| transaction, do they not? |
1 | 51 |
| MR. JAMES: Yeah, but the losses are insured |
2 | 51 |
| over. So they are distributed through the |
3 | 51 |
| investment network and they are not felt. |
4 | 51 |
| GOVERNOR OLSON: I see, okay. I'd love to |
5 | 51 |
| pursue this a little bit also. |
6 | 51 |
| Does your figure, Geoff, regarding |
7 | 51 |
| foreclosure, does that -- it's a fact of life that |
8 | 51 |
| appreciating values is the best antidote to |
9 | 51 |
| foreclosure. Because if you have an appreciating |
10 | 51 |
| value, that is a product that can be rewritten or |
11 | 51 |
| adjusted. |
12 | 51 |
| Do your figures account for that in |
13 | 51 |
| terms of where you find the foreclosures? |
14 | 51 |
| MR. SMITH: In terms of the impact of the |
15 | 51 |
| foreclosure on property values, we only looked at |
16 | 51 |
| one year. But it was clear to us from our data |
17 | 51 |
| that low and moderate income neighborhoods are more |
18 | 51 |
| significantly effected in terms of the effect of |
19 | 51 |
| foreclosure have on property value. I think that |
20 | 51 |
| is directly tied to the nature of the real estate |
21 | 51 |
| market. |
22 | 51 |
| GOVERNOR OLSON: Let me move to this side of |
23 | 51 |
| the table, and let me begin by making a statement. |
24 | 51 |
| The one of the real advances that -- |
1 | 52 |
| I'm now speaking in macro terms as a Fed Governor, |
2 | 52 |
| one of the important advances we have seen in the |
3 | 52 |
| marketplace is the growth of the secondary market. |
4 | 52 |
| And one the good parts about the secondary market |
5 | 52 |
| is that it has in fact significantly dispersed risk |
6 | 52 |
| exposures. So we don't have the same |
7 | 52 |
| concentrations of risk exposure that we had in the |
8 | 52 |
| financial markets years ago. |
9 | 52 |
| So single events in the economy, |
10 | 52 |
| like, for example, the problems of the oil patch in |
11 | 52 |
| the southwest that brought down several banks, |
12 | 52 |
| don't in much the same way because of the fact that |
13 | 52 |
| the risk is dispersed. |
14 | 52 |
| That does raise a question -- and, |
15 | 52 |
| Mike, you were anxious to get to that question -- |
16 | 52 |
| is how that dispersement of that access to the |
17 | 52 |
| market and the dispersements of risk, what does |
18 | 52 |
| that do to the foreclosure process? |
19 | 52 |
| MR. WILLIAMS: Thank you, Governor Olson. |
20 | 52 |
| Well, I would like to start out by saying there is |
21 | 52 |
| a misperception about what happens when these loans |
22 | 52 |
| are made. And if you didn't look at the |
23 | 52 |
| financials, you would believe that every loan that |
24 | 52 |
| was ever made in the subprime market is actually |
1 | 53 |
| sold, right? And that's not the case. So you |
2 | 53 |
| don't have 100 percent turnover of these loans |
3 | 53 |
| going in. Some loans are actually held in |
4 | 53 |
| portfolio. HOEPA loans are still made. People |
5 | 53 |
| make them, but they hold them in portfolio. And |
6 | 53 |
| even the ones that are non-HOEPA loans that are |
7 | 53 |
| under the trigger, they may be eventually sold, but |
8 | 53 |
| it's not an immediate turnover. So that is the |
9 | 53 |
| first part of it. |
10 | 53 |
| So you're talking somewhere in the 50 |
11 | 53 |
| to 55 percent now, and that number has been |
12 | 53 |
| increasing now of loans that are actually sold to |
13 | 53 |
| the subprime market in a short time frame. |
14 | 53 |
| GOVERNOR OLSON: Jim, from the initiator's |
15 | 53 |
| point of view, is there a distinction that you find |
16 | 53 |
| between mortgages that you think will end up as a |
17 | 53 |
| portfolio product as opposed to a mortgage that you |
18 | 53 |
| think will be sold in the secondary market? |
19 | 53 |
| MR. NABORS: I don't think so. |
20 | 53 |
| And just to go back a quick second, |
21 | 53 |
| in the 30 years I have been in the business I've |
22 | 53 |
| never seen a foreclosure where the lender made a |
23 | 53 |
| dime. There was a study in the '90s that on |
24 | 53 |
| average lenders were losing 28 percent of their |
1 | 54 |
| balance to go to foreclosure. So we would do |
2 | 54 |
| anything to not have to be in foreclosure. |
3 | 54 |
| I know when people say, well, why do |
