Public Meeting Regarding NationsBank and BankAmerica
Thursday, July 9, 1998
Transcript
1 1 2 3 4 5 6 PUBLIC MEETING 7 NATIONSBANK/BANKAMERICA PROPOSED MERGER 8 ---o0o--- 9 10 11 12 13 14 SAN FRANCISCO, CALIFORNIA 15 THURSDAY, JULY 9, 1998 16 17 18 19 20 21 22 23 24 25 26 2 1 July 9, 1998 8:00 a.m. 2 3 P_R_O_C_E_E_D_I_N_G_S _ _ _ _ _ _ _ _ _ _ _ 4 ---o0o--- 5 MS. SMITH: Good morning. I think we're ready to 6 start. So let me start by welcoming you to this important 7 meeting on the application of NationsBank Corporation to 8 acquire BankAmerica Corporation. The meeting will last 9 two days. I'll start by introducing myself. I'm Dolores 10 Smith, Director of the Division of Consumer and Community 11 Affairs at the Federal Reserve Board in Washington, D.C. 12 I'll be the presiding officer for this meeting. And our 13 other panelists are, to my left, Bob Frierson who is the 14 Associate Secretary of the board. To my right -- to my 15 immediate right, Ken Binning who is Director for 16 Applications and Financial Analysis in the Division of 17 Banking Supervision from the Federal Reserve Bank of 18 San Francisco. And to his right, Trish Nunley who is 19 Assistant Counsel from the Federal Reserve Bank of 20 Richmond. 21 We are here today because NationsBank Corporation 22 of Charlotte, North Carolina has applied for approval to 23 acquire BankAmerica Corporation San Francisco, California. 24 When the Federal Reserve System considers one of these 25 applications, we look at a number of factors under the 26 Bank Holding Company Act. These include financial issues, 3 1 managerial issues, competitive issues, and the convenience 2 and needs of the communities affected. 3 In doing so, we particularly look at the record 4 of performance of the parties under the Community 5 Reinvestment Act. The Community Reinvestment Act requires 6 the board to take into account an institution's record of 7 meeting the credit needs of an entire community -- of its 8 entire community. The NationsBank application transaction 9 also involves the proposed acquisition or retention of 10 non-banking companies engaged in activities permissible 11 for bank holding companies. 12 The board must determine whether the proposed 13 non-banking activities can reasonably be expected to 14 produce benefits to the public that outweigh possible 15 adverse effects such as undue concentration of resources, 16 decreased or unfair competition, conflicts of interest, or 17 unsound banking practices. 18 The purpose of the public meeting today and 19 tomorrow is to receive information regarding these 20 factors. We will be seeking to elicit this information 21 and to clarify factual issues related to the application. 22 We are very pleased that so many have been 23 willing to come and testify at this public meeting. We 24 will have about 200 groups and individuals represented 25 over the two days. 26 I'd like to talk a little bit about the 4 1 procedures. First of all, this is what is called an 2 informal public meeting. Members of the panel may ask 3 those who are testifying about their testimony. This is 4 not, and I'll repeat not, a formal administrative hearing 5 so we are not bound by rules regarding evidence, 6 cross-examinations and some of the formal trappings of 7 that kind of proceeding. 8 As you can see from the agenda, we need to stick 9 to the schedule very carefully so that everyone who has 10 asked to offer oral testimony will have a chance to say 11 what they would like to say. We are going to ask the 12 witnesses today to be mindful of the needs of others and 13 to help us stay on schedule. The panels have been given a 14 certain period of time and they will be expected to keep 15 within their alloted times. I'll tell you about the 16 signal system. We have two time keepers and they will be 17 giving you signals as witnesses. When you have -- is it 18 two minutes or one minute? 19 TIME KEEPER: One minute. 20 MS. SMITH: When there is one minute remaining to 21 speak and then another signal when the time is up. They 22 will start by holding up a card with that information on 23 it. Sometimes witnesses may not be paying -- or may be 24 engrossed in their testimony and may not notice the card 25 and so what we have is a second signal. If the -- well, 26 the time expired signal. When the time expired signal is 5 1 held up and if the witness doesn't notice it, then we have 2 our second time keeper, Ariel, who is going to give you a 3 musical nudge. It will be very gentle. 4 There may have been some individuals who were 5 unable to sign up in advance, and to the extent possible, 6 we will want to give them a chance to speak, as well. At 7 the end of the meeting today -- tomorrow, not today, at 8 the end of the meeting tomorrow, we will make the mike 9 available to anyone who would like to make a presentation, 10 time permitting. 11 I'll also mention that witnesses may submit a 12 written supplement to their oral testimony by next Friday, 13 July the 17th, and then the record will be closed. Any 14 written supplements should be directed to Jennifer J. 15 Johnson, Secretary of the Board, Board of Governers of the 16 Federal Reserve System, Washington, D.C. 20551. This is 17 information that I think you have already received. But 18 if you need to have it in writing, we will be glad to 19 provide it. The supplements, written supplements, must be 20 received by 5:00 p.m. EDT on July 17th. You may fax your 21 submission to area code (202) 452-3462. Also, if you 22 haven't turned in copies of your written testimony or if 23 you have any other written statements to put into the 24 record, please leave them with the Federal Reserve staff 25 at the registration desk. It is important that we get 26 this information for the record. 6 1 A transcript of the meeting will be available by 2 July the 14th through the Federal Reserve Bank of 3 San Francisco and the board. In addition, the official 4 transcript will be available by close of business on July 5 the 15th on the board's public web site on 6 www.bog.frb.fed.us, technology willing. And with that, 7 we'll begin our proceedings and we will start with a 8 presentation from the applicant. 9 MR. GNAIZDA: Good morning, Ms. Smith. On behalf 10 of 36 of the protestors, we have one procedural matter 11 which we think will help expedite matters and it's a 12 letter that we sent to Chairman Greenspan and the members 13 of the Board of Governers yesterday. And what it relates 14 to is your ability to evaluate who is testifying because, 15 as you will note, the Federal Reserve often lists the 16 number of people speaking for and against. I'd like to 17 present you with the letter. 18 MS. SMITH: I might note, for the record, that 19 Mr. Bob Gnaizda from the Greenlining Institute has passed 20 out a letter to all of us on the panel and to the 21 presenting panel, as well. 22 MR. GNAIZDA: Let me just make one brief comment 23 and then we can get a ruling on this. This letter is 24 entitled Big Bank Bucks Buy Votes. What it relates to is 25 this, that out-of-town people have been prejudiced if they 26 wish to protest at this proceeding, that is, they must pay 7 1 their own way no matter where they live, 3,000 miles away, 2 to come here for three minutes in San Francisco. The 3 parties have raised the issue that the hearing should be 4 across the country. The banks have not supported that. 5 What the banks have done is they have paid the way for 6 those who will support their merger. 7 MR. FRIERSON: Mr. Gnaizda, thank you very much 8 for the letter. We're going to enter this into the 9 record. And we will request, based on the scheduling of 10 the individual panels, you will be given time at the 11 beginning of your panel to make your remarks, but we would 12 like to move on with the schedule that we have. And this 13 letter is part of the record. 14 MR. GNAIZDA: Thank you very much. We just have 15 one procedural matter which you may wish to rule on and 16 this is this. We are not asking that people who the bank 17 paid to testify ought not to testify, they're welcome and 18 we wish to hear them, but they should identify themselves 19 as having received expenses. 20 MS. SMITH: I think I can interrupt right now and 21 say that we will not be asking the witnesses to give that 22 indication. So we will note your objection for the 23 record. And with that, I think we will proceed with our 24 first panel this morning. 25 MR. GNAIZDA: Thank you very much. 26 MS. SMITH: Thank you very much and we'll see you 8 1 later in the day. 2 MR. COULTER: Good morning, Madam Chairmen, my 3 name is David Coulter, with me is Hugh McColl, the CEO of 4 NationsBank. I also want to introduce Don Mullane on my 5 right, Executive Vice President of Corporate Community 6 Development for Bank of America. And Cathy Bessant, on my 7 far left, President of the Community Investment Group at 8 NationsBank. 9 We want to thank the Federal Reserve Board for 10 this opportunity to talk about the proposed creation of 11 America's first coast-to-coast bank. 12 The new BankAmerica will represent the triumph of 13 an idea that began nearly a century ago right here in 14 San Francisco when a local produce merchant named A.P. 15 Giannini founded the Bank of Italy. 16 The Bank of Italy later became the Bank of 17 America and it became a catalyst for economic opportunity, 18 moving capital between communities, funding the rise of 19 major industries and helping to house, feed and move the 20 population of a state that is now the world's seventh 21 largest economy. 22 The story of California is really Bank of 23 America's story. Here are just a few highlights. Through 24 the years and right up until today, Bank of America has 25 purchased the bonds that have built universities, highways 26 and, yes, even the Golden Gate Bridge. 9 1 In 1929 when the City and County of San Francisco 2 ran out of funds to complete the Hetch Hetchy water 3 system, our bank stepped in and bought the bonds. Today 4 that water is in the drinking fountains in this building. 5 We financed farmers and ranchers at a time when no other 6 bank would entertain them. And today California boasts 7 the most fruitful agricultural industry in the world. 8 We helped build Hollywood, too. We lent money 9 for thousands of films ranging from Snow White and the 10 Seven Dwarfs to Gone With the Wind, from Lawrence of 11 Arabia to It's a Wonderful Life. In Hollywood we became 12 known as The Movie Bank. 13 The Dodgers came to Los Angeles with BofA's help. 14 Mattel and Disneyland were built with BofA financing. And 15 we've been there for Silicon Valley, too. From O'Malley 16 to Disney to Jobs, the great visionaries have turned to us 17 to finance their dreams. As have millions of individuals 18 who count on Bank of America when the time comes to 19 purchase their home, educate their children or start their 20 business. 21 I can assure you that Bank of America has brought 22 unparalleled commitment to the communities we serve. The 23 new Bank of America will continue in this manner but on a 24 much larger scale than ever before. In fact, it will be 25 positioned to create economic opportunity nationwide. 26 Long ago Bank of America sought to empower people 10 1 by opening bank branches in hundreds of communities 2 throughout California. Today we're bringing a wide array 3 of financial services even closer to home and making them 4 available to customers 24 hours a day. And we are not 5 turning our backs on the communities that need financial 6 services the most. 7 In South Central Los Angeles, for example, we 8 have more branches than all other banks combined. We've 9 played a principal role in capitalizing one of Los 10 Angeles's three African American owned financial 11 institutions, Founders National Bank. And just last month 12 the CEO of that bank, Carlton Jenkins, said this in a 13 letter to the Federal Reserve Bank in Richmond. Quote, 14 "BankAmerica has been an extremely significant participant 15 in the growth and maturation of Founders National Bank. 16 This, in spite of the fact that several of our branch 17 locations -- in several of our branch locations, we are 18 clearly a competitive institution to them," unquote. 19 The BankAmerica Board of Directors has 20 established a goal that its major operating units receive 21 outstanding ratings for their CRA activities. We are 22 living up to that standard. BankAmerica Corporation has 23 five bank subsidiaries and all five currently hold 24 outstanding Community Reinvestment Act ratings. Two of 25 those have been earned under the new CRA regulations. 26 Our flagship institution, Bank of America 11 1 National Trust & Savings Association, has received four 2 consecutive outstanding ratings. Our Federal Savings Bank 3 is rated outstanding by the Office of Thrift Supervision. 4 Our Community Development Bank is rated outstanding by the 5 FDIC. Bank of America Texas and our Credit Card Bank in 6 Phoenix are rated outstanding by the Office of the 7 Comptroller of the Currency. 8 We believe that allocating the resources and 9 performing at a level to achieve these outstanding ratings 10 is very, very important. We believe it is equally 11 important to reward outstanding banks by placing value on 12 their outstanding ratings at times like this. 13 I know that it's important to you to have 14 financial institutions that are committed to community 15 building. I hope you come away from today's hearing with 16 a better understanding of our commitment. To help in that 17 regard, let's take a brief look at Bank of America's 18 record. 19 We surpassed the ten year $12 billion community 20 lending commitment that was announced by the bank in 1992 21 in four and a half years. 22 Last year, we voluntarily set a new, very well 23 defined ten year goal of $140 billion in community 24 lending. It was an unprecedented move by a major bank, 25 once again on a voluntary basis. Mr. McColl will later 26 speak to an even larger voluntary commitment by the 12 1 BankAmerica. 2 Since 1992, we have booked $2.5 billion in 3 affordable consumer loans to low- and moderate-income 4 borrowers. 5 Underscoring our commitment to neighborhood 6 revitalization is the success of Bank of America's 7 Community Development Bank which has become the west's 8 number one source of government guaranteed small business 9 loans and multi-family affordable housing finance. In the 10 last five years, we have booked nearly $1.5 billion in 11 community related small business loans and approximately 12 $2 billion in credit for multi-family affordable housing, 13 including more than $600 million in the first half of 14 1998. 15 Last year, Bank of America became the first major 16 bank to launch an initiative tailored specifically around 17 the banking needs of rural America. Our rural 2,000 18 Community Development Initiative includes a three year 19 $500 million community development lending goal. It also 20 calls for $5 million in grants that will benefit rural 21 communities and Indian country. Helping us to carry out 22 this initiative are four advisory committees that include 23 42 rural community experts and practitioners. 24 We were the founders of the California Community 25 Reinvestment Corporation which provides permanent 26 financing for multi-family affordable housing and serves 13 1 as the model in the western United States for other bank 2 consortiums. We have invested in dozens of other similar 3 multi-bank organizations. 4 To help create jobs and stimulate economic growth 5 in minority communities, we have invested more than $32 6 million in minority venture capital funds. 7 We continue to expand homeownership opportunities 8 among low-income and minority borrowers through our 9 Neighborhood Advantage program which has generated loans 10 of more than $15 billion since its inception. In 1997, 11 nearly one-fourth of all our mortgage loans were made to 12 minorities and low- and moderate-income borrowers. 13 We've just introduced a new zero downpayment 14 mortgage program for low- and moderate-income borrowers 15 which has had stunning results in our demonstration 16 markets. In fact, we accepted nearly $300 million in 17 applications in just three months. 18 In 1992, we introduced Advantage Business Credit, 19 a lending initiative that has taken much of the paperwork 20 out of small business loan applications for $100,000 or 21 less. In fact, the application for this product is just 22 one page. During the last six years, our so-called ABC 23 program has generated loans of $4.1 billion. 24 And we've trained more than 15,000 of our 25 associates in diversity programs so that they can better 26 respect and cherish the differences that make our company 14 1 and our communities unique. We believe that changing 2 demographics represent new markets and opportunities for 3 us to serve people. Or as my predecessor, Dick Rosenberg, 4 said so often, quote, "Service to low-income communities 5 is the right thing to do and the smart thing to do," 6 unquote. 