Cash, Check or Cell Phone? Protecting Consumers in a Mobile Finance World

February 23, 2010 - Washington, DC

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Emerging Issue Forum Agenda and Conference Materials

8:30 Registration
Continental Breakfast
   
9:00 Welcome

Anna Alvarez Boyd, Associate Director, Division of Consumer and Community Affairs, Board of Governors of the Federal Reserve
Audio | Transcript (10 KB PDF)

   
9:15 State of the Mobile World

James Van Dyke, President and Founder, Javelin Strategy and Research
Presentation 344 KB PDF | Accessible version
Audio | Transcript (30 KB PDF)

Marianne Crowe, Vice President, Federal Reserve Bank of Boston
Presentation 201 KB PDF | Accessible version
Audio | Transcript (32 KB PDF)

Question & Answer
Audio | Transcript (16 KB PDF)

   
10:15 Break
   
10:30 Case Studies: Innovations in Mobile

Stuart Weiner, Vice President and Director of the Payments Systems Research, Federal Reserve Bank of Kansas City (Moderator)

Victor Pascucci, Assistant Vice President, USAA
Presentation 1.30 MB PDF | Accessible version
Audio | Transcript (25 KB PDF)

Jodi Golinsky, Vice President, Regulatory & Public Policy Counsel, MasterCard Worldwide
Presentation 628 KB PDF | Accessible version
Audio | Transcript (22 KB PDF)

Dickson Chu, Vice President of Global Product Experience, Paypal, Inc.
Presentation 846 KB PDF | Accessible version
Audio | Transcript (22 KB PDF)

Peter Lohmann, Head of Related Affairs, Telekom Austria Group
Presentation 1.4 MB PDF | Accessible version
Audio | Transcript (21 KB PDF)

Question & Answer
Audio | Transcript (24 KB PDF)

   
12:00 Lunch
Sandy Braunstein, Director, Division of Consumer and Community Affairs, Board of Governors of the Federal Reserve
Audio | Transcript (11 KB PDF)
   
 1:00 Mobile Opportunities: New Customers and the Underbanked

Ren Essene, Supervisory Policy Analyst, Division of Consumer and Community Affairs, Board of Governors of the Federal Reserve (Moderator)

Jennifer Tescher, Director, Center for Financial Services Innovation
Presentation 467 KB PDF | Accessible version
Audio | Transcript (18 KB PDF)

Jaidev Shergill, Founder and CEO, Bundle.com
Audio | Transcript (12 KB PDF)

Roy Sosa, Founding Partner, MPOWER Ventures and Chairman and CEO of MPOWER Labs
Presentation 5.5 MB PDF | Accessible version
Audio | Transcript (20 KB PDF)

Tim Flacke, Executive Director, D2D Fund
Presentation 163 KB PDF | Accessible version
Audio | Transcript (22 KB PDF)

Question & Answer
Audio | Transcript (22 KB PDF)

   
2:15 Mobile Commerce Challenges: Emerging Consumer Issues

Bob Hunt, Assistant Vice President and Director, Philadelphia Payments Center, Federal Reserve Bank of Philadelphia (Moderator)

Judith Rinearson, Partner, Bryan Cave LLP
Presentation 72 KB PDF | Accessible version
Audio | Transcript (19 KB PDF)

Denise Dias, Policy Specialist, Consultative Group to Assist the Poor, The World Bank
Presentation 425 KB PDF | Accessible version
Audio | Transcript (17 KB PDF)

Michelle Jun, Staff Attorney, Consumers Union
Audio | Transcript (14 KB PDF)

Harley Geiger, Staff Counsel, Center for Democracy and Technology
Audio | Transcript (17 KB PDF)

Question & Answer
Audio | Transcript (26 KB PDF)

   
3:30 Break
   
3:45 Discussion: What Should Policymakers Look For?
Audio | Transcript (48 KB PDF)

Allen Fishbein, Assistant Director, Division of Consumer and Community Affairs, Board of Governors of the Federal Reserve (Moderator)

Bob Hunt, Assistant Vice President and Director, Philadelphia Payments Center, Federal Reserve Bank of Philadelphia

Richard Crone, CEO, Crone Consulting, LLC

Gail Hillebrand, Financial Services Campaign Manager and a Senior Attorney, Consumers Union

Janneke Ratcliffe, Associate Director, Center for Community Capital, University of North Carolina at Chapel Hill

Matt Calman, Senior Vice President, Bank of America

Question & Answer
Audio | Transcript (28 KB PDF)

   
  Closing/Next Steps