4 | 54 |
| you have to foreclose, part of it is Federal |
5 | 54 |
| regulations require you to take certain actions at |
6 | 54 |
| certain times. Writing down the balance, and if |
7 | 54 |
| the loan goes a certain delinquency you have to go |
8 | 54 |
| into foreclosure. That is not, you know, an |
9 | 54 |
| option. Loan modifications, anything we can do to |
10 | 54 |
| stop a foreclosure. |
11 | 54 |
| The other things as a broker, the |
12 | 54 |
| lenders we do business with, they keep track what |
13 | 54 |
| our delinquency is. What percentage of loans we |
14 | 54 |
| have go bad. And if too many of them go bad -- |
15 | 54 |
| GOVERNOR OLSON: You mean originated by a |
16 | 54 |
| specific broker? |
17 | 54 |
| MR. NABORS: Originated by a specific broker. |
18 | 54 |
| If they see a high rate of delinquency, they cut |
19 | 54 |
| those people off, because they are at risk. |
20 | 54 |
| GOVERNOR OLSON: Let me move on. Wright, the |
21 | 54 |
| question that comes up in a -- did you say a $2 |
22 | 54 |
| trillion market, $1 trillion market with a 600 |
23 | 54 |
| billion of originations, and that is all subprime, |
24 | 54 |
| what sort of -- is there a market expectation for |
1 | 55 |
| what a loss ratio would be or delinquency ratio |
2 | 55 |
| would be for that portfolio? |
3 | 55 |
| MR. ANDREWS: Governor, again, first I would |
4 | 55 |
| just say the lenders absolutely do not want |
5 | 55 |
| foreclosure. They try their best to make only |
6 | 55 |
| loans that are going to perform. It does cost |
7 | 55 |
| money. Jim referenced a 28 percent figure, I've |
8 | 55 |
| heard many people say 30 to 35 percent loss easily |
9 | 55 |
| when they have to foreclose. |
10 | 55 |
| Lenders are putting a great deal of |
11 | 55 |
| emphasis in recent years on work-out agreements. |
12 | 55 |
| There is much more effort being done to have that. |
13 | 55 |
| Lenders do not want their loans to perform badly in |
14 | 55 |
| the secondary market because it shows up. |
15 | 55 |
| And the pools attract, in terms of |
16 | 55 |
| the overall expectations, I don't know that there |
17 | 55 |
| is a precise, but you're going to have some higher |
18 | 55 |
| level of foreclosure on nonprime loans. That is a |
19 | 55 |
| given. I think they try to manage it, maybe 2 |
20 | 55 |
| percent, 3 percent, just ballpark in terms of |
21 | 55 |
| loans. |
22 | 55 |
| GOVERNOR OLSON: I will say that if you look at |
23 | 55 |
| the mortgage market overall, as we look at those |
24 | 55 |
| numbers and we look at those numbers carefully, the |
1 | 56 |
| overall portfolio is very strong if you look at the |
2 | 56 |
| US mortgage market. |
3 | 56 |
| However, and this comes back I think |
4 | 56 |
| to Geoff's point, we clearly see that there are |
5 | 56 |
| some pockets, there are some markets, and they tend |
6 | 56 |
| to be the low-mod neighborhood, where there are |
7 | 56 |
| pockets where clearly we are seeing rises in |
8 | 56 |
| delinquency. And we have spoken to that issue |
9 | 56 |
| before and that continues to be a concern for us. |
10 | 56 |
| I'm sure that some of my colleagues |
11 | 56 |
| have some other questions. Sandy, of course, is |
12 | 56 |
| just bubbling with questions. |
13 | 56 |
| MS. BRAUNSTEIN: No, I just actually at this |
14 | 56 |
| point wanted to ask a little bit of follow-up on |
15 | 56 |
| the foreclosure issue. We have heard from the |
16 | 56 |
| industry for years that the industry really, you |
17 | 56 |
| know, does not want to go to foreclosure. |
18 | 56 |
| Can you explain, then, why we are |
19 | 56 |
| seeing an increase? If that's true, and I would be |
20 | 56 |
| giving -- you know, I would give that that is |
21 | 56 |
| probably true, people don't want to go to |
22 | 56 |
| foreclosure. Then why are we seeing an increase in |
23 | 56 |
| loans with stated incomes and low doc? |
24 | 56 |
| Because it seems like there is a |
1 | 57 |
| loosening in a lot of cases of underwriting. And |
2 | 57 |
| if the industry is really adamant about the fact |
3 | 57 |
| that we don't want to have to foreclose on people, |
4 | 57 |
| why do we see these loosening underwriting criteria |
5 | 57 |
| or loosening document criteria? |
6 | 57 |
| MR. ANDREWS: I would just say that I think |