7 We're also helping to meet the financial needs of 8 a changing population by delivering ATM service in three 9 languages and staffing many branches with employees who 10 speak Spanish, Japanese, Korean, Chinese or Tagalog. 11 And since 1991, we have helped to strengthen 12 local education, economic development and environmental 13 quality with $206 million in contributions to nonprofit 14 organizations across the western United States. 15 We were the leading advocate for the revised CRA 16 regulations, encouraging banks, regulators and politicians 17 to give the regulations a chance. We recently commented 18 positively to the Federal Reserve on Regulation B which 19 calls for the voluntary collection of race and gender data 20 on small businesses. We've spoken out and taken 21 leadership positions on child care, Proposition 13, urban 22 sprawl, water, Hispanic higher education and other issues 23 important to all of our communities. 24 We've established ourselves as good corporate 25 citizens through an environmental program that has 26 resulted, among other things, debt for nature swaps to 15 1 preserve Latin American rain forests. We were the first 2 major financial institution to sign the CERES Principles, 3 which hold signatories to a strict environmental code of 4 conduct. 5 Throughout the nation, Bank of America's record 6 is one of commitment, commitments made and commitments 7 kept. 8 I think the point is best made in a letter that 9 was forwarded to me a while back by then Comptroller of 10 the Currency Gene Ludwig. The letter was sent to 11 Mr. Ludwig in October of 1997 by the Greenlining 12 Institute's Executive Director and General Counsel who 13 wrote him about our CRA performance. Here's what they 14 said, quote, "The so-called outstanding rating given to 15 almost half of all very large financial institutions is 16 inadequate regarding Bank of America. As we previously 17 discussed, Bank of America is the overall CRA leader. We 18 believe the rating for Bank of America should be 19 outstanding plus," unquote. 20 I hope this helps give you a better understanding 21 of our community commitment. 22 NationsBank has a similar commitment to its 23 communities just as we are both committed to our 24 associates. Hugh McColl will elaborate on this for you 25 during his testimony. I'd like to turn it over to Hugh 26 but first allow me to close with this thought. 16 1 A.P. Giannini once said, "When nationwide branch 2 banking is an accomplished fact, then America will have 3 come of age financially." 4 That's what our merger is all about, it will 5 produce an awesome combination and its power will be 6 unleashed for the benefit of this country. 7 Mr. McColl and I are convinced of this, that is 8 why we shook hand on this deal and that is why we'll 9 become teammates. And now I'd pleased to introduce my 10 colleague at NationsBank, Hugh McColl. 11 MR. McCOLL: Thank you, David. This meeting is 12 about the effects bank mergers have on communities. This 13 subject is close to my heart, as all of you know, my 14 company has been through many mergers over the past 20 15 years. 16 In each, our intention has been to employ more 17 people, win more money, do more business with minority 18 vendors, be more active in the community, and generally 19 make a bigger difference than our predecessor 20 institutions. 21 In fact, in reviewing the effects of these 22 mergers on our communities, we have found almost 23 universally that employment, lending, community 24 development efforts and charitable contributions actually 25 increase. That has been our vision and it will continue 26 to be so with this merger. In San Francisco and in 17 1 Charlotte and throughout our coast-to-coast franchise. 2 Our goal is for the new BankAmerica Corporation 3 to be the best community development bank in this country. 4 So I welcome the opportunity to share with you the values, 5 efforts, and achievements that make NationsBank a positive 6 force in all the communities where we do business. 7 Now, as you know, NationsBank has a strong record 8 of community investment. We have achieved and maintained 9 outstanding CRA ratings. We have been a leader in our 10 local market and we have consistently sought out local 11 community based partners to help us achieve our community 12 development goals. 13 Let's consider some of the results. In 1997 14 alone, our mortgage lending to minority borrowers topped 15 $2.7 billion and our mortgage lending in low-income 16 neighborhoods topped $2.5 billion. NationsBank is the 17 number one bank lender to small businesses in this 18 country. 19 Our total production in 1997 was more than $11 20 billion, $2.3 billion of which was loaned in low-income 21 areas. We're also the number one bank originator of SBA 22 loans in the United States and we have preferred lender 23 status in every state in our franchise. 24 Our investment capabilities are significant and 25 unique with more than $520 million in community 26 development equity investments currently on our books. 18 1 The NationsBank Community Development 2 Corporation, with the help of many local partners, has 3 involved a or re-habbed more than 14,000 units of 4 affordable housing, investing more than $300 million. Our 5 Community Development Corporation is the only bank owned 6 CDC that serves as both a developer of and investor in 7 affordable housing. 8 The NationsBank Small Business Investment 9 Corporation makes equity investments in small and 10 minority-owned companies. Through it, we've invested more 11 than $15 million in small businesses across the country. 12 Finally, we have invested more than $50 million in 13 minority-owned financial institutions and community 14 development financial institutions. These organizations 15 extend our reach to low-income borrowers and provide 16 capital to distressed neighborhoods in ways that no 17 traditional bank can. 18 Now, looking at what we've accomplished is 19 important, but to understand how we'll continue to be 20 successful in the future, we should look at how we've 21 achieved these results. 22 Our approach can be boiled down to three basic 23 principles. One, we build strategical alliances with 24 community based organizations. Two, we believe in a 25 national commitment delivered and differentiated locally. 26 And, three, we believe strongly in accountability. 19 1 Our partners include national organizations as 2 well as hundreds of local community based organizations in 3 cities, towns, and neighborhoods where we do business. 4 These alliances will represent a fundamental way -- the 5 fundamental way that we do business. We seek partnerships 6 for the betterment of neighborhoods. 7 Our purpose in these partnerships is not to 8 compete against community based organizations but, rather, 9 to work with them to improve neighborhoods. 10 Our decentralized management philosophy means 11 that we understand that one size does not fit all 12 communities in need. In other words, associates across 13 the country do not get community development instructions 14 from Charlotte, North Carolina, they get the resources 15 they need and they get a corporate culture that backs them 16 up when they decide what needs to be done. 17 Our commitment to accountability is self-evident. 18 Since 1992, we have provided detailed reporting at the 19 local, state and national level on all of our results. 20 This process ensures that we continue to meet the evolving 21 needs of our communities. Equally important, it provides 22 further opportunities to gain feedback from community 23 groups, civic leaders and the public. 24 Now, let me be perfectly clear about one thing. 25 Our goal has never been simply to meet the requirements of 26 the Community Reinvestment Act. We strive to lead in 20 1 everything we do, and that includes building strong 2 communities. Our commitment to our communities extends 3 throughout the company, to every business line and to 4 every associate throughout our franchise. 5 Beyond our core business activity, which fuels 6 the economy, supports the tax base and provides 7 employment, there are five areas in which NationsBank and 8 its associates are active in supporting our communities. 9 And they are, first, community leadership, an associate 10 volunteerism; second, individual and corporate 11 philanthropy; three, commitment to adversity; and, four, 12 minority business development; and, five, progressive 13 marketing programs and business policies. 14 Now, I'd like to touch on each of these areas 15 briefly. Community leadership and associate volunteerism 16 are important parts of the NationsBank culture. At the 17 corporate level we provide leadership to our communities 18 by putting our financial muscle behind important community 19 projects. By advocating for a stronger CRA and a 20 permanent low-income housing tax credit, and by working 21 with local governments and community organizations to 22 achieve shared goals. 23 We also have a strong culture of associate 24 volunteerism. Associate volunteers receive two hours of 25 paid time of every week to work in the schools. Local 26 councils within the bank identify volunteer opportunities 21 1 for our associates, and our newest program, NationsBank 2 Neighborhoods, offers cash grants in an associate's name 3 to organizations at which the associates volunteer. 4 Now, the next area I mentioned is philanthropy. 5 Simply put, NationsBank is the most generous financial 6 institution in the country and the new BankAmerica will be 7 so by a long shot. Our combined budget this year will 8 exceed $100 million. No one else even comes close. 9 One of the most important aspects of our 10 decision-making process is that we put the control over 11 charitable dollars in the hands of local executives who 12 know best how to serve their communities. This policy has 13 resulted in not just increased giving but more effective 14 giving with dollars going where they are needed the most 15 throughout the franchise. 16 The third area in which we work very hard to 17 strengthen communities is building diversity among our own 18 associates. Our company will stretch from coast to coast 19 and will include the entire sunbelt, the Pacific 20 Northwest, the Midwest and the Mid-Atlantic. Now, while 21 we are unalterably opposed to quotas of any type, we will 22 continue to support affirmative action and we will have 23 one of the most diverse work forces of any large 24 corporation in this country. 25 And it is our intention that our board of 26 directors will be one of the most diverse corporate boards 22 1 in the country. Not at some time in the distant future, 2 but on day one. 3 One of the most important areas of focus in 4 building strong communities is minority business 5 development. 6 NationsBank has been a pioneer and a national 7 leader in creating and sustaining a strong minority 8 business development program. NationsBank was the first 9 financial institution to be recognized by their Minority 10 Supplier Development Council as the corporation of the 11 year. And the first to receive this recognition two years 12 in a row. 13 In 1990, NationsBank set a goal of ten percent 14 for directing discretionary spending to women and 15 minority-owned businesses. Since then, we have averaged 16 more than 15 percent, amounting to more than $470 million 17 spent with women and minority-owned businesses. Once 18 again, our self-imposed goal turned out to be a floor, not 19 a ceiling. And in typical NationsBank fashion, we blew it 20 away. 21 Now, finally, we are supporting our communities 22 through progressive marketing programs and business 23 policies. 24 For example, we have had a formal Hispanic 25 Marketing Program for more than five years in an effort to 26 reach out to this growing segment of our population. 23 1 We've installed bilingual ATMs, hired bilingual 2 tellers and telemarketers and formed partnerships with the 3 National Council of La Raza, the Hispanic Association on 4 Corporate Responsibility and SER-Jobs for Progress, Inc., 5 as well. 6 Now, throughout these partnerships, we have begun 7 to develop programs and products that will make banking 8 with us easier and more accessible for all members of the 9 Hispanic community. 10 What we want to establish with our customers, all 11 our customers, regardless of race, ethnicity or economic 12 means are strong relationships and that's why we 13 implemented a relationship approach to fees and pricing 14 that minimizes fee increases for as many of our individual 15 deposit account customers as possible. 16 This spring NationsBank broke from the pack to 17 offer pricing benefits to a vast number of customers. We 18 eliminated check card fees for all customers, and fees for 19 a broad array of services associated with our two most 20 popular accounts were eliminated or frozen through the 21 year 2000. 22 Now, we've heard Dave Coulter talk about his 23 company's commitment to building strong communities across 24 the western half of the United States. And you've heard 25 me talk about my company's commitment to doing the same 26 across the NationsBank franchise. 24 1 In fulfilling these commitments, both our 2 companies have a strong record of accessibility and 3 proactive partnerships with local community groups. In 4 fact, since our merger announcement, we've met with 5 hundreds of community organizations to talk about ways we 6 can best work together to improve our neighborhoods and 7 communities. 8 Bringing our companies together will only enhance 9 our ability to deliver on all of our commitments. 10 The company we will create will be the leading 11 American bank of the 21st Century and we will be this 12 country's premiere community development bank, as well. 13 This will benefit all of our constituents. 14 First, our customers will see a new standard for 15 choice, convenience, value and market presence. Second, 16 our associates will realize more opportunities from 17 working at a larger, stronger company. And, third, by 18 investing in our communities, by providing good jobs and 19 creating new ones and by helping to improve the quality of 20 life for customers and associates alike, we will be the 21 model for corporate citizenship. 22 We will build on the best initiatives from both 23 banks, retaining the Bank of America Community Development 24 Bank and NationsBank Community Development Corporation. 25 These vehicles, as well as new initiatives to promote 26 rural development and Indian country lending and 25 1 investment, will be used to rebuild neighborhoods, create 2 jobs and provide access to the financial system as never 3 before. 4 We will keep decision-making in the hands of 5 local bankers and managers who know best how to serve 6 their communities. 7 We will continue to lead locally and nationally 8 and we will deliver on our commitments whatever and 9 wherever they may be. 10 Now, recently we announced a ten year $350 11 billion commitment to community development lending and 12 investing. The commitment targets $180 billion for small 13 business lending. 115 billion for affordable housing, $25 14 billion for economic development and $30 billion for 15 consumer lending. Now, let me underscore, this is a 16 floor, not a ceiling. 17 Furthermore, fulfilling this commitment will not 18 be easy, it will be a stretch. This commitment will push 19 our new company and each of us individually to be even 20 more proactive, more innovative and more creative than 21 we've ever been. We view this as a challenge, and as with 22 all challenges, we are ready and eager to take it on. 23 Both banks have a demonstrated record of working 24 with community partners. Yet, there are those who oppose 25 this merger because we have not signed, quote, unquote, 26 "CRA agreements" and because we have not itemized the 26 1 commitment by market or by product. 2 I understand the passion these organizations have 3 for their specific communities. As I've said, we share 4 common goals. However, their desire to receive the 5 greatest financial support possible for their individual 6 causes should not overshadow the fact that our pledge, the 7 largest of its kind ever, is designed to benefit all of 8 our communities. 9 When we created this commitment, we decided not 10 to itemize the commitment by market or by product. And 11 there's a good reason for this. 12 Because community needs and circumstances are 13 always changing, we believe the best approach is a 14 flexible commitment that establishes goals on a nationwide 15 basis and relies on capacity and demand within each market 16 to determine how goals are met. 17 Our outstanding record of achievement, 18 accountability and public reporting of results 19 demonstrates the CRA agreements and itemized commitments 20 are unnecessary for our company, they are unwarranted, 21 they are burdensome to manage, they divert resources from 22 the areas most in needs and they prevent us and our 23 partners from meeting the changing needs of our 24 communities. In short, they're not in the best interests 25 of underserved neighborhoods. 