Public Meeting Bank of America Corporation and Countrywide Financial Corporation
Held on Tuesday, April 22, 2008, at the Federal Reserve Bank of Chicago
Unedited Transcript
0001 1 PUBLIC MEETING 2 BANK OF AMERICA CORP AND COUNTRYWIDE FINANCIAL CORP 3 CHICAGO, ILLINOIS 4 5 6 STENOGRAPHIC REPORT OF PROCEEDINGS had in 7 the above-entitled matter held on April 22, 2008, at 8 the Federal Reserve Bank, 230 South LaSalle Street, 9 Chicago, Illinois, MS. SANDRA BRAUNSTEIN, 10 presiding, commencing at 8:30 o'clock a.m. 11 12 PRESENT: 13 MS. SANDRA BRAUNSTEIN, Director, Board of 14 Governors of the Federal Reserve 15 System 16 MS. JENNIFER BURNS, Vice President, 17 Federal Reserve Bank of Richmond 18 MS. PATRICIA ROBINSON, Assistant General 19 Counsel, Board of Governors of 20 the Federal Reserve System 21 MS. ALICIA WILLIAMS, Vice President, 22 Federal Reserve Bank of Chicago 23 24 0002 1 MS. BRAUNSTEIN: I think we'll get started. 2 Good morning everybody. And I am pleased to 3 welcome you this morning to this very important 4 public meeting on the application by Bank of 5 America Corporation to acquire Countrywide 6 Financial Corporation. 7 First I'll introduce myself, I'm Sandra 8 Braunstein, director of the Division of Consumer 9 and Community Affairs at the Federal Reserve Board 10 in Washington, DC. 11 And I am the presiding officer for this 12 public meeting, and our other panelists today, next 13 to me on my right is Patricia Robinson who's the 14 assistant general counsel at the Federal Reserve 15 Board's legal divison, and next to her is Jennifer 16 Burns, vice president in the Department of Banking 17 Supervision and Regulation from the Federal Reserve 18 Bank of Richmond, and next to me on my left is 19 Alicia Williams, vice president in the Department 20 of Consumer and Community Affairs from the Federal 21 Reserve Bank of Chicago. 22 We are here today because the Bank of 23 America Corporation in Charlotte, North Carolina 24 has applied for approval to acquire Countrywide 0003 1 Financial Corporation, Calabasas, California. 2 When the Federal Reserve System considers 3 an application, we look at a number of factors 4 under the Bank Holding Company Act, and these 5 include financial issues, managerial issues, 6 competitive issues, and the convenience and needs 7 of the communities affected. In doing so we 8 particularly look at the record performance of the 9 parties under the Community Reinvestment Act or 10 CRA. 11 The CRA requires the Board to take into 12 account an institution's record of meeting the 13 credit needs of its entire community. The purpose 14 of the public meeting today is to receive 15 information regarding these factors and to clarify 16 factual issues related to the application. 17 We are pleased that so many witnesses have 18 been willing to come forward and testify at this 19 public meeting. We will have about fifty groups 20 and individuals represented, and I just want to 21 make a few remarks about the procedures. 22 This is what we call an informal public 23 meeting. Members of the panel, our panel up here, 24 may ask those who are testifying about their 0004 1 testimony, but this is not a formal administrative 2 hearing so we are not bound by rules regarding 3 evidence, cross examination, and some of the formal 4 trappings of that kind of proceeding. 5 Because we have so many witnesses we will 6 need to stick to the schedule so that everyone who 7 is asked to offer testimony will have a chance to 8 do so. So we're going to ask the witnesses today 9 to be mindful of the needs of others and to help us 10 stay on schedule. 11 The panels of witnesses will be expected 12 to keep within their allotted times, and to help us 13 with that, we have a signal system that will -- we 14 have a time keeper who is right there. 15 We have two time keepers. Can you lift 16 your hands higher so people in the audience can 17 see? Okay. And the time keepers are going to give 18 you a signal, when you have two minutes left, there 19 is -- first of all, there's a little box here for 20 those of you who are coming up to testify you will 21 see, there's a box with lights on it and there's a 22 white light, a yellow light, and a red light, and 23 the yellow light will come on, and also you'll get 24 a sign when you have two minutes left, and then the 0005 1 red light will come on and you'll get a sign when 2 it's time for you to stop. 3 There may have been some individuals who 4 were unable to sign up in advance, and to the 5 extent possible we want to give them a chance to 6 speak as well. 7 At the end of the meeting today, we will 8 make -- have an open mike period where we will make 9 the mike available to anybody who would like to 10 make a presentation time permitting. 11 One more comment about testimony. 12 Witnesses may submit a written supplement to their 13 oral testimony but must do so by next Tuesday, 14 April 29th. Then the record will be closed. 15 Any written supplements should be directed 16 to Jennifer Johnson, Secretary of the Board of 17 Governors of the Federal Reserve System in 18 Washington, D.C. and they must be received by 19 5:00 p.m. on April 29th. And there's also a fax 20 number, and if you need this information you can 21 get it from the registration table. 22 If you haven't turned in your written 23 testimony or if you have other written statements 24 to put into the record you can also leave them with 0006 1 the Federal Reserve staff at the registration 2 table. 3 It's important we get this material for 4 the record. A hard copy of the official transcript 5 will be available sometime next week through the 6 Federal Reserve Bank of Chicago and the Board, and 7 the official transcript will also be up on the 8 Board's website next week. 9 And with that we're going to start the 10 proceedings. I would ask that before each panel 11 speak, and this will be true for everybody today, 12 could you please introduce yourself, your name and 13 your organization. And with that, I don't know, 14 Mr. Hammonds. 15 MR. HAMMONDS: Good morning. My name is Bruce 16 Hammonds, I'm president of consumer/credit at Bank 17 of America. 18 Joining me today is Andrew Plepler, senior 19 vice president of Bank of America responsible for 20 community development and president of the Bank of 21 America Charitable Foundation, and David Rudis who 22 is the Bank of America market president for 23 Illinois. 24 We would like to thank the Federal Reserve 0007 1 for this opportunity to discuss the benefits of 2 Bank of America's proposed acquisition of 3 Countrywide Financial Corporation. 4 Our combined company will offer high 5 quality service and innovative products, and these 6 will be delivered by our employees and anyone who 7 does business on our behalf with the same 8 dedication to the highest standards of trust and 9 integrity that our customers and employees and 10 shareholders expect from Bank of America. 11 We recognize responsibilities that come 12 with being the nation's largest mortgage lender 13 particularly in the current environment. 14 During 2007 significant disruptions 15 occurred in the U.S. mortgage market and the global 16 capital markets. Industry experts acknowledge the 17 downturn was caused by unsustainable home price 18 appreciation which was particularly pronounced in a 19 few regions. In this environment a correction was 20 inevitable. 21 As we lead through this correction, we 22 must seek through responsible lending to encourage 23 more buyers to return to the housing market. In 24 doing so Bank of America must balance the need to 0008 1 continue to offer home loan products to those who 2 can afford them while evolving lending practices to 3 reflect a dramatically different mortgage 4 environment. 5 This evolution in no way deters us from 6 our mission in helping Americans achieve their 7 dreams of home ownership. 8 We also recognize that some customers with 9 the wherewithal to repay their debts need our help 10 to keep their homes, and we are determined to 11 provide that help. 12 To accomplish these goals we will improve 13 the mortgage origination process end-to-end 14 including the products we offer, our sales and 15 underwriting standards and channels of 16 distribution. 17 We will reduce the number of foreclosures. 18 We will help the communities hardest hit by 19 foreclosures, and we will continue to make 20 affordable mortgages available to those 21 traditionally underserved including low and 22 moderate income households and minorities. 23 Today I will share with you our plans with 24 regard to future lending practices and future 0009 1 efforts to strengthen consumer protection and 2 transparency for our customers obtaining home loan 3 products. I will also discuss current efforts of 4 both Bank of America and Countrywide to stem the 5 rising number of foreclosures. 6 Next week in Los Angeles we will announce 7 more specific plans to help communities through 8 affordable mortgage lending, grants and additional 9 steps specific to foreclosures as Bank of America 10 Global Consumer and Small Business president, Liam 11 McGee, provides remarks at that public hearing. 12 Let me start by describing the benefits of 13 this transaction. Countrywide is the largest 14 provider of mortgage products in the United States. 15 It is the nation's premier mortgage origination, 16 fulfillment and servicing platform. Combining 17 these two companies will benefit customers of both 18 organizations. 19 Countrywide's customers will gain access 20 to a full range of banking services while Bank of 21 America's customers will gain access to better 22 mortgage services. 23 We will enhance shareholder value by 24 working hard to broaden and deepen customer 0010 1 relationships and more efficientlly enhance loan 2 origination and fulfillment capabilities. Our 3 customers, communities, employees, and shareholders 4 will benefit from the financial strength and 5 stability of the combined company. 6 Bank of America's diverse business model 7 is built to weather turbulent times. Our combined 8 company will be better able to continue offering 9 financial solutions to customers and to assist 10 customers hardest hit by the current mortgage 11 crisis. This acquisition will position us to 12 prosper as markets improve. 13 Many have asked what changes we plan to 14 make in light of the current market conditions. As 15 I noted at the outset, upon completion of the 16 acquisition we intend to meaningfully change the 17 end-to-end mortgage origination process starting 18 with our products. 19 Our combined mortgage business will offer 20 a range of products that continue to respond to 21 market conditions and consumer demands with 22 features that are fair to our customers. 23 Specifically we expect to offer a broad 24 array of responsible lending products and employ 0011 1 sound underwriting criteria to ensure customers can 2 get in and stay in their homes. 3 To this end the combined mortgage business 4 will offer retail customers the following types of 5 first lien mortgage loans: 6 Conforming loans underwritten to standard 7 guidelines of government sponsored entities and the 8 government including expanded approval loans, 9 FHA/VA loans, and other loans designed for low and 10 moderate income borrowers; 11 Interest only, fixed rate, and adjustable 12 rate products subject to a ten-year minimal 13 interest only period which will lessen the 14 possibility of short term payment shock; 15 And fixed-period ARMs that provide 16 borrowers low initial rates with the security of 17 fixed payments subject to protections against 18 severe step-ups in payment amounts. 19 Upon the completion of the merger we will 20 continue our long established policy not to offer 21 subprime mortgage loans, not offer non-traditional 22 mortgages that may result in negative amortization, 23 so-called option ARM loans, and significantly 24 curtail other non-traditional mortgages such as 0012 1 certain low documentation loans. 2 We recognize this tightening by definition 3 restricts the availability of credit to subprime 4 borrowers. However this will help ensure that 5 borrowers who get loans can afford to repay them. 6 Moreover we remain committed to offering 7 affordable mortgage loans particularly to LMI and 8 minority households as Andrew will explain in a 9 minute. 10 Additionally Bank of America is committed 11 to enhance consumer protection. We listen to our 12 customers who felt the lack of transparency in the 13 process of acquiring a home loan created fear and 14 anxiety. We will continue to strive to ensure that 15 borrowers are presented with an appropriate range 16 of product options for which they qualify, that 17 borrowers understand the product features and make 18 informed choices, and that borrowers are not 19 deliberately steered to products that are more 20 costly or that provide no benefits. 21 The combined mortgage business also will 22 adopt early added protection for borrowers who 23 receive higher priced mortgage loans which 24 generally have been associated with riskier loan 0013 1 types. 2 Upon the effective date of the Federal 3 Reserve's final revised rule under the Home 4 Ownership and Equity Protection Act we will 5 voluntarily adopt our own definition of higher 6 priced mortgage loans. 7 Consistent with the Federal Reserve's goal 8 of consumer protection we will apply restrictions 9 to those loans substantially similar to those 10 proposed by the Federal Reserve. 11 We also plan to adopt practices with 12 regard to prepayment penalties and escrows that are 13 responsive to consumer demands while reflecting 14 prudent risk management. 15 We will offer our customers choices to 16 have loans with prepayment fees and a lower 17 interest rate or loans without. 18 We will ensure that our fees are 19 transparent and clearly disclosed so that our 20 customers understand available product options, 21 features, rates and terms that are consistent with 22 borrower qualifications. 23 I also want to talk about what we are 24 doing to help borrowers facing delinquency and 0014 1 foreclosure. Home foreclosures are a significant 2 issue today. 3 Foreclosures are painful and costly to 4 homeowners and their neighborhoods. They also 5 prolong the housing correction by adding to the 6 inventory of unsold homes. 7 Like the rest of the industry we are 8 experiencing increased foreclosures and foreclosure 9 sales, but we need to put foreclosures in 10 perspective. 11 First, 12.8 million or 93 percent of the 12 13.6 million owners whose mortgage loans we will 13 service following the acquisition of Countrywide 14 pay their mortgages on time every month. 15 Of the remaining seven percent only a 16 fraction of those who miss their payments are in 17 foreclosure. 18 Our experience shows these foreclosures 19 are concentrated in subprime borrowers. Other 20 borrowers were investors or speculators. In other 21 cases borrowers simply cannot afford the homes they 22 bought and the current housing slump makes it 23 difficult for them to sell their homes. 24 Subtracting the speculators leaves us with 0015 1 our target population of borrowers for whom we are 2 seeking a solution, those who want to keep their 3 homes and have the financial wherewithal but are 4 facing challenges making their monthly payments. 5 We are focused on doing all we can to help these 6 borrowers. 7 The combined mortgage business will 8 continue to devote substantial financial and other 9 resources during the current market downturn to 10 help borrowers to avoid foreclosures and remain in 11 their homes. 12 We will continue practices already in 13 place to help borrowers avoid foreclosure. These 14 include: Robust processes for identifying and 15 contacting borrowers early who are having or may 16 have trouble making their mortgage payments 17 including customers who may be facing significant 18 rate increases; 19 Special strategies for subprime borrowers 20 holding adjustable rate mortgages for which the 21 rates are about to reset or have already reset; 22 Refinance, modification and other 23 restructure tools that make the borrower's debt 24 affordable and allow him or her to stay in their 0016 1 home; 2 And substantial financial and other 3 resources devoted to these tasks to ensure maximum 4 responsiveness for our customers. 5 As a result of the significant efforts 6 both companies have made over the past year, more 7 than 138,000 homeowners received modified or other 8 workout loans and avoided losing their homes. 9 While much has been accomplished in this 10 difficult environment there is more to do, and next 11 week at the hearing in Los Angeles, Liam McCGee 12 will provide information about foreclosure and loss 13 mitigation plans for the combined company. 14 As I noted at the outset, in our role as 15 the nation's largest mortgage lender we will also 16 continue to help meet the needs of the communities 17 we serve. 18 Andrew Plepler will now describe our 19 efforts to date and plans in this area. 20 MR. PLEPLER: Thank you, Bruce. Good morning. 21 My name is Andrew Plepler. 22 Bank of America's commitment to 23 strengthening the health and vitality of 24 communities stems from a deeply ingrained 0017 1 philosophy and a long tradition of demonstrating 2 corporate citizenship through community development 3 and philanthropy. In particular, by partnering 4 with nonprofits and community leaders we 5 concentrate on improving the lives of low and 6 moderate income and minority families in 7 neighborhoods. 8 Our company has received five consecutive 9 outstanding CRA ratings reflecting our community 10 development focus. 11 In addition, the Bank of America 12 Charitable Foundation is the second largest 13 corporate donor in the world. 14 For many years Bank of America has been 15 recognized for its community development work. The 16 vast majority of these activities are the results 17 of our line of business products and services we 18 provide to customers and communities. 19 In more specific areas of community 20 development we have leveraged our knowledge and 21 expertise to become a national leader in affordable 22 housing, small business lending, and neighborhood 23 revitalization, and we are recognized for our 24 results in creating sustainable community and 0018 1 economic development through public private 2 partnerships. 3 Since 2004 our company has been delivering 4 on an ambitious ten-year goal of $750 billion for 5 community development loans and investments. To 6 provide just a few proof points consider some of 7 our 2007 results: 8 More than $100 billion in community 9 development loans and investments to low and 10 moderate income and minority families, businesses, 11 and communities; 12 Financing, developing, and rehabbing 13 nearly 22,000 units of affordable housing; 14 $25.6 billion in small business lending, 15 and the number one SBA lender for the tenth 16 consecutive year; 17 Investing more than $84 million in 18 community development financial institutions or 19 CDFI's. 20 Because we also believe that affordable 21 quality rental housing is critical to our national 22 housing stock we have been a leader in financing to 23 non-profit and for profit developers. 24 Bank of America remains a strong player in 0019 1 this space and has expanded its capability to 2 direct low income housing tax credit investments to 3 ensure continuity and capacity in this rental 4 market. 5 In addition to our community development 6 goal the Bank of America Charitable Foundation set 7 an unprecedented $1.5 billion goal in 2004 for 8 philanthropic giving over ten years. Since then we 9 have invested more than $550 million toward 10 increasing the health and vitality of neighborhoods 11 throughout our franchise. 12 Through signature programs like our 13 Neighborhood Excellence Initiative we are helping 14 increase the capacity of community organizations 15 develop the current and the next generation of 16 community leaders and create significant impact in 17 the communities we serve. 18 By also supporting anchor institutions 19 such as hospitals, universities, and cultural 20 institutions we are helping to create jobs and 21 stimulate economic development to enhance the 22 quality of life in diverse neighborhoods. 23 In addition our associates provide 24 tremendous support as volunteers in the communities 0020 1 where we live and work. A local example of a 2 not-for-profit we have supported is Bethel New 3 Life. 4 This organization is empowering 5 individuals, strengthening families, and building a 6 sustainable community. 7 Bethel brought in more than $110 million 8 in new investments to a credit starved community 9 and developed more than a thousand units of 10 affordable housing in Chicago's west side. 11 Through the neighborhood Excellence 12 Initiative Bethel's president and CEO, Steven 13 McCullough, attended leadership training and the 14 organization received a $200,000 operating support 15 grant. 16 Some of our 2007 philanthropic activities 17 include more than $200 million in charitable 18 giving. Grants were made to 4800 nonprofits for 19 education and youth programs, health and human 20 services, community development, arts and culture, 21 and the environment. 22 More than 50 percent of our grants were 23 CRA qualified, directly benefiting LMI individuals 24 or neighborhoods, and contributing more than 0021 1 650,000 employee volunteer hours and more than $20 2 million in charitable donations by our employees to 3 help meet pressing community needs. 4 We recognize the needs are great. We 5 pledge our ongoing support as we have in the past 6 in addressing community needs, especially in 7 challenging economic times as we now face. 8 To that end I'm proud to announce that the 9 Bank of America Charitable Foundation and 10 Countrywide will provide $35 million in grants and 11 program related investments as part of our 12 neighborhood stabilization program. 13 These funds will help local and national 14 nonprofits engaged in foreclosure prevention and to 15 purchase vacant single family homes for 16 neighborhood stabilization. 17 At Bank of America we have a remarkable 18 franchise dedicated to leveraging our broad 19 financial reach, our financial capacity and 20 capability, and our deep commitment to 21 strengthening communities. 22 We take our leadership role very seriously 23 as demonstrated by our $750 billion goal for 24 community development and our $1.5 billion goal for 0022 1 philanthropy. We hold ourselves accountable to 2 create real change, and we publicly report on our 3 progress toward these goals. 4 I want to just give two other specific 5 instances where Bank of America serves as a good 6 corporate citizen. 7 First is supplier diversity. Bank of 8 America is committed to fostering diversity in our 9 communities and has incorporated that commitment as 10 a core value in our business practices. 11 We developed an aggressive program of 12 outreach and business development to grow these 13 opportunities. 14 We are proud that more than 16 percent of 15 our company's sourceable spend in 2007 were with 16 firms that are majority owned by women, minority, 17 or people with disabilities. 18 Second is the environment. Bank of 19 America is recognized as a leader for its advocacy 20 of efforts to reduce greenhouse gases and support 21 responsible, sustainable development. 22 We have dedicated $20 billion over ten 23 years for an environmental initiative to support 24 these efforts. 0023 1 We recently announced that Bank of America 2 has adopted the carbon principles, guidelines for 3 lenders to promote cleaner energy technologies. 4 We are also very proud that our new Bank 5 of America tower in New York City has been 6 recognized widely as one of the most 7 environmentally friendly buildings in the world. 8 In short Bank of America is and will 9 continue to be committed to the communities that we 10 serve. By providing local, relevant support to 11 neighborhoods we will continue to create 12 opportunities for our customers, employees, and 13 communities to grow and prosper. 14 We know that we are most effective by 15 partnering with nonprofit organizations and 16 community leaders to identify and address the 17 challenges that together we can overcome. 18 Now I'll turn it to David to give you a 19 local perspective of our community leadership and 20 activities. 21 MR. RUDIS: Thank you, Andrew. I've David 22 Rudis, Bank of America, Illinois president. 23 In my role as Illinois president I focus 24 exclusively on the Illinois market and especially 0024 1 on Chicago. I'm proud to Chicago home for the last 2 37 years. 3 It's our goal to build the Bank of America 4 brand in Chicago and Illinois and to strengthen our 5 relationship with our clients, employees, and the 6 community at large. 7 You will see the Bank of America name and 8 brand even more in Chicago as we approach the day 9 when LaSalle Bank becomes part of the Bank of 10 America family. You will see visible changes like 11 signs, advertising, other changes in just a couple 12 of weeks. 13 However, the signs might change but the 14 traditions will continue. We're proud to continue 15 many iconic traditions the community has supported 16 in the past, including our continued sponsorship of 17 the Chicago Marathon and the soon to be renamed 18 Chicago LaSalle Theatre. 19 These brand changes and the continued 20 support of these Chicago traditions are important, 21 but what Bank of America has committed to the 22 community is even more important. 23 We have adopted a strategic community 24 development plan specific to Illinois that has the 0025 1 goal of funding $70 billion over ten years to 2 support local affordable housing, consumer small 3 business and farm lending, and economic 4 development. 5 This is part of Bank of America's 6 nationwide goal for community development. This 7 Illinois goal represents a 31 percent increase over 8 past production of LaSalle Bank and Bank of America 9 in the region. 10 Bank of America's Charitable Foundation 11 has also pledged $14 million in support of local 12 causes in Illinois this year. 13 Last year we announced $5 million in 14 grants to address some of Chicago's most pressing 15 community challenges including work force 16 development, winter heating assistance for low 17 income individuals, financial literacy, and after 18 school activities and foreclosure prevention. 19 We conduct extensive community outreach to 20 ensure that we more fully understand and address 21 local needs. This work is already creating results 22 in Chicago neighborhoods. 23 Let me highlight just a few. The $2 24 million in grants for foreclosure prevention 0026 1 counseling will enable twelve different 2 organizations to hire 20 foreclosure prevention 3 counselors. These counselors will work to preserve 4 affordable home ownership through post purchase 5 education and help low and moderate income 6 homeowners maintain and protect their investment. 7 The $1 million grant for Opportunity 8 Chicago is helping 11,000 low income public housing 9 residents address their education, training, and 10 job placement needs to achieve economic self 11 sufficiency. 12 In addition, related to our work with 13 public housing we have provided more than 14 $128 million in financing for projects that are 15 part of the Chicago Housing Authority's plan for 16 transformation. 17 Under this plan the Chicago Housing 18 Authority is redeveloping and rehabilitating more 19 than 25,000 units of public housing and represents 20 the largest reconstruction of public housing in the 21 nation's history. 22 The $1 million grant to help low income 23 people with winter heating assistance has helped 24 more than 4,000 people this past winter. 0027 1 I would also note that locally more than 2 80 percent of our charitable giving in 2007 was CRA 3 qualified directly benefiting low and moderate 4 income individuals and neighborhoods. 5 I'm also proud of my Bank of America 6 teammates who volunteer their time and energy to 7 meet a wide range of community needs. 8 Just this past tax season we continued our 9 annual participation in the City Wide Tax 10 Assistance Program. This year more than 60 11 employees have helped 300 low income families 12 receive $400,000 in Federal and state tax refunds. 13 These initiatives are just a few oft he 14 examples of our ongoing work in the community. As 15 Bank of America president for Illinois I am looking 16 forward to expanding and deepening our 17 relationships with our community partners. 18 We are committed to partnering new and 19 innovative ways to make a positive difference in 20 our community. Thank you. I'll now call on Bruce 21 for concluding remarks. 22 MR. HAMMONDS: To conclude, we appreciate the 23 Federal Reserve for this time to present this brief 24 overview of our business principles and practices. 0028 1 We encourage the Federal Reserve Board to act 2 swiftly to approve Bank of America's application. 3 Bank of America's record of one of the 4 lowest foreclosure rates in the country 5 demonstrates a strong history for meeting the 6 convenience and needs of the community. 7 We have outlined how the acquisition will 8 enable Bank of America to make an even greater 9 impact in the future. Thank you. 10 MS. BRAUNSTEIN: Thank you very much. Does the 11 panel have any questions? 12 MS. ROBINSON: I have a question. What 13 specific actions, if you can disclose today, that 14 you plan to take to do outreach to the Countrywide 15 customer who may be troubled to help mitigate, you 16 know, and/or restructure their loans, et cetera, or 17 do other outreach? 18 And a second part to that question is much 19 has been reported that one of the difficulties is 20 actually contacting those borrowers and getting 21 them to, you know, engage in conversation with 22 borrowers, and what actions, if any, are you 23 planning to take with the local community groups or 24 other measures that you would be taking to help 0029 1 assist in that process? 2 MR. HAMMONDS: Well, first in terms of 3 mitigation around those kinds of things, Liam McGee 4 is going to lay out more of that in Los Angeles 5 last week. 6 I will tell you that today we have a 7 transition team of literally hundreds of people 8 looking at the best practices at both Bank of 9 America and Countrywide and starts with early 10 ability to get customers on the telephone and try 11 and work with those customers. 12 In some cases I know that we've even sent 13 people out to the home, we've sent cell phones to 14 the homes so people could call us on the cell 15 phones, and things of that nature. 16 So it's extremely important that we get to 17 people early and work out their -- and make an 18 early solution to the workout program. But as I 19 said, Liam will explain more of that in Los Angeles 20 next week. 21 MS. WILLIAMS: Hi. Could you talk a little bit 22 more about what you said earlier about your own 23 definition of high priced loans that you would 24 adopt? 0030 1 MR. HAMMONDS: We are still putting that 2 together, but until formal adoption is made we will 3 come out with our own interpretation of that, but 4 we are still working through those details. 5 MS. WILLIAMS: And then how would that relate 6 to what the Board is doing? 7 MR. HAMMONDS: Well, it would be very much in 8 line with everything that we think you will do in 9 that regard. We're going to follow your guidelines 10 on that. 11 MS. BRAUNSTEIN: Okay. Thank you. I want to 12 thank the panelists very much. Next panel I see, 13 Reverend Jackson. Do you want to step forward? 14 Welcome Reverend Jackson, and our time 15 keepers are over here, and you will see lights -- 16 you will see the green light, you can keep talking, 17 the yellow light will tell you you have two minutes 18 left, and the red light when it's time to stop. 19 And could you please start out by 20 introducing yourself and starting the name of your 21 organization. 22 REVEREND JACKSON: Reverend Jesse L. Jackson, 23 Sr., Rainbow PUSH Coalition. I'll do just like 24 Bank of America, look the other way from most 0031 1 lights. 