7 | 57 |
| that industry recognizes that those loans are going |
8 | 57 |
| to have somewhat higher loss ratios. That is a |
9 | 57 |
| given. The industry tries to manage that, though. |
10 | 57 |
| And the stated income loans have been shown I think |
11 | 57 |
| over time to perform relatively well. |
12 | 57 |
| But in some cases there is no |
13 | 57 |
| question that there are bad loans that are put out |
14 | 57 |
| there, such as when you have a senior citizen with |
15 | 57 |
| some ridiculous figure given for the income. There |
16 | 57 |
| can be problems there. But we think that they are |
17 | 57 |
| managing the risk relatively well. |
18 | 57 |
| One thing I want to add in here, how |
19 | 57 |
| much of this is truly caused by fraud? When you |
20 | 57 |
| look at so many of the pockets, when I hear from |
21 | 57 |
| Linda Clines (phonetic), I continue to hear what a |
22 | 57 |
| serious problem we have in terms of fraud. There |
23 | 57 |
| is fraud over the lenders to improperly flipping, |
24 | 57 |
| et cetera, and everybody comes out of it hurt. I |
1 | 58 |
| think some percentage, I don't know what, but a |
2 | 58 |
| significant amount of all of this could be from |
3 | 58 |
| fraud. |
4 | 58 |
| MS. BRAUNSTEIN: We laid the question on its |
5 | 58 |
| side. |
6 | 58 |
| MR. NABORS: Can I add to that? |
7 | 58 |
| MS. BRAUNSTEIN: Sure. |
8 | 58 |
| MR. NABORS: We're hearing about stated income, |
9 | 58 |
| and that program has been around forever and it's |
10 | 58 |
| been expanded. Well, what NAM would like to see is |
11 | 58 |
| a legitimate -- stated income loans have been |
12 | 58 |
| around forever. They're not a new product on the |
13 | 58 |
| market. What we would like to see is a legitimate |
14 | 58 |
| third-party government -- to us legitimate third- |
15 | 58 |
| party is the government, okay -- the Federal |
16 | 58 |
| government do a study on that foreclosure and what |
17 | 58 |
| truly is -- what products are causing foreclosure. |
18 | 58 |
| What is it. |
19 | 58 |
| I mean, whenever we see a consumer |
20 | 58 |
| group or an industry group do a study, those have |
21 | 58 |
| to be questioned. Because going into it you kind |
22 | 58 |
| of know what you want the results to look like, so |
23 | 58 |
| you tend to lead the study in that direction. I |
24 | 58 |
| think if we always now as mortgage brokers use the |
1 | 59 |
| FTC study of 2004, that yield spread premium was |
2 | 59 |
| confusing to the consumer, as an example of a |
3 | 59 |
| legitimate third party that came out and studied |
4 | 59 |
| the issue and didn't care what the results were. |
5 | 59 |
| I think before we -- there is a need |
6 | 59 |
| for -- there are legitimate uses of stated income |
7 | 59 |
| loans. But to characterize that is causing the |
8 | 59 |
| majority of foreclosures, for example, I don't know |
9 | 59 |
| that. |
10 | 59 |
| You know, I hear the terrible stories |
11 | 59 |
| about the people that have lost their homes because |
12 | 59 |
| they had a stated income loan. But people for the |
13 | 59 |
| most part who have gotten stated income loans who |
14 | 59 |
| have succeeded don't really -- they don't get into |
15 | 59 |
| the paper. They don't, you know, they don't go out |
16 | 59 |
| and say, hey, what a great deal I got. I mean, you |
17 | 59 |
| know, and when they are in lower income levels, |
18 | 59 |
| those are the cases where there is an economy that |
19 | 59 |
| exists where you can look at someone's -- how they |
20 | 59 |
| live. |
21 | 59 |
| If I have someone who is claiming |
22 | 59 |
| they make $7,000 a month and I question it, I go |
23 | 59 |
| out and look at the quality of life they are |
24 | 59 |
| living. If I go out and they are living in a |
1 | 60 |
| $300,000 house, driving a new car, paying their |
2 | 60 |
| bills, sending their kids to school, I tend to |
3 | 60 |
| believe it. If I go out on $7,000 a month and they |
4 | 60 |
| are driving a '72 Chevy, I would begin the question |
5 | 60 |
| the legitimacy of that loan. |
6 | 60 |
| GOVERNOR OLSON: So then what would you do with |
7 | 60 |
| that application? |
8 | 60 |
| MR. NABORS: To me, that would be -- I would |
9 | 60 |
| think that would be fraudulent, okay. |
10 | 60 |