26 Now, for our part, NationsBank is, and the new 27 1 BankAmerica will be, devoted to building strong, growing, 2 vigorous communities everywhere that we do business. 3 Community development has been a part of both of 4 our cultures and it will be an integral part of our new 5 culture. It's a fundamental part of the way that we do 6 business. It's essential to the future health of our 7 company and perhaps, most important, as Dave said, it's 8 simply the right thing to do. 9 This is what we have always believed, it's what I 10 believe today and I assure you that it is not going to 11 change. Now, we'll be happy to take your questions. 12 MS. SMITH: Thank you. Bob. 13 MR. FRIERSON: Thank you very much. This is a 14 question to the panel, so anyone feel free to respond. I 15 have several. The board is required to consider the 16 effects of this proposal and the convenience and needs of 17 the communities served and this consideration takes into 18 account the records of performance under the Community 19 Reinvestment Act of NationsBank and BankAmerica. 20 In assessing the effects of the proposal on 21 communities, particularly communities in California, 22 should the board rely on NationsBank's record or 23 BankAmerica's record? If the board should rely on 24 NationsBank's record, how does NationsBank intend to 25 ensure that all individuals in all communities will have 26 access to a full range of products that assist in meeting 28 1 credit needs that may differ substantially from community 2 to community? If the board is to rely on BankAmerica's 3 records, which programs -- and I believe I understood you 4 correctly to say you would be retaining BankAmerica's 5 Community Development Bank -- which programs in addition 6 to that would NationsBank expect to continue? 7 MR. McCOLL: Can I answer the last question 8 first? As to the last question, we intend to retain all 9 of what the Bank of America has been doing, including 10 their support through their foundation of local community 11 efforts and Don Mullane can outline all of the aspects of 12 what has been done. 13 We ask that you measure us on both of our 14 records. And what we believe we would do is bring 15 whatever we think is the best of NationsBank's efforts 16 also to California and to the west coast to supplement 17 whatever has been done by the Bank of America. In other 18 words, we think the sum will be greater than the parts. 19 And that's where I am on that. 20 I may have missed one of the questions. Oh, you 21 want to talk about making credit available to all 22 individuals? 23 MR. COULTER: Sure. I will be somewhat 24 repetitive but I would indicate that we are trying to 25 create a new company here. In fact, we refer to it today 26 as the new BankAmerica Corporation, and in that sense, 29 1 we're trying to take the best of what we think are two 2 fine organizations today. We're blending this merger, as 3 indicated, from the establishment of a policy committee 4 with three senior individuals from Bank of America and 5 three senior individuals from NationsBank and we are going 6 to attempt to operate on a nationwide basis. This is the 7 first coast-to-coast franchise. 8 And in that sense, I think we have a clear 9 understanding that to be successful on a nationwide basis 10 size is not the only important criteria. To be successful 11 on a nationwide basis and take advantage of size, you have 12 to demonstrate local market or natural market leadership. 13 And that involves community investment efforts as well as 14 day-to-day business efforts in terms of relating the 15 products and services you provide in a natural market, be 16 it the Bay Area or be it St. Louis or be it Jacksonville, 17 Florida in a way that the market clearly believes that you 18 have the decision-making power to offer the products and 19 services that makes sense in that natural market. 20 MR. McCOLL: I would just like to add one thing. 21 As to the understanding of the difference in the markets, 22 which I think is a fair question, it should be noted that 23 NationsBank operates in 16 states now, four major regions, 24 each of which is different. For instance, the cattle are 25 more important in Texas by some staggering margin than 26 they are in South Carolina where cotton is more important. 30 1 And we have different industries, from aerospace to the 2 furniture industry, just illustratively. 3 And we understand that the needs of the 4 individuals in each market are quite different and we 5 respond. I made the point earlier and I'd like to 6 underline it, that we have local market leadership that 7 makes decisions in the best interests of each individual 8 community. 9 So our response in Southern California may well 10 be quite different from South Carolina, albeit it will be 11 to achieve the same goals, which is support small 12 business, adequate housing at fair values and services 13 available to everyone in the areas where we do business. 14 So it's not something we're unfamiliar with. 15 We have earned our CRA ratings over a broad 16 number of states and broad regions and we have 17 demonstrably performed in facing the differences that are 18 existent in each of these markets and we will continue to 19 do so. 20 Let me say one last thing. We are Americans, we 21 understand what America is about, and it's about all of us 22 here in the room, even the right to disagree with each 23 other. And I just might -- in response to the earlier 24 statement, you need to understand that we support and, in 25 fact, furnish money to a large number of the groups that 26 are here protesting this merger. 31 1 MR. FRIERSON: Let me follow up on the 2 characterization which has been used several times here 3 which is the coast-to-coast banking franchise. This 4 proposal has been characterized as allowing customers that 5 would have access to approximately 5,000 branches and I 6 believe 15,000 automated teller machines. In addition to 7 what you've told us already, can you provide us with any 8 more detail on how it's going to serve the convenience and 9 needs of those residents in communities who may only use 10 the branches and the ATMs that are located within their 11 own communities? 12 MR. McCOLL: Well, we'll try. The first and most 13 important thing that I believe that banks should do is to 14 provide the fuel for the economy, that is, provide credit. 15 Now, that's the first thing we should do. 16 We have a large deposit base, but in addition to 17 that, because of our strong earnings and capital base, 18 we're able to raise money across the world. And we have 19 demonstrated conclusively and can demonstrate empirically 20 that we're net importers of capital into every market in 21 which we operate. And so it starts with that, being a net 22 importer of capital and furnishing it to markets no matter 23 how large they are or how small they are. We start with 24 that and that's because of our strong ability to access 25 the world markets and to bring money into the market that 26 is beyond our deposit base. 32 1 Secondly, because of our company's success, both 2 companies' success, we are able to develop software that 3 drives down cost, not only to us but to the customer, that 4 is it makes the products that are available to the 5 customer work better for them and facilitates the ease in 6 which they do their business. And that isn't a lot 7 different, candidly, from Wal-Mart which is a 8 coast-to-coast company which does the same thing. 9 Dave, you may want to comment further about that. 10 MR. COULTER: I have just a few comments. Even 11 if you're confined to a pretty small local market, I 12 didn't move very far out of the small town I grew up in 13 Port City, Pennsylvania for the first 16 or 17 years of my 14 life. I'd still argue that value and convenience that we 15 can provide are quite important. 16 Maybe you go to your normal -- maybe you go to 17 your branch on a weekly basis. But perhaps as technology 18 changes and the world continues to evolve and you don't 19 have transportation, if you can access your bank via your 20 interactive cable TV, that's of some value to you. If you 21 need information about sending a child to college in 22 another part of the United States and need to be able to 23 move money back and forth to that child, that's of value 24 to you. 25 So I think the basic benefits you laid out at the 26 start of the question are quite important and very 33 1 valuable. 2 In addition to that, it's certainly my experience 3 here in California that it does not take a very small 4 business today to have international, if not global, 5 aspirations to look at this broad pacific rim which we're 6 fortunate to be on one edge of and desire to sell some of 7 its product offshore. 8 Now, we're in a little bit of a disruptive 9 economic period but I think that's a long-term desire and 10 a long-term need. And that's a case where I think the new 11 BankAmerica Corporation can bring a wide range of services 12 in how to do business in offshore markets that appear very 13 foreign and very distant to many small businesses today. 14 And as I said, I think most small businesses have those 15 kinds of aspirations and dreams. 16 MR. McCOLL: I'd like to add one thing. We have 17 about a hundred thousand teammates in our company and Bank 18 of America has approximately the same number of people who 19 are drawing a paycheck, in effect, from the company, so a 20 couple hundred thousand people working. 21 We live in these communities, large and small, 22 and if for no other reason, we all like our communities 23 that we live in and it's in our interests both personally 24 and corporately to support those communities and we're 25 going to do that. 26 Secondly, we are interested in making money. We 34 1 cannot make money if we don't do the things that banks are 2 supposed to do. That is, if we don't lend money. If we 3 do not make service and products available at reasonable 4 prices, they can go somewhere else and we will lose the 5 business. So we are incented to do the right thing and 6 will do so. 7 MR. FRIERSON: I have one last question, I just 8 want to clarify the record. NationsBank has stated that 9 it will -- it intends to expand all aspects of the 10 BankAmerica rural 2000 Community Development Initiative. 11 Will the rural 2000 initiative be extended to all rural 12 communities that would be served by the combined 13 organization if the merger is approved and how will the 14 initiative be expanded? 15 MR. McCOLL: Well, we'll do that where it makes 16 sense. And it will be expanded under -- obviously, under 17 the leadership of the people who thought it up inside our 18 company. But we'll obviously have to bring more people to 19 the -- bring more people to it from our company, that is, 20 added staffing. Because of time zones, because of 21 different types of rural needs. As I said, a rural need 22 in eastern North Carolina or South Georgia is quite 23 different from what it is in Kansas or Iowa or in Southern 24 California or in -- right here in the valley. So it will 25 have to be tailored to be responsive to each region. But, 26 yes, we intend to continue with the outreach. 35 1 MS. SMITH: Thank you very much for your 2 presentation and we will move on to the first panel. 3 MS. ORR-SMITH: Madam Chairman, I'd like to 4 address this letter to Mr. McColl and Mr. Coulter 5 requesting a meeting with some of the protestors to 6 discuss the specific issues raised. Thank you. 7 MS. SMITH: I think the first panel is mostly up 8 but if there's anyone who hasn't made it up. And if you 9 will just introduce yourselves to the audience as you are 10 seated and let's start with the person on the extreme 11 right. 12 MR. MARTIN: Good morning, my name is DeWayne 13 Martin, I'm Chief of Staff for the City of Atlanta, 14 Georgia. 15 MS. BROOKS: Did you want us to introduce 16 ourselves? 17 MS. SMITH: No, please, just continue to speak. 18 MR. MARTIN: Thank you. Members of the panel, 19 I'm DeWayne Martin, Chief of Staff to Mayor Bill Campbell. 20 MS. SMITH: Can you pull the mike closer? 21 MR. MARTIN: Mayor Campbell regrets that he's 22 unable to be here today but I have come on behalf of the 23 City of Atlanta because we believe that the issue before 24 this panel is very important. 25 Seven years ago Atlanta, Georgia was in the same 26 place San Francisco is today, a major merger between 36 1 Georgia's leading bank and North Carolina National Bank 2 was before the country. This merger was the formation of 3 NationsBank. 4 From the onset, NationsBank showed its commitment 5 to corporate leadership. And at that time our city was 6 vying to attract the world's most watched event, the 1996 7 centennial Olympic games. NationsBank stepped to the 8 table from the onset extending a $300 million line of 9 credit to the Atlanta Organizing Committee at a critical 10 juncture in that process. 11 At that point in our nation's history when many 12 corporations were accused of disinterest in the 13 communities in which they lived and do business, 14 NationsBank has shown and continues to show by example 15 that good business still means community responsibility 16 and commitment. Certainly economic development, 17 affordable housing and expanding employment opportunities 18 are all important issues for any city. 19 Through its broad array of financial services, 20 NationsBank has served all levels of Atlanta's community, 21 whether helping small businesses expand or supporting 22 efforts to retain or attract large corporations to our 23 area. NationsBank plays a fundamental role in the 24 economic vitality of our city and our region. This has, 25 in turn, helped create jobs which is extremely important 26 to our city. 37 1 The capacity and positive effect of economic 2 development in Atlanta to develop affordable housing and 3 create jobs can only be enhanced by the combination of 4 resources of NationsBank and the Bank of America. 5 The most visible, in fact, of the NationsBank 6 community commitment in Atlanta is in the neighborhoods of 7 Atlanta through neighborhood development initiatives. 8 During the past five years, the City of Atlanta 9 has worked in partnership with NationsBank to create the 10 availability of affordable housing and reinvigorate 11 Atlanta's once forgotten neighborhoods. And for the first 12 time in over 25 years, Atlanta, Georgia has experienced an 13 increase in housing and in population in the inner city, a 14 trend that reverses a trend in many major cities where 15 populations have decreased over the past 25 years. 16 I will simply touch on three projects which block 17 by block are making a difference and are evidence of 18 Nationsbank's commitment to cities and communities. 19 First, the Historic Development -- Redevelopment 20 Partnership is revitalizing the Martin Luther King 21 District in Atlanta. When completed next year, the 22 district will have 67 new or historically re-habbed houses 23 representing an investment of four and a half million 24 dollars. This project has increased property values in 25 the area and is attracting more homeowners and businesses 26 to the inner city. Additional phases are being planned 38 1 with the help of NationsBank. 2 Another public/private partnership is the $5.9 3 million to replace at Summerhill which includes 70 4 single-family homes constructed along the neighbor 5 traditional designs. In Summerhill, this development has 6 been a catalyst for additional development, continuing 7 development in the inner city. 8 And the park at Lakewood, a $6.8 million project, 9 represents complete overhaul of a multi-family complex. 10 More than 200 units have been provided. An additional $10 11 million of indirect investment is furthering neighborhood 12 and economic development efforts in Atlanta. 13 NationsBank has established itself as a leader in 14 the community because of its commitment to involvement and 15 investment in the crucial parts of our city and across the 16 country through effective public and private partnerships. 17 We've seen that this commitment can make a difference and 18 we believe that it will continue to. Thank you very much. 19 MS. BROOKS: Good morning. My name is Roberta 20 Brooks and I'm Assistant District Director for 21 Congresswoman Barbara Lee representing the 9th District, 22 California. Thank you for providing -- I'm quoting her. 23 Thank you for providing this opportunity to me and my 24 representative, Ms. Roberts Brooks to address the issue of 25 the merger of Bank of America with NationsBank. I very 26 much regret not being here personally to talk with you but 39 1 I only learned about this meeting accidentally and not in 2 time to rearrange my schedule. 