Consumer Compliance Handbook
June 2008 Update
The June 2008 update contains a new chapter covering section 5 of the Federal Trade Commission Act, which prohibits "unfair or deceptive acts or practices in or affecting commerce." Besides a discussion and examination procedures, the new chapter contains the joint statement on unfair or deceptive acts and practices by state-chartered banks issued by the Board and the FDIC. (The statement has been moved from the Regulation AA chapter, and the pages in that chapter have been renumbered accordingly.) The update also corrects a statement in the chapter on Regulation CC regarding general exception notices.