| GOVERNOR OLSON: On whose part? |
11 | 60 |
| MR. NABORS: Well, I would say it starts with |
12 | 60 |
| the consumer who told me he made $7,000. We too |
13 | 60 |
| often want to let the consumer off the hook and say |
14 | 60 |
| hey, they didn't do anything wrong. |
15 | 60 |
| MS. BRAUNSTEIN: Would you then turn it from |
16 | 60 |
| stated income to "I need documentation"? |
17 | 60 |
| MR. NABORS: Absolutely. |
18 | 60 |
| MR. WILLIAMS: Can I jump in there? When that |
19 | 60 |
| loan is sold in secondary market, what the |
20 | 60 |
| underwriter there sees is just that information |
21 | 60 |
| that is on the loan tape. They don't have the |
22 | 60 |
| ability, like Jim does, to actually go back and see |
23 | 60 |
| whether there is a '72 Chevy or a Mercedes Benz |
24 | 60 |
| that is there. They have that information, and we |
1 | 61 |
| have to look at that. |
2 | 61 |
| So then you say how do you insure |
3 | 61 |
| that doesn't happen? We look at what happens, and |
4 | 61 |
| if Jim sends us a loan that obviously wasn't going |
5 | 61 |
| to better form and a first payment wouldn't be |
6 | 61 |
| made, then this is a red mark on Jim and you might |
7 | 61 |
| not want to do business with him anymore. |
8 | 61 |
| And there are actually quite a few, a |
9 | 61 |
| number of lenders throughout the country that our |
10 | 61 |
| firm will refuse to do business with. Now, |
11 | 61 |
| obviously we can't go out and share that |
12 | 61 |
| information amongst the firms because that would be |
13 | 61 |
| collusion and against the law. But each individual |
14 | 61 |
| firm knows who they won't do business with anymore |
15 | 61 |
| because of products that are like that. |
16 | 61 |
| But again, you have to -- the further |
17 | 61 |
| removed you are from the process, the less your |
18 | 61 |
| ability is to go back and figure out fraud. |
19 | 61 |
| MS. BRAUNSTEIN: I understand that. I just |
20 | 61 |
| wanted one last question, then I know I want to get |
21 | 61 |
| to another topic. |
22 | 61 |
| But from the other side of the table, |
23 | 61 |
| when you've seen these loans come in, people have |
24 | 61 |
| problems with them, Diane and Daniel, I'm just |
1 | 62 |
| wondering when you talk to the consumers, and you |
2 | 62 |
| said that you see the stated income loans and |
3 | 62 |
| oftentimes the stated income has obviously not much |
4 | 62 |
| basis in reality, is it the impression from the |
5 | 62 |
| consumer that they misstated their income because |
6 | 62 |
| they really, really wanted this particular house |
7 | 62 |
| and it's the only way they could qualify, or are |
8 | 62 |
| they giving the impression that the lender is |
9 | 62 |
| encouraging them to, well, you know, if you pad |
10 | 62 |
| your income a little bit, then you can qualify for |
11 | 62 |
| this loan? |
12 | 62 |
| I'm just trying to get a handle how |
13 | 62 |
| this is happening. What do you see most of the |
14 | 62 |
| time with the problem loans that you have seen? |
15 | 62 |
| MR. LINDSEY: There is a spectrum, of course, |
16 | 62 |
| as with all of these situations. And there is |
17 | 62 |
| occasionally the homeowner that we think was a |
18 | 62 |
| little too knowledgeable about what happened or |
19 | 62 |
| involved and proactive, and we say sorry, we're not |
20 | 62 |
| going to take your case. Overwhelmingly, the |
21 | 62 |
| answer to that question is the broker said this is |
22 | 62 |
| the way it's done, don't worry. |
23 | 62 |
| And at the other end of the spectrum |
24 | 62 |
| you have clients didn't even know the income was |
1 | 63 |
| misstated, it was changed around later. Or in the |
2 | 63 |
| case I mentioned earlier, this was a frail, |
3 | 63 |
| vulnerable woman, probably being close to |
4 | 63 |
| incompetent due to dementia or another ailment. |
5 | 63 |
| But overwhelmingly, it's orchestrated by the |
6 | 63 |
| mortgage broker or some type of loan officer, if |
7 | 63 |
| you're talking a direct employee of a lender. But |
8 | 63 |
| usually mortgage brokers because of the way the |
9 | 63 |
| market works, and usually there is some knowledge |
10 | 63 |
| or sense on the part of homeowner that, boy, that |
11 | 63 |
| doesn't look quite right, but they're encouraged |