3 The first issue I will raise is the regulatory 4 role of the Federal Reserve Board relative to the ability 5 of these two banks to merge. Congress, through the 1956 6 Bank Holding Company Act, gave the Federal Reserve System 7 the responsibility to review such mergers and to 8 specifically consider the likely affects of the 9 acquisition on competition and the convenience and needs 10 of the community to be served. Due to the increasing 11 number of mergers in the 1950s, Congress reinforced the 12 1956 Act by passing the Bank Merger Act in 1960. 13 The Bank Merger Act strengthened the language of 14 the Federal Reserve Board's responsibility. It stated 15 that the Federal Reserve may not approve any merger that 16 could substantially reduce competition. It also was 17 concerned that a merger not create a monopoly unless it 18 finds that the anticompetitive effects of the transaction 19 are outweighed by the transaction's probable beneficial 20 effects regarding the convenience and needs of the 21 community served. 22 The second issue I wish to address is that of the 23 scale of the banks that are merging. The planned merger 24 of BankAmerica with NationsBank would make it the second 25 largest bank in the United States with assets of $580 26 billion. This merger must be placed in the context not of 40 1 a single event but as the first of a series of announced, 2 planned mergers, Citcorp's $72 billion merger with 3 Travelers Corp., and First Chicago Corp's $30 billion deal 4 with Bank One Corp. Another merger with similar 5 significance to California as BankAmerica is that of 6 California Wells Fargo with Norwest Corp. The 7 consolidation of Wells Fargo with Norwest Corp will make 8 it the seventh largest bank in the nation with assets of 9 190 billion. 10 This leads me to my third point. Given the 11 regulatory responsibilities of the Federal Reserve System 12 and the size of the banks under consideration, I would 13 expect, as many of my constituents and colleagues on the 14 House Banking Committee do, that the Federal Reserve would 15 consider this merger with appropriate gravity. One 16 measure of the seriousness of the Federal Reserve would be 17 its willingness -- is its willingness to listen and the 18 respect it will give to the testimony from people who 19 would be affected by such a merger. 20 It was, therefore, suprising to learn that only 21 one session was to be held on a single day in all of 22 California. You have undoubtedly received a great volume 23 of mail on the subject of your willingness to listen. I 24 understand that, as a consequence of the extent of the 25 mail, we the public now have two days instead of the 26 original single day. 41 1 I run the risk of stating the obvious, that a 2 two-day hearing in one part of California on the loss of 3 the largest bank in California is totally inadequate. And 4 with the risk of being rude by being clear, it's 5 unacceptable behavior from a government agency. 6 My colleagues on the House Banking Committee, 7 Congresswoman Lucille Roybal-Allard and Maxine Waters, 8 representing constituents in Southern California share my 9 concern with the negligible time that's being given by the 10 Federal Reserve to the public and to elected 11 representatives to hold the appropriate discourse on this 12 merger. Although, I am pleased that my representative did 13 not have to travel to Los Angeles to voice our concerns, I 14 am dismayed that so serious a matter should be given such 15 short attention. 16 This is a merger that affects the entire nation, 17 just as Microsoft's practices affects the whole nation. I 18 strongly recommend that the Federal Reserve hold hearings 19 in every state in which either BankAmerica or NationsBank 20 has assets of $1 billion or more. 21 I ask that a letter signed by myself, 22 Representative Roybal-Allard and Waters to Hugh McColl, 23 Chairman and CEO of NationsBank, and David Coulter, 24 Chairman and CEO of Bank of America, be accepted as part 25 of my testimony. We will fax that at a later time. 26 So I have one minute left. I need to move on. 42 1 The major concerns that we have are loss of 2 service. There is a great anxiety expressed by our 3 constituents very directly over the steady decline in the 4 last 20 years or so of banking services and the 5 accompanying tariffs for even the smallest services, such 6 as using the ATM. The pattern of less service and more 7 cost is so clear as to make this proposed merger a crisis 8 point. By delegation from Congress, the Federal Reserve 9 System has the responsibility for responding to these 10 concerns. How are you executing this responsibility? 11 Loss of jobs. How many jobs will be lost when 12 Bank of America moves from the Bay Area to North Carolina? 13 Job holders, families and the public need to have an 14 answer to this. 15 Community development and reinvestment, we have 16 heard a strong commitment from the bank with that but we 17 are concerned about it. 18 I don't have time to finish. I'll submit the 19 written testimony but I just want to indicate that we 20 trust that the Federal Reserve does remember its birth in 21 the republic and its true loyalties will be with the 22 people and give time for people to really give their 23 opinions throughout the country. Thank you very much. 24 MS. SMITH: Thank you. Mr. Brown. 25 MR. BROWN: Thank you, I'm Lee Brown, I'm the 26 Mayor of Houston, Texas which is the fourth largest city 43 1 in America and I want to express my appreciation for the 2 opportunity to provide testimony here today. 3 I've been a customer of NationsBank or one of its 4 predecessor banks for several years. Currently I hold 5 several accounts with the bank plus a mortgage loan. But 6 today I want to talk about NationsBank as a corporate 7 citizen in our city. NationsBank has been an excellent 8 corporate citizen, but most important, it has been a 9 partner with our efforts to improve the quality of life 10 for our citizens in Houston. 11 There are staff in Houston led by Joe Mosellino 12 (phonetic) who is the vice-chairman of NationsBank. They 13 have engaged in hundreds of hours of volunteer work. They 14 have supported many major philanthropic endeavors. And 15 often they've taken the lead in those efforts. Joe has 16 been very active in our Houston Chamber of Commerce which 17 is known as the Greater Houston Partnership and, thus, 18 worked very closely with the city on numerous economic 19 development efforts. 20 NationsBank has been a strong supporter of 21 affirmative action for many years. It was Hugh McColl, 22 the CEO of NationsBank, who called the press conference in 23 Washington, D.C. several years ago to champion affirmative 24 action at a time when the issue is being debated on 25 Capitol Hill. I would like to point out that he did not 26 have to do that, but he did it because he believed in what 44 1 our country, America, stands for, equal opportunity for 2 all. And that philosophy is reflected in the culture of 3 the organization. 4 Last year in Houston when this issue was being 5 voted on in our city, NationsBank lenders were out front 6 supporting this cause. And although I wasn't mayor at the 7 time, I'm told that NationsBank or its predecessors have 8 supported community development programs launched by the 9 City of Houston since 1980. 10 The $350 billion commitment announced by 11 NationsBank and BankAmerica is intended to address the 12 major concerns that I, as mayor of my city, and many other 13 mayors across the country have. Concerns such as how can 14 we get more affordable housing in our cities? This 15 commitment has $150 billion for affordable housing. 16 Concerns such as how can we assist small businesses which 17 provides jobs and economic opportunity to our cities? The 18 NationsBank/BankAmerica commitment will provide $180 19 million for small businesses. 20 This commitment, I'm told, and as we heard 21 earlier from Mr. McColl, is a floor, not a ceiling. So we 22 can expect more to happen. 23 During the past few years, the NationsBank has 24 provided a report to communities which documented the 25 progress they made on previous $10 billion commitments. 26 In 1993, NationsBank committed to spending $10 billion 45 1 within ten years to help build urban communities. They 2 exceeded that goal in four years. We expect they will 3 continue this practice with the $350 billion commitment. 4 I've been pleased with what I've observed about 5 NationsBank, pleased both on a personal basis and as a 6 leader of our city. Our cities throughout America need 7 responsible corporate leaders and community development 8 needs strong private sector commitments to make it a 9 reality. 10 And that's why I'm here today, to give support to 11 the proposal by NationsBank Corporation of Charlotte, 12 North Carolina to acquire BankAmerica Corporation of 13 San Francisco, California. And thank you for allowing me 14 the opportunity to speak before you today. 15 MS. SMITH: Thank you. 16 MS. TAVANLAR: Hello, ladies and gentleman, my 17 name is Katrina Tavanlar and I'm representing 18 Congresswoman Lucille Roybal-Allard from the 33rd District 19 of California. 20 As a member of the Banking Committee and Chair of 21 the California Democratic Congressional Delegation, I'm 22 writing to express my concern ith the proposed merger of 23 Bank of America and NationsBank. I'm especially concerned 24 about its impact on lending, investing, employment and 25 other financial services for low-income and minority 26 Californians. 46 1 This merger will no doubt have a greater impact 2 on California than any other state in the country. The 3 relocation of the headquarters of California's largest 4 financial institution to North Carolina particularly 5 concerns me, and the merger activity that has occurred in 6 California to date reinforces this concern. 7 In California alone, more than 80 banks and 8 thrifts have been acquired by other institutions since 9 1996. In 1992, when Bank of America purchased Security 10 Pacific Bank, they closed over 400 branches. In 1996, 11 Wells Fargo closed hundreds of branches throughout the 12 state after purchasing First Interstate Bank. While we 13 cannot fully anticipate the long-term effects of these and 14 future mergers, the obvious and the immediate impact has 15 been fewer branches and escalating bank fees. 16 I commend Bank of America for its prior and 17 current community reinvestment commitments to our 18 California communities. 19 However, I would appreciate receiving details on 20 how this pledge will benefit California's consumers and 21 communities. In requesting this information, I would 22 respectfully point out that these specific requests are 23 not unprecedented and reflect commitments that other 24 California institutions have made in the past. Therefore, 25 I am confident that NationsBank and Bank of America will 26 continue the good faith efforts to meet the needs of our 47 1 California communities. 2 Specifically, I would appreciate your response to 3 the following questions. One, does the bank intend to 4 earmark a portion of the 350 billion to California? Given 5 Bank of America's dominance in California, it's critical 6 that the community reinvestment commitment be California 7 specific and commensurate with the proportion of the 8 bank's deposits and activities originating in the state. 9 How will the institution fulfill regional 10 commitments within California given the geographical, 11 social and ethnic diversity of our communities? What 12 culturally appropriate products and services will be 13 available to consumers considering the various credit, 14 investment and economic development needs of our state's 15 communities? 16 Second, how will the new bank maintain and expand 17 Bank of America's present programs and commitments in 18 California such as the Community Development Bank, Rural 19 2000 Initiative, Economic Development Initiative, the 20 BankAmerica Foundation and affordable housing activities? 21 It is vital that these programs be distinct entities 22 within the merged bank and continue to be based in 23 California, given the tremendous need in our state and the 24 collective expertise Bank of America has acquired in 25 serving our communities. 26 Third, what will be the bank's specific goals on 48 1 the type and amounts of loan for minority or women-owned 2 businesses -- small businesses and home loans? 3 Fourth, how will the new bank minimize branch 4 closings and increase branch openings in regions and 5 communities that are presently underserved by traditional 6 banking institutions. 7 And finally, does the new bank intend to lower or 8 stabilize ATM and bank fees? I am very concerned about 9 rising bank fees and their adverse impact on financially 10 underserved and low-income communities. 11 A dedicated commitment to California is an 12 exciting and challenging opportunity for banks. This 13 merger has the potential to create mutually beneficial 14 outcomes for both consumers and banks, given ever growing 15 entrepreneurial immigrant communities, expanding small 16 business markets and the booming economy. 17 I look forward to working with you to meet these 18 above-mentioned goals and anticipate your prompt reply. 19 Sincerely, Lucille Roybal-Allard, Member of Congress. 20 MS. SMITH: Thank you. 21 MR. LENO: Good morning and thank you very much 22 for your warm welcome. My name is Mark Leno and I'm a 23 member of the Board of Supervisors for the City and County 24 of San Francisco. 25 Since NationsBank announced in April that it 26 would acquire Bank of America, the San Francisco Board of 49 1 Supervisors has been very concerned about the potential 2 decline and community reinvestment that could result from 3 the proposed merger. We, the undersigned, believe that 4 the proposed Bank of America/NationsBank $350 billion 5 community reinvestment commitment should be included in 6 the bank's intermerger application to make it binding on 7 the new bank. 8 Also, we have asked NationsBank/Bank of America 9 to provide specific commitments to California and the 10 San Francisco Bay Area and its small businesses, minority 11 businesses, minority and low-income neighborhoods and 12 nonprofit organizations. We have concern that consumer 13 services, small business lending, low-income housing and 14 charitable giving may all be negatively affected by the 15 NationsBank acquisition. 16 There is cause for concern that the new bank may 17 not be as responsive to the needs of San Francisco and the 18 Bay Area. In general, larger banks mean higher fees, 19 fewer bank branches, fewer product options and fewer 20 banking options for consumers. A Federal Reserve survey 21 of bank fees and interest rates reveals that, on average, 22 large banks charge higher fees than small banks with an 23 average monthly fee on interest-bearing checking accounts 24 of $10.12 at large banks and $6.13 at small banks. By 25 contrast, the average yield on interest-bearing accounts 26 is 1.1 percent at large banks and 1.58 percent at small 50 1 ones. 2 With bank mergers comes the possibility of bank 3 closures. The National Community Reinvestment Coalition 4 has noted that mergers lead to fewer branches in 5 underserved communities. A 1997 Federal Reserve study 6 found that from 1980 through 1995 branches in middle and 7 moderate income neighborhoods increased eight percent 8 while branches in low- and moderate-income neighborhoods 9 decreased 14 percent. The closure of a branch in a 10 low-income neighborhood could reduce lending in the area, 11 and in turn, spur the decline of the neighborhood. In 12 addition, when bank branches close, teller and other bank 13 jobs disappear. 14 Small business lending is also affected by 15 mergers. A study by Federal Reserve economists predict 16 that small business lending will continue to decline in 17 the next three to five years at the rate of 33 percent. 18 This is the same rate of decline as that of the last five 19 years. A February '98 study of the Federal Reserve Bank 20 of San Francisco found subtle discrimination in lending 21 against minority businesses in the Bay Area. If community 22 reinvestment is diminished in the Bay Area, minority 23 businesses will be the first to suffer. 24 A decline in lending to small and minority-owned 25 businesses would also affect the city's ability to meet 26 our welfare-to-work mandate. The city is counting on 51 1 small businesses to play a significant role in providing 2 jobs for those moving from welfare to work. Small 3 businesses are creating more jobs than larger businesses 4 in the Bay Area and, therefore, more opportunities for 5 welfare recipients. King Security, a local small 6 business, was the first to hire welfare-to-work recipients 7 in San Francisco. 