2 I want to applaud the Federal Reserve 3 Board for acceding to requests to hold these public 4 hearings concerning the proposed acquisition of 5 Countrywide by Bank of America. I want to thank 6 the Federal Reserve Board for allowing me to make 7 these comments. 8 These hearings will enable the public to 9 raise questions, express concerns, and perhaps shed 10 light on the proposed merger's impact on the public 11 and consumers throughout the country. 12 But on a broader level, these hearings and 13 the practices and policies adopted by the Bank of 14 America in its proposed merger with Countrywide 15 will have a profound impact on the financial 16 services industry, millions of homeowners, and 17 indeed the entire economy which has been dragged 18 down in the back draft of the subprime sub-crime 19 mortgage crisis. 20 Ken Lewis, CEO of Bank of America is a 21 leader of distinction. We have worked with him 22 over the years and know him to be a man of 23 integrity. 24 So we appeal to him to help lead America's 0032 1 families out of this crisis, and to meaningful 2 address the compelling challenges that come with 3 this proposed merger with Countrywide. 4 Assets and liabilities. The magnitude of 5 this proposed merger is welcome documented. Bank 6 of America is the nation's biggest bank by market 7 value. The proposed acquisition of Countrywide 8 will make it the nation's largest mortgage lender. 9 Countrywide was once a high-flying 10 corporation, the nation's largest mortgage lender 11 and servicer, but it is now the corporate symbol of 12 all that's gone wrong with Wall Street 13 financial services firms that selfishly engage in 14 predatory and discriminatory lending practices, and 15 the steering of subprime loans to minority 16 homeowners to maximize the enormous and immediate 17 profits. 18 Countrywide is now the subject of 19 investigations and lawsuits brought by homeowners, 20 and by states attorneys' general, and Federal 21 agencies. 22 In our own state, Attorney General Madigan 23 has challenged Countrywide, they found that blacks 24 and browns making 110, 120,000 a year were steered 0033 1 toward subprime. Half of those are eligible for 2 prime. Why aren't they steered toward prime? This 3 is outright thievery and thuggery. We've found 4 steering and we've found clustering. That, of 5 course, must end now. 6 Bank of America then by acquiring 7 Countrywide assumes its enormous liabilities, 8 financial, legal, and moral. 9 How will it rectify the legacy of 10 Countrywide which through its practices is 11 synonymous with the nation's home foreclosure 12 crisis? 13 It is not an overstatement to say that the 14 crisis brought on by Countrywide's of the nation 15 have put in severe jeopardy the American dream 16 homeownership. 17 The spill-over effect has wreaked havoc on 18 the budgets of states, counties, and citizens that 19 depend upon property taxes. This has resulted in 20 profound cutbacks in social services and education 21 for the people. California, for example, now faces 22 a $14 billion shortfall. All of America is 23 hurting. 24 But this subprime mortgage crisis is 0034 1 worldwide as signalled by the Bank of England's 2 announcement this week of a UK wide bail-out plan 3 of England's banking industry. No doubt the 4 subprime mortgage crisis has caused instability in 5 global markets. The full impact of its implosion 6 is still yet to be felt. The worst is not over. 7 Industry at a crossroads: Leadership and 8 a plan to remedy the crisis and offset patterns of 9 discrimination and unfair lending practices. 10 Bank of America's proposed acquisition of 11 Countrywide stands at the crossroads of this 12 profound housing and overall economic crisis. 13 So I comment today not in support of or in 14 opposition to the proposed merger but to raise the 15 questions and seek answers as to how Bank of 16 America will address the myriad liabilities of 17 Countrywide, financial, legal, and moral, and to 18 seek clarity on how Bank of America will take 19 comprehensive steps to address the home foreclosure 20 crisis, provide some safe haven for millions of 21 Americans whose homes and communities are at risk. 22 Make no mistake about it, Bank of America 23 can provide homeowners, the nation and our economy 24 with enormous benefit if it seeks appropriate 0035 1 solutions to these fundamental questions and 2 problems. 3 But it can further derail our economy and 4 abandon millions of homeowners if its solutions to 5 the home foreclosure crisis it has inherited from 6 Countrywide fall short. 7 How Bank of America handles this 8 Countrywide's mortgage portfolio and its 9 liabilities is critical. But in every crisis there 10 is opportunity, and if bold leadership and 11 comprehensive solutions are sought, Bank of America 12 has the opportunity to provide relief for millions 13 of previously harmed homeowners around the nation. 14 It has the capaciity to restore integrity 15 and credibility to the financial services industry 16 and do its part in righting the nation's economic 17 ship. 18 While Countrywide's lending practice are 19 turning America's dream into nightmares, Bank of 20 America has the challenging task of setting a new 21 path for the newly merged company. 22 Recommendations. One, as a critical first 23 step, Rainbow Push recommends, urges Bank of 24 America to place an immediate moratorium on all 0036 1 home foreclosures. We urge Bank of America to 2 freeze existing rates and halt upward and 3 ballooning interest rates on existing mortgages. 4 Two, we urge Bank of America to take 5 proactive steps to restructure loans into 30 year 6 fixed rates at a six percent cap for homeowners. 7 Three, a nationwide aggressive community 8 by community outreach program must be undertaken to 9 inform homeowners of such a moratorium, enable them 10 to take advantage of these programs. 11 Four, in that poor and minority 12 communities are most harmed by Countrywide's 13 practices and by the subprime mortgage crisis in 14 general, I would urge Bank of America to revisit 15 its commitments under the CRA, Community 16 Reinvestment Act. 17 I would recommend that a broad coalition 18 of community organizations be convened to identify 19 ways that Bank of America can fulfill it's CRA 20 commitments by enhancing positive investment in 21 poor and minority communities and stimulate their 22 economic growth. 23 Five, I wish also to open a dialogue about 24 Bank of America's internal and external policies of 0037 1 inclusion. Are people of color included on the 2 Board of Directors and highest executive leadership 3 positions of the newly merged company? How are 4 minority financial services firms involved in 5 pension and management, private equity investment 6 and other financial matters? How are minority 7 professional services firms, accounting, legal and 8 consuming involved in the merger process and in 9 Bank of America's going operations? 10 Six, lastly, Fair Finance Watch has 11 reported data indicating that Bank of America 12 "confined African Americans to higher cost loans 13 1.88 times more frequently than whites, and denied 14 the applications of 1.62 Latinos more frequently 15 than whites. Countrywide confined African 16 Americans to higher cost loans 1.95 times more than 17 whites, denied Latinos 1.53 times more." 18 As stated before, Countrywide is subject 19 of numerous investigations and litigation for its 20 onerous lending practices. 21 Seven, lastly, I urge Bank of America to 22 confirm if this data is accurate and if so confer 23 with community based organizations and homeowner 24 groups to identify appropriate remedies to repair 0038 1 the damage done. If not, it should clarify its 2 record. 3 Data from a number of Federal agencies has 4 asserted that JP Morgan Chase and other financial 5 services firms have engaged in de facto 6 discriminatory practices. 7 Fair lending laws have not been adequately 8 enforced. It is an industry-wide problem, but now 9 it is time to make whole those who were harmed. 10 Now is the time to repair damage done, and we 11 appeal to Bank of America in the process of this 12 merger to take the lead. 13 I urge Bank of America to fully cooperate 14 with Federal authorities, legislators and the 15 courts in providing full disclosure of 16 Countrywide's past practices and provide 17 appropriate restitution to the individuals and 18 communities harmed by these practices. 19 A clean break with Countrywide's past 20 practices we appeal. In closing, I reiterate that 21 with the financial services industry in such 22 disarray and beset by problems it has brought upon 23 itself, Bank of America has the unique opportunity 24 to lead and set a new standard of integrity. 0039 1 For Bank of America's proposed acquisition 2 of Countrywide to have integrity, Bank of America 3 must make a clean break from Countrywide's pattern 4 of unfair lending practices, to come clean and make 5 whole those harmed by these practices and set a new 6 environment with fair transparent and inclusive 7 external and internal policies and practices. 8 Only then can it restore the confidence 9 and trust of our communities and the nation. We 10 look forward to seeing and hearing how Bank of 11 America will address these issues and how its 12 proposed merger with Countrywide will provide a 13 lifelife to millions of homeowners at risk and 14 restore stability, transparency and integrity to 15 the financial services industry. 16 I thank you for your time and commitment 17 and look forward to bold leadership and 18 comprehensive initiatives from Bank of America that 19 will make its acquisition of Countrywide worthy of 20 broad support. Thank you. 21 MS. BRAUNSTEIN: Thank you very much. Does the 22 panel have any questions? Thank you very much, 23 Reverend Jackson. 24 REVEREND JACKSON: Thank you. 0040 1 MS. BRAUNSTEIN: I request for the next panel 2 to come forward, Dory Rand, Flora johnson, Katie 3 Coombes. 4 Good morning. Welcome. As with the other 5 panels, the time keepers are right here. You'll 6 see the lights go on, the green, the yellow the 7 red, and we would -- I would recognize you and ask 8 you to please start out your statement by stating 9 your name and your organization. And we can start 10 with Ms. Rand. 11 MS. RAND: Good morning. I'm Dory Rand, these 12 are the comments of Matthew Lee, executive director 13 of Inner City Press, Fair Finance Watch. He cannot 14 be here today. 15 His comments are opposing the proposal by 16 Bank of America to acquire Countrywide. While the 17 grounds include not only lending disparities, but 18 also predatory credit card practices, enabling of 19 payday lenders, presumptive violation of the 10 20 percent deposit cap, and money laundering, since 21 this is in Illinois, consider that in the first 22 study of the just released 2007 mortgage lending 23 data, Inner City Press, Fair Finance Watch has 24 identified worsening disparities by race and 0041 1 ethnicity in the higher cost lending of Countrywide 2 and Bank of America, combining these two would only 3 make things worse. 4 In Illinois in 2007 Countrywide confined 5 African Americans to higher cost loans 1.87 times 6 more frequently than whites. If combined with Bank 7 of America and LaSalle, the disparity for African 8 Americans grows to 1.96. The disparity for Latinos 9 combining Countrywide and Bank of American would 10 also increase from 1.31 to 1.36. 11 The U.S. Federal Reserve Board, while 12 still trying to avoid any public comments on or 13 review of the controversial Bear Stearns/JP Morgan 14 Chase bailout, has agreed to hold this public 15 hearing to be continued in Los Angeles April 28 and 16 29. 17 In the State of California in 2007 18 Countrywide confined African Americans to higher 19 cost loans 1.43 times more frequently than whites. 20 If combined with B of A, the disparity for African 21 Americans grows to 1.54. 22 But why no opportunity on the east coast 23 where B of A is headquartered? In Delaware in 24 2007, Countrywide confined African Americans to 0042 1 higher cost loans 1.84 times more frequently than 2 whites. If combined with B of A the disparity for 3 African Americans grows to 1.94. The disparity for 4 Latinos would also increase from 1.29 to 1.32. 5 Nationwide hearings are needed across the 6 nation. B of A in 2007 confined African Americans 7 to higher cost loans 1.88 times more frequently 8 than whites and denied the applications of Latinos 9 1.62 times more frequently than whites. 10 Meanwhile, Countrywide Financial confined 11 African Americans to higher cost loans 1.95 times 12 more frequently than whites and denied the 13 applications of Latinos 1.53 times more frequently 14 than whites. 15 Bank of America continues supporting 16 payday lender Advance America. In July 2004 Bank 17 of America Corp arranged a $265 million credit line 18 for Advance America. Documents Advance America 19 filed with the SEC indicate B of A administered the 20 credit line. Not long after Advance America 21 announced an IPO that raised 195 million. 22 In a 2004 filing to the SEC, Advance 23 America which is the nation's largest payday lender 24 said it wouldn't be as big or successful at 0043 1 corralling borrowers without banks. "We depend on 2 loans from banks to operate our business, if banks 3 decide to stop making loans to companies in the 4 payday cash advance services industry, it could 5 have a material adverse effect on our business." 6 Also in late September 2006 B of A 7 acknowledged that it lax operations allowed South 8 American money launderers to illegally move 9 3 billion through a single Midtown Manhattan 10 branch. 11 Bank of America with the Federal Reserve's 12 complicity has been making a mockery of the 10 13 percent deposit cap which is one of the few 14 consumer protections enacted along with the 15 Interstate Banking Act of 1994. 16 Bank of America is now arguing that the 10 17 percent deposit cap will not prevent its proposed 18 acquisition of Countrywide since Countrywide holds 19 it deposits in a savings and loan, but then the 10 20 percent deposit cap means nothing. An institution 21 could just shift deposits into a savings and loan 22 and keep on buying up other institutions. 23 Countrywide's Angelo Mozilo has pocketed 24 410 million in salary bonuses and stock options 0044 1 gained since 1999, now he stands to cash in with 2 severance if B of A buys Countrywide. 3 Fox News in August 2007 said: The press 4 has come up, Angelo, when times are good you are a 5 savior, now when times are bad you're a predatory 6 lender and you pounce on unsuspecting people, what 7 do you think of that? Mozilo replied: I think 8 it's nonsense, I think it's absolute nonsense. 9 Compare that to the testimony you heard 10 today. Consider that Countrywide's high cost full 11 spectrum unit was called a predator even when times 12 were good. For example, Inner City Press reported 13 in June 2007 that Countrywide Financial -- at 14 Countrywide Financial even upper income blank 15 borrowers got high cost loans 1.92 times more 16 frequently than white borrowers, and note that 17 Countrywide settled charges of its racial 18 disparities in New York in a case brought by the 19 Attorney General's office. 20 While those records are not being 21 produced, Federal Reserve should extend the comment 22 period. For all of these reasons, Inner City Press 23 Fair Finance Watch contends the Federal Reserve 24 Board should not approve Bank of America's 0045 1 application. Thank you. 2 MS. BRAUNSTEIN: Thank you. Ms. Johnson. 3 MS. JOHNSON: Good morning. My name is Flora 4 Johnson. Thank you for letting me speak today. 5 I'm a member of Action Now. We think the 6 merge between Countrywide and Bank of America 7 should not be approved until Countrywide changes 8 how it behaves. 9 I am here today to describe my experience 10 with Countrywide. I work for Jewel Food Stores for 11 23 years as a cashier and front end manager. My 12 life has been a struggle. I have 11 children. My 13 husband and I separated when my youngest was five 14 years old. 15 After he left he didn't provide any 16 support for the children. I have a son with 17 cerebral palsy. I live in a house on the south 18 side of Chicago, 97th and Normal. 19 We bought the house in 1963. I had so 20 little money that over the years my house was sold 21 for taxes three times but I held onto the house by 22 the grace of God. 23 In 1999 I got a home equity loan. I 24 needed the money to pay for insulation for my 0046 1 house, it's a frame house and it wasn't insulated. 2 It was cold in the house, and the gas bill 3 was so high it also reached $900 per month, and 4 when I got the equity loan I used that to pay gas 5 bills, get new windows and doors. 6 The house is about to be sold again, so I 7 used the loan money to pay the taxes. I also used 8 the money to fix my roof which was leaking, and I 9 used the money to pay for care for my son with 10 cerebral palsy. 11 When I got the loan and when I signed the 12 papers, no one told me it was an adjustable loan. 13 I read the papers the best I could, but I didn't 14 see anything where it said that the mortgage was 15 going to change. 16 I didn't know it would change. I didn't 17 have a lawyer to look at the documents. I could 18 not afford a lawyer. 19 The loan company gave me papers to look at 20 the day before, but when I came back to sign the 21 papers, there were more papers I didn't get until I 22 signed, so that means I really didn't read those 23 papers. 24 I was desperate to get the loan, I was so 0047 1 far behind in my bills, my gas had already been 2 shut off. The home equity loan started out at 932 3 a month. I was able to pay that. It was hard. 4 Then my mortgage went up to $1,450.95 a 5 month. I couldn't pay that. Countrywide sent me a 6 payment plan, I was shocked when I got it. 7 I called Countrywide and told the lady 8 that I talked to I couldn't pay that. I said to 9 the woman, can you give me some time to pay. She 10 said, no. I said, well, I can't pay this. She 11 said, I might as well start foreclosure on you now. 12 I said to the lady, it is not even due, 13 today is the 7th, and that was March, today is the 14 7th of March, it's not due till the 17th. She 15 said, if you don't have it now, you won't have it 16 then. 17 I was terribly worried about losing my 18 house because I have a son with cerebral palsy and 19 I had fixed the house where he could get in and out 20 with a lift to lift him up, bathrooms with rods and 21 things where he could use the bathroom, and I was 22 just terribly upset, and people from Countrywide 23 called me constantly. 24 They would say when are you going to get 0048 1 your payment in, you are behind, which I already 2 knew, you know you're in foreclosure. They said I 3 should go to my relatives and get money to pay my 4 mortgage. Well, I don't have that type of family 5 that have money can pay my mortgage and their 6 mortgage, too. 7 Then they say, go to your church. My 8 church is just paying their bills, so they can't 9 pay my mortgage. And they never said anything 10 about making the loan affordable, they didn't do 11 anything to work things out. They just tried to 12 squeeze every dollar out of me dragging me down to 13 the lowest level. 14 I didn't get any help until Action Now, 15 and when -- when I told Susan at Action Now that I 16 was having problems, they were going to foreclose 17 on my house, she said, well, you know, we are 18 having an action on Countrywide at their office in 19 Chicago tomorrow, would you want to join us. I 20 said, I'll meet with bells on, I will be down 21 there. 22 So we went down to Countrywide to their 23 office. Then Countrywide adjusted my loan to make 24 it affordable again. They did it right away, the 0049 1 same day of the protest. My mortgage was changed 2 to a 30 year fixed rate mortgage with a much lower 3 amount to pay each month. But it shouldn't take 4 protests by Action Now to get Countrywide to adjust 5 its loans and keep people in their homes instead of 6 going straight to foreclosure. 7 It's this kind of behavior we want 8 changed. The merge between Countrywide and Bank of 9 America shouldn't be approved unless Countrywide 10 change its practices so that Countrywide works out 11 plans to keep people in their homes and make loans 12 available, affordable instead of going straight to 13 foreclosure. Thank you. 14 MS. BRAUNSTEIN: Thank you. Ms. Coombes. 15 MS. COOMBES: Good morning. My name is Katie 16 Coombes, national field organizer for the National 17 Training Information Center or NTIC. 18 NTIC is here today to strongly oppose the 19 proposed merger between Countrywide and Bank of 20 America. 21 Neither of these institutions should so 22 easily be rewarded. On one hand Countrywide was 23 one of the nation's leaders in creating bad loans 24 but set up millions for foreclosure, and on the 0050 1 other Bank of America is a bank that has 2 historically refused to sign meaningful Community 3 Reinvestment Act agreements with community 4 organizations. 5 NTIC was cofounded in 1972 by the late 6 Gale Cincotta. Many of you know Gale Cincotta, 7 mother of the Community Reinvestment Act. NTIC 8 remains committed to CRA and continues to work with 9 community organizations to use CRA as a tool to 10 bring the much needed credit to our neighborhoods. 11 Although I did not have the opportunity to 12 work with Gale, I know the long history of NTIC and 13 the CRA. Gale, in fact, was known for warning us 14 that banks were going to continue to merge, get 15 bigger, and move further away from the communities 16 they are meant to serve. 17 She also warned us all that the subprime 18 lending products were just loans that were geared 19 to rip us off and would not help people become 20 homeowners. 21 We are now seeing the dreadful impact of 22 all these loans turning into foreclosures. We 23 asked many, many big banks to stop sticking low and 24 moderate income communities interest only 30/27 and 0051 1 20/28 loans that are not affordable before the 2 foreclosure crisis started hitting the news 3 headlines. 4 Unfortunately they listened to corporate 5 headquarters that were enjoying record profits on 6 these loans and continued aggressively making these 7 loans. Maybe the reason banks got away with making 8 these loans is they're located far away from local 9 communities and are not really in touch with what 10 our needs are. 11 Certainly community credit needs are not 12 loans that borrowers cannot afford. For example, 13 in just the first quarter of 2007, Countrywide made 14 more than $9 billion in payment option ARMs. In 15 the same quarter Countrywide made $18 billion in 16 interest only loans. 17 Gale was also known for saying that she 18 thought once CRA was passed banks would be forced 19 to make good loans in moderate and low income 20 communities. 21 We soon found out that we had to push the 22 regulators to hold banks accountable. We took 23 hundreds of community leaders to meet Paul Volcker 24 who was the chairman of the Federal Reserve from 0052 1 1979 to 1987. Leaders from around the country 2 persuaded Volcker that the regulators should be 3 monitoring banks for CRA performance which they had 4 not done to CRA in the past. 5 He agreed, and bank monitoring happened 6 after that. In fact, in the 1980s NTIC held 7 hearings throughout the country with banks, 8 community groups and regulators about the 9 enforcement of CRA. 10 We are forced recently to return to the 11 Federal Reserve on April 14, 2008 to demand that 12 the Fed take action just as quick to help 13 homeowners as they had taken to help Bear Sterns. 14 This Bank of America/Countrywide buyout on 15 the table today is one opportunity for the Fed to 16 hold the industry accountable. 17 I'm testifying on behalf of NTIC and 18 several of our affiliates including the Pittsburgh 19 Community Reinvestment Group which is also here 20 today and working in neighborhoods in Cincinnati 21 who have been urging banks to sign specific CRA 22 pledges to local communities. 23 Specific local commitments, not 24 immeasurable billion dollar goals which Bank of 0053 1 America mentioned earlier today are important as 2 banks move forward and they move further and 3 further from our communities. 4 NTIC does not see any good news with the 5 Bank of America merger and Countrywide. 6 Countrywide has only recently started to work with 7 homeowners and neighborhood groups to the fix bad 8 loans they made. We cannot say the same thing 9 about Bank of America. We can only hope that Bank 10 of America will reverse years of disengagement of 11 their community organizaiton. 12 The mortgage crisis with millions of 13 families losing their homes inevitably reflects on 14 the lender. We must look carefully at how their 15 behavior has fueled the crashing and burning of 16 this industry. 17 In the current fiscal crisis that may well 18 be leading the nation into a recession, many 19 families are in danger of being put out of their 20 homes and need real help and real partners in their 21 struggles, not bigger, less responsive financial 22 entities with a dismal track record of cooperating 23 with communities. 24 Bank of America officials should step up 0054 1 now and pledge both to honor the commitment made by 2 Countrywide to aid every single customer caught in 3 the subprime mortgage mess. 4 If Bank of America wants to demonstrate 5 higher standards and community development they 6 need to live up to the spirit of the Community 7 Reinvestment Act and sign local CRA agreements. 8 NTIC strongly opposes the proposed merger 9 between Countrywide and Bank of America, and the 10 Federal Reserve also must live up to its duty to 11 enforce the Community Reinvestment Act and ensure 12 that banks meet community needs. 13 These mega mergers cannot be given a blank 14 check. The only way the Fed can consider approving 15 this merger and acknowledge the credit needs of the 16 communities is to at a minimum require Bank of 17 America to stop all foreclosures on Countrywide 18 loans until they're modified into 30 year fixed 19 rates that are affordable. Thank you. 20 MS. BRAUNSTEIN: Thank you very much. Any 21 questions for the panel? 22 MS. ROBINSON: I have a question. You said you 23 got your home equity loan in 1999 and then you 24 described the unfortunate conversations with 0055 1 Countrywide. What year was that? 2 MS. JOHNSON: When I talked to Countrywide? 3 MS. ROBINSON: What you were describing as the 4 conversations with Countrywide when you were trying 5 to get them -- 6 MS. JOHNSON: That was March of this year. 7 MS. ROBINSON: And when did they adjust the 8 mortgage? When did you have the protest and they 9 finally agreed to adjust the mortgage? 10 MS. JOHNSON: It was March of this year. 11 MS. ROBINSON: Okay. Same month. Thank you. 12 MS. BRAUNSTEIN: Anything else? Thank you very 13 much. Our next panel. 14 Okay. We'll start this panel, I just now 15 want to remind everybody to -- the time keeper is 16 here, they will let you know when your time is up, 17 and also to ask that everybody clearly state their 18 name and organization at the beginning of their 19 statement, and we will -- excuse me, Bruce, are 20 you -- other people are going to speak for your 21 time? 22 MR. MARKS: Yes. 23 MS. BRAUNSTEIN: Since we don't have your names 24 in the record, could you make sure that you state 0056 1 your names clearly so we can get them for the 2 record? 3 MR. MARKS: Yes. 4 MS. BRAUNSTEIN: Thank you. We'll start with 5 Mr. Sims, though. 6 MR. SIMS: Good morning, panel. My name is 7 Wallace Sims, and I'm the owner of Wally Sims 8 Associates representing BMC Associates of Maywood, 9 Illinois. 10 I'm here in the affirmative regarding this 11 acquisition. As we know Countrywide has been a 12 cancer for the financial society of America. 13 Bank of America as I know it from the time 14 that it was the nation's bank became -- accepted 15 the name Bank of America on that acquisition, we 16 find that Bank of America has been vigilant in the 17 marketplace and with that competitive clean eye for 18 new opportunities in their field especially in the 19 area for African American business to business 20 relationships. 21 The good news is that this acquisition 22 opened a world of possibilities for initiatives and 23 growth. It offers new configurations to make 24 things work. It would define objectives that are 0057 1 important to the American consumers. 2 I am convinced that Bank of America is 3 communicating a different image to the consumer 4 marketplace at large. 5 Bank of America priorities and objectives 6 would yield to the African American business to 7 business opportunities for a greater level. This 8 Bank of America acquisition of Countrywide 9 Financial has been the kind of a mortality to a 10 business that is most valuable to the American 11 populace. It would modify, building on, expanding 12 on that which already exists. It would give more 13 access to minority business. 14 It is simply framed together to be a 15 magnified financial institution for a growth of 16 opportunity to all consumers of the market at 17 large. 18 This will give it bigger and better 19 cornerston. A cornerstone by definition brings two 20 walls together. These walls usually are 21 perpendicular to one another. Each of these walls 22 is given in different direction and has a specific 23 function. The cornerstone joins them altogether. 24 Bank of America and Countrywide form a new and more 0058 1 functional economic behavior no longer two separate 2 entities serving different purposes. 3 This acquisition to the community at large 4 would no longer be two separate institutions 5 serving different purposes. Uniting will form an 6 entirely new structure, one which has more 7 opportunities, strength, power, and potential than 8 the walls held by themselves. 9 Bank of America as the bank of opportunity 10 we believe would give what we believe to be an 11 evolutionary approach such applied to acquisitions 12 by Bank of America with knowledge. 13 They do not project the old or the new but 14 instead keep the best of both, adopting the new 15 ideas to the current methods and business 16 philosophies. 17 We believe that this acquisition to all 18 Americans alike, flexible and adaptive to 19 alternatives, we characterize Bank of America as 20 one with the reputation for trustworthiness and 21 ethical integrity, for confidential service, and 22 for this the financial structure so sound and 23 applied by Bank of America to the African American 24 business to business relationship will be 0059 1 multiplied, thereto we sign and endorse this 2 acquisition. Forget the things that are behind. 3 Bank of America is bank of opportunities. Thank 4 you. 5 MS. BRAUNSTEIN: Thank you. Ms. Logue. 6 MS. LOGUE: Thank you. My name is Trinita 7 Logue, and I am president of IFF formerly Illinois 8 Facilities Fund, a certified community development 9 financial institution working in Illinois, Iowa, 10 Missouri, and Wisconsin, and we will soon move into 11 Indiana. 12 We finance real estate for nonprofit 13 corporations located in or serving low income 14 communities such as health clinics, child care 15 centers, shoulders, food pantries, and other human 16 services. We also provide a range of support 17 services and real estate consulting to these and 18 other nonprofits. 19 Our total assets just topped 150 million 20 and we are growing rapidly. Almost two-thirds of 21 our loan capital comes from banks through CRA loans 22 and investments including Bank of America. 23 My organization has no direct involvement 24 in the home mortgage crisis. As you know, as you 0060 1 can tell our loans are more what you would call 2 commercial loans and we have no particular 3 knowledge about Countrywide other than the 4 information available in both industry and popular 5 press. 6 I believe, however, that it is important 7 that Bank of America should acquire Countrywide and 8 manage the crisis that has been caused by 9 Countrywide and others and has the potential to 10 bring financial ruin to so many individuals and 11 families. 