12 | 63 |
| this is the way it's done, don't worry. That is |
13 | 63 |
| just the way it's done in the industry. And they |
14 | 63 |
| are right, that is the way it's done in the |
15 | 63 |
| industry. |
16 | 63 |
| MR. NABORS: I just need to jump in on that one |
17 | 63 |
| for second. That plays to our belief that |
18 | 63 |
| everybody needs testing, they need to be licensed. |
19 | 63 |
| Every originator needs to be licensed. |
20 | 63 |
| I would also say that lenders are now |
21 | 63 |
| putting their own checks and balances in place on |
22 | 63 |
| this. There are major lenders that when you do a |
23 | 63 |
| stated income loan, they look at the job that you |
24 | 63 |
| put in. And they put the job -- they have a |
1 | 64 |
| service that they go to and they put in what the |
2 | 64 |
| job is and what the zip code is, and it comes back |
3 | 64 |
| and tells them in that area what that job should |
4 | 64 |
| pay. |
5 | 64 |
| So, for example, if they are a |
6 | 64 |
| housekeeper and in that area you have $7,000 in |
7 | 64 |
| income. I'm using that because that has been |
8 | 64 |
| thrown out. And yet their computer says, well, |
9 | 64 |
| this job typically pays between 1500 and $2500 a |
10 | 64 |
| month, they themselves will reject the loan. |
11 | 64 |
| Because again, getting back to no one |
12 | 64 |
| wants foreclosures, and those bad actors, whether |
13 | 64 |
| they -- and again we talk about licensing and |
14 | 64 |
| testing. And that's why it's important to be more |
15 | 64 |
| than just mortgage brokers. Because even you said, |
16 | 64 |
| this happens from loan officers. Anyone that has |
17 | 64 |
| an incentive to profit by it may be tempted. And |
18 | 64 |
| we need to restrict that as much as possible, while |
19 | 64 |
| not eliminating programs that are working for the |
20 | 64 |
| great majority of people that are succeeding under |
21 | 64 |
| stated income loans. |
22 | 64 |
| MR. ANDREWS: Can I add that one thing the Fed |
23 | 64 |
| may want to do with respect to the HOEPA regs is at |
24 | 64 |
| least tighten up stated income loans for certain |
1 | 65 |
| types of borrowers. Again, some of the more |
2 | 65 |
| vulnerable people, senior citizens on a fixed |
3 | 65 |
| income. At least at some level there, something |
4 | 65 |
| could be done to address some of those areas |
5 | 65 |
| without going to the broader market where we think |
6 | 65 |
| that things are working well. |
7 | 65 |
| MR. CHANIN: One of the panelists talked about |
8 | 65 |
| push marketing, and I wanted to talk about |
9 | 65 |
| disclosures and consumer shopping for these |
10 | 65 |
| products. Particularly consumers that end up in |
11 | 65 |
| trouble, either foreclosures or significant |
12 | 65 |
| problems. |
13 | 65 |
| And speaking I guess anecdotally, are |
14 | 65 |
| mostly these consumers simply recipients of |
15 | 65 |
| solicitations, or are they shopping for a loan? |
16 | 65 |
| And if they are recipients, are they coming through |
17 | 65 |
| the mail? |
18 | 65 |
| MR. JAMES: I guess it's my turn. It's changed |
19 | 65 |
| over time as the federal law has changed. |
20 | 65 |
| Certainly early on, ten years ago, eight years ago, |
21 | 65 |
| it was primarily done with cold calling. I think a |
22 | 65 |
| lot of these large subprimes, three of which we've |
23 | 65 |
| sued, used cold calling and boiler room |
24 | 65 |
| atmospheres. And they were commission-driven to |
1 | 66 |
| produce 1003s. |
2 | 66 |
| MS. BRAUNSTEIN: Tom, I'm sorry, when you say |
3 | 66 |
| cold calling, do you mean telephone or bell |
4 | 66 |
| ringing? |
5 | 66 |
| MR. JAMES: Telephone call. And I think a |
6 | 66 |
| secondary avenue has been door-to-door sales. You |
7 | 66 |
| see a lot of that. And a third avenue, of course, |
8 | 66 |
| is entry through construction, home repair, where |
9 | 66 |
| there is going to be some significant financing. A |
10 | 66 |
| forth avenue is through fire loss, where insurance |
11 | 66 |
| people know where somebody has got to refinance or |
12 | 66 |
| where there is going to be a significant capital |
13 | 66 |
| movement. So there are a lot of avenues. |
14 | 66 |
| Then, of course, people who are in |
15 | 66 |
| trouble with their loans, the minute a lis pendens |