8 NationsBank's record of community reinvestment 9 raises additional concerns. For example, Bank of 10 America's level of lending for low-income households in 11 California is 21.3 percent, but NationsBank's level of 12 lending for low-income households in North Carolina is 13 only 6.3 percent compared to an average for all lenders of 14 8.4 percent. 15 There is a litany of additional questions 16 regarding the activities of NationsBank. As of March 17 1998, NationsBank offered one of the most expensive 18 checking accounts in the country. NationsBank was 19 recently fined $7 million by Wall Street regulators for 20 illegally selling high risk mutual funds to unwary, and 21 mostly elderly, investors. NationsBank is in the process 22 of closing 205 branches in Florida since its purchase of 23 Barnett Bank in 1997. State regulators in Texas are 24 examining NationsBank's transfer of almost half of the 25 bank's Dallas deposits to its corporate headquarters in 26 Charlotte, North Carolina in April to determine if the 52 1 transfer was an attempt to circumvent the state's merger 2 rules. 3 Given that California will suffer the most with 4 the acquisition and loss of Bank of America, we believe a 5 major proportion of the $350 billion community 6 reinvestment pledge should be committed to California. To 7 date, we have not received any commitments, and we 8 understand that the bank will not establish specific goals 9 until after the completion of the merger. The bank merger 10 should be -- the bank should be directed to outline 11 specific community reinvestments in their intermerger 12 application. Our communities deserve a stronger show of 13 commitments to the specific needs of the San Francisco Bay 14 Area. The possible loss of Bank of America, a bank with a 15 proven record of community reinvestment would be 16 devastating and specific commitments are necessary. 17 This is cosigned by my colleagues on the board 18 Michael Yaki, Tom Ammiano, Sue Bierman, Amos Brown, Leslie 19 Katz and Jose Medina. I thank you very much. 20 MS. SMITH: Thank you very much. Are there any 21 questions? 22 MR. FRIERSON: I'd like to thank all of the 23 panelists for coming and sharing your views with us this 24 morning. 25 Mr. Leno, I just have one question from you. 26 Could you provide us with a little more detail on this 53 1 February 1998 study showing the subtle discrimination? 2 And you can just provide that to us. We can proceed to 3 track down that stuff. 4 MR. LENO: I certainly will. 5 MR. FRIERSON: Thank you very much. 6 MS. SMITH: Any other questions? Fine. Thank 7 you very much for coming today and we will go on to the 8 next panel. I might mention that this is a very large 9 panel as you will see on the agenda, however, the time 10 allocations have all been made to fit within a 50 minute 11 period. 12 Mr. Gamboa. 13 MR. GAMBOA: Yes, thank you. Before I start, I 14 want to also express my appreciation for you for holding 15 these hearings. And I have a procedural matter I'd like 16 to raise before my timed testimony takes place. I know 17 from reading up about you that you are attempting to do 18 the best job you can in making a determination on this 19 bank merger. And to do that job, I know you want to get 20 as much fair testimony balanced as possible. So I'm going 21 to make a procedural request. I'm not an attorney, so 22 bear with me, please. 23 And the procedural request is, since you're only 24 having one hearing, that limits grassroots community 25 organizations who don't have the resources to come here 26 today to give testimony. I think you should weigh that in 54 1 when you hear from other organizations that are supported 2 by Bank of America who pay their travel. That will give 3 you good information, the kind of information to give a 4 balanced approach to make a decision. 5 The other thing that's critical is information 6 that you should use in determining this merger is there 7 are numerous, I understand, outstanding discrimination 8 complaints against NationsBank. That information and 9 those should be resolved and you should have that 10 information before you make a determination. I think that 11 would be critical information for you in coming to a 12 conclusion. Or a decision. 13 And, also, there is a CRA review being made now. 14 I think that also will provide you with critical 15 information. I don't think any decision should be made 16 until you're able to assess that CRA review of these 17 financial institutions. That kind of information I think 18 would be extremely helpful for you to coming to a fair 19 decision that I know you will come to. 20 MS. SMITH: Thank you for your comments and 21 observations. And then if we may go to your presentation. 22 MR. GAMBOA: Certainly. I agree with Mr. McColl 23 in one statement he made, that this hearing is not about a 24 bank merger. I think it's a little bit more than what he 25 said than community investment. I think it's about what 26 kind of a country we want to be. It's about a fair chance 55 1 for the underserved community, the poor minority, recent 2 immigrants to achieve the dream that most of us here today 3 enjoy, the ownership of a home, and a safe neighborhood 4 with good schools for the children, a chance for 5 employment that provides a fair wage and health insurance 6 for the family. I think that's what we're discussing 7 today. 8 This dream is not being realized for far too many 9 people, far too many people today. We're involved right 10 now in probably the most unprecedented booming economy 11 ever in this country, and yet that economy is not being 12 equally shared across this country. 13 For instance, every day you see in the newspaper, 14 you read the rich are getting richer and the poor are 15 getting poorer. This economy is not being balanced out 16 and spread out evenly. For instance, the national child 17 poverty rate grew BY 26 percent from 1970 to 1997. Entry 18 level wages for male high school graduates fell 28 percent 19 from 1973 to 1998 in real dollars. 80 percent of white 20 families in this country own their own homes. 40 percent 21 of minorities do. 71 million low-income children have no 22 health insurance, yet most of their parents are working. 23 In the richest nation ever in the history of the world, 24 over one million children will not have an adequate meal 25 the day before their parents are made. You may ask what 26 does this have to do with a bank merger? I think it has 56 1 everything to do with a bank merger. In the first place, 2 it's not a merger, it's an acquisition. 3 You heard today Hugh McColl make a commitment of 4 $350 billion, a CRA commitment. Well, I can state that 5 that commitment is hollow. It's hollow because CRA, 6 itself, has -- is weak. CRA does not -- will allow 7 financial institutions to receive outstanding ratings, and 8 have before in the past, that have made zero, and I mean 9 zero, not one loan to an African American family, that's 10 what CRA can do. And the reason that we have requested 11 definitive commitments in that CRA commitment is because 12 the track record of the financial institution is not good. 13 For instance, you heard Hugh McColl speak about 14 the millions of dollars. I was impressed when I sat in 15 that chair right there and when I heard him talk about 16 these millions of dollars. What you did not hear him 17 speak about is the percentage of the billions of dollars 18 they have. That is much more meaningful. We can get 19 swayed when people talk about a million dollars because 20 that's a lot of money to me and to most people in this 21 room. But it's not a lot of money when you look at the 22 amount of money they have. 23 For instance, less than one percent of the total 24 dollar amount of NationsBank loans went to African 25 American owned businesses. Less than two percent of the 26 total dollar amount of the NationsBank business loan went 57 1 to African American owned businesses. Less than two 2 percent of the dollar amount of BofA's home lending 3 dollars went to African American households. And adjusted 4 for differences in population, BofA has a similar report 5 lending record among Latinos and Asian Americans. And 6 neither bank has goals for minority business contracts. 7 That's the kind of record that this financial institution 8 has. 9 What we are asking them to do is not to do any 10 precedent setting but to match the CRA commitments that 11 other good financial institutions have done. Wells Fargo, 12 NationsBank -- Wells Fargo and WaMu, Home Savings, Union 13 Bank, CoAmerica and others have all made specific 14 commitments because they're not afraid to make those kind 15 of commitments because they know they will meet them. But 16 NationsBank is the only large bank and Bank of America who 17 have refused to make these commitments to our community. 18 Why? If they're sincere about making them, they should 19 put them down and put it into the record. I can only 20 guess that they're not sincere about doing it. 21 We have met with CEO of NationsBank and BofA a 22 couple of times and they have said, "We're against 23 quotas." Well, our community is against quotas, too, 24 because quotas have always frozen us out. But every 25 single business organization sets goals. The commitments 26 we're asking are goals, not quotas. It's not any 58 1 different than any part of the working business. You set 2 goals in sales, you set goals in marketing, you set goals 3 in service. We're telling them to set goals in the CRA, 4 it's no different. 5 Lastly, I'll conclude, Dave Coulter said that 6 BofA was The Movie Bank. I guess it should be something 7 to be proud of, I wouldn't be. I think what we're asking 8 for Bank of America and NationsBank to be is a moving 9 bank, moving to reach out to our communities, to make 10 money by providing new services and products and doing 11 good in our community. It will be a win-win solution, a 12 win for them, they'll receive income and profits, and 13 certainly a win for our community, but they cannot do that 14 without creating a work force that matches the diversity 15 of the marketplace they want to reach. Both banks have 16 refused to provide us with the data of their top 17 management. 18 And one other thing, too, is that they talked 19 about their charitable contributions and how they should 20 get lots of credit for their charitable contributions. 21 But if you look at their charitable contributions, they're 22 doing about one-half of what the banks I have previously 23 mentioned in percentages. And if you look at their 24 charitable contributions, I think the total for one of the 25 banks was $77 million, it looks real impressive. But when 26 you look at the income of just a few, a handful of those 59 1 executives who make those decisions, it was $88 million. 2 That's not much of a charitable contribution. Thank you. 3 MR. FISHER: Good morning. I'm Alan Fisher from 4 the California Reinvestment Committee. We're a statewide 5 coalition of more than 190 nonprofits and public agencies 6 that advocate for increased access to banking for 7 low-income communities and communities of color. We've 8 negotiated CRA agreements with all the major California 9 financial institutions over the last decade. 10 I was interested in listening to Mr. McColl talk 11 about some of the fine things that the bank has done. 12 Many of those things has come out of discussions with CRC 13 members and other community organizations, Greenlining, et 14 cetera, that has really moved the bank on. And I think 15 that's one of the worrisome things that I'll get to about 16 the press release that talks about $350 billion. That's 17 preemptive of community discussion. 18 You'll hear CRC members speak on this panel and 19 other panels today representing their community and 20 community development organization because CRA is about 21 local neighborhoods, it's not about 22 states all at one 22 shot, it's about what happens in particular neighborhoods. 23 We have concerns about this, and clearly as you've heard 24 today, the majority of the California Congress people on 25 the Banking Committee, the L.A. City Council, the 26 San Francisco Board of Supervisors and other elected 60 1 officials have, as well. 2 It worries us, not only because it's the sale of 3 a great California bank, because from our point of view 4 it's not a merger, it's an acquisition of Bank of America. 5 But the loss of that headquarters to a bank that's 6 headquartered 3,000 miles away and to a bank that has 7 refused to make a specific CRA commitment to California 8 and its diverse communities, therefore, we oppose this 9 acquisition. 10 More than 300 of our members and other California 11 organizations and individuals joined with us writing in to 12 the Federal Reserve calling for hearings and we are 13 pleased that you are holding hearings in at least this one 14 location of the 22 states. But, again, we call on you to 15 hold hearings throughout California and in the other 16 states affected because CRA is about what happens in local 17 communities. 18 Anyone can see by the amount of response to this 19 hearing that one hearing alone is tokenism. We all know 20 that a hearing itself is not the same as the sort of 21 regulatory oversight that you'll have to have over these 22 22 states. So we hope that this one hearing is not a 23 portent of the level of oversight that there will be. 24 I'm going to try and just hit on a few specific 25 points today and our letter will go into more detail. I 26 mean, our concerns are such that I could probably talk all 61 1 day. 2 I'm not a lawyer, either, I didn't know that John 3 and Bob were going to raise this issue about people 4 traveling here, but I have a somewhat different suggestion 5 in terms of speakers. I know you're going to hear a great 6 many people. In the interest of a clear record, I would 7 recommend the following. That if grantees of either bank 8 testify against the merger, their testimony should be 9 given a plus 2. If grantees of either bank have been paid 10 expenses to testify, they're testimony should receive a 11 minus 2 and so forth. 12 So, again, community reinvestment is about access 13 to banking for neighborhoods. It's about a bank 14 affirmatively meeting the local needs of low-income people 15 and people of color. So we worry when NationsBank 16 preemptively sums up 22 states in a three-page big dollar 17 press release with nice phrases and little substance. It 18 presumes that they know better than the communities about 19 what the needs are. 20 We've met several times with the bank and would 21 sum up the last meeting and the ones before as saying that 22 they say no very nicely. This is particularly worrisome 23 because, as far as we're concerned, California came into 24 this takeover with, one, a 1992 commitment letter from 25 Richard Rosenberg, CEO of Bank of America, that was a very 26 good specific commitment which is still in effect, as far 62 1 as we're concerned, it has no ending date. 2 Secondly, last year Bank of America upped its 3 1992 goal to 140 billion of which the bank has stated that 4 70 billion is for California communities. 5 Thirdly, the commitment for $40 billion -- $40 6 million, all these big numbers, 40 million dollars in 1998 7 charitable contributions of which, from our calculations, 8 roughly 25 million was for California and 25 percent for 9 community economic development and housing development. 10 Bank of America also, as you've heard, has made 11 commitments around the economic development and rural 12 initiatives that were just beginning to be defined and are 13 still being defined. There needs to be a specific CRA 14 commitment by NationsBank to California that addresses the 15 diverse needs of California's communities, retains the 16 Community Development Bank with its mission to build a 17 nonprofit infrastructure and not compete with it, gives 18 clear dollar amounts and objectives for the economic 19 development and rural initiatives, honors the written 20 commitments and practices of BofA and targets those most 21 in need. 22 Your own studies cast doubt on the real value for 23 sharholders and customers in such mega-mergers. From the 24 altitude of $570 billion in assets, will such a monolithic 25 bank even see local neighborhoods? Without a specific 26 measurable commitment, NationsBank can ignore all but the 63 1 most profitable customers. Bigger is not better, as far 2 as we're concerned, and less neighborhoods are affected. 3 We think that this merger will -- this merger, acquisition 4 will decrease competition. 5 After all, this is a bank, as was said before, 6 that has a worse record in 1996 making home loans to 7 African Americans in its home state than Bank of America 8 did in North Carolina. 