12 We are concerned, however, that the 13 magnitude of this crisis will distract Bank of 14 America from many other priorities including 15 building a better relationship with the Chicago 16 metro area community which is an important priority 17 due to its recent acquisition of LaSalle Bank. 18 As you know, LaSalle Bank's commitment to 19 corporate civic leadership and community 20 involvement was visible and tangible in many ways. 21 Bank of America has very quickly moved 22 toward not only continuing but increasing this 23 commitment, however, the bank is only at the very 24 beginning of this effort and has a long way to go. 0061 1 We look forward to working with Bank of 2 America as it reaches a higher level of commitment 3 and sustains it over time, but it is not an 4 either/or situation. 5 Bank of America has the responsibility to 6 manage many economic and social priorities, at the 7 same time to acquire Countrywide with all its 8 problems and the ongoing investigations of its 9 practices and also to transform its role in this 10 community to one that reflects its size and the 11 size complexity and needs of the Chicago metro area 12 market. 13 There is no silver lining for the many 14 individuals and families who have or will lose 15 their homes. 16 Responsibility must be shared by many, but 17 we all know that Bank of America is among the giant 18 institutions that must shoulder a large share of 19 the burden to make sure that the terrible lessons 20 translate into real progress rather than fear of 21 community lending. 22 They share this responsibility because of 23 their size and their history. The CDFI industry 24 can benefit we all know from greater assistance and 0062 1 attention as we, too, take bold steps to gain 2 access to the capital markets for community 3 development investments. 4 Bank of America has the ability to help us 5 strengthen bridges with mainstream financial 6 markets and to do it in a way that eliminates any 7 chance of the type of crisis we now have with 8 subprime mortgages. 9 To reduce uncertainty around community 10 development investments, the CDFI industry needs 11 help in finding ways for appropriate risks and 12 pricing models to be developed that will take us to 13 the capital markets on a consistent basis. 14 Capital providers such as Bank of America 15 can lead the effort to strengthen working 16 relationships with the CDFI industry to develop a 17 richer understanding of our activities. 18 I'm confident that the expertise found at 19 Bank of America coupled with the community 20 development finance industry can move the industry 21 in the right direction to increase capital to low 22 and moderate income communities and individuals 23 with appropriate oversight and leadership. 24 We have seen Bank of America moving in 0063 1 this direction in Chicago and we urge that this 2 continue and grow. 3 Just as increased transparency will be 4 required if Bank of America acquires Countrywide, 5 accountability is the most important component of 6 success in all CRA activities, particularly with 7 these global institutions. 8 I recommend that together we establish new 9 models for community accountability as one of many 10 changes that emerge from this crisis. Thank you. 11 MS. BRAUNSTEIN: Thank you very much. 12 Mr. Marks. 13 MR. MARKS: Hello. My name is Bruce Marks, I'm 14 the CEO of the Neighborhood Assistance 15 Corporation America. 16 Before I talk -- I want to talk about 17 solutions today, so before I do that, if I can 18 ask -- we have a lot of people here who have -- who 19 have mortgages and are at risk of foreclosures, so 20 if I can ask the people to stand up who have an at 21 risk mortgage and are at risk of foreclosure. 22 So, everybody, thank you for coming. So 23 what you see, clearly there's huge numbers out 24 there of people across the board, hard working 0064 1 people who are at risk of foreclosure through no 2 fault of their own because they have a mortgage 3 that was structured to fail. 4 Let's talk about solutions. Through the 5 NACA program, we have $10 billion that has been 6 committed that provides the best mortgage 7 opportunity for people -- hard working people who 8 in the industry -- who the industry considers to be 9 subprime borrowers, but when you provide a prime 10 loan, meaning a loan that requires no down payment, 11 requires no closing costs, that does not require 12 perfect credit but has a 30 year fixed term, one 13 percent below market, and today's rate is 5.25 14 percent, what happens to those borrowers, they 15 become prime borrowers, and that's the reality. 16 We have destroyed the myth that you have 17 to compensate for someone's low credit score or 18 someone's lack of assets by providing an 19 unaffordable subprime or predatory loan, and the 20 biggest partner that we have in that agreement is 21 Bank of America, so that's on the purchase side. 22 On the home save side, people who are at 23 risk of foreclosure, we have an agreement with not 24 just Countrywide but with others, but the biggest 0065 1 one is with Countrywide where they will restructure 2 loans based on what the homeowner can afford. That 3 means that you look at someone's net income, 4 required liability payments, required monthly 5 expenses, you back into a mortgage payment that 6 that homeowner can afford over the long term. 7 And we've done a lot of those loans out 8 there, and this applies not just -- this applies to 9 all of the Countrywide mortgages that they service. 10 So now we're able to go back and we're 11 able to make those loans affordable and over the 12 long term because the agreement says that they will 13 restructure those over a 30 year fixed rate. 14 So there are solutions out there. The key 15 is to make those solutions not just through NACA, 16 but to make those the standard, and that's what we 17 hope and we expect the Bank of America acquisition 18 of Countrywide to do. 19 But I want to turn over the remaining time 20 that I have to two -- to two very special people 21 who -- one on my left, Carmen, she -- just not for 22 me saying we provide the best home ownership for 23 working people, Carmen can say it in her own words. 24 Carmen. 0066 1 MS. BROOKS: Hi. My name is Carmen, and it is 2 true, I closed about three weeks ago, I didn't 3 have -- there was no down payment, no closing cost, 4 no prepayment penalty, and they provided me with an 5 attorney, and my interest rate was 4.75 percent, 6 and I purchased a home for 150,000 in Joliet, 7 Illinois. 8 MR. MARKS: And if I can turn it over to 9 Fernando who on the home save side, Fernando had a 10 Countrywide mortgage, and also Nancy is going to 11 translate. 12 THE INTERPRETER: Hello, my name is Nancy, and 13 I'm a bilingual housing counselor for the NACA 14 program. 15 Fernando is one of our members that had a 16 negative and balloon mortgage with Countrywide that 17 would adjust to 115 percent of the original 18 principle. 19 He took out a $300,000 mortgage and his 20 payment was over $3200, and it was restructured to 21 a fixed rate loan at a fixed rate interest rate, 22 and I'm also Fernando's translator. 23 MR. AVILLA: Hello. My name is Fernando 24 Avilla. He always had his mortgage with 0067 1 Countrywide and we have it now. 2 Since he's been into the program, his 3 interest rate now is 3.50 fixed for the remaining 4 term of the loan, and his mortgage payment went 5 from $3200 to $2100 including escrow and made it 6 affordable for him to keep his home. 7 MR. MARKS: Is there anything else you want to 8 say? 9 MR. AVILLA: He has tried to look for other 10 solutions through other banks and through other 11 brokers and he went to visit five other banks and 12 brokers before he came to NACA. 13 And it wasn't through an ad -- and through 14 something that was published in a newspaper, he 15 came in, knew about the organization that provided 16 solutions for the homeowners. Thank you. 17 MS. BRAUNSTEIN: Thank you very much. 18 MR. MARKS: So what I would like to end with is 19 there is these solutions out there both on the 20 purchase side so you can really make -- to 21 transform how lending can get done going forward 22 and on the home save side. 23 So the two players that we're talking 24 about today have provided those real solutions out 0068 1 there in a comprehensive way, now we got to make 2 that the national standard. Thank you very much. 3 MS. BRAUNSTEIN: Okay. Thank you. The panels 4 have questions. Alicia. 5 MS. WILLIAMS: Yes. Can you tell me how long 6 the agreement has been in place with the B of A and 7 also how many people you have helped? 8 MR. MARKS: B of A on the purchase side, that's 9 been in place since 1995, and tens and tens of 10 thousands of homeowners have gone through the 11 program, and our performance is the best in the 12 country both prime and subprime. 13 So we have shown that when you provide a 14 prime loan to what the industry considers a 15 subprime borrower, they become a prime borrower and 16 perform better than any other program out there. 17 MS. WILLIAMS: So do you have like numbers for 18 2006 and 7 at this point that you can share? 19 MR. MARKS: I don't have it on the top of my 20 head, but one of things that was clear is that we 21 have lost a lot of business, a lot of loans over 22 the last four years because a lot of lenders out 23 there were saying they were going to qualify people 24 for $100,000 more than what we knew they could 0069 1 afford. 2 They would have an initial interest rate 3 which was even lower than a 30 year fixed, one 4 percent below market, and the fact of the matter 5 is, you know, people went to those major 6 institutions, we did not compromise our standards, 7 they're out of business, we're growing. 8 We have 38 offices around the country, 9 we'll be doubling in size this year, and we've 10 become the national standard on both the purchase 11 side and on the home save side. 12 MS. BRAUNSTEIN: Any questions? Okay. Thank 13 you very much to this panel. Next panel is 14 Heddy Ratner, Debbie Dixon, and Raul Raymundo. 15 All right. Just once again to state that 16 our time keepers are here, the green light, yellow 17 light means two minutes, and then red light stop, 18 and also just to remind you again, please state 19 your name and your organization at the beginning of 20 your statement. And we'll start with Ms. Ratner. 21 MS. RATNER: I'm Heddy Ratner, I'm co-president 22 of the Women's Business Development Center, and I 23 thank you for the opportunity to support and 24 endorse Bank of America's acquisition of 0070 1 Countrywide and on Bank of America's commitment to 2 economic opportunity issues to assist minority and 3 women, small business community of the Chicago 4 metropolitan area, as well on Bank of America's 5 support of community development and its leadership 6 on economic development and their commitment to the 7 letter and the spirit of community reinvestment. 8 My organization, Women's Business 9 Development Center, and in collaboration with other 10 minority business organizations represent thousands 11 of women and minority business owners in the 12 Chicagoland area. 13 Our organization is involved in Bank of 14 America's continuing investment into low and 15 moderate income families, businesses, and 16 neighborhoods, and specifically in its efforts to 17 provide access to credit in those communities. 18 The Women's Business Development Center 19 has had positive firsthand experience with Bank of 20 America and its previous incarnations since the 21 inception of our organization founded in 1985. 22 The WBDC provides counseling, 23 entrepreneurial training, financial assistance, 24 business and strategic planning, marketing, 0071 1 procurement assistance, and assistance with loans 2 to startup, emerging, and maturing businesses. 3 Our organization is now the oldest and 4 largest and the most comprehensive women's business 5 assistance center in the United States. Bank of 6 America has been our partner since 1988 in economic 7 and community development providing support for our 8 organization and its programs, loans to our 9 clients, participation as a lender in our women's 10 business bank loan program, and participation in 11 our annual entrepreneurial women's conference since 12 1991. 13 Several years ago the Women's Business 14 Development Center and Bank of America began a 15 wonderful partnership to provide business 16 development, financial assistance to low and 17 moderate income Hispanic communities. 18 WBDC with the support of Bank of America 19 is making our successful child care and business 20 assistance programs available in English and 21 Spanish. 22 These innovative new business programs 23 bring information and services, counseling and 24 entrepreneurial training, credit advice and 0072 1 counseling, financial assistance as well as 2 self-employment opportunities through economically 3 disadvantaged communities. In 2001 I was honored 4 to be the recipient of the Bank of America 5 community leadership award. 6 In 2006 and 2007 Bank of America asked me 7 to help select honorees in neighborhood excellence. 8 Bank of America continues to be in leadership 9 development with high school students with 10 scholarships for college for deserving students and 11 to nonprofit leaders who have gone above and beyond 12 to public service. 13 Also in 2007 Bank of America was the host 14 and sponsor of a Women of Color Forum in 15 conjunction with the Women's Business Development 16 Center and Center for Women's Business Research. 17 Our recommendations are we look to the 18 merger of these two major institutions to increase 19 their commitment to community and economic 20 development and to diversity and leadership in 21 employment policies and in the procurement and 22 purchasing practices of the bank. 23 Small business lending and low and 24 moderate income communities and loans to minority 0073 1 and women owned businesses would be enhanced with 2 the collection of gender and race based lender data 3 that has been available for housing through HMVA 4 and has not been available for small business. 5 We propose that Bank of America would 6 voluntarily collect gender and race based 7 information to help develop the most successful 8 policies and programs to enhance the growth of 9 small business lending as well as mortgages in our 10 communities. 11 We look to Bank of America to be the 12 precedence center and lead national efforts in 13 changing Regulation B. 14 This is a timely window of opportunity. 15 Although our organization and hundreds of community 16 economic development organizations agree that the 17 requirements of gender and race based commercial 18 lending date is necessary for policy and program 19 development, we would like to see the participation 20 of major banks in this effort as well. 21 We at the Women's Business Development 22 Center support the merger of Bank of America with 23 Countrywide. Thank you for the opportunity to 24 present today. 0074 1 MS. BRAUNSTEIN: Thank you. Ms. Dixon. 2 MS. DIXON: Yes. My name is Debbie Dixon, and 3 I'm the associate director of Neighborhood Housing 4 Services of Chicago. 5 First I would like to also say thank you 6 for the opportunity to share these comments with 7 this panel and members of this hearing. 8 Neighborhood Housing Services of Chicago 9 is a nonprofit housing organization with more than 10 30 years experience in creating and preserving home 11 ownership in the City of Chicago. 12 Since 1975 NHS has served 164,000 clients, 13 invested 388 million in Chicago neighborhoods, and 14 created 3,000 new homeowners and counting. 15 Bank of America is a 20 year partner of 16 NHS on community reinvestment initiatives in 17 Chicago. 18 One of the ways Bank of America currently 19 partners with NHS is by investing in NHS's hundred 20 million dollar loan pool. This source of funds 21 enables NHS to make home purchase improvement and 22 refinance loans available to low and moderate 23 borrowers at affordable fixed rates. 24 By making credit available this way, Bank 0075 1 of America creates significant investment in 2 Chicago's low and moderate income neighborhoods. 3 Bank of America's staff also provides personal 4 leadership to NHS in our efforts to create and 5 maintain sustainable home ownership. 6 For example, B of A president, David 7 Rudis, serves as co-chair of the NHS trustee 8 committee, and then with that, senior vice 9 president is an active long-time member of the NHS 10 Board of Directors and currently serves as 11 secretary. 12 NHS appreciates the time and expertise 13 these industry leaders provide to our work. An 14 assessment of Bank of America's acquisition of 15 Countrywide must take into consideration Bank of 16 America's sizeable capacity and enthusiastic 17 willingness to respond to the foreclosure issue 18 through significant loss mitigation efforts. 19 Bank of America has demonstrated that its 20 loss mitigation staff can move cases forward in a 21 timely manner and can offer meaningful option to 22 borrowers. 23 Furthermore, NHS believes that Bank of 24 America would integrate Countrywide's business into 0076 1 a corporate culture that favors responsiveness to 2 trouble homeowners. 3 And, finally, Bank of America has a track 4 record for testing innovative solutions to the 5 foreclosure problem. 6 Bank of America's long standing commitment 7 to community development issues and investment in 8 the foreclosure work of nonprofits such as NHS 9 makes B of A a strong candidate to acquire 10 Countrywide. 11 NHS believes Bank of America will provide 12 Countrywide with the stability, financial 13 resources, and access to a network of institutions 14 committed to community reinvestment. 15 These hearings place important attention 16 on the needs of our communities and specifically 17 the resources they need to be successful. Thank 18 you for this opportunity to testify. 19 MS. BRAUNSTEIN: Thank you very much. 20 Ms. Reyes. 21 MS. REYES: Good morning. My name is Guacolda 22 Reyes. I'm the deputy director of The Resurrection 23 Project. 24 The Resurrection Project is a 0077 1 non-for-profit, 17 years all non-for-profit working 2 on the communities of Pilsen, Little Village, and 3 Back of the Yards in Chicago producing affordable 4 rental housing and also promoting home ownership. 5 I appreciate this opportunity to provide 6 comments to the Board of Governors of the Federal 7 Reserve regarding Bank of America's proposal to 8 acquire Countrywide Financial Corporation. 9 As the deputy director of The Resurrection 10 Project, we would like to express our support to 11 this recent announcement, and it is our belief that 12 it would provide much needed stability to our 13 troubled housing market and to many communities 14 feeling the devastating impact of escalating 15 foreclosure rates. 16 Since 1990 The Resurrection Project has 17 been working to create healthy communities by 18 building and preserving affordable housing. Our 19 work in Chicago's growing Latino population has 20 produced hundreds of homeowners and leveraged over 21 151 million in community reinvestment. 22 And now today with foreclosure rates at an 23 all time high and projected to continue to 24 increase, the work that we have done over the years 0078 1 to build wealth and create asset for our families 2 is being threatened. 3 Today, as you all know, the demand for 4 foreclosure counseling has increased dramatically 5 and more and more homeowners find themselves in 6 danger of losing their homes. 7 Left alone with no intervention from Bank 8 of America, Countrywide is very likely to go 9 bankrupt resulting in a scenario that would further 10 undermine the mortgage industry and the confidence 11 of families in buying homes that we still seeing 12 coming through our doors. 13 In supporting Bank of America's 14 acquisition of Countrywide, we would like to see 15 Bank of America put forward a plan for any 16 Countrywide mortgage holders at risk of 17 foreclosure. This means to create real sustainable 18 solutions for families that allow them to stay in 19 their homes for long term. 20 I'm working primarily in partnership with 21 HUD certified counseling agencies such as ours and 22 many others probably in this room. 23 Furthermore as a result of its acquisition 24 of Countrywide, Bank of America will become the 0079 1 nation's mortgage lender leader and hence it should 2 be proactive in creating again sustainable credit 3 worthy and affordable mortgages for working 4 families. 5 For many communities like ours 6 experiencing record high rates of foreclosures this 7 is critical to be addressed. Thank you again for 8 this opportunity. 9 MS. BRAUNSTEIN: Thank you very much. 10 Questions from the panel? Okay. Then thank you 11 very much. 12 At this point we're going to take a 13 fifteen minute break and we will reconvene at 14 twenty after. 15 (Short break.) 16 MS. BRAUNSTEIN: We're reconvening, please. 17 Okay. We're going to start with our next panel. 18 And do we have everybody here? Okay. 19 We have our time keepers there, please 20 keep an eye out for the time keeper, and please 21 state your name and your organization at the 22 beginning of your statement, and we'll start with 23 Ms. Donoghue. 24 MS. DONOGHUE: Thank you for having me on the 0080 1 panel today. I am Mary Donoghue, housing counselor 2 at the North Side Community Federal Credit Union. 3 Our credit union serves the low and 4 moderate income population in northeast Chicago 5 with traditional banking services and products 6 specifically designed for this population such as 7 our payday alternative loans, our New American 8 loans and our housing counseling program. 9 We began our housing counseling program a 10 year and a half ago. What began as a program aimed 11 at helping low and moderate income renters become 12 homeowners has quickly turned into a largely 13 foreclosure intervention counseling program. 14 As a counselor I meet with clients one on 15 one, assess their hardship and ability to repay a 16 mortgage and then assist homeowners by negotiating 17 a loan modification or forbearance -- or repayment 18 plan with their servicer. 19 Of my clients facing foreclosure, 20 45 percent of them have loans that adjusted within 21 the first three years. Many of these clients 22 simply need a fixed loan at a competitive rate to 23 be able to stay in their homes. 24 As the foreclosure crisis worsens, housing 0081 1 counseling agencies see banks responding with more 2 willingness to provide loan modifications. This is 3 a good sign. 4 I'm here today to ask that if Bank of 5 America acquires Countrywide Financial, it will 6 agree to increase the number of staff in its loss 7 mitigation department, retrain current Countrywide 8 foreclosure counseling staff and formally commit to 9 work with counseling agencies to find solutions for 10 homeowners facing foreclosure. 11 Countrywide is notorious among housing 12 counselors as the worse servicer to work with in 13 the industry. 14 I would like to tell you a story about one 15 particular case. My client, we'll call her Susan, 16 is typical of the North Side Credit Union member. 17 She lives on the south side of Chicago, and she 18 commutes to the north side for work. 19 One day last November she called the 20 credit union to get a loan. It turn out she wanted 21 a loan in order to pay the upfront costs associated 22 with the prepayment plan that Countrywide had 23 recently sent her. 24 Our loan officer referred her to the 0082 1 housing counseling program instead. Susan 2 purchased her home fourteen years ago with her 3 husband. With both incomes they could afford the 4 mortgage. 5 When they got a divorce, Susan could no 6 longer afford the payments on her own. She fell 7 behind, and she did what she thought was the only 8 option for saving her home, she filed for 9 Chapter 13 bankruptcy. 10 During the bankruptcy she moved into a 11 cheaper rental unit and found a tenant to live in 12 her home to help pay the mortgage. When the 13 bankruptcy was discharged she was dealt another 14 blow, her tenant stopped paying the rent, and 15 although Susan tried to work things out, she ended 16 up evicting the tenant. 17 She lost over $8,000 in the process. At 18 this point Susan moved back in and tried to set up 19 a repayment plan with Countrywide to get back on 20 track. 21 When I met her she was already eight 22 months behind on her mortgage. Right away we began 23 calling Countrywide. It took more than ten calls 24 and numerous e-mails over three days to finally get 0083 1 in touch with the helpful customer service 2 representative. I told this representative that 3 every time I called the workout negotiator's 4 extension I was transferred to a customer service 5 representative rather than the negotiator's 6 voicemail. 7 This representative informed me that 8 Countrywide had gotten rid of voicemail for workout 9 negotiators. I mentioned to her that I never 10 received replies to my e-mails. The representative 11 told me that although the workout negotiators can 12 read the e-mails I send them, they cannot respond 13 to them. 14 Therefore as an advocate working on behalf 15 of my client I have an incredibly difficult time 16 reaching the very negotiator with whom I need to 17 speak. In Susan's case she could have avoided a 18 repayment plan if we had been able to reach the 19 negotiator quickly. 20 It took one month, however, to reach the 21 actual workout negotiator working on her case and 22 another month before Countrywide was able to 23 produce a new payment plan. As these months 24 passed, however, a payment plan ceased to be an 0084 1 option. 2 Susan's budget could handle repaying eight 3 missed payments over 36 months but not ten missed 4 payments. We moved to the loan modification 5 department, and once again encountered a negotiator 6 who did not answer the phone, have voicemail, or 7 reply to e-mails. 8 Again we communicated in a convoluted 9 manner where we both left messages with a customer 10 service representative. This surprisingly did 11 result in a loan modification, yet under no 12 circumstances should this process take three to 13 four months to complete. 14 Both my client and Countrywide would be 15 better served if a loss mitigation solution could 16 have been negotiated in a more efficient manner, 17 therefore, I have two recommendations for Bank of 18 America should it acquire Countrywide Financial. 19 No. 1, Bank of America should hire and 20 train an adequate staff to provide loss mitigation 21 solutions for delinquent borrowers. 22 Bank of America should retrain Countrywide 23 loss mitigation staff to work by a much higher 24 standard. 0085 1 In addition Bank of America should hire 2 and train new staff to meet the increasing demand 3 for loss mitigation solutions. This includes 4 efficiently moving customers through the various 5 workout options to find the best solution for each 6 case. 7 In particular, if clients have adjustable 8 rate mortgages, they need to be fast tracked to a 9 loan modification and skip the possibility of a 10 repayment plan. 11 No. 2, Bank of America should provide 12 training for housing counselors covering its loss 13 mitigation procedures. 14 This training should allow HUD housing 15 counselors to personally meet with workout 16 negotiators in loss mitigation department. 17 It is vital that counselors establish 18 these contacts so that together we can quickly find 19 solutions for delinquent borrowers. Thank you. 20 MS. BRAUNSTEIN: Thank you very much. 21 Ms. Rand. 22 MS. RAND: Good morning. I'm Dory Rand, 23 supervising attorney for community investment at 24 the Sargent Shriver National Center on Poverty Law. 0086 1 Shriver Center is a national law and 2 policy center that takes action to end poverty 3 through policy development, communications, 4 advocacy, and litigation. 5 As part of our national agenda, we 6 champion civil rights and racial justice, 7 preservation of affordable housing, and building 8 and protecting assets for financial stability and 9 growth. 10 We neither support nor oppose the proposed 11 acquisition but we do have serious concerns about 12 the potential negative impact of the proposed 13 acquisition on the growing racial wealth gap 14 dwindling affordable housing stock and precarious 15 state of consumer protection. 16 My comments focus on Bank of America's CRA 17 performance and the effect of the acquisition on 18 resources and Countrywide's predatory lending 19 practices and Bank of America's response. 20 I want to acknowledge that I have 21 benefited in the past from receipt of a Bank of 22 America grant. I'm aware that B of A has made 23 substantial grants to many nonprofits in Chicago 24 and throughout the country, and I hope that such 0087 1 grants will continue and increase in the future. 2 The most recent CRA exam for B of A was 3 based on the time period ending in December of 4 2001. How can the Federal regulators provide 5 meaningful oversight of one of the largest banks in 6 the country with such outdated information? 7 The CRA exam does not include, for 8 example, the fact that B of A is banking the 9 largest payday lender in the country, Advance 10 America, thereby facilitating the trapping of 11 millions of consumers and endless cycles of death. 12 The Shriver Center recommends more 13 frequent CRA exams and more detailed data 14 collection including loan modification data, 15 information on the affordability of its retail 16 products and services, and information on the 17 impact of its support of payday lending on 18 borrowers. 19 The Shriver Center supports the 20 recommendations of Woodstock and CRA coalition 21 calling for ongoing meetings between B of A and 22 community groups to monitor and discuss progress on 23 community reinvestment, mortgage lending, and 24 retail services. 0088 1 B of A's recent acquisitions of Fleet 2 Boston and LaSalle Bank resulted in elimination of 3 thousands of jobs. According to the Boston Globe, 4 B of A eliminated over 16,000 jobs after it 5 acquired Fleet outsourcing many of them overseas. 6 According to American Banker, LaSalle 7 acquisition will result in elimination of 4,000 8 jobs including 2500 in Illinois. 9 The Shriver Center is concerned that if 10 B of A follows through with elimination of 4,000 11 LaSalle jobs and more at Countrywide it will not 12 have sufficient resources to address the problems 13 caused by Countrywide's predatory lending and other 14 community concerns. 15 We support North Side and Woodstock and 16 others calls for maintaining adequate staffing and 17 training including multilingual and culturally 18 competent staff. 19 Countrywide has a record across the 20 country for making high risk, high cost loans and 21 for creating significant disparities by race. 22 According to the FFI June 1, 2007 report, 23 for Countrywide home loans, the affiliate in 24 Chicago, African Americans were 1.81 times more 0089 1 likely than were whites in Chicago to receive high 2 cost loans. 3 The Shriver Center is concerned that the 4 Federal regulators have paid insufficient attention 5 to these racial disparities which reflect 6 violations of our neighbor's civil rights. 7 The unfair pricing of loans in our 8 communities of color exacerbate the already 9 significant racial wealth gap, decreases the supply 10 of affordable housing, and threatens to prolong 11 cycles of intergenerational poverty. 12 For example, in yesterday's Crain's 13 Chicago Business section on the foreclosure 14 fallout, Juan Rivera of Lucha said for Latino and 15 African American families, the equity would have 16 been used to send their kids to college or to start 17 businesses in the community, now that equity is 18 completely lost. 19 Bank of America must take aggressive steps 20 to competently handle the fallout from Countrywide 21 and B of A's high cost loans including extensive 22 community outreach, loan modifications to 23 affordable 30 year fixed rate loans, adequate 24 multilingual staffing for loan modifications and 0090 1 significant funding and training of nonprofit and 2 bank staff to assist with homeowner counseling. 3 Bank of America must be held accountable 4 for the lending practices of Countrywide that are 5 under investigation by the attorney general of 6 Illinois and other states. 7 In addition, we support the Chicago Rehab 8 Network's recommendations on steps needed to 9 preserve affordable rental housing. 