16 | 66 |
| is filed, get a plethora of solicitations. So we |
17 | 66 |
| had something like 17,000 foreclosures in Cook |
18 | 66 |
| County last year. All of those people received |
19 | 66 |
| enormous quantities of direct mail solicitation. |
20 | 66 |
| Of course, they are going to get rolled in those |
21 | 66 |
| loans, into worse loans short term, and end up back |
22 | 66 |
| in foreclosure. |
23 | 66 |
| MR. CHANIN: So my question is, it sounds like |
24 | 66 |
| these are not as one would expect. These are not |
1 | 67 |
| consumers who are leisurely shopping for a loan. |
2 | 67 |
| They are receiving information and for whatever |
3 | 67 |
| reason they apply and receive the loan. |
4 | 67 |
| And my question goes to the utility |
5 | 67 |
| of the disclosure, which we are looking at. But |
6 | 67 |
| the question is whether changing those disclosures, |
7 | 67 |
| assuming it's possible to make them more concise |
8 | 67 |
| and more useful to people, whether that will assist |
9 | 67 |
| in remedying or addressing this problem in any real |
10 | 67 |
| way? Or is that simply -- is this market such that |
11 | 67 |
| that is really not the solutions to these |
12 | 67 |
| individuals' problems. |
13 | 67 |
| MS. THOMPSON: If I could, I first think it's |
14 | 67 |
| important, that big stack of papers that people get |
15 | 67 |
| at closing, most of that is not disclosures. Most |
16 | 67 |
| of that I think the lenders want people to sign for |
17 | 67 |
| their own reasons. You see pages and pages of |
18 | 67 |
| indemnification agreements, you see insurance |
19 | 67 |
| riders, you see "you're giving us the right to |
20 | 67 |
| correct anything that we decide you filled out |
21 | 67 |
| incorrectly." So that is the first thing. |
22 | 67 |
| So, yes, I think we all agree that |
23 | 67 |
| that stack would be helped if it was whittled down, |
24 | 67 |
| but that is not simply a matter of disclosures. |
1 | 68 |
| I think there are things that can and |
2 | 68 |
| should be done with the disclosures that would be |
3 | 68 |
| helpful even to somewhat less than sophisticated |
4 | 68 |
| consumers. But I think the critical piece of that |
5 | 68 |
| that is there be meaningful liability all the way |
6 | 68 |
| up the food chain attached to violations of those |
7 | 68 |
| foreclosures. |
8 | 68 |
| And one example of why I believe this |
9 | 68 |
| is you almost always see pretty good compliance |
10 | 68 |
| with the rescission notices. People get the |
11 | 68 |
| rescission notices, and they get them usually when |
12 | 68 |
| they're supposed to get them. There is a little |
13 | 68 |
| bit of litigation about that, but basically people |
14 | 68 |
| get the rescission notices. And that's basically |
15 | 68 |
| not surprising, given that if you fail to give the |
16 | 68 |
| rescission notices, the secondary market can see |
17 | 68 |
| that in the file and liability goes all the way up. |
18 | 68 |
| So everybody is going to make sure those |
19 | 68 |
| rescission notices are given. |
20 | 68 |
| But what you don't see, what I have |
21 | 68 |
| never seen, even though almost all of my clients |
22 | 68 |
| have ARMs, what I have never seen is a client walk |
23 | 68 |
| in with the Fed's adjustable rate mortgage |
24 | 68 |
| disclosure booklet. Not once have I seen a client |
1 | 69 |
| walk into my office with that, even the little old |
2 | 69 |
| ladies who have every envelope that they ever got. |
3 | 69 |
| And I think, you know, I think it's |
4 | 69 |
| not a coincidence that there is no liability for |
5 | 69 |
| failure to provide the adjustable rate mortgage |
6 | 69 |
| booklet. So I think you can do something with the |
7 | 69 |
| disclosures, but there has to be a meaningful cost, |
8 | 69 |
| including fully assigning liability for failure to |
9 | 69 |
| do the disclosures correctly. |
10 | 69 |
| MR. CHANIN: But that goes to the question of |
11 | 69 |
| whether people will comply at every level with the |
12 | 69 |
| provisions. And certainly if there were to be an |
13 | 69 |
| increase in assigning liability to something, you |
14 | 69 |
| might get there. |
15 | 69 |
| But my question goes fundamentally so |
16 | 69 |
| if that little old lady received the ARM brochure, |