9 Every major bank merger in California has 10 included a specific commitment since Richard Rosenberg's 11 1992 letter. BofA set a standard that NationsBank is 12 undercutting and obliterating. 13 If the Federal Reserve wants to maintain 14 progress, it must condition any approval on a specific and 15 enforcible commitment. In addition, this bank has a 16 concentration that is extremely worrisome from our point 17 of view. It has almost nine percent of the national 18 market share but it's only in 22 states. In those 22 19 states, it has a one percent market share in almost every 20 state, and we think that's of grave concern in terms of 21 competition and access for those who are, quote, 22 "unprofitable." 23 So, again, thank you for the opportunity to 24 speak. 25 MR. BIVINS: Good morning, my name is George 26 Bivins, I'm the Chairman of the Black Association of 64 1 Los Angeles. We have over 850 African American business 2 owners. Many of those business owners are customers of 3 the Bank of America. 4 Take any statistics compiled by local, state or 5 federal government regarding banking, including the many 6 statistical reports compiled by independent surveys, and 7 you will find African American -- African Americans are 8 consistently benefiting less from banks, S&Ls and thrifts. 9 Government regulators must take action to protect us. 10 My colleagues and I would not be here today if 11 Bank of America and NationsBank were good corporate 12 citizens. The Black Business Association shares the lack 13 of confidence of this merger along with the National Black 14 Business Council and the National Black Chambers of 15 Commerce. These three organizations nationwide represent 16 over 75,000 black businesses nationwide. We are prepared 17 to prove that less than one percent of the dollar value of 18 all business loans lent by these two banks went to African 19 American businesses. What we have here is a clear case of 20 white wealth built on minorities' labor. We have a clear 21 case of white wealth built on minority labor. Regulators 22 hear are plea. 23 The black community demands inclusion, inclusion 24 leads to growth, exclusion leads to poverty for all our 25 communities. Regulators, hear our plea. 26 Less than two percent of the Bank of America and 65 1 NationsBank vendor contracts are awarded to African 2 Americans. Unlike its competitors of Wells Fargo, Union 3 Bank and Sanwa Bank. 4 I will give you an example, a clear example of 5 this. I am in the insurance business and I am the 6 insurance agent for Sanwa Bank which is the fourth largest 7 bank in this state. Bank of America will not even give me 8 an appointment to come in and present my product to them. 9 I have tried for five years. This is a personal 10 experience that I can tell you. And I'm a very good 11 insurance agent, I've been in the business 26 years, I 12 compete with the same insurance agents for business of 13 Bank of America as I did with Sanwa Bank and I beat the 14 price. So what does this tell you? I am just as 15 qualified or even more qualified than some of the vendors 16 that call on Bank of America, but they choose not to even 17 give me an appointment. 18 Inclusion leads to growth, exclusion leads to 19 poverty. Regulators, please hear our plea. 20 They are willing to set goals of any kind. They 21 throw out large numbers such as $350 billion CRA 22 commitment. How do we monitor this? Regulators, hear our 23 plea. 24 There are many pending race discrimination cases 25 which were brought out earlier before the Justice 26 Department. While these cases are waiting to be heard, 66 1 the large number of cases filed would suggest there is a 2 definite problem with the validity of these cases. Some 3 of these cases must be valid. Regulators, hear our plea. 4 Bank of America lost millions of dollars overseas 5 but were bailed out by the IMF but minorities can't get a 6 small business loan. Regulators, please hear our plea. 7 Is this the outline of a good corporate citizen? 8 This is how Bank of America and NationsBank represent 9 themselves to you, but they can't fool us. We have had 10 the opportunity to deal with them on a firsthand basis. 11 This merger brings capitalism to our communities but 12 without capital. 13 During the civil rights movement, we won 14 everything we fought for but we don't have what we need. 15 Regulators, please hear our plea. Thank you very much. 16 MS. ORR-SMITH: Good morning, my name is Gayle 17 Orr-Smith and I'm here representing the San Francisco 18 chapter of National Association of Negro Business and 19 Professional Women. 20 My focus today would be to introduce to Bank of 21 America some data about minority women in business. And I 22 offer this testimony and this information because of the 23 dismal record that NationsBank and Bank of America have 24 with providing loans to minority women business owners. 25 Also, there's a caution in my remarks that, when you 26 target women, you're targeting majority women, white 67 1 women, non-minority women in their outreach for small 2 business loans. When you target minorities, you target 3 minority women, as well. Very often, that segment of the 4 target group is really underrepresented and underfocused 5 on as a target group. 6 Bank of America and Nations have said they don't 7 need specific goals. But I think after hearing some of 8 this data you might agree with me that there should be 9 some targets for this particular segment. 10 One in eight or 13 percent of nearly eight 11 million women owned businesses in the United States is 12 owned by a woman of color. These 1.2 million minority 13 owned firms employ 1.2 million people and generate nearly 14 $200 billion in sales annually. Over one-third or 37 15 percent of minority owned business firms are owned by 16 blacks, roughly 400,000 firms. 35 percent are owned by 17 Hispanic women, roughly 380,000. And 28 percent are owned 18 by women of Asian, American Indian or Alaskan native 19 heritage, 300,000 firms. 20 Between 1987 and 1996, the number of minority 21 owned women firms has increased about 153 percent. It has 22 increased by 206 percent among Hispanic women owned firms, 23 by 138 percent among Asian and other women owned firms, 24 and by 135 percent by black or African American women 25 owned firms. 26 Between 1987 and 1996, employment, that is jobs, 68 1 within these firms, among all minority firms, has 2 increased nearly fourfold or roughly 300 percent. It has 3 grown by 487 percent among Hispanic women owned firms, by 4 319 percent among Asian and other Native American firms 5 and by 70 percent among black women owned firms. 6 Between 1987 and 1986, sales, that is revenues 7 generated, by all minority women owned firms has increased 8 fourfold as well, up to 318 percent. It has jumped by 534 9 percent among Hispanic women owned firms and by 430 10 percent among Asian and others, and 55 percent among black 11 women owned firms. And it will be interesting to know the 12 top ten states for minority businesses, based on the 13 average ranking of the number of firms, employment and 14 sales, are number one, guess, California. Number two, 15 Texas, Florida, New York, Illinois, Virginia, Maryland, 16 New Jersey, Hawaii, and Washington, D.C. 17 Now, just think what the bank could accomplish if 18 it were targeting small business loans to minority 19 business women. This data is provided by the National 20 Foundation of Women Business Owners in Washington, D.C. 21 who extrapolate such data, and this data has been used by 22 many corporations to market and target women owned 23 businesses as a market group because their revenues and 24 their sales and their growth demonstrates that they need 25 this kind of attention. And I think this would be a key 26 opportunity for Bank of America and Nations to look at an 69 1 entirely new market segment and recognize these women as 2 contributing to the national economy. 3 They say that their programs of goal setting 4 doesn't need specifics, they say that their minimum goals 5 and commitments are a floor. Well, I tell you without a 6 clear plan and strategy, a floor can quickly become a 7 ceiling. And if you're looking at local versus national, 8 at least here in California we've had the benefit of 9 working closely with BofA. They've been able to listen 10 and we can work with them. There's still room for growth, 11 but I don't know how much more effective they will be and 12 how effective we'll be talking to North Carolina, so we 13 think local is better. 14 And without clear goals, many things can affect 15 your commitment or the corporate commitment over time, 16 there's erosion as a result of personnel changes. How do 17 we know that McColl and Coulter are going to stay at the 18 helm and, in fact, their legacy or their commitment to 19 minority outreach, as they stated, will, in fact, stay in 20 place when personnel changes occur. 21 And then a leadership philosophy is more than 22 just words, it means that it has to be communicated 23 throughout the organization and enforced and incentives 24 provided within the corporation to ensure that all of the 25 local affiliates and associates of the branch and of the 26 bank adhere to the goals and standards that are set at the 70 1 highest level. 2 Targets and measurable data help us to know where 3 we've been, where we're going and can focus us to be 4 effective in targeting where the greatest need is and the 5 greatest opportunity for economic gain by the banks, 6 themselves. We're seeking a win-win relationship and we 7 believe that targets, established goals with clear 8 strategies where minorities and others can work with the 9 bank to achieve these goals will be the maximum benefit 10 for everybody concerned. Thank you. 11 MS. ADAMS: Members of the Federal Reserve, my 12 name is Stella Addams and I'm the Executive Director of 13 the North Carolina Fair Housing Center and I bring you 14 greetings today on behalf of the people from the woods and 15 the hoods of North Carolina. Our state motto is to be 16 rather than to seem. 17 The people of North Carolina want to be 18 homeowners. The people of North Carolina want to be 19 entrepreneurs and business owners. The people of North 20 Carolina want to be residents in safe and healthy 21 neighborhoods. The people of North Carolina want to 22 reside in communities that are economically and socially 23 integrated. The people of North Carolina want to be 24 catalysts for positive change in their communities. 25 By contrast, NationsBank seems to be a leader in 26 lending to minorities. NationsBank seems to be a leader 71 1 in lending to small minority business people. NationsBank 2 seems to be a leader in community reinvestment. 3 But I can honestly say to you that Nations 4 expansion west has reduced its commitment at home. When 5 NationsBank first merged with C&S/Sovran, it was the 6 number one bank in North Carolina. Now, it is the number 7 five bank in our state. It used to be the best bank in 8 the neighborhood. You ask any native tarheel whose slogan 9 that was and they will readily tell you it was NCNB. But 10 now that it has a focus on being the best bank in the 11 world, our neighborhoods in North Carolina have become 12 insignificant. We are worried about our future with this 13 bank. How long will it be profitable to remain 14 headquartered in a state in which you are not competitive? 15 Nations certainly shows no interest in obtaining 16 greater market share in our state. When we shared our 17 concerns with them about their sixth place placement in 18 small business lending in North Carolina, they had a sort 19 of "What do you expect? We're not the biggest bank in the 20 state" attitude. Well, when I share with their 21 competitors where they're missing the mark, they have a 22 "What can we do together to improve" attitude. 23 NationsBank's commitment to community 24 reinvestment is all smoke and mirrors. This is easy to do 25 when one has no set targets, no set goals. Who then can 26 question whether or not you have done enough? Who then 72 1 can say that you've accomplished anything long standing? 2 I enter into the record a community needs assessment for 3 North Carolina. I expect you to do your job and analyze 4 whether a demand based solution is sufficient to meet this 5 need. 6 I understand that Mr. McColl is a great military 7 straegist and he has certainly carried out his campaign to 8 become the first coast-to-coast bank with a determination 9 and brilliance of Patton, or maybe it's closer to 10 Sherman's march to the sea. 11 He has developed a clear vision and a strategy 12 and a strategic plan of action for every stage of this 13 merger except one and that is the community investment 14 program. Instead of precision planning and targeting to 15 get the biggest bang for the buck, he has opted for a 16 scattershot approach. And I know you all don't know much 17 about shotguns out here. But you're sure to hit something 18 but you are not necessarily going to make an impact. 19 We want a strategic plan of action. We want 20 quantifiable goals and objectives to meet the credit needs 21 of our communities. Here's to the land of the long leaf 22 pine, the summer land where the sun doeth shine, where the 23 wheat grows strong and the strong grow great, here's to 24 down home, the old North State. 25 The people of North Carolina helped its financial 26 institutions grow great through our deposits, our loyalty 73 1 and our visionary banking laws. NationsBank is honor 2 bound to serve the people of North Carolina and the other 3 underserved communities throughout the franchise. We are 4 not unprofitable customers. We ask only for access to 5 capital and the opportunity to prosper and to grow strong. 6 Thank you. 7 MR. LUI: Madam Chair and members of the panel, 8 my name is Earl Lui, I'm a staff attorney with the west 9 coast office of Consumers Union. Consumers Union is the 10 nonprofit publisher of Consumer Reports Magazine and our 11 magazine regularly writes on banking and other financial 12 services issues. Our office has also been involved in CRA 13 activities for over ten year and was a founding member of 14 the California Reinvestment Committee. 15 Our basic concern or position is that the lack of 16 specific commitments with this plan of acquisition and our 17 belief that the Fed cannot accomplish its goal or mission 18 of examining the convenience and needs of local 19 communities without having those specific commitments in 20 place. 21 I disagree with what Mr. McColl said about the 22 problems with creating goals. As others have said 23 already, having goals and targets is a part of any kind of 24 business plan and it should be part of a CRA plan. And 25 without having those agreements and commitments in place, 26 we don't see how the Fed can truly review the impact of 74 1 this acquisition on the local communities in all these 2 states in which you're looking at. 3 And so because of the size of this merger and 4 because of the mergers to come, your actions and decisions 5 and any conditions you place on this acquisition will set 6 a crucial precedent and will really help answer what I 7 think is the critical question here, which is will the 8 Federal Reserve take its role of protecting the public 9 interests seriously or will it simply act as a rubber 10 stamp for mergers, for this merger and all mergers to 11 come? 12 So as part of requiring specific commitments, I 13 think that can be done in a number of ways. And our 14 written testimony has talked about them. But one possible 15 solution to that would be to hold up approval of any 16 merger until this new bank reaches CRA commitments with 17 the CRA groups and community groups in each state in which 18 it does business. We think, again, that more time will 19 allow fruitful negotiations to take place and approval of 20 this merger should not be rushed. 21 I think another way to do that is to simply look 22 at the existing CRA commitments that are out there. 23 Particularly in Bank of America's case, as Alan Fisher of 24 CRC has mentioned, Bank of America has a very specific and 25 detailed CRA commitment. And at the very least, the Fed 26 and its staff should review every component of that 75 1 commitment and question the bank's management about each 2 and every part of it to see whether or not those parts are 3 retained or not and should receive a definite commitment 4 before deciding on approval of this acquisition. 5 Other people have already focused a little bit on 6 some of the lending and investment activities of these two 7 banks. I'm just going to focus briefly on some of the 8 consumer issues that Consumers Union, in particular, are 9 interested in. Our interests has always been in 10 increasing access to banking services for underserved, low 11 and moderate and communities of color. And again, in our 12 observation, these acquisitions and mergers really haven't 13 benefited those communities in which we're most concerned 14 about. 