10 Thank you for the opportunity to make 11 these comments. 12 MS. BRAUNSTEIN: Thank you very much, 13 Ms. Rand. Mr. Feltner. 14 MR. FELTNER: Good morning. My name is Tom 15 Feltner, I'm the policy and communications director 16 of the Chicago based Woodstock Institute, a 17 research and policy development organization and a 18 convener of the Chicago CRA coalition, an 19 association of community organizations working to 20 increase community reinvestment activity in the 21 Chicago metropolitan region. 22 This acquisition raises several concerns 23 which Woodstock feels must be adequately addressed 24 before the merger is approved by the Federal 0091 1 Reserve Board which I respectfully request that the 2 Federal Reserve Board require Bank of America to 3 have a public action plan in place and rigorously 4 examine the ability of that plan to resolve the 5 following issues before approving the acquisition. 6 No. 1, Bank of America must have a public 7 action plan in place to aggressively modify problem 8 Countrywide loans into 30 year fixed rate loans; 9 Discussions with housing counselors in the 10 Chicago region have indicated that for many 11 Countrywide borrowers, a modification to a fixed 12 rate 30 year loan would represent the best chance 13 to avoid default and foreclosure. 14 In addition reports showed as many as one 15 in three Countrywide borrowers were improperly 16 placed into subprime loans despite credit scores or 17 other factors that would have qualified them for 18 lower cost prime mortgage loans. 19 An aggressive loan modification strategy 20 targeted to borrowers who currently or potentially 21 may have problems affording their mortgages would 22 best serve both the interest of the borrowers and 23 the bank. 24 No. 2, Bank of America must commit to 0092 1 ongoing meetings between senior bank staff and 2 community groups to monitor and discuss progress 3 and provide data on loan modifications, community 4 reinvestment, mortgage lending, and retail 5 services. 6 No. 3, Bank of America must maintain 7 existing staffing levels dedicated to identifying 8 problem borrowers and working with them to stay in 9 their homes. 10 In the past Bank of America has taken 11 steps to cut costs immediately after a merger has 12 been approved including the dramatic reduction of 13 staff at the acquired institution. 14 If Bank of America is expected to absorb a 15 significant amount of problem mortgages after the 16 acquisition of Countrywide, multilingual staff must 17 be in place to implement a meaningful foreclosure 18 prevention strategy. 19 Evidence from one local housing counselor 20 in the Chicago region has shown that while 21 Countrywide mortgages make up about 7 percent of 22 the regional market, Countrywide counseling cases 23 make up about 20 to 25 percent of their overall 24 case load. A dramatic reduction in staff is 0093 1 certain to exacerbate this program. 2 Bank of America should be accountable for 3 Countrywide's lending practices particularly those 4 currently under investigation. Countrywide's 5 lending practices have come under the intense 6 scrutiny of the Illinois Attorney General for 7 alleged racial steering and other discriminatory 8 practices. 9 Countrywide is also under investigation by 10 the U.S. Trustee for improperly handling mortgage 11 payments, charging unwarranted fees and improperly 12 calculating escrow. 13 Recognizing that Countrywide has a 14 considerable number of pending investigations, Bank 15 of America must be accountable for Countrywide's 16 violations and proactively work with the incoming 17 members of Countrywide's management to eliminate 18 the causes of these violations. 19 Woodstock Institute and the CRA coalition 20 look forward to learning more about Bank of 21 America's long-term plan to help Countrywide 22 borrowers in distress and address these four 23 concerns. 24 MS. BRAUNSTEIN: Thank you very much. 0094 1 Mr. Jackson. 2 MR. JACKSON: Thank you, and welcome to 3 Chicago. My name is Kevin Jackson, I'm with the 4 Chicago Rehab Network. 5 The network is a coalition of over 30, 40 6 organizations for 30 years, all nonprofits 7 committed to affordable housing either as advocacy 8 organizations or as the community development 9 corporations in this city, and together they have 10 been responsible for over 10,000 units of rental 11 housing production. 12 As Chicago's leading coalition of 13 nonprofit community development corporations, we 14 are interested in sharing the best opportunity for 15 the people and communities throughout metro Chicago 16 who require affordable housing. 17 Bank of America's leadership in lending 18 and investment will be measured in large part by 19 their actions related to the foreclosure crisis and 20 the directly related need for affordable rental 21 housing. 22 Let me provide a quick snapshot. We just 23 released a fact book update for what happened 24 between 2000 and 2005 as well as between 2005, 0095 1 2006. What you've seen is that 2000 incomes across 2 Chicago as -- across the country was at the highest 3 ever. In five years, the decrease was ten percent 4 in income to whereas the housing cost in Chicago 5 increased by over 65 percent for detach for sale. 6 At that same five-year period we lost 7 71,000 units of rental housing. In the year 2008 8 January, we lost a thousand homeowners to 9 foreclosure in the City of Chicago, and in February 10 it was approaching 1700 before the month was done. 11 So what we have is a collision happening 12 in terms of people being moved out of one housing 13 type into another at the very time when losing that 14 housing. 15 I mentioned the 71,000 number, it was from 16 2000 to 2005. In 2005 to 2006, the census status 17 shows us another 10,000 came off line of rental 18 housing units. 19 2000 to 2005, to put it in perspective, 20 that's over 12 percent of the rental stock for this 21 city, 600 percent increase in the City of Chicago 22 alone and people paying over $2,000 in mortgages. 23 So I'll continue with my testifying, I'm 24 going to not try to repeat everything because we're 0096 1 in agreement with what you've heard here with my 2 fellow panelists. 3 Bank of America's pending merger with 4 Countrywide could either benefit hundreds of 5 thousands or further decimate their financial 6 future. 7 In acquiring Countrywide, Bank of America 8 will become responsible for more than $9 million 9 new customers. Many of these customers are faced 10 with the threat of foreclosure. 11 We are concerned about Bank of America's 12 plan to purchase the troubled Countrywide because 13 Countrywide's unbridled business practices and 14 lowered mortgage lending standards paved the way 15 for this crisis. 16 Bank of America not only stands to acquire 17 the largest mortgage lender and servicer in this 18 nation but numerous lawsuits and default mortgages 19 as well. 20 Given the leadership of Bank of America, 21 we are concerned that Countrywide's bad lending 22 practices are ruining the dreams of thousands, Bank 23 of America has the opportunity to rebuild them. 24 In particular, as the people have 0097 1 mentioned, the Rehab Network's biggest concern is 2 going to be on rental housing stock. We will 3 detail actions that can remedy households in 4 foreclosure. 5 But many households will need to enter the 6 rental market, and for that reason we ask that Bank 7 of America create a product line to meet the needs 8 of Chicago's rental portfolio which has been 9 mid-sized loans. 10 On the Federally assisted portfolio, we 11 need Bank of America's leadership in providing 12 financing to multi-layered financing deals where 13 housing assistant payment contracts are involved. 14 Any policies which exclude these projects 15 from access to loan products are policies which 16 work against the national, local tide of efforts to 17 preserve existing affordable rental stock. 18 In fact, I would like to underscore the 19 need for innovative loan products for rental with 20 particular attention and favorable rates for rental 21 preservation. 22 In summary, we recommend that Bank of 23 America create a product line to meet the needs of 24 Chicago's rental portfolio which has been mid-sized 0098 1 loans;. 2 Initiate a system to transfer bank owned 3 properties in Illinois to municipalities and/or 4 non-profit developers who can rehab, recycle homes 5 into habitable affordable uses; 6 Initiate an immediate foreclosure 7 moratorium on all mortgage loans in Bank of America 8 and Countywide's portfolios including those that 9 are currently being serviced; 10 Modify loans for borrowers in danger of 11 losing their homes to a fixed interest rate of no 12 more than six percent for 30 years; 13 Meet semiannually with the Chicago CRA 14 coalition and senior Back of America community 15 reinvestment mortgage lending and retail staff to 16 evaluate investment impacts and explore product 17 adjustments and maintain or increase the level of 18 philanthropic giving to the community involvement 19 field. 20 Bank of America has the opportunity to 21 rebuild the broken dreams of Countrywide borrowers, 22 your leadership on this important issue is needed 23 now more than ever. 24 Thank you for your attention and support 0099 1 with this important issue. 2 MS. BRAUNSTEIN: Thank you very much. Any 3 questions for the panel? 4 MS. WILLIAMS: Dory, you talked a little bit 5 about more loan collection data, so could you tell 6 me what you were thinking in that regard? 7 MS. RAND: I believe I mentioned more data on 8 loan modification so that we can see how Bank of 9 America is handling these refinancing into 10 hopefully 30 year fixed mortgages of the predatory 11 Countrywide loans. 12 MS. WILLIAMS: Okay. And so what specifically 13 would you like them to report out in that regard? 14 MS. RAND: There's a number of things they 15 could include in terms of the number of loans 16 modified, the terms of the loans, how quickly they 17 were modified after receiving a request for a 18 modification, racial, gender breakdowns in terms of 19 how the loans were modified to see if they're being 20 done on a fair basis. Other panelists have other 21 suggestions. 22 MR. FELTNER: I think it's also important to 23 recognize there are lots of different types of 24 modifications. 0100 1 Obviously we're more concerned with 2 modifications that reduce the principal, that 3 reduce the interest rates rather than modifications 4 that would recapitalize interest or simply extend 5 the repayment plan. 6 MS. WILLIAMS: Thank you. 7 MS. BRAUNSTEIN: Thank you very much. Will the 8 next panel come forward, please? That would be 9 Michael Shea, Peter Gagliardi, Lee Beaulac, and 10 Judy Kennedy. 11 Just a reminder to the panel, the time 12 keeper is right there, and you'll see the little 13 box with the lights on it, and also please start 14 your statement, please, with your name and your 15 organization. And we'll start with Michael Shea. 16 MR. SHEA: Good afternoon. Thanks for the 17 opportunity to be here. My name is Michael Shea, 18 I'm executive director of ACORN Housing. 19 I'm speaking on behalf of the members of 20 the community group ACORN as well as ACORN Housing 21 Corporation. 22 ACORN Housing has had a partnership with 23 Bank of America for sixteen years. During that 24 time our partnership has produced over 100,000 0101 1 first time home buyers. It's resulted in very 2 innovative underwriting for first time home buyers. 3 We're here to support the merger of Bank 4 of America of Countrywide because we've seen over 5 the last sixteen years Bank of America's 6 willingness to provide a leadership role in making 7 affordable mortgage credit available to low and 8 moderate income communities and people of color. 9 It's a long history we have with B of A 10 that we're proud of. Bank in 1991, 1992 after the 11 last great credit crunch we faced after the savings 12 and loans went bust, Bank of America stepped 13 forward and made billions of dollars in commitments 14 to low and moderate income lending. To get out 15 they adopted many of the available underwriting 16 features even though it meant that they have the 17 portfolio of those loans which they did for 18 decades. 19 In the mid 1900s -- I'm sorry, the mid 20 1990s when the Republicans in Congress were 21 attempting to eliminate the Community Reinvestment 22 Act, Bank of America was the only major lender that 23 came to Congress to speak at congressional 24 hearings, sat at a panel with community members in 0102 1 support of strengthening the Community Reinvestment 2 Act. 3 Back in the early part of this decade when 4 the subprime lending crisis was starting to 5 explode, Bank of America sat down with ACORN 6 Housing, other community groups, listened to us as 7 we told them about the abuses that were taking 8 place through their subprime mortgage lender, 9 Nations Credit. 10 They went back, they did some analysis, 11 and as a result Bank of America exited completely 12 the subprime lending market, left it to the others 13 that saw the quick money, and as a result Bank of 14 America did much better in recent years than those 15 other lenders. 16 And then recently executives from Bank of 17 America have come forward and have suggested that 18 the only way we're going to be getting out of this 19 crisis that we're currently in is if the government 20 steps in, buys large packages of mortgages so that 21 they can be restructured in a way that would allow 22 them to be affordable to the homeowners that are 23 theirs so the homeowners can be saved. 24 Bank of America has also recenly stepped 0103 1 forward and provided millions of dollars of funding 2 to housing counseling agencies who are attempting 3 to work with people to save their homes even though 4 Bank of America did not make those loans that were 5 abusive and are leading the foreclosures. 6 I wish I could say that the kind of 7 leadership that Bank of America has provided over 8 the last few years was duplicated -- over the last 9 sixteen years is duplicated by the Federal Reserve. 10 But the fact is the Federal Reserve more 11 than anybody has been asleep at the switch. We're 12 in this crisis currently because the Federal 13 Reserve failed to regulate, failed to listen, and 14 with the exception of the great late Ed Gramlich 15 didn't do anything to try to curb predatory 16 lending, that's why we're in the mess we are 17 currently. 18 It's our great desire that the Federal 19 Reserve take steps to find a moral compass as we 20 move forward to force loan servicers to do long 21 term loan modifications to save people's homes. 22 Thank you. 23 MS. BRAUNSTEIN: Thank you. Mr. Gagliardi. 24 MR. GAGLIARDI: Good morning. My name is Peter 0104 1 Gagliardi, and I've served as the executive 2 director of HAP, Inc., a regional nonprofit housing 3 agency based in Springfield, Massachusetts for the 4 past 17 years. 5 Prior to that I served for four years on 6 the staff of the Massachusetts Executive Office of 7 Communities for Development, and that service 8 followed 13 years and a number of positions at 9 Rural Housing Improvement, Inc., in Winchendon, 10 Massachusetts. 11 Currently I'm serving on the Board of 12 Directors of the Housing Partnership Network, the 13 Massachusetts Housing Investment Corporation, the 14 Massachusetts Nonprofit Housing Association, and 15 National Rural Housing Coalition. 16 And recently I was honored to be appointed 17 to the Massachusetts Home Mortgage Finance Agency 18 Advisory Committe by Governor Deval Patrick. 19 We're a regional nonprofit housing 20 partnership serving 43 cities and towns in Hampton 21 and Hampshire counties in Massachusetts, a region 22 encompassing all of the Springfield, Massachusetts 23 metropolitan area. 24 We've been in business for some 35 years 0105 1 and have a staff of about 100 people, and we 2 operate a wide variety of housing programs 3 including those that educate first time home 4 buyers. 5 We recently received a grant from the 6 Massachusetts Division of Banks to create and 7 operate the Western Massachusetts Foreclosure 8 Prevention Center, a collaboration of 15 nonprofit 9 and municipal entities. 10 The City of Springfield alone had more 11 than 1,000 foreclosure options in 2007. If you're 12 from Detroit that may not sound like a lot, but 13 Springfield is not a huge city, and that's a 14 disaster. This is nearly four times the level of 15 2005, and the number appears to be climbing much 16 higher in 2008. 17 And we're still in the process of 18 repairing the damage done by a wave of foreclosures 19 in the 1990s. We're inundated now with yet another 20 wave. And on this morning's walk, the young lady 21 in the green hat from Action Now told me just how 22 serious the problem is here in Chicago, and I took 23 note of that. 24 One of our major lines of business is home 0106 1 ownership education and counseling. Bank of 2 America has consistently been our leading private 3 sector partner in this initiative. 4 Its predecessor Fleet Bank was 5 instrumental in launching our home ownership effort 6 nearly 15 years ago, and that partnership continues 7 today. This does include Bank of America financial 8 support of our home ownership counseling and 9 education. 10 As a consequence of our partnership with 11 the bank, more than 8700 people from our region 12 have completed our accredited first time home buyer 13 education program. 14 Those who have been education and 15 counseled are less likely to be victims in the type 16 of lending that has led to the current foreclosure 17 crisis, and our anecdotal data from working with 18 people facing foreclosures confirms that. 19 Bank of America has been a leading lender 20 this program statewide and has provided a wide 21 variety of mortgage products that have served the 22 need of our program gradually. 23 We've established over the past 15 years 24 that Bank of America as well as other regulated 0107 1 lenders have successfully served the low and 2 moderate income and minority households of our 3 region providing appropriate products that allow 4 our home buyers to succeed. 5 It's our belief that Bank of America's 6 stewardship of Countrywide will bring the bank's 7 understanding of positive community impact to this 8 major lender further adding to the resources 9 available to low and moderate income communities. 10 We expect that this will enhance our 11 partnership with Bank of America leading to 12 responsible lending that will benefit low and 13 moderate income families and communities in our 14 service area. 15 We support Bank of America's acquisition 16 of Countrywide Financial Corporation. Thank you. 17 MS. BRAUNSTEIN: Thank you. Mr. Beaulac. 18 MR. BEAULAC: Good morning. My name is Lee 19 Beaulac, I'm the senior vice president with 20 community and economic development at Rural 21 Opportunities, ROI. 22 ROI is based in Rochester. We're a 38 23 year old organization, non-for-profit community 24 development corporation providing services to farm 0108 1 workers and to other low and moderate income people 2 across seven different states and Puerto Rico, and 3 we deploy our services and capital through 74 local 4 offices throughout that region. 5 ROI has developed or preserved over 10,000 6 units of affordable housing valued at over half a 7 billion dollars. Our CDFI, The Enterprise Center 8 has helped placed over $60 million in small and 9 micro business financing and 350 small and micro 10 business enterprises. 11 I am a member of the Bank of America's 12 National Community Advisory Council, I also serve 13 on the executive committee of the National Rural 14 Housing Coalition, and I'm the current chair of the 15 Board of Directors of the National Community 16 Reinvestment Coalition in Washington. 17 To begin I want to express my appreciation 18 to the Federal Reserve Bank for having made a 19 decision to hold these hearings. 20 It's clear to us that many changes in the 21 American finance system have been allowed to take 22 place without the benefit of careful and thoughtful 23 analysis and discussion and that the impact of some 24 of these changes on local communities have not been 0109 1 adequately considered. 2 It is critically important to America's 3 communities that the Federal Reserve Bank carry out 4 its mandate, and I think the words are to assess 5 the convenience and needs of the communities to be 6 served by institutions proposing to merge or 7 acquire other financial institutions. 8 Today, however, I'm speaking on behalf of 9 ROI. From our perspective as an organization 10 that's focused a great deal of attention on rural 11 economic development, we generally oppose banking 12 mergers and a consolidation in the lending 13 industry. 14 In our view rural communities are usually 15 better served by local financial institutions which 16 have employees who are more in tuned with those 17 rural communities and better able to meet the 18 credit needs. 19 Also from our perspective, consolidation 20 of the banking industry has reduced competition in 21 the market and has often disrupted the flow of 22 credit and capital to certain local business 23 sectors, particularly natural resource based 24 industries like timber and agriculture and other 0110 1 agriculturally related enterprises. 2 However, to their great credit, Bank of 3 America has realized the degree to which this is a 4 problem for small business lending, and they have 5 begun a rural initiative designed to give credit 6 needs in smaller markets, and to that end they have 7 made substantial donations to, and have made a very 8 large program related investment in my organization 9 so that we can in turn make small business loans 10 and offer small business management training to 11 businesses in rural Upstate New York. 12 Bank of America has also supported the 13 development of regionally based e-commerce programs 14 which have helped hundreds small and micro business 15 ventures move from their very limited local and 16 seasonal retail sales possibility to the global 17 marketplace through Internet commerce. 18 In the case of this particular merger, 19 however, the institution that is being acquired is 20 not a local rural institution. Countrywide was the 21 largest mortgage lender in the U.S. -- is the 22 largest mortgage lender in the U.S., and a major 23 player in a very negative effort to focus subprime 24 lending in communities that have fewer prime 0111 1 options just like urban areas. 2 While majority neighborhoods in major 3 urban areas of our country have received most of 4 the attention and discussion about subprime lending 5 because of the concentrated damage foreclosures are 6 causing in those communities, we are also aware 7 that residents of rural communities also have 8 limited options when looking for housing credit as 9 well as small business credit. 10 We hope that as part of this merger 11 process, the Federal Reserve will encourage, and 12 the Bank of America will agree, not only to refrain 13 from this kind of targeted subprime lending but 14 that they will also agree to target and market 15 heavily high qualify fixed rate prime loans toward 16 the communities that had been targeted for so much 17 harmful lending in the past. 18 Many people who were once eligible for 19 prime loan products but were targeted by companies 20 that aggressively marketed toxic products in our 21 communities are in need of rescue and repair. 22 As one of the United States' largest 23 banks -- largest bank, buying America's largest 24 mortgage lender, Bank of America has unique 0112 1 resources and unique ability to make this happen. 2 Like many of my colleagues, I welcome the 3 opportunity that this acquisition presents to us. 4 Those of us working at the community level are fed 5 up and frankly angry beyond words that as a nation 6 we have allowed the Countrywides of the world to 7 perpetuate the deceptive practices, the bait and 8 switch, and all the other type of bad behaviors 9 that have wrought havoc to our communities. 10 We welcome the notion that the Bank of 11 America will have an opportunity to impose its 12 culture opinion that of Countrywide and help 13 eliminate the toxic practices that has ravished our 14 communities. 15 In conclusion, we urge Bank of America to 16 commit to doing everything possible to make whole 17 the thousands of families that have been hurt by 18 Countrywide. 19 This would include those folks who are now 20 in default and should have their loans modified as 21 well as those who were victimized by any of 22 Countrywide's predatory practices. 23 I would urge the Bank of America to 24 appoint appropriate level staff to work with 0113 1 consumer advocates and attorneys to begin 2 immediately restructure loans for homeowners who 3 are defrauded by Countrywide. 4 And, finally, Bank of America should 5 adhere to a set of principles of all future home 6 mortgage lending that will take into account what 7 consumer groups consider to be good lending 8 practices including but not limited to the 9 exclusion of prepayment penalties, the exclusion of 10 mandatory arbitration, and the exclusion of lending 11 without regard and ability to repay. Thank you. 12 MS. BRAUNSTEIN: Thank you very much. 13 Ms. Kennedy. 14 MS. KENNEDY: My name is Judy Kennedy. I 15 represent the National Association of Affordable 16 Housing Lenders, America's leaders in lending 17 private capital to those in need, some 200 18 organizations committed to increasing the private 19 capital lending and investing in low and moderate 20 income communities, some of whom are testifying 21 today, members of the who's who of private sector 22 lenders and investors in affordable housing and 23 community and economic development. 24 Our very experienced practitioners of 0114 1 community investment have learned the hard way that 2 making private capital available in underserved 3 areas is only part of the job. 4 Building communities is not only about 5 providing capital and bricks and mortar, it also 6 involved mastering regulations about complex 7 initiatives like the New Markets Tax Credit, 8 educating policy makers about the partnerships 9 between banks and local nonprofits to meet 10 communities needs, helping to preserve needed 11 Federal community and economic development programs 12 through advocacy, policy analysis, and just plain 13 persistence. 14 As always, the devil is in the details of 15 Federal regulations and only the most committed 16 community investment practitioners dedicate the 17 resources necessary to master those details and 18 advocate for policies that advance affordable 19 housing and community economic development. 20 Bank of America directly on its own and 21 through now consistently provides the necessary 22 resources. Let me share just a few examples. 23 Bank of America has tackled the most 24 complex redevelopment involving often conflicting 0115 1 regulations, work through Federal, state, and local 2 requirements. Nothing about this work in 3 communities is easy or glamorous, and most of it 4 goes unnoticed. Woody Allen is credited with 5 saying that 80 percent of success is "just showing 6 up." 7 Bank of America consistently shows up 8 whenever policy makers and other practitioners need 9 more knowledge or experience of practical solutions 10 to spur more private capital lending and investing 11 in underserved areas. 12 For example, partnering with NAAHL and 13 other advocacy organizations, Bank of America 14 worked persistently in Congress to helpe create the 15 innovative New Market Tax Credit to preserve the 16 community development's financial institution's 17 fund, then the Community Development Block Grant 18 Program, then the Section 8 files and voucher 19 program, made time for staff briefing, legislative 20 proposals. 21 In a Republican majority Congress, having 22 a major bank play such an important advocacy role 23 is very significant. 24 Even after the laws are signed, the 0116 1 regulations, for example, Internal Revenue Service, 2 are often as big a problem. The Internal Revenue 3 Service had written rules that would have made the 4 New Markets Tax Credit virtually useless. 5 Bank of America once again provided the 6 professionals necessary to help educate the authors 7 of tax rules on how to fix their proposed 8 regulation consistent not only with existing tax 9 policy but also with real live community 10 development. 11 Not long ago -- well, some years ago NAAHL 12 in support of Ed Gramlich's effort and because of 13 advocacy by the late great Gale Cincotta held the 14 first of two practical solutions to predatory 15 lending symposia. 16 We wrote the book, we wrote it twice, we 17 got virtually little or no attention. Without Bank 18 of America's support we could not have promulgated 19 those reports. 20 When HUD proposed eliminating the Hope 6 21 program that revitalized so many communities, Bank 22 of America again showed up to testify and supported 23 proposing the program -- I'm sorry, of preserving 24 the program and worked behind the scenes countless 0117 1 hours in collegial ways with Congressional staff on 2 ways to make it more efficient. 3 Bank of America has also brought to the 4 Federal policy arena its experience from a very 5 unique partnership with Public Housing Authorities 6 across our nation. 7 The bank provides both private capital 8 financing, technical assistance, and just plain 9 moral support on private sector business methods 10 that increase the Public Housing Authority's 11 operational efficiencies. 12 When other insured institutions or policy 13 makers are looking for innovative ways to help 14 bring unbanked individuals into the financial 15 mainstream, Bank of America always respond. 16 The bank's Sesame Street for adults video 17 that helps to break the ice of financial literacy 18 training sessions is much in demand as are its 19 customer documents and languages like Farsi and 20 Bosnian. 21 When California lending institutions 22 couldn't figure out the New Markets Tax Credit and 23 had applied it and never succeeded in getting an 24 allocation, Bank of America was willing to send 0118 1 people out on a Federal holiday, a bank holiday to 2 spend the day helping the banks to see the 3 possibilities for their communities. 4 So throughout the country communities are 5 benefiting from Bank of America leadership, 6 knowledge, experience, and advocacy. We support 7 the proposed acquisition. 8 MS. BRAUNSTEIN: Thank you very much. Any 9 questions for the panel? Thank you. Thanks to the 10 panel. 11 Our next panel can come forward. Just to 12 remind the panelists that our time keeper is right 13 there with the box with the lights on it, and 14 please state your name and organization at the 15 beginning of your statements. And we'll start with 16 Ms. Van Valkenberg. 17 MS. VAN VALKENBERG: Good morning. My name is 18 Katrina Van Valkenberg, and I'm the director of the 19 Illinois program of the Corporation for Supportive 20 Housing. 21 I would like to speak a little bit about 22 Bank of America's partnership with our organization 23 and the work we're doing in Illinois. 24 Our office in Illinois is part of a larger 0119 1 national nonprofit organization that has a mission 2 of helping communities create permanent housing 3 with services to help prevent and end homelessness 4 for communities. 5 We do this through three ways. We do it 6 through project specific assistance where we do 7 predevelopment and acquisition lending to help 8 nonprofit organizations develop permanent 9 supportive housing, and some supportive housing 10 really for people who are homeless and disabled and 11 people who are typically at 30 percent and below 12 AMI, often 15 percent and below AMI. 13 We also do this through capacity building 14 to help nonprofit organizations develop their 15 capacity to develop and operate this type of 16 housing, and also through policy work to try and 17 make it simpler to kind of streamline the funding 18 systems to make this type of housing possible for 19 people. 20 Our office has been open since 1992 and 21 Bank of America has been a funding partner for our 22 office helping make our work possible since 1996. 