FR 1379
Consumer Satisfaction Questionnaire; Federal Reserve Consumer Help--Consumer Survey, Consumer Complaint Form, and Appraisal Complaint Form
Description:
The Consumer Complaint Form (FR 1379c) allows consumers to submit either by mail, fax, or electronically a complaint against a financial institution to the Federal Reserve Consumer Help. The Appraisal Complaint Form (FR 1379d) collects information about complaints regarding a regulated institution's noncompliance with the appraisal independence standards and the Uniform Standards of Professional Appraisal Practice, including complaints from appraisers, individuals, financial institutions, and other entities. The forms can be filed electronically at https://www.federalreserveconsumerhelp.gov/en. The Board adopted to discontinue the Consumer Satisfaction Questionnaire (FR 1379a) and The Federal Reserve Consumer Help--Consumer Survey (FR 1379b) surveys.
Historical
Form: February 2020 (334.5 KB .PDF) | Instructions: Not available
Form: August 2016 (265.4 KB .PDF) | Instructions: Not available
Form: February 2013 (237.8 KB .PDF) | Instructions: Not available
Form: May 2011 (223.1 KB .PDF) | Instructions: Not available
Form: June 2008 (124.7 KB .PDF) | Instructions: Not available
Form: August 2005 (42.6 KB .PDF) | Instructions: Not available
Form: October 2002 (96.9 KB .PDF) | Instructions: Not available
Form: October 1999 (83.2 KB .PDF) | Instructions: Not available
Form: September 1996 (6.3 KB .PDF) | Instructions: Not available