17 | 69 |
| would that help her in any real way? |
18 | 69 |
| MS. THOMPSON: I think a disclosure to a low |
19 | 69 |
| income family that the loan, the amount that you |
20 | 69 |
| could pay on a month on this loan is going to be |
21 | 69 |
| greater than your total monthly income, would be of |
22 | 69 |
| use to that family. |
23 | 69 |
| I've had people say to me when the |
24 | 69 |
| ARM was adjusted up or whatever, "I had no idea it |
1 | 70 |
| was going to go up. I would never have signed the |
2 | 70 |
| papers had I realized that." I think that is one |
3 | 70 |
| simple, clear example where improved disclosures |
4 | 70 |
| would make a difference. I don't think it's |
5 | 70 |
| everything, but I think it's important. |
6 | 70 |
| MS. BRAUNSTEIN: And would the CHARM booklet |
7 | 70 |
| have told them that? |
8 | 70 |
| MS. THOMPSON: No. |
9 | 70 |
| GOVERNOR OLSON: Paulette, you have some |
10 | 70 |
| questions. |
11 | 70 |
| MS. MYRIE-HODGE: I don't have questions, |
12 | 70 |
| because I'm a regulator and I don't talk to the |
13 | 70 |
| general public, you know, and I don't see. The |
14 | 70 |
| only time I ever get anything from the general |
15 | 70 |
| public is if there is a complaint. |
16 | 70 |
| But I do have a concern when I hear |
17 | 70 |
| the brokers say that it's basically that people are |
18 | 70 |
| not educated, and they are not. Because I do think |
19 | 70 |
| that there are brokers there. |
20 | 70 |
| I have a neighbor she didn't come to |
21 | 70 |
| me because I'm a regulator, but she's my next door |
22 | 70 |
| neighbor and she has been solicited a lot by |
23 | 70 |
| brokers. And she went to one and they told her you |
24 | 70 |
| could afford the loan. I know she couldn't afford |
1 | 71 |
| the loan based on what she told me. |
2 | 71 |
| So I do think you're talking about |
3 | 71 |
| policing and all that, but I do think you guys need |
4 | 71 |
| to understand that there are people there that go |
5 | 71 |
| out. And she is not somebody that is older or -- |
6 | 71 |
| she just doesn't understand this part of the |
7 | 71 |
| business. She's not an idiot, she just doesn't |
8 | 71 |
| understand this part of the business. |
9 | 71 |
| And there are people out there that |
10 | 71 |
| they target people like that, and you guys should |
11 | 71 |
| know that. I don't get to see it on a day-to-day |
12 | 71 |
| basis because my banks do well and we don't have |
13 | 71 |
| that. But when we have bankers that are dealing |
14 | 71 |
| with the secondary market, but they try very hard |
15 | 71 |
| because they know the Fed will crack down. |
16 | 71 |
| GOVERNOR OLSON: Paulette's comment indicates |
17 | 71 |
| one of our real frustrations here is that as |
18 | 71 |
| regulators of banks and bank holding companies, |
19 | 71 |
| overwhelmingly we see with the institutions we |
20 | 71 |
| regulate very well run institutions that monitor |
21 | 71 |
| their risk exposures very carefully. We need to |
22 | 71 |
| say that on behalf of our clientele. |
23 | 71 |
| Jim, you had a follow-up comment? |
24 | 71 |
| MR. NABORS: Well, I'm going to go right to |
1 | 72 |
| this point, because there are bad actors in every |
2 | 72 |
| industry. There are bad actors in the mortgage |
3 | 72 |
| broker business, there are bad actors who are |
4 | 72 |
| attorneys, insurance agencies, CPAs. |
5 | 72 |
| That's why we truly believe every |
6 | 72 |
| originator needs -- we need to get rid of them. |
7 | 72 |
| And getting rid of them is, well, we'll eliminate |
8 | 72 |
| these products or we'll put these guidelines, they |
9 | 72 |
| will go away. No. They'll find some other way. |
10 | 72 |
| We need to get at those peoples. |
11 | 72 |
| That's why NAM has supported every |
12 | 72 |
| state licensing, testing, education of the people |
13 | 72 |
| that are making the loans. There are always going |
14 | 72 |
| to be people that are looking for ways to skirt the |
15 | 72 |
| law, and there needs to be some kind of reporting |
16 | 72 |
| mechanism so we can get at them, okay. So that we |
17 | 72 |
| can make it easier to get them out of the industry, |
18 | 72 |
| too. |
19 | 72 |
| But when someone comes in and says, |
20 | 72 |
| well, the broker, you know, the broker just told me |