23 In addition to general operating support 24 making it possible for us to do this work, Bank of 0120 1 America also investments loan funds that we're able 2 to use. 3 We have currently a $500,000 loan pool 4 that we're able to use for predevelopment loans and 5 acquisition loans. And again these loans go to 6 projects that are really serving folks who are 7 homeless and disabled at 30 percent AMI, and to 8 nonprofits we're developing this very kind of 9 mission based permanent supportive housing. 10 We -- since '92 we've invested about 13.7 11 million in these projects overall. The loan pool 12 we have from B of A has been a revolving loan pool, 13 we've been able to put in different projects over 14 time. 15 We've developed just under 2500 units of 16 permanent supportive housing in Illinois, and we 17 have just under 2,000 right now in our pipeline of 18 projects moving forward, and we've done about $5.8 19 million in capacity building in service and 20 employment grants to nonprofit organizations. 21 Bank of America has been really an 22 important partner for us in this work in their 23 investment in our ability to our staff time to be 24 able to do the work and in the ability to give us 0121 1 funds that we're able to lend to nonprofits to make 2 their work possibe. 3 So we're very thankful for their 4 commitment to community development and to 5 nonprofits in Illinois and really to serving folks 6 at this really low income level, people are 7 30 percent below area median income and people who 8 are homeless. Thank you. 9 MS. BRAUNSTEIN: Thank you very much. 10 reverend Schrey. 11 REVEREND SCHREY: Good morning and thank you. 12 I'm Christine Schrey. I'm a member of the Board of 13 Directors of the Northwest Side Housing Center and 14 pastor of Christ Lutheran Church here on the 15 northwest side of Chicago. 16 The Housing Center started five years ago 17 in response to predatory lending and foreclosures 18 ravaging our neighborhoods. 19 Our mission is to preserve the stability 20 of our community and to help people stay in their 21 homes. From housing counseling to senior services 22 and community organizing, the housing center is all 23 about preserving the northwest side today and for 24 generations to come. 0122 1 Our community knows the foreclosure crisis 2 all too well with approximately 1700 foreclosures 3 started in 2007. Many days our phone rings off the 4 hook with people in jeopardy of losing their homes. 5 We respond by negotiating with their lender or 6 servicer for permanently affordable solutions. 7 Our local partnership with Bank of America 8 is strong and encouraging, as a result of their 9 support we are this month able to greatly increase 10 our staff capacity to provide foreclosure 11 prevention counseling to help more families stay in 12 their homes. 13 Our experience with Bank of America in the 14 last twelve months has been a positive one, and we 15 appreciate their commitment to addressing the 16 foreclosure crisis. 17 On the other hand, our experience with 18 Countrywide has been abysmal. It is characterized 19 by little to no communication, unwillingness to 20 develop workout solutions in the best interest of 21 homeowners and the community, an absolute refusal 22 to live up to its public statements regarding 23 foreclosure prevention. 24 Take the story of Ms. J, a single woman 0123 1 living on the northwest side of Chicago who 2 experienced a permanent loss of income, we 3 repeatedly tried to contact Countrywide to develop 4 workout solutions that would buy Ms. J some time to 5 get back on her feet and sell her home. 6 Short sale options were not answered, and 7 in the end nearly 18 months after opening the case 8 Countrywide did accept a short sale, 18 months of 9 pure agony in which Countrywide refused to 10 communicate, refused other offers, and refused to 11 do anything to assist Ms. J. 12 In our experience Countrywide does not 13 return calls. How does a loss mitigation 14 department that is supposed to be responsive to its 15 customers not return calls? 16 Also despite rhetoric to the contrary, 17 Countrywide is deplorable at communicating with 18 housing counselors. 19 Homeowners seek us out to serve as their 20 partner and advocate in navigating the very complex 21 and time consuming web of the mortgage industry. 22 Instead of returning our calls with proposed 23 resolution, Countrywide contacts the homeowner 24 themselves and pressures them to accept new terms 0124 1 or workouts that may, in fact, not be in their best 2 interest and certainly does not allow them the time 3 to consult with their housing counselor. 4 This practice also cuts the housing 5 counselor out of the picture and limits our ability 6 to secure a resolution that is best for the 7 homeowner and best for the community. 8 We are hopeful that Bank of America will 9 serve Countrywide customers better than 10 Countrywide. Considering that Countrywide is the 11 worse in the industry, hopefully the situation can 12 only improve. 13 But what happens to Countrywide customers 14 right now? They languish in a loss mitigation and 15 collections operation that does nothing to assist 16 them in getting into long-term affordability 17 through permanent modifications. 18 Countrywide stands to gain from this 19 merger and that is unacceptable considering the 20 damage they have done in communities across the 21 country. 22 It is well reported that Countrywide CEO 23 Angelo Mozilo will make 112 million off the sale to 24 Bank of America, and add that to his already half 0125 1 of a billion dollar war chest, the only ethical 2 thing to do is to take Mr. Mozilo's profits and use 3 it to assist the very homeowners Countrywide has 4 worked to destroy. 5 We can't wait for the purchase of 6 Countrywide by Bank of America to be complete 7 before Countrywide customers can get meaningful 8 resolutions. 9 Countrywide must serve their customers now 10 and get serious about working to keep people in 11 their homes. Thank you. 12 MS. BRAUNSTEIN: Thank you very much. 13 miss Hibbs. 14 MS. HIBBS: Good morning. My name is Maria 15 Hibbs, and I'm the executive director of the 16 Partnership for New Communities. 17 Although I'm not in a position to offer 18 insight into the financial merits of Bank of 19 America proposed acquisition of Countrywide 20 Financial, I am pleased to be with you today to 21 provide testimony regarding the bank's commitment 22 to the community which if this acquisition is 23 successful offers a real opportunity to repair the 24 damage that Countrywide has inflicted on borrowers 0126 1 and communities. 2 First some background about The 3 Partnership For New Communities. The partnership 4 is a collaborative of Chicago business and civic 5 leaders supporting the city's massive fifteen year 6 effort to transform public housing. 7 Mayor Daley and the Chicago Housing 8 Authority launched the plan for transformation in 9 1999 with a goal of constructing or rehabilitating 10 25,000 units of public housing. 11 More than 7,500 of those homes are being 12 built within new mixed income settings replacing 13 primarily gallery style high-rises which had become 14 emblematic of failed urban housing policy. 15 In fact, the census tracks in which those 16 high-rises stood had some of the highest 17 concentrations of poverty in this country, and this 18 investment over the decades left those 19 neighborhoods with few businesses including decent 20 grocery stores. 21 So in addition to improving housing, the 22 plan is knitting isolated communities of despair 23 back into the fabric of the city, revitalizing 24 entire neighborhoods in the process. 0127 1 Realizing that government alone could not 2 affect change at the scale and complexity 3 envisioned in the plan for transformation, leaders 4 from business, philanthropy, government academia 5 and the faith community created the partnership in 6 2003 as a vehicle for private sector support of the 7 plan, and Bank of America has been with us from the 8 start. 9 Bank of America's top leadership has been 10 a committed partner in our work. When Terry 11 Perucca, the former president of Bank of America 12 Illinois was asked to join the partnership's 13 advisory committee which is our governing board he 14 eagerly agreed and has been a highly involved 15 member ever since. 16 We value his participation as well as the 17 relationships we've belt with many other Bank of 18 America leaders in community development, 19 commercial banking lending and the Bank of America 20 foundation. 21 The foundation has contributed more than 22 $1.5 million in support of the partnership's 23 efforts to strengthen the economic infrastructure 24 of our communities of focus by attracting 0128 1 commercial development. 2 The Bank of America foundation support is 3 also enhancing employment opportunities for public 4 housing residents through a major work force 5 development initiative called Opportunity Chicago. 6 I am pleased to report that over the past 7 two years more than 2,700 of the city's public 8 housing residents, many facing formidable barriers 9 to employment have participated in Opportunity 10 Chicago programs and have found work. 11 These are meaningful civic and 12 philanthropic investments in the plan for 13 transformation. 14 And on the business side Bank of America 15 is providing $128 million in financing for the 16 redevelopment of four public housing sites into 17 mixed income communities under the plan. These are 18 extremely complex multi-layered financial 19 transactions. 20 When completed, those four sites will 21 provide 4,800 homes for low and moderate income 22 Chicagoans. 23 Given the current financial turmoil in the 24 housing market, I would urge Bank of America to 0129 1 exercise its leadership to encourage the 2 construction and preservation of affordable housing 3 and to put an end to lending practices so 4 aggressively pushed by Countrywide that have led to 5 the rising numbers of foreclosures in so many 6 communities. 7 To these ends we look forward to 8 continuing our partnership with Bank of America in 9 revitalizing Chicago's neighborhoods and creating 10 opportunity for the people who call them home. 11 Thank you for listening. 12 MS. BRAUNSTEIN: Thank you very much. 13 Mr. Gamboa. 14 MR. GAMBOA: Yes. Good morning. My name is 15 Hector Gamboa, I'm with the Spanish Coalition for 16 Housing. I'm the program development manager. 17 I have a short brief statement. The 18 current mortgage situation has continued to 19 increase the number of foreclosures in our 20 communities as well as across the city and the 21 nation. 22 The current foreclosure crisis requires a 23 more rapid and proactive response from lender 24 servicers than what we have been experiencing from 0130 1 Countrywide in the past few years, that is the 2 reason the Spanish Coalition for Housing supports 3 the proposed Bank of America acquisition of 4 Countrywide. 5 The Spanish Coalition is one of the 6 leading HUD certified counseling agencies helping 7 Latino families with their housing needs in the 8 greater Chicago area. Bank of America has worked 9 closely with the Spanish Coalition to address the 10 needs of the families that we serve. 11 These times present us with challenge to 12 recommit our resources and efforts to work 13 tirelessly to assist homeowners in or at risk of 14 foreclosure. 15 Helping one homeowner prevent a 16 foreclosure can benefit the entire neighborhood. 17 Although Spanish Coalition for Housing staff works 18 diligently to navigate workouts for homeowners one 19 at a time, we need a more broad based wider 20 reaching solution to prevent foreclosures and keep 21 families in their homes. 22 We need to redouble our efforts to impress 23 upon Bank of America and our legislators to pass 24 initiatives that offer broader government 0131 1 intervention which provide immediate assistance 2 directly to homeowners at risk of losing their 3 home. 4 We are confident and hopeful that this 5 acquisition improve the accountability, and with 6 Bank of America will help to better address the 7 needs of Latinos and other low to moderate income 8 families. 9 The accessibility of Bank of America to 10 those in need of foreclosure prevention services 11 will increase the number of mutually beneficial 12 workouts and effectively address the growing number 13 of at risk mortgages throughout the Chicago area. 14 The Joint Economic Committee of the U.S. 15 Congress estimated that over the next two years the 16 nation will experience a loss of $71 billion in 17 home equity as a result of the foreclosure crisis. 18 In previous years, Spanish Coalition's 19 partnership with Bank of America has increased the 20 number of new homeowners and has contributed to 21 building wealth and stabilizing our local 22 communities. 23 Community lending programs are part of the 24 solution and were never part of the problem that 0132 1 caused the mortgage meltdown. 2 Spanish Coalition looks forward to 3 continue to work with Bank of America to regain 4 some of those losses and implement new efforts to 5 increase home ownership opportunities and avoid 6 foreclosures. Thank you. 7 MS. BRAUNSTEIN: Thank you very much. Any 8 questions? Thank you very much, and we'll call the 9 next panel forward. 10 Welcome, and just as a reminder to the 11 panel that the time keeper is there with the 12 lights, and also to please state your name and 13 organization at the beginning of your statement. 14 And, Ms. van Kerkhove, I understand you're 15 reading Rashmi Rangan's statement? 16 MS. VAN KERKHOVE: Yes, I am. 17 MS. BRAUNSTEIN: Okay. We'll start with you, 18 and I guess why don't you do your own first and 19 then Rashmi -- or it doesn't matter, whichever way 20 you want to do it. 21 MS. VAN KERKHOVE: Where is the time keeper? 22 MS. BRAUNSTEIN: Oh, I'm sorry, the time keeper 23 is right there. 24 There's a box, there will be a green 0133 1 light, and then the yellow light will go on when 2 you have two minutes left, and then the red light 3 when it's time to stop. 4 MS. VAN KERKHOVE: So I have a total of five, 5 correct? 6 MS. BRAUNSTEIN: Right. But since you're doing 7 two, obviously you get five for each. 8 MS. VAN KERKHOVE: Okay. I'll do mine first. 9 Hi, my name is Barb van Kerkhove, and I'm a 10 researcher of policy analyst at the Rochester, New 11 York office of the Empire Justice Center, a civil 12 legal services law firm. 13 As part of my work, I co-convene the 14 Greater Rochester Community Reinvestment Coalition, 15 a coalition of over 30 locally based 16 not-for-profits and individuals. The Bank of 17 America application touches millions of consumers' 18 lives. 19 Millions of people throughout the country 20 and thousands in the Rochester, New York area have 21 some type of relationship with either Bank of 22 America or Countrywide. 23 Bank of America is the seventh largest 24 depository in the Rochester, New York area with 0134 1 almost 537 million on deposit in 24 branches. 2 In 2006 Countrywide was the fifth largest 3 mortgage lender in the Rochester area originating 4 over 1500 loans, and Bank of America was the tenth 5 largest mortgage lender originating over 900 6 mortgage loans. 7 This is sort of in the context of today's 8 foreclosure crisis which today, despite what some 9 conservative pundits say was not caused by the 10 Community Reinvestment Act, this foreclosure crisis 11 is the result of unfair and deceptive practices of 12 mortgage brokers and unregulated mortgage bankers 13 as well as the relaxed underwriting of lenders, and 14 this uncludes Countrywide. 15 Client stories and our written comments 16 show that the Countrywide customers who were either 17 subject to predatory practices or unable to get 18 Countrywide to work with them at all or in a timely 19 manner to avoid foreclosure. So we need to act to 20 preserve the investments that all of us here today 21 made in our communities. 22 Current Federal actions are not addressing 23 the problem. This merger presents the board with a 24 unique opportunity to signal clearly to banks that 0135 1 they must take innovative measures to keep 2 homeowners in their homes and preserve our 3 communities, therefore, if the Federal Reserve 4 attaches certain specific conditions to Bank of 5 America's acquisition of Countrywide Financial, the 6 Greater Rochester Community Reinvestment Coalition 7 will not oppose the acquisition. 8 As a condition of the merger, the Federal 9 Reserve must require Bank of America to first 10 conduct fair lending reviews of Countrywide clients 11 and make them whole where they have been 12 discriminated against because of their race or 13 ethnicity. 14 Second, restructure or modify Countrywide 15 loans with interest rate freezes and principle 16 reductions as needed to keep homeowners in their 17 homes for the long term. 18 Third, vastly improve the response time in 19 handling calls on Countrywide originated and 20 serviced loans. 21 Fourth, work with consumer advocates to 22 restructure into fixed rate prime loans homeowners 23 who were defrauded into ARMS or other unaffordable 24 loans. This includes requiring Bank of America to 0136 1 assign management level staff to be direct contacts 2 for housing advocates and attorneys who can 3 facilitate timely and meaningful resolutions. 4 Fifth, respond promptly to borrowers and 5 ensure timely workouts prior to referring client 6 files to foreclosure attorneys. 7 Six, streamline short sales and deeds in 8 lieu of foreclosure for homeowners unable to be 9 saved through loan restrucures. 10 Abide by a set of principles on all future 11 loans including no prepayment penalties, no 12 mandatory arbitration clauses, and no lending 13 without regarding ability to repay. 14 And finally, provide by state and MSA for 15 larger states monthly statistics to the public on 16 all homeowners who contact the bank and the action 17 taken as well as data on short sales, deeds in lieu 18 and foreclosures started and implemented. 19 As Senate Majority Leader Henry Reid 20 pointed out in a recent statement about the Federal 21 Reserve's intervention in the financial market, now 22 that the President has shown his willingness to 23 bail out Wall Street at taxpayers' expense, I hope 24 he will drop his opposition to proposals designed 0137 1 to help ordinary homeowners. 2 Our coalition urges the Federal Reserve to 3 begin intervening on behalf of at risk homeowners 4 by approving Bank of America's acquisition of 5 Countrywide only with the above conditions, and we 6 will be submitting a written supplement by the 7 29th. Thank you. 8 MR. BRAUNSTEIN: Thank you very much. Do you 9 want to read Ms. Rangan's? 10 (Whereupon, the following 11 statement of Rashmi Rangan 12 was read by Barbara van 13 kerkhove.) 14 MS. VAN KERKHOVE: My name is Rashmi Rangan. I 15 am opposing this merger on behalf of the Delaware 16 Community Reinvestment Action Council, a 20 year 17 old fair lending and fair helping advocacy 18 not-for-profit in Delaware. 19 This form should be utilized as an 20 opportunity to address issues raised voluntarily or 21 through conditioning the merger. 22 In 2006, nearly 8,000 Delawareans, almost 23 ten percent of our population looked to either Bank 24 of America or Countrywide to meet their mortgage 0138 1 related needs. 2 Our HMDA analysis and description of our 3 concerns with Countrywide collection practices will 4 be submitted in our written commentary. 5 We oppose this merger because Federal Law 6 bars banks from acquisitions that would increase 7 market share above ten percent of U.S. deposits, a 8 limit Bank of America exceeds. 9 The deposits held by Countrywide's 10 Federally regulated savings bank should count 11 toward that limit. We oppose this merger on 12 grounds that Countrywide is synonymous with abusive 13 practices in mortgage lending, collections, and 14 servicing the loans. 15 Others have spoken very eloquently on this 16 issue. Let me say very briefly that in Delaware in 17 2007 Countrywide can confined African Americans to 18 higher cost loans 1.84 times more frequently than 19 whites. If combined with Bank of America the 20 disparity for African Americans grows to 1.94. 21 The disparities for Latinos would also 22 increase from 1.29 for Countrywide to 1.32 for both 23 according to a study by Inner City Press, Fair 24 Finance Watch. 0139 1 Let me speak to credit card issues. The 2 impact of this high cost borrowing is long term. 3 It is diverting resources from wealth building 4 opportunities and has the potential of driving the 5 most vulnerable into bankruptcy. Moreover Bank of 6 America continues the practice of universal default 7 clauses. 8 While some industry participants have 9 indicated that they have eliminated this practice, 10 Bank of America has not. 11 Unfortunately these increases are applied 12 to the old balance and far exceed the original 13 agreed upon rate. 14 Now, credit cards and small businesses. 15 The use of credit cards to start up small 16 businesses is an even greater threat both to the 17 consumer who cannot benefit from the technical 18 assistance that comes from traditional small 19 business lending and to the lender who relies 20 solely on a person's credit score in the decision 21 making process, not the potential for a successful 22 business. About two-thirds of U.S. small business 23 owners use credit cards for at least some business 24 expenses. 0140 1 If this merger is approved, and I do not 2 doubt it will be, we ask that Bank of America be 3 required to, one, establish an aggressive borrower 4 rescue program by modifying a loan to make that 5 loan work for the borrower. 6 Two, require and support housing 7 counseling for all new mortgages and support 8 consumer education. 9 Three, implement concepts of suitability 10 doctrine in loan originations and fair dealing in 11 servicing and collection. 12 And, four, report on its performance to 13 the regulator and the local community. 14 Failure to meet these conditions should 15 also have consequences. Thank you for this 16 opportunity. 17 MS. BRAUNSTEIN: Thank you very much. 18 Ms. Hutson. 19 MS. HUTSON: Good morning. My name is Erin 20 Hutson, I'm the manager of investment relations for 21 the Laborers Union. 22 The Laborers Union has over 500,000 23 members most of whom are construction workers. 24 These workers have faced what we are calling a 0141 1 triple threat due to the current downturn in the 2 residential market. Our members have lost jobs, 3 they have lost their homes, and they have seen a 4 portion of their retirement security evaporate over 5 the past two years due to this crisis. 6 Lionhart Pension Funds invest assets of 7 over $32 billion to provide for the retirement 8 security of the hard working men and women of 9 Lionhart. We are long-term shareholders of Bank of 10 America and we oppose the Countrywide acquisition 11 as it is currently structured. I would add that if 12 Bank of America shareholders could probably vote on 13 this deal we probably would vote against it. 14 Of particular concern to Lionhart is what 15 we believe to be a fundamental conflict of interest 16 that is built into its structuring, that is Bank of 17 America has not shielded shareholders or consumers 18 from the in-house origination of mortgages by home 19 builders. 20 So how does home builder mortgage 21 origination relate to Bank of America you ask? We 22 believe the link is clear, builders have an 23 incentive to sell inventory at the highest price 24 possible and in-house mortgage units allow the 0142 1 financing to make it possible. 2 After originating a mortgage, builders 3 sell their in-house mortgages to lending partners 4 in the secondary market. 5 Countrywide has been a key player in this 6 arena. Countrywide has servicing, marketing, and 7 secondary market relationships with the country's 8 largest home builders, including Beazer Homes, Toll 9 Brothers, NBR, Ryland Homes, and K.D. Homes, that's 10 not an exhaustive list, it's just a sampling. 11 So we would like to make the following key 12 points. Countrywide owns and services many of the 13 loans made by home builders. We estimate that as 14 many as half of these loans are ARMS that will be 15 adjusting in the next few years. 16 Homeowners in new subdivisions have seen 17 huge decreases in their property values. Just for 18 example, a KD Home development in Buckeye, Arizona, 19 the tax assessor lowered assessments year over year 20 anywhere from 50 to $70,000, and so Bank of America 21 is going to potentially inherit whole subdivisions 22 that are decreasing in property value, have 23 resetting ARMS and high loan to value ratios all 24 because of specific relationships with large home 0143 1 builders. 2 Here's an example of the type of builder 3 originated mortgages that Bank of America is going 4 to inherit. 5 An analysis outside of Maricopa County 6 which is outside of Phoenix, for over 650 recently 7 built homes by either KD Home or Richmond American 8 Homes shows the decline in value from the purchase 9 price to the current assessment is 33 percent, this 10 is greater than other, you know, home declines in 11 the Phoenix area. We think that this is an example 12 that new home subdivisions by builders are faring 13 worse than average. 14 KD Homes has an exclusive joint venture 15 with Countrywide. An analysis of data provided by 16 the Home Mortgage Disclosure Act shows that home 17 builders increasingly sold high cost mortgages and 18 first and second mortgage combinations with high 19 second cost mortgages. 20 For example, the lender KD 21 Home/Countrywide originated 405 percent more 22 subprime loans in 2006 than in the year prior. 23 Although Bank of America has said that 24 they factored in the cost of litigation into their 0144 1 purchase price of Countrywide, we fear that 2 additional lawsuits filed since the January 2008 3 agreement may be above and beyond the scope of 4 their original calculations. 5 One lawsuit in particular, Mark Zachary 6 versus Countrywide alleges that Countrywide pushed 7 unqualified buyers into homes that they could not 8 afford so that the home builder KD Home could 9 unload their inventory and move forward with new 10 contracts. 11 Bank of America has traditionally held to 12 a safe low risk business model and has been focused 13 on returning to more traditional banking. 14 When asked what aspects of Countrywide's 15 business he may want to eliminate during the 16 investor teleconference Bank of America hosted 17 announcing the merger, CEO Kendall has stated no 18 subprime, then you would have correspondents, but 19 it would not include any large bulk purchases, I 20 don't like the cocaine of large bulk purchases, so 21 we would eliminate that. 22 Clearly when you have the CEO of Bank of 23 America stating that he did not like the cocaine of 24 large bulk purchases he was acknowledging some of 0145 1 the risks associated with correspondent lending, 2 and we believe builders should fall into the same 3 category given the inherent conflict between their 4 goal of selling a house and selling a mortgage. 5 To protect shareholders and consumers from 6 conflict and risk, we believe that Bank of America 7 should sever relationships with Countrywide -- 8 should sever the relationships that Countrywide has 9 with large home builders. 10 We contacted Bank of America in 11 February 2008 and asked for a report to 12 shareholders detailing the steps they are taking to 13 shield shareholders from the relationships that 14 Countrywide has with builders. 15 We haven't received a report, however, we 16 will raise the issue at their shareholder meeting 17 tomorrow. Thank you. 18 MS. BRAUNSTEIN: Thank you very much. 19 Ms. Harris. 20 MS. HARRIS: Good morning. My name is Annie 21 Harris, and I'm a member of Action Now. 22 I want to thank you for letting me speak 23 to you today. Action Now is a grass root 24 membership organization fighting for social justice 0146 1 and stronger communities. 2 Action Now successes include campaign for 3 better housing, schools, neighborhood safety, 4 healthcare, and better job conditions. We want you 5 to not approve the merger between Countrywide and 6 Bank of America unless Countrywide stop pushing 7 people into foreclosures. 8 Now, I'm a resident of the West Englewood 9 community, a neighborhood in Chicago that has been 10 devastated by the foreclosure crisis. 11 Now, in West Englewood last year there was 12 702 foreclosures, to me that is heart breaking. 13 Foreclosures in my neighborhood like in many others 14 across the country invite crimes, this could 15 decrease property values and threaten safety of our 16 communities. 17 Now, I own a home on the south side of 18 Chicago, and all up and down my block and across 19 the alley in back of my house there are boarded up 20 houses, so the boards are torn off the windows and 21 the doors and the houses are used by people selling 22 drugs. 23 How do I know? I can see from my house 24 cars stopping and people coming out of the boarded 0147 1 up houses to sell drugs. 2 So Countrywide is also notorious for their 3 abusive collection department and their 4 unwillingness to work with the borrowers and 5 provide affordable solution. 6 So why should the Bank of America bail out 7 Countrywide when Countrywide is unwilling to help 8 its own borrowers? So before a merger is approved, 9 we want Countrywide to put in place a system where 10 people are sent to loss mitigation instead of 11 foreclosures and people's mortgages are changed to 12 fixed rate affordable 30 year mortgages. 13 Countrywide shouldn't be rewarded for 14 pushing loans that people can't pay and for pushing 15 people into foreclosures. I want to thank you. 16 MS. BRAUNSTEIN: Thank you very much. Any 17 questions? Thank you. 18 We're going to take a break now for lunch. 19 We're going to take an hour and we'll reconvene at 20 12:45. If people want to sign up for the open mike 21 session, the list is right outside the door 22 (Lunch break.) 23 24 0148 1 AFTERNOON SESSION 2 MS. BRAUNSTEIN: We're going to get started 3 with the afternoon session, and our first panel is 4 in place, I just want to -- in case you weren't 5 here this morning to hear the opening comments, we 6 have time keepers right there, raise your hands, 7 and the box with the little lights in it is green, 8 and the second light is yellow, and that will come 9 one when you have two minutes left, and then the 10 red light when your time is up in addition to which 11 they have signs. 12 So anyway, if you could just kind of pay 13 attention to that, and we also would ask for the 14 record for the court reporter who is doing the 15 transcript, before you begin your statement to 16 state your name and your organization. And with 17 that we'll start with Kim Drayton. 18 MS. DRAYTON: Yes. Good afternoon. I come out 19 of a faith based community, and I saw you caution 20 Reverend Jackson, I'm not going to breach, I hope 21 not to get the yellow light. 22 Good afternoon, I'm Kim Drayton, I serve 23 as the director for the Metroplex Economic 24 Development Corporation which is a nonprofit 0149 1 organization established by Bishop T.D. Jakes to 2 bridge the socioeconomic gap that existed to 3 historically underserved community, that includes 4 low to moderate income borrowers. 5 First I would like to thank the Federal 6 Reserve Board for the opportunity to provide 7 comments in this public hearing, it is truly an 8 honor and privilege to carry the voice of the 9 people to decision and policy makers who can really 10 make a difference and have an impact. 11 I've had an opportunity to sit through the 12 morning's testimony and have heard those who were 13 both for and against the Bank of America merger. 14 I've heard Laura Johnson from Action Now 15 speak to the heart of the crisis from the 16 perspective of a trouble homeowner, somebody about 17 to lose their home. 18 I've watched Bruce Marks of NACA have 19 over a dozen at risk homeowners stand to visually 20 demonstrate the reality of the crisis. 