15 And again, there are several ways in which the 16 Fed can put in some conditions and require some kind of 17 commitments in all of these areas before any approval of 18 this merger. I think, at the very least, the board should 19 require the new bank to make a commitment to serving 20 low-income customers with affordable low cost banking 21 services, savings accounts and checking accounts, for 22 example, as well as access, of course, to credit 23 products. But, as you know, with EFT99 and 24 welfare-to-work initiatives, the access to banking 25 services is even more important now than it has been 26 before. 76 1 And again, there should be some kind of 2 commitment about the type of product, the type of account 3 that EFT99 recipients will receive. Obviously, that 4 account should be a low cost account and should be 5 administered through the bank and not through check 6 cashier's or other expensive fringe banking institutions 7 that are out there. And again, no such commitments have 8 yet been made by this new bank. 9 With regard to mergers in general, again, we've 10 seen that the supposed cost savings that the banks incur 11 are not passed on to consumers. And we ask that a portion 12 of the cost savings in this acquisition be dedicated 13 towards increasing access towards banking services for 14 low- and moderate-income consumers. We think a 15 prohibition on new fees or increased fees on products 16 should be instituted. As the Fed's own study and other 17 studies have indicated, fees tend to rise after these 18 kinds of mergers and acquisitions. And again, all those 19 implications need to be looked at by the Fed. 20 There's been no commitment towards branch 21 closures, to retaining the Bank of America's branch 22 closure policy, and no word at all about possibly opening 23 more branches in underserved communities, and again, those 24 are issues that need to be addressed before approval is 25 granted. 26 Finally, I'd like to raise another point which 77 1 concerns the non-banking affiliates and subsidiaries of 2 bank holding companies. NationsBank, for example, has a 3 finance company subsidiary, Nations Credit, as do a number 4 of national banks, and Consumers Union is seriously 5 concerned about some of the activities of these sub prime 6 lenders and their involvement in lending activities that 7 aren't beneficial to low-income people. 8 We think it doesn't make sense for the Fed to 9 regulate a bank that has a CRA commitment and then also 10 ignore that same bank holding company's affiliates who 11 basically engage in anti-CRA lending activities. And that 12 issue, I think, is an important one and needs to be 13 addressed, again, because more and more banks are pursuing 14 the sub prime market and are acquiring these types of 15 predatory lenders. 16 In closing, again, this acquisition sets a 17 precedent, and I agree with the comments that were made 18 before about the need to do it right and to have more 19 hearings and to require specific commitments, and we urge 20 you to seriously consider all our concerns. Thank you. 21 MS. SMITH: Next. 22 MR. SKILLERN: I'm Peter Skillern, I'm Executive 23 Director of the Durham Affordable Housing Coalition in 24 Durham, North Carolina, and Chairman of the Community 25 Reinvestment Association of North Carolina, and I 26 appreciate being here today. 78 1 Benjamin Franklin said, "Our critics are our 2 friends because they point out our weaknesses so that we 3 can improve ourselves." And certainly NationsBank's 4 friends have turned out in force today. I also consider, 5 actually, myself a friend of NationsBank. I'm one of 6 those organizations that Mr. McColl spoke of in helping to 7 pay for some of our community service work. But as 8 friends, I still have a strong disagreement with 9 NationsBank and have come here to express it to you and 10 ask for a remedy. 11 In 1993, NationsBank acquired First Chrysler and 12 the Charlotte Observer ran an article, which I'll submit 13 to the record, describing how NationsBank promised to 14 clean up First Chrysler's lawsuits and also to make sure 15 that NationsBank in the future would, quote, "follow sound 16 lending policies and practices in full compliance with 17 applicable laws and regulations." The Federal Reserve in 18 approving that acquisition agreed. 19 And yet five years later, we still find instances 20 of predatory lending practices. We still find concerns 21 about approving another merger which still does not 22 address this important issue. 23 I applaud the many good things that NationsBank 24 has done in North Carolina from investments in CDFI's to 25 their charitable contributions to the good loans that 26 they've made. And yet I cannot let go of the fact that 79 1 while they're doing well, they're also doing harm. 2 I submit to you a letter from Carlene McNolty, 3 Attorney for the North Carolina Justice and Community 4 Development Research Center who reviewed a 1996 5 NationsCredit loan to Audrey and Kenneth Snipes. And in 6 it she finds that a number of law practices were violated. 7 For example, Nationscredit failed to disclose loan terms, 8 including that it was an adjustable rate mortgage. It 9 packed the loan with fees, including over $5,000 in 10 settlement fees for a $110,000 loan, and thus charged 11 usery rates under North Carolina law. NationsCredit then 12 flipped the loan by increasing the adjustable rate by two 13 points in the first year and then explaining to them that 14 they'd be glad to refinance at a fixed rate, but if they 15 took their business elsewhere, there would be thousands of 16 dollars in prepayment penalties. 17 I introduce into the record the case of Beatrice 18 M. Smith from Atlanta, Georgia who is currently in 19 litigation with NationsBank over predatory lending 20 practices. In her case, the loan terms were not fully 21 disclosed. The loan was packed with high fees, including 22 the sale of credit life insurance, and the loan was 23 flipped six times in six years, once again starting with 24 Chrysler First and the last two times with NationsCredit. 25 The practices had not changed in the changing of the hands 26 of who owned Chrysler first. She's now fighting 80 1 foreclosure by NationsCredit after rejecting an offer to 2 stop a media story on the issue in exchange for having her 3 loans forgiven. 4 I enter into the record the case of Juanita Smith 5 from Atlanta who was charged over $10,000 in credit 6 insurance which was included in an $85,000 loan. 7 I introduce into the record the concerns of a 8 resident from Morrisville, North Carolina regarding the 9 harassment of NationsCredit. In his protest of this 10 merger, Matthew Lee of Inner City Press does a good 11 analysis of Equicredit's lending to minority households 12 compared to NationsBank and Nations Mortgage. Equicredit 13 is now a subsidiary of NationsBank. It, too, is a sub 14 prime lender with high fees and high points. 15 We question and ask how will NationsBank moving 16 forward reach these two markets, the African American 17 minority market and the majority white market fairly and 18 how will it conduct the practices? We request that the 19 Federal Reserve investigate NationsCredit's lending 20 practices and place conditions on the merger to ensure 21 that these practices are ended and not expanded throughout 22 the country. 23 NationsCredit has grown large from it's 24 acquisition of Chrysler First, it's now over $30 billion. 25 And in addition, according to the Security Exchange 26 Commission, NationsBank is a primary lender to Southland 81 1 Associates, Commercial Credit Loans, Moreequity, 2 Incorporated, and American General Finance among other sub 3 prime lenders. 4 The size of NationsBank before the merger makes 5 it an important and dominant player in this parallel 6 banking institutions and it cannot go unquestioned or 7 unregulated by the Federal regulators. 8 I am not yet impressed by Ken Louis' assurances 9 to run NationsCredit right or not at all. Certainly it 10 hasn't taken five years to determine that changes need to 11 be made. 12 I'd like to highlight ten things that we 13 recommend that NationsCredit can do. And I'll submit them 14 as part of the record. But, in general, we want 15 NationsCredit to offer A credit products as well as B and 16 C credits, change the pay and incentive plan of 17 NationsCredit's front line personnel, develop a standard 18 pricing system for risk that provides a range of price 19 over a continuum of risk, develop a loan review process to 20 ensure loans are soundly, fairly and legally underwritten, 21 contract for self-testing for fair housing and consumer 22 protection violations, require the sub prime companies 23 that are financed by NationsBank to meet similar industry 24 standards, provide leadership in calling for legislative 25 and regulatory reforms, have Hugh McColl demonstrate his 26 commitment and leadership to cleaning up the practices and 82 1 image of NationsCredit, provide HMDA data for 2 NationsCredit as a separate lender for the public to 3 better analyze its overall lending practices, and 10, make 4 a good faith effort to review loans and make those whole 5 who have been injured by these illegal loans. Thank you. 6 MS. SMITH: Thank you. 7 MR. WILLIAMS: My name is Kevin Williams, I'm a 8 member of the board of directors of the Greenlining 9 Institute, also a professionally employed Human Rights 10 Officer with the City and County of San Francisco Human 11 Rights Commission. And I am here to speak against the 12 merger. 13 This half trillion dollar merger is very 14 reminiscent of the '50s and the '60s when the freedom 15 fighters were getting off the bus, both black and white, 16 and were being beat. Those protestors had the right to 17 assert the cause of freedom and justice for their people. 18 And as the beatings were occurring, the F.B.I. were 19 present standing back on the sidewalk taking notes. 20 And that has been symbolically what the Federal 21 Reserve Board has done, it has been federal, it has been 22 reserved and we are bored with the diet of discrimination 23 that we continue to endure year after year, hearing after 24 hearing. This is not a hearing, per se, it is a ceremony, 25 we know that. It's a ceremony because we know the merger 26 is going to be approved. The merger was approved, not 83 1 here in this room, but on the golf course. It was 2 approved in some of the social halls where the elite meet, 3 the deal was cut and we are here to say we know the gig is 4 up. We are watching because the diversity of the State of 5 California is in the room, it's watching the decision that 6 you're going to make. We already know. I don't proclaim 7 to be a prophet, but I know the deal has already been cut. 8 You've been cut in and we've been cut out. We already 9 know that. We're here to say that time, our time, should 10 be now. At this time in history, we need some type of 11 assurance that NationsBank and Bank of America will do 12 what is right. 13 You know, right after a meeting of the 14 Greenlining Institute, I walked over to Hugh McColl and he 15 shook my hand and he said, "You know, Mr. Williams, you 16 have been critical of us but, you know, at 63 I can walk 17 away from this a rich man." I say to Hugh McColl, Kevin 18 Williams is richer than both of you because I know the 19 difference between right and wrong. 20 MR. PEEK: Good afternoon, my name is Ronald Peek 21 and -- well, I'm hopefully going to speak loud enough for 22 everybody. I've come to you from Florida. 23 MS. SMITH: It is working. 24 MR. PEEK: I have come to you from Florida with 25 the Concerned Citizens Political Action Committee and we 26 advocate for the cause of black business development in 84 1 the State of Florida. 2 Before I start, I'd just like to ask you all to 3 join us all in Florida in prayer, we're praying for rain. 4 And so we'd appreciate your prayers in that regard. 5 Thank you for the opportunity to testify 6 regarding the concerns of Florida black businesses in 7 terms of this merger application. As NationsBank is the 8 largest bank in the State of Florida, our experience with 9 their lending policies to African American businesses in 10 the State of Florida is important. Florida is 11 historically a state where CRA has yet to come into its 12 own sovereignty. It ranks in the last two percent of all 13 states in terms of all CRA measurements. No bank there is 14 a clear leader in the shift that must occur to bring 15 Florida into parody with at least the mode of the states 16 of the union enjoy. 17 This merger is significant as the largest to date 18 in our country's history. The recent purchase of Barnett 19 Bank by NationsBank gave black businesses the opportunity 20 to open dialogue with NationsBank. This dialogue produced 21 the issues which dictated a trip to San Francisco. 22 The chairman of NationsBank has yet to take a 23 leadership role in negotiations with us to develop a 24 detailed lending commitment plan for the State of Florida 25 concerning black business development. His local manager 26 for CRA in Florida said, "Take whatever they offer or 85 1 leave it." A classic monopolist's response. 2 We would also beg the board to hold an additional 3 hearing in the State of Florida and other states so 4 affected -- those directly affected and unable to come 5 here can voice their concerns to this audience without 6 hardship. 7 Chairman Greenspan has stated in his January, 8 1998, Wall Street address along with President Clinton 9 that access to capital for black businesses is important 10 for overall growth and our general economy. Chairman 11 McColl has stated on many occasions in speeches that we 12 all can find on the internet that access to capital is 13 important to black business development. 14 Our concern is that putting these statements into 15 practice involve dedication of resources. Without such 16 dedication, there is no truth to commitment. The 17 infrastructure in place to deliver loans to African 18 American businesses in Florida, the black business 19 investment corporations has almost matched the total 20 effort of all banks in that state in this regard. It's a 21 good model. NationsBank has played some role in this 22 delivery, though not the role of the vanguard or leader as 23 it claims with intoxicating advertisement. 24 We have evidentiary reports from the Small 25 Business Administration that characterize loans made by 26 all banks to black businesses in the State of Florida 86 1 clearly indicating that NationsBank is a marginal 2 participant in this market or clearly an institution 3 following the status quo. 4 For instance, in 1993, there were no loans SBA 5 guaranteed to black small businesses. In 1994, there were 6 four loans. In 1995, there were four loans. In 1996, 18 7 loans. In 1997, seven loans. In 1998, three loans. 8 These are all fiscal years. This information is all up to 9 June 30th, 1998, from the Small Business Administration, 10 which in the letter to Betsy Cross, the Assistant Director 11 for the Division of Banking, Exhibit 3, Page 1, 12 NationsBank claims that they are using the SBA criteria as 13 a way to target minority businesses for loans. So I 14 thought that this was important. 15 Out of a total of 470 loans since 1993, 36 loans 16 were to black or African American businesses. We don't 17 know what NationsBank is doing anywhere else. In Florida, 18 it's very apparent that they have great strides to make to 19 live up to promises in the claim of leadership efforts in 20 truly understanding the African American business loan 21 delivery service. We would enjoy, as Chairman McColl 22 says, net import capital coming into the black business 23 economy. Thank you. 24 MS. MAR: Good morning. Can you hear me? My 25 name is Darlene Mar and I'm representing the Council of 26 Asian American Business Association. Today I ask about 87 1 this merger and to look at who are the winners and who are 2 the losers. The winners are the shareholders because 3 without -- and then we are -- the community are the 4 losers. 5 McColl says that we're passionate but, you know, 6 you're passionate if it affects your livelihood, your 7 associates, their livelihood and so on. 8 Without a real commitment, without a plan, 9 without targets of culpability, volunteering, then there 10 is no real commitment at all, these are just numbers. 11 The public should be entitled to the information, 12 they're entitled, like shareholders stock reports and 13 portfolios, why are not we entitled to data information? 14 I believe that this is a bank for the people, am I not 15 correct? 16 To talk about CRA and they talk about lending 17 things, like homes and loans to businesses and so on, but 18 who benefits? Who are the winner from that? The banks. 