21 | 72 |
| it's okay, all right. You're now hearing this from |
22 | 72 |
| someone who has a problem. The one thing I've |
23 | 72 |
| always found is that the great thing about being in |
24 | 72 |
| America is you're never responsible for your own |
1 | 73 |
| actions. You can always find someone who it's |
2 | 73 |
| their fault. |
3 | 73 |
| GOVERNOR OLSON: I don't think that is |
4 | 73 |
| exclusively American, but we will review that |
5 | 73 |
| separately. |
6 | 73 |
| MR. NABORS: So subsequently, when they're in |
7 | 73 |
| foreclosure, it's not their problem, they are |
8 | 73 |
| looking for ways out. I also am concerned with |
9 | 73 |
| you're talking door-to-door, which I haven't really |
10 | 73 |
| seen. But Internet, okay, where these loans are |
11 | 73 |
| being out-sourced and originated outside the |
12 | 73 |
| country. How is the enforcement arm going to be |
13 | 73 |
| handled there? I mean, there is an entirely -- the |
14 | 73 |
| Internet has exploded hugely and is effecting this |
15 | 73 |
| market dramatically. I think that is one of the |
16 | 73 |
| issues that also needs to be addressed. |
17 | 73 |
| But I do agree, simplify disclosures |
18 | 73 |
| so the customer understands. I'm not so sure you |
19 | 73 |
| can go with a thing that says "this payment could |
20 | 73 |
| go up to more than your income will be." Because |
21 | 73 |
| at the adjustable period you don't know what their |
22 | 73 |
| income is going to be. But I would agree that it |
23 | 73 |
| should be, "at adjustable, this is the maximum your |
24 | 73 |
| payment could ever be." |
1 | 74 |
| GOVERNOR OLSON: Jim, let me stop you. |
2 | 74 |
| We tried to add some perspective to |
3 | 74 |
| this because you folks have the benefit. In the |
4 | 74 |
| insurance industry there are insurance products |
5 | 74 |
| that are sold aggressively and there are insurance |
6 | 74 |
| products that have a variety of pricing. There are |
7 | 74 |
| other credit instruments. There are credit cards, |
8 | 74 |
| other types of credit products that are very |
9 | 74 |
| aggressively sold and there are a lot of fees built |
10 | 74 |
| into them. |
11 | 74 |
| You folks have focused -- I say "you |
12 | 74 |
| folks," because your perspective has been the |
13 | 74 |
| mortgage industry. But what are you finding in |
14 | 74 |
| other products and is your experience with the |
15 | 74 |
| mortgage industry consistent with that, or is there |
16 | 74 |
| a difference? I would be interested in what you |
17 | 74 |
| found. |
18 | 74 |
| MR. JAMES: Well, you know, we have the |
19 | 74 |
| emergence now of the option payment and the |
20 | 74 |
| nontraditional. |
21 | 74 |
| GOVERNOR OLSON: Go outside the mortgage |
22 | 74 |
| product. |
23 | 74 |
| MR. JAMES: Well, I'm thinking of the option |
24 | 74 |
| payment in terms of the way credit cards have been |
1 | 75 |
| regulated and marketed. |
2 | 75 |
| GOVERNOR OLSON: I see, okay. |
3 | 75 |
| MR. JAMES: And the minimum payment and the |
4 | 75 |
| non-amortizing loan. And I think with those |
5 | 75 |
| nontraditional products, you are into the credit |
6 | 75 |
| card-type territory with respect to the way credit |
7 | 75 |
| will be perceived and the way, you know, you're |
8 | 75 |
| moving more from a system that ultimately gives you |
9 | 75 |
| a fee simple absolute with no obligation, to a |
10 | 75 |
| system of I suppose at the extreme indenture |
11 | 75 |
| servitude, where you essentially never work your |
12 | 75 |
| way out of the credit position. Which could be a |
13 | 75 |
| good thing, could be a bad thing. But that is kind |
14 | 75 |
| of where I think that area of credit is headed if |
15 | 75 |
| there aren't some checks put into place. |
16 | 75 |
| MR. SMITH: I would just say at Woodstock we |
17 | 75 |
| looking at credit card lending, and I think our big |
18 | 75 |
| concern is the targeting issue. The targeting of |
19 | 75 |
| minority populations alone, moderate income |
20 | 75 |
| population for these high cost products. And that |
21 | 75 |
| is where the fair lending aspects of my comments |
22 | 75 |
| came in, making sure when you look at these high |
23 | 75 |
| cost products -- and it's obviously the terms and |
24 | 75 |