21 I've even heard the esteemed Reverend 22 Jesse Jackson present a three-pronged platform for 23 change including freeze in foreclosures, freeze in 24 rates, and restructuring loans, and admonishing 0150 1 Bank of America if this merger goes through to 2 create a national nationwide outreach, community 3 outreach initiative, however, what I have not heard 4 from the plethora of organizations and speakers 5 this morning was anyone address the root cause of 6 the mortgage crisis. 7 To the Federal Federal Board, Bank of 8 America leadership, and the community entities 9 represented here today, I would just ask kind of a 10 rhetorical question, if the pockets of Bank of 11 America and Countrywide were deep enough to 12 restructure all of the current at risk mortgages as 13 well as the ones that will reset and cause a whole 14 other wave of at risk, would that -- will that 15 actually help holistically address the issue or 16 provide just a temporary remedy for more a 17 prevailing issue? 18 I'm a product of a faith based community, 19 and since your instructions were to be myself, I'm 20 going to be myself today, and I'll say the word 21 says that my people are destroyed for lack of 22 knowledge or my people perish for a lack of 23 language. 24 I hardly believe that anyone -- that any 0151 1 of us desire, even the most predatory lender 2 desires for their customer to perish, it doesn't 3 help anyone, no one wins in that scenario, not the 4 individual, not the family, not the community, the 5 economy, and definitely not the financial 6 institutions. 7 I'm a strong proponent of the Bank of 8 America/Countrywide merger not because -- simply 9 because Bank of America underwrites all 10 initiatives, anybody can write a check, but because 11 through our partnership Bank of America has 12 demonstrated a level of leadership in the corporate 13 commitment to our constituents which transcends 14 beyond any monetary investment. 15 They literally figuratively transmitted 16 from the bank of standards to the bank of 17 opportunity when they recognized the commitment of 18 our constituents to their own development and 19 provided exceptions to people who would not 20 otherwise have been able to acquire bank accounts 21 because of credit or past charge-offs. 22 They also invest tremendously their human 23 capital. The money is not enough, like I said 24 anybody can write a check. We're not interested in 0152 1 a check, we want people who catch the vision and 2 are committed to what it is that we do. 3 I know that there was a gentleman on the 4 first panel, Mr. Andrew Plepler from Bank of 5 America global community impact, I don't know if 6 he's still here, but I would just like to commend 7 him -- is he still here? 8 I would like to commend your division, 9 your Texas area leadership under Aleta Stampley who 10 is doing your community impact there, tremendous, 11 she sees what the needs are for our people, and 12 sometimes she kind of bucks the grain, I know she 13 may even get in trouble, but it is working. It is 14 working. It is working. 15 It's a mangle to really look at when 16 you're talking about proactively addressing the 17 root cause of what is actually impacting us. 18 I'll give you a quote from one of our 19 constituents. We run a five-week series, we're in 20 about the second one from this year where we have 21 250 people sitting in one classroom, they commit to 22 five weeks, they show up to five weeks. 23 These are adults who spend their Saturday 24 afternoons because they say we want to get this 0153 1 because the pulpit is probably one of the most 2 powerful and influential voices in America, and 3 when the preacher says get empowered, the people 4 want to know how, we are the how to, we equip the 5 people. 6 Here's one of the comments. Such a 7 blessing, thanks for caring and sharing when no one 8 else would. These were things that were not taught 9 and shared when I was growing up, so many pitfalls 10 I could have avoided. I did my best in this life 11 but now I could do much better through your 12 teaching. 13 When people know better, they do better. 14 I've seen people stand up about mortgage 15 foreclosures, I am certain that nobody signs a 30 16 year mortgage expecting that they would ever be 17 foreclosed on. 18 The key to it is education and 19 partnerships like the one with Bank of America, I 20 think they can be achieved, people are 21 repositioning themselves and doing better in our 22 program. So since I got the red light, I'll say 23 thank you. 24 MS. BRAUNSTEIN: Thank you very much. And 0154 1 Mr. Widrow. 2 MR. WIDROW: Yes. My name is Robert, my 3 nickname is Woody Widrow, and I'm the executive 4 director of RAISE Texas, RAISE stands for Resources 5 Assets Investment Savings and Education. 6 RAISE Texas is a statewide nonprofit 7 organization whose mission is to foster effective 8 and sustainable initiatives that help individuals 9 and families escape poverty by increasing personal 10 finance skills and building assets. 11 The Federal Reserve Bank has been an 12 active partner in the asset building field 13 nationally, and next week the Federal Reserve Bank 14 of Dallas, Houston branch will be hosting a RAISE 15 Texas Summit that will be cosponsored by the FDIC 16 and the Alliance for Economic Inclusion. 17 RAISE Texas collaborates with all sectors 18 to help individuals, families, and communities move 19 toward financial success. 20 I am here today to speak in support of 21 Bank of America. I will not be commenting on 22 Countrywide Financial Corporation except to say 23 they hold my mortgage. 24 Bank of America staff have been active and 0155 1 supportive of RAISE Texas activities since we 2 started in 2002 as the Texas IDA network. 3 More recently, I'd like to provide three 4 examples to demonstrate their commitment. First, 5 Bank of America provided us with a grant to support 6 our overall work to expand asset building products 7 and programs in Texas. 8 One of these activities included expanding 9 our website and providing a new search engine that 10 includes a statewide database for active building 11 activities. 12 The database allows Texans to type in 13 their zip code to find contact information and the 14 website for the nearest individual development 15 account program, free tax preparation programs, 16 home buyer education classes, financial education 17 programs, debt management organizations, and much 18 more. 19 Second, Bank of America is collaborating 20 with us to develop pilot asset building programs in 21 a few rural markets. 22 Last month in a partnership between RAISE 23 Texas, United Ways of Texas, and Bank of America we 24 held five rural asset building meetings in Uvalde, 0156 1 Huntsville, Pampa, Paris, and Kerrville, providing 2 information on what is asset building, what are the 3 products and programs included in this emerging 4 field, and ways to begin to create or expand 5 activities in these rural areas. We will be 6 working on the second phase of this initiative in 7 the summer of this year. 8 Third, RAISE Texas was officially 9 incorporated in December 2007. Our Board of 10 Directors now includes seven members from the 11 private and nonprofit sectors. One of our board 12 members is Susan San Martine. 13 Susan is a senior vice president in 14 community development banking for Bank of America 15 out of their San Antonio office. 16 Because of her personal commitment to 17 asset building and community development, Susan was 18 asked to join our board and she accepted. 19 We believe she will serve RAISE Texas and 20 the families living in our urban and rural 21 communities well through her participation. 22 In terms of recommendations in moving 23 forward with the Bank of America acquiring 24 Countrywide, I have two suggestions. First I was 0157 1 encouraged in 2004 when Bank of America Charitable 2 Foundation set a national goal of 1.5 million over 3 ten years. 4 I think we need to revisit that written 5 commitment and update this agreement to reflect the 6 changing times and needs of our individuals, 7 families, and communities. I would welcome the 8 opportunity to participate in this dialogue. 9 Second, given the home mortgage 10 foreclosure and credit crisis that is affecting our 11 communities across this country, and especially 12 low and moderate income people, it is imperative 13 for us to look both backwards and forwards. 14 I believe given the right financial 15 products, sound financial education, and a 16 supportive financial community, low and moderate 17 income people can save, purchase a home, and retain 18 it over the long haul. 19 In Texas, many of our individual 20 development account programs have succeeded in 21 helping families with the purchase of their homes 22 with almost no foreclosures, this is because IDA 23 programs are well thought out in providing 24 financial education, home buyer education, and case 0158 1 management. 2 I thank the Federal Reserve for holding 3 this public hearing to increase the dialogue on 4 ways Bank of America can help families succeed in 5 our communities. Thank you. 6 MS. BRAUNSTEIN: Thank you very much. 7 Mr. James. 8 MR. JAMES: My name is Larry James, and I serve 9 as president and CEO with Central Dallas Ministries 10 located in Dallas, Texas. 11 Central Dallas Ministries is an expansive 12 human and community development nonprofit 13 organization offering a wide array of opportunities 14 to low income neighbors and neighborhoods in the 15 inner city of Dallas, Texas including a community 16 based health and wellness delivery services, full 17 service public interest law firm, work force 18 training and placement services, after school 19 academies, emergency assistance for individuals and 20 families in need, administration of a large portion 21 of the Department of Agriculture summer food 22 program in Dallas and surrounding counties, an 23 Americorp team that includes 40 year round members 24 and 115 summer members, outreach services for youth 0159 1 who age out of the foster care system in the 19 2 county CPS region around Dallas, aggressive 3 partnership with Dallas Housing Authority and its 4 tenants, and a growing Community Development 5 Corporation that is building affordable housing and 6 housing first units for our homeless population, 7 and our centerpiece project right now is a 8 restoration of a 15 story downtown office tower in 9 the middle of our city that will provide affordable 10 housing and housing set aside for homeless 11 individuals. 12 I lead a staff of over 100 full time 13 employees not including the Americorp team I just 14 mentioned which would amount to an additional 150 15 community workers. 16 I've been at Central Dallas Ministry since 17 1994, and over the last decade, Central Dallas 18 Ministries has enjoyed a growing connection to the 19 community investment activities of Bank of America 20 for whom I'm here to testify and support today. 21 I join my colleague in saying I really 22 don't have anything to say about Countrywide except 23 they hold my mortgage as well. 24 We have been the beneficiary -- and also 0160 1 would add that when Bank of America makes this 2 venture very profitable, I know the bank will want 3 to do more in the inner city in Dallas. 4 We have been the beneficiary of grant 5 funds for our various programs and in recognition 6 and support of various team members, volunteers, 7 and board members from Bank of America. 8 We were selected as recipients of Bank of 9 America's first annual neighborhood excellence 10 award in Dallas in 2004 that carried with it a 11 $200,000 capacity building grant that has allowed 12 us to grow grammatically as an organization both in 13 number and in quality I think over the past four to 14 five years. 15 The Central Dallas Community Development 16 Corporation has worked closely with the community 17 development banking team from Bank of America on 18 several projects, and we've received invaluable 19 counsel and guidance that has served to advance our 20 efforts in Dallas among very low income persons in 21 need of fit and affordable housing including the 22 poorest of our citizens who live on the streets of 23 Dallas today. 24 In addition, we have observed over the 0161 1 past fourteen years the commitment of Bank of 2 American in Dallas to the work of other community 3 development corporations expressed in the form of 4 development partnerships or specific housing 5 developments, and in the form of overall support of 6 the nonprofit housing development sector in our 7 community. 8 We have witnessed the expansion of banking 9 products and services to the people and the 10 communities who are the focus of much of our work 11 in the inner city. 12 One of my best board members is Stan 13 Shipley, senior vice president with Bank of 14 America, and I think he actually worked on this 15 particular field that we're discussing here today. 16 Bank of America employees have volunteered 17 in our various program sites. Their leaders have 18 included our organization in various capacity 19 building and gone to relationship events as well. 20 For over a year we worked closely with a 21 team from the Community Development Banking 22 Department of Bank of America on a cutting edge 23 project that would have combined market rate 24 housing with housing set aside for youth who age 0162 1 out of the foster care system with no live plan 2 including no housing plan, unfortunately that 3 effort fell apart in the last hour through no fault 4 of the bank's team but due to factors beyond any of 5 our control. 6 In short, we have found Bank of America to 7 operate as a trusted community partner who has 8 conveyed great benefits to organizations like 9 Central Dallas Ministries that very hard at work 10 every day in marginalized communities in need in 11 inner city Dallas, Texas. 12 We look forward to a growing relationship 13 with the bank in the future, and I'm pleased to 14 offer a word of support for the bank today. Thank 15 you very much. 16 MS. BRAUNSTEIN: Thank you very much. 17 Mr. Avery. 18 MR. AVERY: Good afternoon. My name is Michael 19 Avery, and I'm the executive director of Community 20 Housing of Wyandotte County in Kansas City, Kansas, 21 a community development corporation whose 22 commission is to serve the needs of those seeking 23 affordable housing in our town. 24 We built affordable housing in Kansas 0163 1 City, Kansas, and this year we're building an 2 additional hundred units serving low and moderate 3 income population of that city, and we couldn't do 4 it without the help of our partner, Bank of 5 America. 6 Last year like my colleague, we were the 7 recipient of the neighborhood builder award with a 8 $200,000 capacity grant in 2007 that has helped 9 organizations serving more members of our 10 community. 11 In addition to that award, the majority of 12 our low to moderate income clients received their 13 mortgages from Bank of America, and on our board as 14 well is vice president of the bank, Mae Hayes, who 15 helps attain those affordable mortgages for our 16 clients. 17 Bank of America is committed to 18 neighborhood excellence through its products, its 19 philanthropy, and through its volunteerism. 20 In contrast, Countrywide has little 21 commitment in Kansas City, Kansas. Bank of America 22 is the bank that continues to step in when needed. 23 One example, a client, the Bates family 24 purchased a home with an adjustable rate mortgage, 0164 1 the ARM reset to 14 and a half percent, and the 2 mortgage payment went from $850 to over $1400. 3 Working with Bank of America, we were able 4 to get that family refinanced with a 30 year fixed 5 loan at six and a half percent making their 6 payments at $825 a month including their taxes and 7 insurance. 8 Couldn't have done it without Bank of 9 America, it wouldn't have been possible in our town 10 without their help. 11 Should this acquisition proceed? It is my 12 fervent hope that the behavior and values of Bank 13 of America will be embraced by those Countrywide 14 associates that they remain with the new 15 organization. 16 I believe that the acquisition of 17 Countrywide by Bank of America is good for all the 18 neighborhoods that my organization serves in Kansas 19 City, Kansas, greater Kansas City, and frankly the 20 United States. 21 I wholeheartedly support the acquisition 22 and the actions of Bank of America in this action. 23 Thank you. 24 MS. BRAUNSTEIN: Thank you very much. 0165 1 Questions for the panel? Thank you very much. You 2 can call the next panel up. 3 Just to go over the procedures again, the 4 time keepers, raise your hands, time keepers, 5 little box with the light, there's a green light, 6 yellow light goes on with two minutes left, red 7 light goes on when your time is up. 8 And please begin your statements by 9 stating your name and organization. And thank you 10 very much for being here, and we'll start with 11 Mr. Egan. 12 MR. EGAN: Thank you very much. It's a 13 privilege and pleasure to be here this afternoon. 14 I'm Conrad Egan, I'm the president and CEO of the 15 National Housing Conference which is the nation's 16 oldest and most broad based affordable housing 17 policy and advocacy organization. 18 And I'm here today to testify in support 19 of the Bank of America/Countrywide merger, and I 20 want to recognize a few examples I would like to 21 give why I'm taking that position and not just 22 because of what the bank has done but because of 23 what the foundation has also done. 24 Let me start, first of all, with some 0166 1 national examples and I'll drill down to two very 2 specific examples that I'm personally familiar 3 with. 4 First of all, I want to note that the Bank 5 of America has made substantial commitments that 6 we're all aware to advance the cause of community 7 development lending and affordable housing across 8 the nation. 9 I had the privilege a few years ago of 10 testifying before the Federal Reserve Board in the 11 context of the Fleet acquisition, and I'm very 12 pleased as I know you know that that commitment and 13 others has been fulfilled -- is in the process of 14 being fulfilled completely in all regards. 15 I also want to note that as is the case 16 with certain other major national financial 17 institutions, the Bank of America is the purchaser 18 of low income housing tax credits, a major 19 purchaser, and they've done a lot to, therefore, 20 provide proceeds for the development and 21 preservation of affordable housing. 22 Unfortunately some other major financial 23 institutions who shall remain unidentified here 24 have pulled out of that market, thus significantly 0167 1 reducing the value of those credits. 2 Bank of America has not pulled out of that 3 market, it's not to say that it hasn't had to 4 adjust its risk analysis and procedures and its 5 underwriting procedures, but it stayed in that 6 market which is a very important source of capital 7 for reserving and reducing affordable housing. 8 Also I would like to note as some of my 9 preceding colleagues have, particularly Judy 10 Kennedy from HAAHL, the role that the bank has 11 consistently played in supporting and advancing at 12 the national level the kind of policies, the kind 13 of legislation, the kind of financial support that 14 we need to carry forward with our mission. 15 And then I would also like to recognize as 16 some of the other presenters have including two who 17 were on the immediately preceding panel the 18 importance of a neighborhood excellence program 19 which has done a lot to strengthen leadership and 20 to build capacity amongst those organizations that 21 serve communities and support affordable housing 22 across the nation. 23 Let me close by giving you two very 24 specific examples of innovative support on the part 0168 1 of the Bank of America. I serve on the board of a 2 regional nonprofit housing development corporation 3 in the Washington, D.C. area called the Community 4 Preservation Development Corporation. 5 We were able to purchase and recapitalize 6 and rehabilitate an aging public housing complex 7 for seniors in Washington, D.C. called Edgewood 8 Terrace. We could not have done that without the 9 support of the Bank of America provided by being 10 willing to issue debt based upon the flow of funds 11 from the public housing capital fund. 12 At the time, although this has become more 13 common now, this was a dramatic break through and 14 very innovative demonstration of the bank's 15 willingness to exert leadership. 16 One other quick example, I also serve on 17 the board of Open Door Housing Fund which is 18 regional in Washington, D.C., a fund that provides 19 capital for the -- predevelopment capital for the 20 acquisition and preservation of affordable housing, 21 and again the bank has been very supportive of that 22 organization not only from a funding standpoint as 23 in providing capital but also by being very 24 generous with the time of Ryan Tracy who sits on 0169 1 the board along with myself and others and who has 2 provided significant leadership for that 3 organization. 4 So it is for these reasons, both national 5 and two very specific examples that I gave you that 6 I on behalf of the National Housing Conference 7 support the Countrywide/Bank of America merger. 8 MS. BRAUNSTEIN: Thank you very much. 9 Ms. Denny. 10 MS. DENNY: Thank you. I'm here to support the 11 Bank of America in this merger question. 12 Again I don't have a lot of experience 13 with Countrywide other than they've held my 14 mortgages before. 15 It seems to be a repeating note. I'm 16 Linda Denny, I'm president and CEO of the Women's 17 Business Enterprise National Council, also known as 18 WBENC, we are a 501(c)(3) nonprofit organization 19 based in Washington, D.C. 20 WBENC provides access to the marketplace 21 for women-owned companies who are national and now 22 international third party certification program. 23 We certify that a company is at least 24 51 percent women owned, operated, and controlled, 0170 1 and then work through the supplier diversity and 2 development programs of major corporations such as 3 Bank of America to bring these Women's Business 4 Enterprises or WBEs into the supply chain of 5 vendors to major corporations. 6 Now in our 11th year, WBENC has become the 7 nation's leading and most respected WBE 8 certification program. Our process is so trusted 9 many corporations will not accept any other 10 certification for their women owned companies. 11 WBENC was actually founded by eleven 12 corporations to provide a national Women's Business 13 Enterprise certification program with Nations Bank, 14 a predecessor company to Bank of America being the 15 leader. 16 Debra Cammon of Nations Bank, a senior 17 officer of Nations Bank served for several years as 18 the founding committee chair. It was her 19 leadership and vision and the unending support of 20 Nations Bank that actually lead to the official 21 launch of WBENC in March of 1997. 22 Their support did not end with the launch 23 of WBENC but intensified when Nations Bank acquired 24 Bank of America and took their name. The 0171 1 dedication of the company to the development of 2 women owned businesses and to WBENC moved to a 3 higher level. 4 They have provided leadership by holding a 5 seat on our Board of Directors since the very 6 beginning, and this continues to this day with the 7 executive vice president Joe Hill serving on our 8 board. 9 Bank of America has provided not only 10 financial support and it's certainly been very 11 generous in that, but also has been a solid partner 12 in creating programs that build the capacity of our 13 Women's Business Enterprises. 14 Several years ago they established the 15 Dorothy B. Brothers Scholarship Fund and committed 16 to raising a minimum of $70,000 per year to build 17 an endowment fund which now totals over $620,000. 18 Annually WBENC is now able to award $5,000 19 scholarships to 14 women business owners enabling 20 them to attend top rated executive management 21 programs in prestigious universities. 22 The approved management skill acquired as 23 a result of these generous scholarships has helped 24 grow women in companies and communities across the 0172 1 nation. 2 Bank of America has also supported the 3 Zenith Group, a program that is providing our 4 largest businesses which have a minimum of at least 5 50 million in annual revenues to become prime 6 suppliers to the bank, meaning that they can take 7 on larger contracts that small businesses typically 8 can't get. 9 WBENC provides our national certification 10 program through a network of 13 regional partner 11 organizations which also benefit from the 12 dedication of Bank of America. 13 The bank provides funds for each of these 14 organizations to do business development programs. 15 Employees of the bank volunteer to serve on many of 16 our certification committees and communities across 17 the nation. 18 Recently WBENC launched or first 19 international women's business certification 20 program in the United Kingdom and Bank of America 21 was there with us providing support and helping 22 grow this fledgling organization. 23 If I had time to tell you about the 24 details and involvement in support Bank of America 0173 1 has given WBENC you would hear not just about our 2 programs but also about events that help fund the 3 organization. 4 Leadership has come from the top down. In 5 2004, CEO Ken Lewis served as our chair of our 6 salute to Women's Business Enterprises which 7 recognizes fourteen outstanding women business 8 owners and helps raise the funds for our 9 operations. 10 The bank also sponsors not only at a top 11 level but also our national conference searching as 12 the corporate chair of our national conference in 13 2005. 14 Our Women in Business National Conference 15 is the largest of its kind in the nation, allows us 16 to enable our businesses to make contacts that give 17 them contracts with corporations. Can I finish? 18 MS. BRAUNSTEIN: Go ahead. 19 MS. DENNY: One more paragraph. 20 Bank of America has been the leader in 21 supplier development best practices for many years, 22 it is one of the very few companies recognized by 23 WBENC with our highly coveted top corporation for 24 Women's Business Enterprise award, not just once or 0174 1 twice, but six times. 2 I want to close with a quote from my 3 mother who always told me the proof is in the 4 pudding. 5 In 2007 Bank of America walked the talk by 6 doing over $950 million in contracts with Women's 7 Business Enterprises, so not only did the 8 corporation and the shareholders benefit from 9 buying from competitive vendors, they also helped 10 provide employment and build businesses and 11 communities across the country. 12 This is a very good thing, this is why we 13 very much appreciate and support Bank of America. 14 MS. BRAUNSTEIN: Thank you very. Mr. Paige. 15 MR. PAIGE: Thank you. My name is Richard 16 Paige, I'm with the Housing Partnership of 17 Northeast Florida in Jacksonville, Florida. And 18 Countrywide does not hold my mortgage, so I guess 19 I'm in the minority. 20 The Housing Partnership of Northeast 21 Florida is a fifteen year old 501(c)(3) 22 organization that provides a range of services to 23 the Jacksonville, Florida community to promote and 24 preserve sustainable affordable home ownership. 0175 1 We are many things, but among them, we are 2 a HUD certified homeownership counseling agency, we 3 are a Naval Works homeownership center. We are a 4 nonprofit lender certified by the U.S. Treasury 5 Department as a community development financial 6 institution focusing on residential down payment 7 assistance and foreclosure prevention lending 8 solutions. 9 We are a member of the Housing Partnership 10 Network, a member of the Opportunity Finance 11 Network, we're a small property developer of 12 affordable housing in Jacksonville, we're owner and 13 property manager of 595 affordable rental units and 14 multi family developments in Jacksonville, and 15 we're a property rehabilitation contractor for the 16 City of Jacksonville for low and extremely low 17 income homeowners providing substantial rehab to 18 over fifty homes per year and building 36 plus 19 wheelchair ramps per year. 20 I'm here as the director of the 21 homeownership center and the vice president of 22 lending services for the CDFI. 23 You certainly have a very distinguished 24 panel of experts and advocates here today, many in 0176 1 favor and some opposed to the matter at hand. What 2 we hope to offer is kind of a community perspective 3 for Florida which I'm not sure we've heard from 4 today. 5 Housing Partnership in Northeast Florida 6 is certainly in favor of the Bank of America 7 acquisition of Countrywide home loans. 8 Bank of America has an impressive and 9 robust track record certainly in our community and 10 as we've heard I think from many other 11 organizations all over the country as a responsible 12 lender and community partner. 13 The Jacksonville community has been 14 significantly impacted by the recent softening of 15 the real estate market, encouraged if not spurred 16 on by the explosion over the last few years of 17 aggressive lending practices. 18 As many of you know, the State of Florida 19 is consistently ranked first, second or third in 20 every quarter over the last couple of years in the 21 rate of foreclosure filings. 22 This has been influenced greatly by Dade 23 and Brower Counties, also known as Miami and Fort 24 Lauderdale, and many believe that that is in great 0177 1 part due to the speculative nature of that real 2 estate market over the last several years. 3 What many people don't know is that 4 Jacksonville comes only behind Dade and Broward 5 County in the rate of foreclosure filings in the 6 State of Florida. 7 It's estimated that in 2005 which is the 8 most recent full year of statistics available, one 9 out of every three loans made in the Jacksonville 10 MSA was a subprime loan. 11 In Jacksonville, unlike other parts of the 12 state, these loans were not made to speculators, 13 they were made to working families and we are 14 certainly feeling the effects of that today. 15 What is also unique about the Jacksonville 16 market right now is while we face this very real 17 and significant foreclosure crisis which has 18 impacted the real estate market overall, the 19 affordable market is thriving and it's as active as 20 it's ever been. 21 In fact, in the fifteen year history of 22 the Housing Partnership there's never been more 23 demand for the home buyers education, home 24 ownership counseling, and programs and subsidies 0178 1 that we can connect borrowers to to make affordable 2 homeownership a reality even in the midst of this 3 declining market. 4 It's often said that character is what you 5 do when you think nobody is watching or no one is 6 going to find out, and I think that what we hear 7 today is five, ten, fifteen, twenty year 8 relationships that Bank of America has had with 9 community organizations like ours in really 10 perpetuating and promoting affordable sustainable 11 homeownership. 12 While other lenders were focusing on 13 cherry picking at the higher end of the market and 14 providing aggressive products to the lower end of 15 the market, Bank of America was and as they 16 continue to be committed to responsible lending and 17 committed to the affordable and low to moderate 18 income market. 19 While other lenders were developing and 20 offering 100 percent combined loan to value, 21 interest only and adjustable rate, stated income 22 purchases to products and products to borrowers 23 with nothing more than a 620 FICA and a pulse, Bank 24 of America was working with the Housing Partnership 0179 1 to develop the Home Buyers Club, a program that 2 works with low to moderate income families to help 3 them become mortgage ready, purchase ready, and 4 places them into a low cost fixed rate affordable 5 home loan not based solely on the borrowers ETI, 6 but based on a budget developed with a 7 homeownership counselor that we can demonstrate is 8 affordable to that borrower which creates 9 sustainability of homeownership. 10 Through excellent corporate and local 11 leadership Bank of America has and continues to be 12 a sincere community partner, whether making equity 13 investments in nonprofit organizations, making 14 philanthropic donations, sponsoring community 15 events, providing volunteers for educational 16 programs, community outreach efforts, or simply 17 doing their job as a responsible lender, Bank of 18 America has walked the walk, and we are pleased to 19 offer our comments in support of their acquisition 20 of Countrywide. Thank you. 21 MS. BRAUNSTEIN: Thank you very much. 22 Mr. Coleman. 23 MR. COLEMAN: I'm here, John Coleman, I'm 24 director of finance for Reynoldstown Revitalization 0180 1 Corporation in Atlanta, Georgia, and I'm here in 2 support of Bank of America's effort to proceed with 3 this transaction. 4 I'm here in place of our CEO Mr. Young 5 Hughley, and I would like to correct the record, 6 Mr. Young Hughley, Jr., and I would like to read a 7 letter of support. 8 This is to Mr. Gill, assistant vice 9 president of Federal Reserve in Richmond. Dear 10 Mr. Gill, I'm writing in support of Bank of 11 America's community development efforts as they 12 pursue a new relationship with Countrywide. RRC is 13 at a not-for-profit community development 14 corporation founded in 1989. 15 Our mission is to support and develop 16 sustainable communities through knowledge sharing, 17 community building, housing and economic 18 opportunities with residents. 19 RRC's relationship with Bank of America 20 dates back to 1994. Bank of America has been an 21 ongoing sponsor of our annual wheelbarrow festival 22 since that time. The festival is a celebration of 23 our history and culture in the Reynoldstown 24 community as well as a fundraiser for home repairs 0181 1 and other community projects. 2 In 1996 RRC and Bank of America initiated 3 planning for an infield development partnership. 4 Through that partnership RRC provided at least 23 5 affordable single family homes. 6 Bank of America assisted RRC in 2007 with 7 the capacity building grant of $25,000 that 8 provided us with timely equipment purchases and 9 furniture purchases for our homeownership center. 10 RRC's homeownership center partners with 11 the Bank of America in the administration of the 12 community investment product, community commitment 13 product with RRC providing home buyer education and 14 counseling to these clients. RRC has found this 15 mortgage product to be a solid product for our 16 perspective homeowners. 17 Due to this acquisition it is important 18 for Bank of American through the CRA planning to 19 make a greater investment in CDCs not-for-profit 20 organizations to provide financial literacy 21 services, home ownership counseling, pre and post 22 purchase counseling, and foreclosure assistance. 23 This is not to blame the present real 24 estate crisis on the banking industry, I feel the 0182 1 consumer has to share in this as well. 2 However, I do feel that as a corporate 3 citizen, the bank needs to be proactive in 4 educating the consumer. 5 The American consumer is living beyond his 6 or her wages, Bank of America needs to support 7 programs that support smart consumption and living 8 within one's means. 9 The end result of such would be to 10 increase charitable giving and yield the smarter 11 consumer that would reflect greater dollars flowing 12 into communities and banks and hopefully in a more 13 stable economy. 14 Just a couple of quick comments. Owning a 15 home does not create wealth, I think we've seen 16 that over the last several months. 17 The decisions made regarding money, credit 18 management, and the management of all those 19 resources determines homeownership and wealth 20 opportunities. 21 A lack of knowledge in financial 22 management area negatively impacts wealth building 23 opportunities. 24 With this said, I think Bank of America's 0183 1 combination with Countrywide presents a porthole 2 for providing that kind of education to people who 3 are burdened with debt and the lack of savings. 4 Such community and financial commitment 5 and training will result in creating future 6 business opportunities for funding, entrepreneurial 7 opportunities, investments, as well as 8 homeownership investments. Thank you very much. 9 MS. BRAUNSTEIN: Thank you very much. Any 10 questions? 11 Okay. Next panel? A little procedure, 12 our time keepers are there, and please state your 13 name and organization at the beginning of your 14 statement. 15 We'll start with Mr. Breymaier. Is that 16 right? 17 MR. BREYMAIER: Yes. Thank you. 18 MS. BRAUNSTEIN: Good guess. 19 MR. BREYMAIER: My name is Rob Breymaier, I'm a 20 member of the Board of Directors of the Chicago 21 Area Fair Housing Alliance which is a consortium of 22 25 nonprofit and government entities working in the 23 Chicago region to ensure equal housing opportunity 24 throughout the six county region. 0184 1 CAFHA is concerned in general about fair 2 lending and community reinvestment. CAFHA has 3 taken a neutral stance on the Bank of America 4 acquisition of Countrywide, however, we would like 5 to point out some areas for attention by regulators 6 as Bank of America and Countrywide merge, 7 particularly we hope that regulators will closely 8 monitor the channels in which borrowers access 9 credit. 10 Over the past decade there is a clear 11 distinction throughout the lending industry in the 12 channels of whites and people of color acquiring 13 mortgages. 14 Whites are more likely to get a mortgage 15 through a direct retail channel at a bank, and 16 people of color or more likely to attain financing 17 through brokers, and this is primarily due to the 18 lack of bank branches and quality mortgage services 19 in communities of color which is a fact that's been 20 siezed upon by mortgage brokers looking to find 21 untapped markets. 22 This dual system harms people of color 23 because brokers often charge higher fees and have 24 incentives to increase the interest rate of a loan 0185 1 through the practice of yield spread premiums, and 2 moreover brokers are less accountable than banks 3 and they are more likely to engage in predatory 4 lending and other unscrupulous practices. 5 Bank of America has relatively few 6 branches located in communities of color, and for 7 that matter LaSalle also does which Bank of America 8 just recently acquired. 9 On the contrary mortgage brokers providing 10 Countrywide mortgages are prevalent in these 11 communities of color. This array of locations will 12 make it difficult for Bank of America to ensure 13 that all borrowers will receive the best mortgage 14 product available to them. 15 CAFHA feels that a good measure of whether 16 a lender values minority market deeply to white 17 markets is market share. In 2006 HMDA data shows 18 that Bank of America in the Chicago region made 19 about 3.1 percent of all loans to white borrowers, 20 yet it only made about 1.8 percent of African 21 American mortgages and 1.9 percent of Latino 22 mortgages for conventional home purchases. 23 Meanwhile Countrywide has similar market 24 share for white borrowers, 4.2 percent -- I'm 0186 1 sorry, a smaller market share for white borrowers 2 at 4.2 percent than they had for African 3 American/Latino borrowers at 6.5 and 8.1 percent 4 respectively. 5 We hope to see Bank of America improve its 6 market share to minority borrowers rather see a 7 bruised market share by providing loans through 8 Countrywide. 9 The reason for this is that Bank of 10 America is typically a prime lender and only three 11 percent of Bank of America's conventional home 12 purchase mortgages had a rate spread above -- of 13 three points or greater above prime, but on the 14 contrary Countrywide offers subprime mortages 15 often, and it's rate of high cost loans was 16 37 percent. 17 In fact, this was even worse and more 18 pronounced in the African American and Latino 19 communities. Those borrowers respectively received 20 high cost loans 74 percent of the time and 21 50 percent of the time in the conventional home 22 purchase data under HMDA in 2006. 23 If Bank of America's acquisition of 24 Countrywide is finalized, CAFHA urges regulatory 0187 1 agents to closely monitor the possibility for a 2 dual market that may cause disparities in products, 3 terms and conditions offered to white borrowers 4 versus minority borrowers. 5 Furthermore CAFHA suggests that Bank of 6 America open more branches in predominantly 7 minority census tracks, hire affirmative marketing 8 staff to increase its prime rate minority share, 9 and partner with housing counseling industries that 10 work with minority borrowers and communities. 11 Thanks. 12 MS. BRAUNSTEIN: Thank you very much. 13 Mr. Shivak. 14 MR. SHIVAK: Thank you. Good afternoon. I 15 appreciate the opportunity to be here. My name is 16 Steve Shivak, I'm the executive director for the 17 Pittsburgh Community Reinvestment Group. 18 We are a 501(c)(3) nonprofit organization 19 that serves to low to moderate income communities, 20 and that would be in the County of Pennsylvania 21 where the City of Pittsburgh is located. 22 One of the ways PCRG promotes neighborhood 23 stability and works towards equitable access to 24 resources for all people is through homeownership 0188 1 preservation. 2 PCRG accomplishes this goal through 3 negotiating with lenders and distressed borrowers 4 to keep them in their homes. 5 In an effort to not repeat some of the 6 testimony earlier today, I'm going to focus my 7 comments specifically on southwestern Pennsylvania 8 and Allegheny County. 9 According to the 2006 reportable data 10 Countrywide home loans is ranked first in overall 11 market share issuing nearly 4800 single family home 12 loans or almost 9 percent of the market. 13 When considering all of Countrywide 14 affiliates together, Countrywide issued almost 5200 15 loans for a combined market share of almost 10 16 percent. 17 According to the same reportable data, 18 Bank of America is tenth in market share with 1.67 19 percent of single family homes. If the merger or 20 acquisition goes through, the resulting institution 21 is, therefore, going to have a market share of 22 11.38 percent which will make it in the top lender 23 of the market or at the very worse the top three. 24 Astonishingly neither Bank of America nor 0189 1 Countrywide's most recent CRA exam included the 2 Commonwealth of Pennsylvania as an official 3 assessment area, although these lenders had such 4 large market shares in the Pittsburgh MSA. 5 The lack of a physical brick and mortar 6 branch office is mainly the reason why neither 7 Pittsburgh nor Pennsylvania were scrutinized by CRA 8 exams. 9 As mentioned earlier, the Office of the 10 Comptroller of the Currency has not conducted a CRA 11 examination for Bank of America since 2000, 2001, 12 that was published in 2003 and it serves as Bank of 13 America's last evaluation. 14 As a practice, the OCC generally conducts 15 CRA examinations of national banks every three 16 years, so one of the things we would like to see is 17 the accountability of America's financial 18 institutions to all communities, and the compliance 19 of America's financial institutions with Federal 20 Law. 21 The OCC has mandated to consult its CRA 22 examinations in evaluating bank mergers, and as 23 such we believe the OCC should immediately examine 24 the Bank of America's CRA compliance for the time 0190 1 period of '05, '06 before actually ruling on the 2 proposed acquisition. 3 Based on the number of prime loans in 4 Pittsburgh in the Commonwealth, we believe that the 5 region should be and must be added as an official 6 assessment area for the next year. 7 If it's not done, regulators will fail to 8 assess if a major lending institution is meeting 9 credit needs in a safe and sound manner in a 10 community which they have such large presence. 11 I'm glad to see the gentleman to my left 12 has statistics as well. From our standpoint, Bank 13 of America and Countrywide trail the average 14 percentage of all lenders for prime loans in 15 Pittsburgh MSA including loans to African 16 Americans, loans to low and moderate income 17 borrowers, and loans to low and moderate income 18 tracks, something that we believe is very important 19 that you should be considering. 20 In addition, we have worked very hard over 21 the past three years to establish a relationship 22 with Countrywide to ensure that Countrywide uses a 23 streamlined efficient transparent process in 24 dealing with distressed borrowers and that it 0191 1 dedicates staff to coordinating issues concerning 2 it's primes. 3 The Federal Reserve must ensure that the 4 Bank of America can demonstrate sufficient capacity 5 to effectively serve 9 million additional customers 6 if it approves this acquisition. 7 We believe Bank of America must also 8 demonstrate a willingness to negotiate amenable 9 solutions to fraudulent and predatory loans and 10 that they must guarantee they won't simply neglect 11 the distressed borrowers in order to allow troubled 12 portions of its portfolio to go into foreclosure as 13 a way of skimming the most valuable portions of its 14 portfolio to shareholder value. 15 In April 2003, press announcement -- 16 excuse me, Bank of America chairman and chief 17 executive officer Kenneth Lewis said of Bank of 18 America's latest CRA evaluation: "We are extremely 19 proud of this accomplishment which recognizes our 20 lending, investment, and service commitments to the 21 communities we've served. That outstanding rating 22 reflects our commitments to higher standards, the 23 idea that in every endeavor there is always an 24 opportunity to raise the bar, to do something 0192 1 better than anyone has done it before." 2 The Federal Reserve must enable PCRG to 3 verify that Bank of American will raise the bar 4 above our current relationship with Countrywide and 5 help us protect even more homeowners from 6 foreclosure due to predatory and unethical loans. 7 Until such that time, PCRG is adding our 8 names to the list of groups that are unfortunately 9 testifying against the acquisition. 10 We appreciate the time to be here, and 11 we'll have our information if you have any 12 questions. 13 MS. BRAUNSTEIN: Thank you very much. Any 14 questions for the panel? 15 MS. WILLIAMS: I've got one. Could I ask you, 16 Mr. Breymaier, to clarify one thing, I think you 17 just mentioned it. 18 MR. BREYMAIER: Sure. 19 MS. WILLIAMS: You mentioned something about 20 the dual markets, I didn't really catch it. 21 MR. BREYMAIER: Yes. Well, we've been 22 concerned for sometime now about how borrowers get 23 loans from different lenders, and we have found 24 that most often white borrowers are more likely to 0193 1 find a loan through a direct retail channel, most 2 often a loan officer at a bank branch, for 3 instance, versus African American/Latino borrowers 4 often are first introduced products through a 5 mortgage broker, that draws a different channel, 6 it's a different market, it creates a different set 7 of circumstances for the borrower and is usually to 8 the disadvantage of people of color. 9 MS. WILLIAMS: Thank you. 10 MS. BRAUNSTEIN: Okay. Thank you very much. 11 And we'll have our next panel come forward. 12 Good afternoon, thank you for joining us. 13 And just to run quickly through procedure, we have 14 our time keepers right there who will give you a 15 signal when you have two minutes left, and then you 16 will hear the beep and see the red light when your 17 time is up. 18 And please start your statement with your 19 name and your organization so that we can make sure 20 we get it on the record. And we'll start with 21 Mr. Holmes. 22 MR. HOLMES: Great. Thank you. Good 23 afternoon. I am Calvin Holmes, the executive 24 director of the Chicago Community Loan Fund, a 0194 1 metropolitan Chicago private nonprofit community 2 development financial institution that has provided 3 nearly 150 loans to start up, small, and mid sized 4 organizations working to turn around some of 5 Chicagolands most challenged neighborhoods. 6 Our flexible loans that come with a great 7 deal of customized technical assistance has helped 8 our customers who we salute as local visionaries, 9 attract approximately $550 million of additional 10 public and private capital to over fifty 11 communities across our great region. 12 Before I comment specifically on Bank of 13 America's intention to acquire Countrywide, wearing 14 my project finance hat, let me tell you what it has 15 been like to be an opportunity finance partner with 16 the bank. 17 Bank of America and its recently acquired 18 new franchise LaSalle Bank has been a very 19 resourceful and engaged partner that has helped and 20 is helping CCLF extend our capital into the the 21 furthest reaches of our communities. 22 Over several years the bank has 23 effortlessly provided CCLF with operating support 24 and investments. 0195 1 Clearly it is easy to publicly acknowledge 2 the value of the bank's support of our operations, 3 however, there's a role that the Bank of America is 4 playing in our region that touches CCLF and our 5 borrowers in a more important way. 6 The bank is investing tens of millions of 7 dollars directly in construction loans and via tax 8 credit vehicles and game changing large scale 9 development across the region. 10 Many may not know this, but it has become 11 a major player helping to finance the Chicago 12 Housing Authority's multi billion dollar plan for 13 transformation, but more specifically to CCLF, the 14 bank has provided construction finance for the 40 15 million dollar Whistler Crossing mixed use 16 development in Riverdale, Illinois, a small 17 entering suburb just south of the city that is 18 fighting valiantly to reverse years of decline 19 caused by industrial plight and is expected to 20 disclose on construction financing for the 21 $150 million mixed use Wilson Yard project in the 22 city's, dare I say, gritty uptown community. 23 CCLF is not only grateful to Bank of 24 America because it is a key source to repay our 0196 1 large predevelopment loans on both of these 2 transactions but instead because both projects are 3 very large and complex, and when I say complex, I 4 mean 15 to 20 layers of financing and fraught with 5 a fair amount of risk, but both projects should 6 prove enormously transformational for their 7 surrounding communities. 8 We at CCLF encourage Bank of America to 9 use it great bandwidth to continue financing high 10 risk complex projects like Whistler Crossing and 11 Wilson Yard in communities from coast to coast. 12 Now as I reflect on Bank of America's 13 acquisition of Countrywide, wearing my hat as a 14 member of the Chicago CRA Coalition Opportunity 15 Finance Network and the National Community 16 Reinvestment Coalition, precisely because it has 17 demonstrated such a high commitment to community 18 development and has the resources to do things in a 19 game changing way, CCLF stands with many of our 20 community colleagues and encouraging the bank to 21 take the following actions among many other 22 important recommendations, and we enlist the help 23 of the Federal Reserve in our effort. 24 We ask that the bank commit to 0197 1 aggressively modify problem Countrywide loans into 2 30 year fixed rate products. 3 While we salute the bank for its 4 foundation of $35 million effort to work with 5 community groups to prevent foreclosures and 6 convert some units to rentals, we know that 7 modifying Countrywide's problem loans will have a 8 far greater impact. 9 We ask that the bank commit to maintaining 10 staffing levels at Countrywide operations to 11 adequately hand the huge case load of problem 12 loans, not doing so could allow far too many hard 13 working American families to slip between the 14 cracks and into foreclosure. 15 Further we want to applaud Bank of America 16 for committing today that the combined company 17 would halt providing option ARMs, significantly 18 curtail low documentation lending, and limit 19 prepayment penalties. 20 We also encourage Bank of America to 21 proactively eliminate any fair lending practices 22 that it would inheret from Countrywide that are 23 under investigation at state and Federal levels. 24 Finally given how critical the combined 0198 1 company's home mortgage portfolio will lead to the 2 stability of low wealth communities and indeed the 3 nation's health, I support my colleagues' call for 4 the bank to meet with community groups regularly to 5 monitor and discuss progress and provide data on 6 loan modifications, community investment, mortgage 7 lending, and so forth. Thank you. 8 MS. BRAUNSTEIN: Thank you very much. 9 Ms. Aruguete. 10 MS. ARUGUETE: My name is Joy Aruguete, and I'm 11 executive director of Bickerdike Redevelopment 12 Corporation, we're a 40 year old not-for-profit 13 community development corporation serving four 14 communities in the near northwest side of Chicago, 15 and we've produced about a thousand units of 16 affordable -- over a thousand units of affordable 17 housing over the last 40 years. 18 And we have a number of relationships with 19 Bank of America, they're the lender on one of our 20 projects. We have several number of accounts with 21 them. And we have certainly enjoyed their support 22 over the years. 23 One of the things that we've heard about 24 in the City of Chicago that we know about is that 0199 1 there is a foreclosure crisis underway which 2 certainly Countrywide has not -- has been a -- has 3 not engaged in lending practices which have avoided 4 this crisis. 5 We also know that there is a lack of 6 rental housing that is needed in the City of 7 Chicago that both has been in decline over the last 8 decade, and there is projected to be a significant 9 shortage, a growing shortage by the year 2020. 10 I think that our recommendations or my 11 recommendation for Bank of America in this 12 transaction is to create a product line which meets 13 the needs of Chicago's rental portfolio which has 14 been mid sized loans. 15 I think also to initiate a system to 16 transfer bank owned properties in Illinois to 17 municipalities and/or not for profit developers who 18 can rehab or recycle those homes into habitable and 19 affordable uses. 20 Also to initiate an immediate foreclosure 21 moratorium on all mortgage loans in the Countrywide 22 as well as Bank of America portfolio including 23 those that are currently being serviced. 24 And then to initiate a workout process for 0200 1 borrowers who are in danger of losing their homes, 2 moving them to fixed interest rate products of no 3 more than six percent and for no more than a 30 4 year period. 5 In addition, to meet semiannually with 6 Chicago CRA Coalition and senior Bank of America 7 community reinvestment, mortgage lending and retail 8 staff to evaluate investment impacts and explore 9 product adjustments. 10 And then, finally, to maintain or increase 11 the level of philanthropic giving through the bank 12 to the broader community development field. 13 Bank of America has played a strong role 14 in Chicago in the development of communities, and 15 we hope that it will broaden its reach and engage 16 in this acquisition responsibly and use it as an 17 opportunity to revitalize Chicago's communities. 18 Thank you for your attention. 19 MS. BRAUNSTEIN: Thank you very much. 20 Mr. Sandos. 21 MR. SANDOS: Thank you very much. My name is 22 Tim Sandos, and I'm the president and chief 23 executive officer of the National Association of 24 Hispanic Real Estate Professionals, and I also 0201 1 wanted to add that I was formerly chair elect of 2 the Omaha branch of the Kansas Federal Reserve 3 Bank. I love the institution, research you do, so 4 I'm very happy to be able to be here in support of 5 this merger. 6 Those of you not familiar with NAHREP, 7 we're an eight year old organization of 16,000 8 members. Our 63 chapters span 48 states. 9 Last year we did $65 billion in 10 originations, it's approximately 25 percent of all 11 Hispanic lending in American has been touched by 12 our members. 13 So we're very proud of the growth and the 14 expansion that we have had in this community, and 15 it would not have occurred without the support of 16 Bank of America and Countrywide as two of our 17 original sponsors and supporters. 18 As a professional trade association, we 19 strike quite a balance. Our mission statement is 20 to increase the sustainable Hispanic homeownership 21 grant, sustainable because we do no one any favors 22 putting them in the homes that they're going to 23 lose two to three years later, but we do that by 24 educating and supporting professionals who serve 0202 1 the market. 2 They're the ones that they see on the 3 street, the face before consumers, they're the ones 4 who are going to make or break the success of those 5 consumers when they move into the homes, and that's 6 the area that we have specialized in. 7 Now, the Hispanic community is very unique 8 at this point in time. We have a combination of 9 the fastest growing population in the country, the 10 largest youth population between the age of 17 and 11 35 which are the greatest income earning years 12 before them. 13 They're a fast income growth, the largest 14 growth segment for the Hispanic community's income 15 level is $75,000 or more, so we're really hitting 16 now a swing in increase, and those combinations of 17 things create the opportunity for Hispanics to 18 really become the replacement to the baby boomers 19 to absorb some of the inventory that we're seeing 20 coming into REO or due to foreclosure. And we 21 think that this merger will support the ability for 22 those things to happen. 23 The merger will result in combining the 24 industry's best known origination technology that 0203 1 comes from Countrywide with the resources and 2 extensive bank footprint the Bank of America 3 provides. 4 There is excellence in professional and 5 consumer education that's really offered by both 6 organizations and that have been providing those to 7 us for all these eight years that we've been in 8 existence. 9 This is the kind of training that's going 10 to be essential to us being able to reestablish 11 trust and confidence in consumers out there, first 12 for consumers wanting to understand the valuations 13 and the right type of loan to be in and to be able 14 to recall professionals as trusted adversers that 15 are going the advise them in the right way. 16 Now, many of my members came into the 17 industry in the last five to seven years, they 18 don't understand how to handle loans other than the 19 huge volumes they have until now, and need to be 20 retrained, and it's Bank of America who have 21 stepped forward and provide that professional 22 training for us in so many different instances. 23 Countrywide has provided a myriad of 24 training for our members to understand how to 0204 1 develop active loan packages for consumers that are 2 there. 3 Both organizations, particularly 4 Bank of America led the development of what we call 5 en con bianza (phonetic). It's the non-rev code of 6 trust and set of ethical principals and standards 7 by which we serve the community to ensure that they 8 are not being dealt with as predators that have 9 treated them in the past. 10 And I really want to emphasize that this 11 happened years before it became popular with 12 regulators or with legislators, we put our code of 13 trust into play. 14 Both organizations, Countrywide in 15 particular was a founding sponsor, they made a 16 commitment to the Hispanic community, again without 17 regulatory requirement but because they believed in 18 the opportunities for the community. 19 That meant a lot to professionals who are 20 trying to find ways to finance homes, and Bank of 21 America last year received a NAHREP's founders 22 award for leadership distinguished by the work that 23 they did with helping our members to successfully 24 place people in the homes. 0205 1 So you think -- don't think that we just 2 lean to the industry side, our other recipient last 3 year was ACORN, so you see, we run a pretty good 4 gamut, we try to create the bridge between 5 community and to the professionals and how we best 6 serve the marketplace. 7 Bank of America has created a regeneration 8 program that we hope will be expanded when 9 Countrywide comes in as a result of this 10 acquisition. 11 In the last two months of last year, well 12 over a thousand leads with better than 38 percent 13 of those leads converted into loans within a 14 two-month period, and this all put minority 15 homeowners into homes. 16 Lastly, Countrywide has entered into a 17 relationship with one of our members known as Asset 18 Management which is a company that's dedicated to 19 turning REO properties due to homeownership 20 opportunities for minorities, and the success rate 21 has been 78 percent of those homes going to owner 22 occupied homes all for minority buyers. 23 I thank you very much for the opportunity 24 to support this and look forward to any kind of 0206 1 questions you might have. 2 MS. BRAUNSTEIN: Thank you very much. 3 Mr. Dougherty. 4 MR. DOUGHERTY: My name is Bob Dougherty, I'm 5 the executive director of St. Leonard's Ministries. 6 I think I'm here because I'm small 7 potatoes in terms of my colleagues but, ladies, you 8 know small potatoes add texture and taste to the 9 soup. I think that's what I'm to do. 10 St. Leonard's Ministries is a 11 not-for-profit, about 50 years old on the near west 12 side of Chicago. We work with the particularly 13 marginalized population, and I think that's key to 14 what I would like to say. 15 We work with formerly incarcerated men and 16 women who exit prison and are trying to rebuild 17 their lives. 18 This is not an easy population with which 19 to work, this is not an easy population to bring to 20 a bank and ask for funding and get assistance, and 21 LaSalle/Bank of America has been extremely generous 22 with us over the years. 23 For a good long time in the history of 24 St. Leonard's, we worked with providing services 0207 1 for formerly incarcerated men and women. When we 2 got to the point where we needed to do housing, we 3 knew that we needed help to do this, we couldn't do 4 this by ourselves, and one of the main resources in 5 terms of getting the assistance we needed was 6 LaSalle Bank. 7 We had no idea what a pro forma meant, we 8 had no idea what another use of a red pen could be 9 other than correcting things, so the staff at 10 LaSalle Bank and the people there were extremely 11 helpful to us. 12 Not only was there money made available to 13 us, but again it was this ongoing training that 14 helped us realize how to look at statements, how to 15 look at rental income, how to look at all the 16 components that go together for a successful 17 housing project. 18 So without their help I don't think we 19 would have been able to do this. And again I would 20 like to stress that I can only assume that through 21 this merger that other small potatoes, other 22 nonprofit organizations and agencies would gain 23 from this continued sense of giving back to the 24 community at all levels. 0208 1 At the level that we're at, there isn't a 2 lot of publicity, there isn't a lot of millions 3 talked about, but there's a lot talked about in 4 terms of rebuilding people's lives in returning 5 that type of capital to the community, and we can 6 only assume that this merger will further that. 7 I would like to suggest one even smaller 8 piece that's a big part of this. When St. 9 Leonard's Ministry celebrated it's 50th anniversary 10 a few minutes ago, LaSalle Bank was the one who 11 sponsored our whole event, and the mayor was on the 12 committee, and it was a big event for us, and we 13 couldn't have done it without the help of 14 LaSalle/Bank of America. 15 Those are small things, but communities 16 are built on small components, and I would like to 17 suggest that this can only be good for other 18 agencies such as our. And I thank you. 19 MS. BRAUNSTEIN: Thank you very much. 20 Mr. Markowski. 21 MR. MARKOWSKI: Good afternoon. I'm Jack 22 Markowski, president of Community Investment 23 Corporation or CIC for short. 24 On behalf of CIC, I am pleased to testify 0209 1 in support of Bank of America's proposed 2 acquisition of Countrywide Financial Corporation. 3 CIC is a not-for-profit corporation that 4 is the Chicago area's leading multi family rehab 5 lender. 6 Since 1984, CIC has issued more than 1400 7 loans for $855 million to acquire and rehabilitate 8 more than 39,000 units of affordable rental housing 9 throughout the six county Chicago regions. 10 We are capitalized by more than 11 $550 million in commitments from almost fifty 12 investors primarily composed of Chicago area banks 13 and thrifts. 14 Bank of America through its predecessor 15 institutions has been a major investor and 16 participant in CIC since our creation in the 1970s 17 and since the beginning of our multi family lending 18 in 1984. 19 Currently Bank of America is one of our 20 two major investors. Its pledge of $126 million 21 represents more than 22 percent of our loan pool. 22 In addition to its financial investment, Bank of 23 America through its employees provides active 24 support and leadership for CIC. 0210 1 Two employees Gary Washington and Reinhart 2 Schneider are long-time members of our fifteen 3 member Board of Directors. 4 Mr. Washington serves as chairman of the 5 CIC board and Mr. Schneider is the immediate past 6 chairman. 7 Another Bank of America employee, 8 Christine Germaux is a long standing member of 9 CIC's loan committee which reviews and approves 10 individual loans and provides general oversight for 11 CIC's multi family lending activity. 12 In addition to Bank of America's 13 significant financial and personal participation in 14 the core business of CIC, we can attest to Bank of 15 America's role as a leader in addressing some of 16 the special challenges posed by today's mortgage 17 crisis which primarily affects single family 18 lending. 19 In Chicago one of the results of 20 foreclosures and the deterioration of the single 21 family for sale market is that many buildings which 22 were originally operated under single ownership as 23 viable multi family rental properties have failed 24 in their conversion to condominiums and now stand 0211 1 vacant and abandoned with multiple defaulted loans 2 on individual condo units. 3 At CIC we are attempting to re-assemble 4 these failed condo conversions and restore them 5 under single ownership as valuable parts of our 6 rental housing stock. 7 Alone among the many institutions that 8 hold mortgages on failed condos, Bank of America 9 has moved aggressively to resolve this complex 10 troubled situation. 11 Bank of America employees have been 12 accessible, responsive, and able to make decisions. 13 They have encouraged other financial institutions 14 to join them in restoring orderly ownership and 15 control to these buildings. 16 It is this kind of leadership that we 17 expect Bank of America to continue to exhibit in 18 resolving the difficult issues facing Countrywide. 19 For this and for their long standing 20 support and participation in the activities of CIC, 21 we support Bank of America's proposed acquisition 22 of Countrywide Financial Corporation. 23 Thank you for this opportunity to testify. 24 MS. BRAUNSTEIN: Thank you very much. 0212 1 Questions for the panel? All right. Thank you 2 very much. I'm not sure, is our next panel here? 3 Welcome. Good afternoon. Just to go over 4 the brief housekeeping notes, we have time keepers 5 right there and there's a little box with lights in 6 front of it that will show you a yellow light when 7 you have two minutes left and then a red light when 8 you're finished. 9 And the last thing is I would ask you to 10 please state your name and organization at the 11 beginning of your statement so that we can get it 12 on the record. 13 And so far today I've done really well 14 with names. I'm going to start with Ms. Alnaqib. 15 MS. ALNAQIB: Good afternoon. My name is Susan 16 Longworth Alnaqib. I'm co-president of Chicago 17 Community Ventures, and unlike many of the other 18 groups that have testified this afternoon, we focus 19 exclusively on smalll business development. 20 Also unlike many of my colleagues who have 21 testified today, we have a relatively new 22 relationship with Bank of America although have 23 enjoyed a very strong relationship with LaSalle 24 Bank and one that has supported us and stuck with 0213 1 us through some recent organizational transitions 2 and for that we are extremely grateful. 3 CCV is a Community Development Finance 4 Institution and we provide financing and advisory 5 services to small businesses located in Chicago's 6 low and moderate income neighborhoods, those 7 business are owned by minority or women. 8 Our mandated is to provide small business 9 owners with the resources they need to grow to 10 access capital and create jobs in the communities 11 we serve. 12 At CDFI we have approximately $7.5 million 13 under management in our loan fund and through a 14 small business loan fund which we manage for the 15 City of Chicago. 16 Our loan amounts are in amounts of $25,000 17 to $250,000 seeking to fill the capital gap that 18 many business owners face after they have exhausted 19 all microfinance and other options. 20 We work with those clients who will some 21 technical assistance and time will develop into 22 viable candidates for additional financing. We 23 make every effort to secure bank financing for our 24 clients knowing that they will benefit from better 0214 1 rates and products than we can offer. 2 Like everyone who has presented today, 3 none of our successes have been accomplished alone, 4 we rely heavily on partnerships to achieve our 5 impact. 6 We are members of the Opportunity Finance 7 Network, and operate contracts for the U.S. 8 Department of Commerce Minority Business 9 Development Agency as well as for the SBA, the 10 Illinois Department of Commerce and Economic 11 Opportunity, and our City of Chicago delegate 12 agency. 13 Chicago's numerous community development 14 organizations, academic centers, financial 15 institutions including Bank of America round out a 16 portfolio relationship we bring to bear to meet the 17 various needs of our clients. 18 Over the past five years, we have 19 channeled over $178 million to the businesses and 20 communities we serve. Over 50 percent of this has 21 been in excess to capital. We've also created or 22 retained almost 5,000 jobs. 23 While our clients cut across all 24 industries and represent all stages in the life 0215 1 cycle of business, the majority of our clients have 2 over $250,000 in revenue, employ more than five 3 people and have more than two businesses. 4 There are also other commonalities. Like 5 many small business owners, their personal home is 6 their primary and often only asset, and the value 7 of that asset is intrinsically related to their 8 ability to obtain financing but will enable them to 9 grow their business and create jobs for the members 10 of their community. 11 If that underlying asset is compromised 12 and that expansion may not happen, those jobs will 13 not be created. 14 We are aware every day that in the 15 communities we serve, over 90 percent of businesses 16 are small businesses, and those small businesses 17 create 80 percent of new jobs. 18 As I mentioned earlier we're in the 19 process of expanding our relationship with Bank of 20 America, building on a multifaceted relationship 21 with LaSalle Bank. 22 This has included board representation and 23 investment in our loan fund, annual charitable 24 contributions, and an important role of repository 0216 1 for the loan funding management with the City of 2 Chicago. 3 Bank of America has invited and is 4 currently reviewing a grant application from us, 5 and we also recently met with a representative from 6 their program related to investment team. 7 We are encouraged by their strong CRA 8 commitment and look forward to working together to 9 build strong communities through homeownership and 10 business ownership alike and as a result support 11 the proposed merger. Thank you. 12 MS. BRAUNSTEIN: Thank you very much. 13 Mr. Geer. 14 MR. GEER: Good afternoon. My name is Andrew 15 Geer, I'm the executive director of Heartland 16 Housing, it's the housing partner of the Heartland 17 Alliance for Human Needs and Human Rights. We work 18 to provide a safe and decent home for all 19 individuals and families impacted by homelessness 20 and poverty. 21 As one of the lead organizations involved 22 in the relocation of Katrina evacuees in Chicago, 23 we saw firsthand the devastation created by the 24 displacement of families from their communities and 0217 1 homes. 2 We understand the benefits of timely 3 intervention and will place support in assisting 4 families in a successful relocation to stable 5 housing. 6 The cost to society is great when families 7 are left to their own means in making this 8 transition. 9 As we look at the foreclosure crisis we 10 are already beginning to sees the impact on our 11 services in our communities are families are 12 displaced from their homes. 13 We believe that foreclosure prevention is 14 one key aspect to address this crisis. We 15 encourage Bank of America to take leadership around 16 the issue of displacement of vacant buildings as 17 they look to acquire Countrywide. 18 As such we propose that Bank of America 19 adhere to the following principles as part of its 20 acquisition of Countrywide. 21 Support the work of nonprofits to engage 22 families that are displaced due to the foreclosure 23 and loss of their home. 24 As families leave their homes and into 0218 1 rental housing, they will be confronted with the 2 affordable housing crisis. In addition families 3 will have to repair bad credit to enter rental 4 housing, support will be needed in helping families 5 make this transition. 6 Support the creation of an acquisition 7 fund to help nonprofit organizations acquire 8 managed foreclosed properties which will help 9 stabilize the neighborhoods in which we work. 10 Build the capacity of local organizations 11 to manage properties acquired through foreclosure, 12 ensure that they are maintained as community 13 assets. We see property management as a key 14 cornerstone for a foreclosure prevention strategy 15 and we feel that we have to work to build capacity 16 of organizations to deal with this issue. 17 Work with local providers to remove the 18 barriers in negotiating with loan servicers around 19 the acquisition and disposition of foreclosed 20 properties. 21 Heartland Alliance has been a strong 22 beneficiary of support from both LaSalle and from 23 Bank of America, and we believe that the 24 acquisition of Countrywide needs to be put into the 0219 1 hands of a good community steward, and we have a 2 strong relationship with Bank of America and 3 LaSalle, and we've been encouraged by the 4 discussions that we've had with them around these 5 issues, around the foreclosure issues. 6 As a member of the Chicago Rehab Network 7 I'm also involved in some of those discussions and 8 are in support of that, of the directions and ideas 9 that Bank of America has taken in their leadership. 10 So I encourage them to maintain that 11 leadership as they move forward with these 12 discussions and to maintain a focus on not only the 13 individuals -- on the assets that are parts of 14 these communities but also the individuals. Thank 15 you for this opportunity to provide testimony. 16 MS. BRAUNSTEIN: Thank you very have. 17 Mr. Pinsky. 18 MR. PINSKY: Thank you. Good afternoon. It's 19 good to be here. 20 I am Mark Pinsky, president and CEO of 21 Opportunity Finance Network, the nation's leading 22 network of Community Development Financial 23 Institutions. You've had the good fortune to hear 24 from several of us today I think. 0220 1 CDFI is a private sector financial 2 institution that lends and invests in all 50 states 3 to benefit low income and low wealth people, 4 communities, and markets. We work in urban, rural, 5 and reservation based places. 6 We lend and invest outside the margins of 7 conventional finance to help the people of markets 8 we serve enter the economic the mainstream and help 9 mainstream institutions discover these opportunity 10 markets. 11 Our industry has financed more than 12 $25 billion in opportunity markets for more than 30 13 years. Our net charge operates cumulatively are 14 less than one percent, comparable to mainstream 15 financial institutions working more conventional 16 markets that are generally thought to present less 17 risk. 18 In addition I should note that I'm 19 chairman of the Opportunity Mortgage Network, an 20 affiliate of Opportunity Finance Network that has 21 offered responsible mortgage products in the places 22 where CFI has covered. 23 I've submitted some written testimony, so 24 I'm going to excerpt from that today just to keep 0221 1 it brief, and I want to make four points. 2 First, I want to say if there's a single 3 lesson that the Opportunity Finance Network has 4 learned through our experience and proven through 5 our practice, it is this, it is possible to lend 6 responsibly and profitably and not performing in 7 subprime markets. 8 It is a matter of discipline and thought 9 and practice coupled with a commitment to producing 10 sustainable gains for communities, markets, 11 financial intermediaries, and investors. 12 Second, I am confident and satisfied Bank 13 of America's purchase of Countrywide would be a 14 significant positive step. 15 Bank of America's approach to mortgage 16 lending is fundamentally responsible. 17 Countrywide's approach was fundamentally 18 irresponsible. 19 Bank of America's mortgage business was 20 and is based on sound underwriting and credit 21 principles and practices, Countrywide's was not. 22 Bringing the Countrywide mortgage business 23 within Bank of America seems certain to result in a 24 much more disciplined and responsible practice of 0222 1 providing mortgage credit. 2 As a result the acquisition seems likely 3 to provide a little more stability than we see 4 today in the credit and financial markets and so I 5 would hope in the economy. 6 Third, Opportunity Finance Network has 7 experienced firsthand the discipline Bank of 8 America practices in its credit business. 9 In 2006, OFM borrowed $10 million from 10 Bank of America for the purpose of providing 11 liquidity to some of the financial institutions in 12 our CDFI network who lend small businesses and 13 enterprises, particularly microenterprises. 14 In our experience Bank of America is 15 innovative, aggressive, and effective in serving 16 those markets. 17 Bank of America's underwriting of OFN was 18 thorough and rigorous. It's monitoring has been 19 comprehensive and respectful in its focus on 20 benefiting the low income income and low level 21 people OFN exists to serve has been consistent and 22 unrelenting. 23 The $10 million relationship has been 24 successful. We have so far loaned $9 million that 0223 1 our network, CDFI -- that CDFI's have in turn 2 reloaned to small businesses and microenterprises. 3 Because of the favorable terms and 4 conditions Bank of America provided and because 5 they approached this as a serious business 6 activity, we are able to serve more customers over 7 a long period than we would otherwise have served. 8 Fourth and finally, in my view Bank of 9 America is proposing to take on with its purchase 10 of Countrywide a special responsibility to look 11 after Countrywide's customer to improve the well 12 being of the mortgage market and to help restore 13 safety and soundness to financial markets. 14 These are deeply troubling times for 15 homeowners, mortgage lenders, and financial 16 institutions. 17 The market is looking for direction, and I 18 call on Bank of America to help provide it. If I 19 did not think Bank of America were up to this 20 challenge and committed to meeting the high 21 standard of responsibility, I would not be 22 testifying today in support of the proposed 23 purchase. 24 It would not be enough in my opinion for 0224 1 Bank of America simply to cease and desist from 2 some of the irresponsible lending activities that 3 lead to Countrywide's problems. 4 Bank of America should make extraordinary 5 efforts to work our loans that are in or near 6 foreclosures so that homeowners can remain 7 homeowners, should aggressively support credit 8 counseling agencies and homeownership counselors, 9 not just now but for decades to come. 10 Bank of America should continue to support 11 on the ground community development advocates and 12 organizations that provide vital channels to low 13 income and low level borrowers. 14 And finally Bank of America should do 15 everything possible to leave the mainstream 16 financial system in responsible manner. Thank you 17 for the opportunity to speak. 18 MS. BRAUNSTEIN: Thank you very much. Any 19 questions? Okay. 20 Thank you very much for your testimony. 21 Do you want to bring the next speakers up. 22 Okay. Our time keepers are right there, 23 we'll signal you when you have two minutes left of 24 your time, and I would ask that each of you start 0225 1 your statement by stating your name and your 2 organization so we can get it on the record. And 3 we'll start with Mr. Jourdain-Earl. 4 MR. JOURDAIN-EARL: Okay. Good afternoon. My 5 name is Maurice Jourdain-Earl. I am actually 6 representing two organizations, one my company 7 which is Compliance Technologies and a nonprofit 8 organization that we formed Lending Industry 9 Diversity Conference, Inc., and we're based in 10 Washington, D.C.. 11 I am here in support of the acquisition of 12 Countrywide, but let me first tell a little bit 13 about Compliance Technologies and about Lending 14 Industry Diversity Conference. 15 Compliance Tech was formed in 1992, and we 16 provide specialized lending intelligent services to 17 financial institutions nationwide, including in 18 that mix there was some information for regulators 19 and nonprofit organizations. 20 Our team is multidisciplined in areas of 21 lending, research, statistical analysis, law and 22 economics, and what makes us unique is that we 23 implement our multidisciplinary approach by 24 exploring novel data driven technologies. 0226 1 Our motto is all lenders are not alike. 2 This says that we recognize cookie cutter 3 approaches to strategic markets, CRA, fair lending 4 and low and moderate income lending are unlikely to 5 work, therefore, we pride ourselves in taking the 6 data and to the facts of the data to uncover 7 specific lending opportunities, systemic 8 operational impediments to success, and hidden 9 origination and compliance failure risk. 10 With that said we were the first company 11 in the country to develop software to detect 12 discrimination in lending. 13 That system is in play in a number of 14 different financial institutions around the country 15 including some Federal bank regulators. 16 The Lending Industry Diversity Conference 17 was formed four years ago as a nonprofit D.C. based 18 corporation organized for the following purposes: 19 One, conducting conferences to promote the 20 link between racial and ethnic diversity in the 21 work force and racial and ethnic diversity in 22 lending and credit applications. 23 Increasing the racial and ethnic diversity 24 of the work force and suppliers in all lending and 0227 1 credit granting sectors. 2 And then finally research and publicizing 3 ways to capitalize on racial and ethnic diversity 4 as a mechanism to increase minority loan 5 originations. 6 We are conducting our fourth annual 7 Lending Industry Diversity Conference, strategic 8 markets and diversity conference in October of this 9 year in Washington, D.C. 10 Bank of America has been one of our 11 staunchest supporters. They have been a gold 12 sponsor of this conference every year, and not only 13 have they sponsored in terms of dollars, but also 14 in terms of their effort to make the conference a 15 success. 16 The conference literally has become the 17 forum to talk about issues of race and lending in 18 the United States. 19 We are a joined at the conference by a -- 20 our co-event sponsors are January Financial and the 21 Mortgage Bankers Association of America. Our 22 corporate sponsors, Bank of America has been again 23 one of our staunch supporters in that they have 24 helped us to make the conference a success. 0228 1 More importantly, though, we have a 2 minority lending awards dinner where we use the 3 HMDA data to analyze the lending performance of 4 every lender in the country to make certain awards. 5 In 2004 and 2005, Bank of America won the 6 minority lending penetration award two years 7 straight. The third year, 2007, we did the award 8 based upon lender's regulatory peer groups. 9 Bank of America won the minority lending 10 award for the OCC regulatory peer group, and in 11 that year, there were 630,000 minority loans made 12 by the OCC regulating institutions, Bank of America 13 made 120,000 or 19 percent of that total. 14 Mind you, we don't include subprime rate 15 loans in any of the analytics that we use to decide 16 who the award winners are. 17 With that said, Countrywide not including 18 any of the subprime loans was the number one 19 minority lender in the United States. 20 When this acquisition takes place, it is 21 likely that Bank of America will be the number one 22 minority lender in the United States bar none. 23 With that comes a huge responsibility, 24 one, a huge responsibility to, one, continue to 0229 1 lend to people of color in a way that is affordable 2 and sustainable. 3 Bank of America through their efforts we 4 know had that as a model. Clearly with this 5 acquisition they will inherent some challenges and 6 those challenges will need to be met head on, 7 otherwise we will see some slippage, we will see 8 slippage of loans made to African Americans, 9 Latinos, Asians, and other people of color in this 10 country. 11 And so I say that it is important that the 12 acquisition takes place largely because it will 13 become the platform from which many people in this 14 country will be able to sustain homeownership, and 15 we can reduce this gap in homeownership rates in 16 this country. Thank you. 17 MS. BRAUNSTEIN: Thank you very much. 18 Ms. Holler. 19 MS. HOLLER: My name is Cindy Holler, I'm the 20 president of Mercy Housing Lakefront which is based 21 here in Chicago and works in the midwest region. 22 I'm part of the larger Mercy Housing which 23 is based in Denver, it has local offices in many of 24 the places where Bank of America is active. 0230 1 I want to preface my remarks by saying 2 it's Mercy Housing's policy never to weigh in on 3 whether mergers work or don't work because we don't 4 feel that we have enough to deal with that you all 5 have in order to make determinations like that. 6 Having said that we do believe very 7 strongly in the good work that Bank of America 8 does, has done with us, and we want to support 9 their business strategy whenever we can. 10 I want to say that I have a unique 11 perspective on Bank of America personally having 12 worked for seven years at Fannie Mae making real 13 estate investments around the country. We worked 14 very hard to steel everything we could from Bank of 15 America ideas about doing that because they were so 16 good at that. 17 I admire them profusely as it comes to 18 community development, they've done some fabulous 19 things around the country and I've really been able 20 to see that work, and we were luckily enough to 21 recruit some of their staff to come to Fannie Mae 22 and teach us how to do it as well. 23 So having them have a larger presence here 24 in Chicago for me personally is very exciting 0231 1 because I think there's a lot they can -- they have 2 learned nationally that they also are not afraid in 3 any instance to bring locally. 4 I've probably not seen another institution 5 that can work both nationally and locally as well 6 as they can, they've very nimble about that, and 7 that's very difficult to do as somebody who worked 8 nationally at Fannie Mae on a retail basis and a 9 wholesale basis. 10 I want to just say several other things, 11 from a philanthropic perspective, we found 12 nationally at Mercy and locally that Bank of 13 America has always been a good partner of ours, and 14 they've given us over millions of dollars over the 15 years to try out new things in local markets and 16 experiment, and the support is very much 17 appreciated. 18 They have been very supportive of allowing 19 their in-house personnel to volunteer on our boards 20 of directors across the country including here in 21 Chicago, and we have found them to be active 22 leaders on our boards in helping us shape the 23 future of the rental market in the United States. 24 Just by way of background, Mercy Housing 0232 1 nationally owns and manages about 19,000 units of 2 housing across the country. We're based in 3 San Francisco, Sacramento, L.A., Denver, Chicago, 4 and Atlanta. 5 Here in Chicago we largely own, manage, 6 and develop housing for low income families and for 7 homeless individuals, and the kind of leadership 8 that Bank of America has shown to us in thinking 9 through how we continue to serve those markets at 10 scale has been inspiring. 11 I would also want to say a little bit 12 about their products. I found, and I'm very 13 familiar with all the lending products offered in 14 the local marketplace by local lenders based upon 15 my experience with Fannie Mae. 16 I've found Bank of America's products to 17 be much more innovative. They would think about 18 things like entity level PRIs as opposed to project 19 based PRIs which I think is starting to recognize 20 that capital to large and regional not-for-profits 21 that want to start to fill the housing gap are -- 22 requires that kind of investment, and they've been 23 leaders in that. And I've not seen any other 24 institution take a step out in the same way that 0233 1 Bank of America has. 2 I would just want to finalize my comments 3 by saying having witnessed the LaSalle/Bank of 4 America merger, we found that two plus two really 5 did equal five in this case. 6 LaSalle and Bank of America when they 7 merged here, we found that the philanthropy did not 8 stop, it increased, and the innovation and the 9 ideas that were put on the table locally here in 10 Chicago got bigger, not smaller. 11 So just as a Chicago citizen and one that 12 runs a large not-for-profit here, I'm thrilled to 13 see Bank of America in this market. 14 MS. BRAUNSTEIN: Thank you very much. Any 15 questions? Thank you very much for your testimony. 16 And we have one more speaker. I would assume 17 you're Ms. McDaniel. 18 MS. MC DANIEL: Yes, I am. I didn't realize 19 you were running ahead of schedule. Thank you. 20 MS. BRAUNSTEIN: You were the only female left 21 on the list, so I was making the assumption. 22 MS. MC DANIEL: Good guess. 23 MS. BRAUNSTEIN: We have time keepers here, 24 just so you know, that will signal you when you 0234 1 have two minutes left and the yellow light will go 2 on, and then they'll signal you when the time is 3 up. 4 And, please, when you begin your statement 5 state your name and your organization. 6 MS. MC DANIEL: Yes. Absolutely. My name is 7 Melissa McDaniel, and I'm the executive director of 8 North River Commission. 9 North River Commission is a 46 year old 10 nonprofit community based organization working on 11 the northwest side. 12 Our boundaries run from Devon Avenue on 13 the north, Addison on the south, Chicago River on 14 the east, and Cicero on the west, and I would just 15 like to start by saying that, you know, we've had a 16 historical and current relationship with Bank of 17 America really in supporting our work in two 18 different areas that we work in, both economic 19 development and housing, and obviously for today's 20 purposes I was going to talk briefly about some of 21 the work that we've done with them in housing. 22 Historically when Bankers Life was leaving 23 the Mayfair area and was taking hundreds of jobs 24 with them and leaving several commercial vacant 0235 1 spaces in our community, Bank of America really got 2 behind us to develop a comprehensive commercial 3 redevelopment plan for how to use those spaces and 4 how to bring jobs back in the community including 5 one of the pieces that we've used primarily was to 6 develop an affordable senior housing project. 7 It was a $10 million project with 97 units 8 for senior housing. It still currently stands at 9 4444 West Lawrence which we partially own as 10 stakeholders, and that was a really important piece 11 for this community that was losing such a large 12 investment was figuring out how we can help to 13 bring businesses back to the area and how we can 14 make sure that we have a strong housing stock and 15 support the current seniors that live in the 16 community. 17 Also, you know, in today's trend, Bank of 18 America has stepped up to the plate to help support 19 our efforts in housing for really three different 20 areas of affordable housing. 21 The first has been the preservation of 22 subsidized senior housing in our communities. We 23 have six senior buildings in our neighborhoods that 24 are Section 8 project based buildings and they have 0236 1 worked to support us to preserve those as well as 2 working with landlords to identify the barriers to 3 creating affordable housing and helping them 4 preserve quality rentals in our neighborhoods which 5 we have increasingly seen a decrease in as many 6 condo conversations having taken place over the 7 past eight years. 8 We've actually lost 15 percent of our 9 rental units between 2000 and 2005, and I would say 10 at least another 5 to 10 percent in the last three 11 years, so that piece has really been crucial in 12 helping to make sure that we have a balanced mix of 13 housing that serves both low to moderate income 14 families as well as wealthier families in our 15 neighborhood. 16 And really the third piece has been to 17 look at the ways that we can create and to preserve 18 affordable housing in our neighborhood for low 19 income immigrant and refugee families which 20 primarily make up the community of Albany Park. 21 We have 40 major languages spoken in our 22 community, 127 ethnicities and there's a great 23 need. And so they have really come to support 24 North River Commission and our organization in 0237 1 these efforts, and we owe them a debt of gratitude, 2 our community, the support that they've given us, 3 and the organization and the businesses and 4 residents, it's making our community a better place 5 to live and work. 6 MS. BRAUNSTEIN: Okay. Thank you very much. 7 MS. MC DANIEL: Do you have any questions? 8 MS. BRAUNSTEIN: No questions. 9 MS. MC DANIEL: Okay. Thank you. 10 MS. BRAUNSTEIN: Okay. That seems like we had 11 a couple speakers that did not show, and so no one 12 signed up for the open mike, I'll give one last 13 chance if anybody has anything else they want to 14 say, and if not we'll consider this public meeting 15 adjourned and we will see some of you in 16 Los Angeles next week. 17 And I want to first before I officially 18 adjourn this just to thank everyone for your 19 testimony today, and I would also very much like to 20 extend very strong thanks from all of us to the 21 Federal Reserve Bank of Chicago and to Alicia 22 Williams and her staff for hosting us today and 23 doing such a wonderful job in that and doing the 24 time keeping and Steve for running back and forth 0238 1 and doing a lot of organizing this. And thanks to 2 all of you, and with that we will adjourn. 3 (Which were all proceedings 4 had in the above-entitled 5 cause.) 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 0239 1 STATE OF ILLINOIS.) 2 ) SS: 3 COUNTY OF C O O K ) 4 Susan Maul, being first duly sworn, on oath 5 says that she is a court reporter doing business in 6 the City of Chicago; and she reported in shorthand 7 the testimony given in the hearing of said cause, 8 and that the foregoing is a true and correct 9 transcript of her shorthand notes so taken as 10 aforesaid. 11 12 13 ______________________________ 14 CSR 15 16 SUBSCRIBED AND SWORN TO 17 before me this _ _ _ day 18 of _ _ _ _ _, A. D., 2008. 19 20 _ _ _ _ _ _ _ _ _ _ _ _ _ 21 Notary Public 22 23 24
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