19 Don't they charge interest? 20 You know, it's interesting some of the comments 21 this morning. Coulter said minority business development. 22 How we're talking about vendor contracts. And McColl said 23 the same thing, how they were the leader in the national 24 supplier of the Diversity Council. So today I brought 25 forward -- I had in my backpack the event sponsorship, and 26 these are a big sponsorship, it's in alphabetical order 88 1 starting from AT&T to the United States Postal Service and 2 I cannot find NationsBank on here so I would like to 3 submit that. So if there's a doubt, then there should be 4 some doubt in this merger and in some of the comments 5 they're saying because they don't have documentation 6 probably. 7 Another thing about the contracts, okay, that's 8 one way to get very small business loans. Eugene 9 (unintelligible) said that was a great part of CRA. It 10 wasn't until last year that the bank started to get 11 involved, maybe because they knew there was going to be a 12 merger and they wanted to look good, so to raise the 13 market up and the shareholders are happy and again we're 14 the loser. 15 We'd like, as a community, to be also the winner, 16 so they're talking about, like, the Hispanic community, 17 the African American, but they did not mention the Asian 18 community or, if they did, it was kind of like a 19 (unintelligible). 20 What they want from the Asian community is our 21 market. I like the statements and listened to the 22 statements this morning. We do not understand. We don't 23 understand what? You know, about the merger or what's 24 good for us? They want flexibility. Flexibility, what, 25 to juggle their books around and the numbers? They want 26 this -- small business want to be global. Excuse me? I 89 1 was a White House conference on small business delegate in 2 1995 and they didn't contact us. In fact, at that 3 conference, the minority delegate caucus, they did not 4 contact us or even sponsor the event in a big way. 5 Then I address your question as you asked, they 6 can't distinguish between a national nation bank and 7 California. They've already lumped it in their head it's 8 going to be a national bank that takes care of people but 9 these are not our (unintelligible) lords. If there's a 10 doubt in your mind at all, please stop the merger. 11 To show good corporate responsibility -- in fact, 12 corporate responsibility is interesting, that didn't come 13 about until after the CRA. We all know why the CRA 14 assisted. Maybe now we should have CRA Part II. But like 15 yesterday morning I was invited by WaMu to meet and greet 16 the Asian business community. Yet I got a phone call 17 later that night and my name was submitted and there was 18 a -- what do you call? -- focus group on how to market the 19 community, and guess who that was paid for and sponsored 20 by? Bank of America. 21 So it's not so much the testimony and these nice 22 printed documents they're submitting but the action I wish 23 you to look at and please listen to us. Even though we 24 are passionate, they're a reason why we're there, all 25 right. And as I sit on your side in areas, I've sat also 26 on the Small Business Advisory Commission, the Small 90 1 Business of Northern California, the Small Business 2 Association, and I also listened to the speakers and I 3 tried to look at the whole picture and tried to understand 4 what's really going on. Thank you very much. 5 MR. THAO: Toule Thao, I'm president of the 6 (unintelligible) Association coming from Fresno, 7 California. 8 As I listened to the testimony this morning from 9 Mr. Hugh Coulter and also David McColl, they decide a 10 great achievement from both banks and unfortunately we 11 still have major, major concerns. The CRA commitment, for 12 example, or the lending practice or the low-income housing 13 for the poor and underserved community and inadequate 14 services outreach to minority and the others served. 15 Let me cite you a few example. I travel 16 throughout the nations serving as commissioner member 17 appointed by U.S.D.A. Agricultural Secretary Dan Glickman 18 (phonetic). I listen to hundreds -- thousands -- not 19 thousands -- several, several testimony from different 20 groups, Asian, black, Hispanic, and in it some of the 21 small farmers are dying and one of the reason is because 22 they are not accessible to these banks. 23 I also remember David mentioning great farming 24 finance, et cetera, but let me share with you. I live in 25 the community and I don't believe that Mr. Hugh McColl and 26 David Coulter serve the community because they surely 91 1 don't see what we're struggling through. We are just 2 about to become the majority farmer of this country and 3 yet zero, zero loan was made to a community like ours, 4 Asian, Hispanic and black in our area. 5 I'm here to say a couple more things. I believe 6 that Mr. McColl served as military officer during the war. 7 99.9 percent of our people are war veterans. If no one 8 else understand our struggle, if you do not understand, 9 you have good excuse. But Mr. McColl should understand 10 our struggle. And that is the services provided is not 11 sufficient, it will not be adequate for the minority and 12 the underserved. 13 I'm here to ask you that do not allow this merger 14 to take place until clean, quantifiable plan is acceptable 15 to this community and that this plan will benefit the poor 16 and underserved community in this whole nation. Thank you 17 very much. 18 MS. ABRAMS: Good morning, my name is Leslie 19 Abrams and I will be reading in a statement from Mr. Harry 20 Alford, the President and CEO of the National Black 21 Chamber of Commerce. 22 Despite his objections to the Reserve's decision 23 to hold hearings only in San Francisco, Mr. Alford would 24 have liked to be here. However, the 2,000 members of the 25 National Black Chamber of Commerce are holding their 26 annual convention in Maryland. However, the convention 92 1 will be submitting a resolution expressing its concerns 2 about the merger to the Federal Reserve as early as 3 Friday. In fact, a large percentage of the organization's 4 membership would have testified if hearings had been held 5 in any of the other cities where NationsBank or Bank of 6 America has branches. 7 I will now read Mr. Alford's statement which is 8 entitled National Black Chamber of Commerce Not Convinced 9 About the NationsBank/Bank of America Merger. 10 African Americans, as well as other minorities, 11 have yet to obtain their fair share of the American 12 economic enterprise. One thing is quite certain, power 13 will concede nothing without a demand and we cannot expect 14 progress without certain standards and criteria being 15 established. 16 NationsBank wants to throw out a big number with 17 no mechanisms in place to set the pace, to monitor 18 compliance and ascertain what is good performance or fine 19 corporate responsibility. Thus, it is certain that the 20 minority communities who are presently served by Bank of 21 America will regress in community reinvestment. 22 NationsBank should also answer for the serious 23 amount of discrimination complaints from its work force. 24 The lawsuit filed by NationsBank against the Office of 25 Federal Contract Compliance (Department of Labor) to 26 prevent an audit to investigate this mass of 93 1 discrimination complaints is shocking. Attorney General 2 Janet Reno has also issued warnings to NationsBank about 3 its performance and equal opportunity hiring. Without 4 proper checks and balances, there is no assurance that the 5 performance previously displayed by Bank of America will 6 endure and it will most likely not improve. This is 7 signed by Harry C. Alford, the President and CEO of the 8 National Black Chamber of Commerce. 9 MR. GAMBOA: That concludes our panel one. I 10 want to express our thanks for your patience and 11 tolerance. We did go over a few minutes but you can 12 understand many of these people have traveled thousands of 13 miles on their own, and so I want to thank you for your 14 tolerance. There is one statement that needs to be made 15 that should be part of the record. 16 Hugh McColl and David Coulter should be part of 17 the process required to hear from the community directly. 18 This was so disrespectful for them to give their talk and 19 then to walk out of the room and not be able to hear what 20 the community feels about them. And that should go on the 21 record. Thank you. 22 MS. SMITH: Again, I realize that there are a lot 23 of witnesses who did not have a chance to present their 24 oral remarks and I encourage you to submit your written 25 statements for the record no later than next Friday but as 26 soon as possible. And we thank you for your participation 94 1 today and look forward to receiving your comments. Again, 2 thank you and we'll move on to the next panel. 3 We probably will cut into the break that we had 4 scheduled for 10:35. This next panel will go its alloted 5 time and then we'll just compress the break a little so 6 that we can -- we won't catch up but we will be closer to 7 where we're supposed to be at this point. 8 We have panel three ready to go. If we can start 9 on the right. 10 MR. SANCHEZ: Absolutely, thank you. 11 MS. SMITH: Say your name and organization, 12 please. 13 MR. SANCHEZ: Good morning. My name is Rafael 14 Sanchez and I'm on the board of directors of the United 15 States Hispanic Chamber of Commerce and I'm a small 16 business owner. 17 The United States Hispanic Chamber of Commerce is 18 the leading Hispanic business association in the United 19 States advocating the interest of over one million 20 Hispanic owned businesses and over 250 Hispanic Chambers 21 of Commerce. We have very serious concerns with the 22 proposed Bank of America and NationsBank merger and the 23 impact they may have with your respective businesses and 24 communities. 25 It is our belief that access to capital is the 26 life blood of businesses and that any changes to its 95 1 availability must be closely scrutinized. Past experience 2 has demonstrated that mergers between large financial 3 institutions have resulted in the following: Fewer loans 4 to minorities, the elimination of employment positions, 5 vendor contract bungling, a decline in customer service, a 6 reduction in financial support to community based 7 organizations including local Hispanic Chambers of 8 Commerce. 9 It is distressing to learn from the Greenlining 10 Institute the following statistics in regards to the 11 BofA/Nations merger. This is data that was estimated for 12 1997. That one percent of all contracts were awarded to 13 African Americans, Latinos or Asian Americans. One 14 percent or less of total dollar volume of all business 15 loans were made to African Americans, Latinos or Asian 16 Americans. Less than a quarter of one percent of pretax 17 earnings was contributed to African American, Latino or 18 Asian American nonprofits. Less than three percent of the 19 total dollar volume of conventional home loans were made 20 to African Americans. Less than two percent of the top 21 100 management by salary are African American, Latino or 22 Asian American. 23 While NationsBank has announced a large community 24 reinvestment pledge, they have refused, according to the 25 Greenlining Institute, to establish specific goals making 26 the pledge unmeasurable and unenforcible. This is cause 96 1 for grave concern given their mediocre record as evidenced 2 by the above-mentioned statistics. 3 We would urge careful deliberation given the 4 extraordinary size of the merged banks which would now 5 operate in 22 states, provide banking services to 29 6 million households and would control eight percent of all 7 the deposits in the nation. We are concerned that this 8 merger may be allowed to proceed while largely ignoring 9 the rapidly growing number of minority and women owned 10 businesses. Thank you. 11 (Recess.) 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 97 1 MS. HAWLEY: Presiding officers, members of the 2 panel, concerned public, my name is Tammy Hawley, and I 3 am presenting on behalf of the National Association for 4 the Advancement of Color People, the NAACP, and our 5 national president and chief executive officer, the 6 Honorable Kweisi Mfume. 7 The NAACP appreciates the opportunity to present 8 here today for the public record regarding the proposed 9 acquisition of Bank of America Corporation by NationsBank 10 Corporation. Our testimony is primarily as it relates 11 to our existing relationship with NationsBank. 12 Many of the communities the NAACP serves face 13 critical social and economic problems arising, in part, 14 from the lack of economic growth and lack of economic 15 employment opportunities and other opportunities. 16 The NAACP has worked to level the economic 17 playing field and to bring about economic parody for 18 minority group citizens. It has launched efforts like 19 the fair share program which reviews corporate 20 opportunity investment activity and economic reciprocity 21 initiative which leverages collective economic clout. 22 The NAACP has also established community 23 development resource centers which target specific focal 24 areas and concerns in local communities. The community 25 development resource center, or CDRC operation, seeks to 26 expand on building economic capacity, leveraging 98 1 resources, and pooling capital for affordable housing, 2 consumer lending, economic development, public and 3 private partnerships, and business development outreach. 4 The CDRC centers were established in 1994 as a 5 pallet project through a partnership with NationsBank. 6 Since 1994, NationsBank has made a tremendous commitment 7 and advanced in promoting economic revitalization and 8 community development through investment in the CDRC 9 operation and its efforts. The partnership has caused 10 more than $90 million in loans to be closed in 11 communities traditionally under-served by financial 12 institutions, and service is now being provided through 13 the existing six operating centers primarily focused on 14 consumer and business education, counseling, economic 15 development advocacy, and technical assistance, in the 16 areas of needs assessment, product development, 17 marketing, lending practices, strategic planning, product 18 and service delivery. 19 Regarding the proposed acquisition of Bank of 20 America Corporation by NationsBank, the NAACP is 21 positioning itself as a resource to ensure certain goals 22 are met and matters not overlooked. We are very 23 concerned about consumer protection, competition, and 24 economic expansion. 25 The proposed new bank's commitment to 350 26 billion dollars in community development lending and 99 1 investment over the next ten years is an indication of an 2 expected enhanced delivery of services resulting from the 3 merger. Three hundred fifty billion represents the 4 largest community development commitment ever announced 5 by a financial institution. 6 This is an opportunity for organizations like 7 the NAACP to challenge this bank to bank and an 8 opportunity for the new bank to live up to a bank's 9 charter role as an economic leader in communities. 10 The restoration and maintenance of the economies 11 of under-served communities will require coordinated 12 development strategies, intensive supportive services, 13 and increased access to equity investments and loans for 14 development activities. The 350 billion dollar 15 commitment, with appropriate follow-through, promises to 16 address these matters. 17 It is our understanding that the NAACP will 18 continue to be a viable partner in the efforts to be 19 undertaken by the new bank. This will help to assure 20 representative benefit to the communities the NAACP 21 serves. 22 If a merger is successful, the NAACP will 23 realize an opportunity for the CDRC operation to grow and 24 to expand into other markets as well. The expansion of 25 the CDRC operation will allow for our one-stop approach 26 to technical assistance, real estate and business 100 1 development services, and consumer counseling to reach 2 additional communities across the country. 3 Furthermore, the already existing delivery 4 system of NAACP units, more than 1,700 throughout the 5 country, provides a ready-made infrastructure to ensure 6 an ability for immediate region to communities for the 7 new back to perform on the community development lending 8 and investment commitment. 9 I have one minute, so I'm going to cut through 10 here to say that we also -- we were pleased to see that 11 $180 billion of the 350 billion has been designated for 12 small business lending. Of course, we support the notion 13 that small business development is crucial to the success 14 of state and local economic development programs, but we 15 are looking for assurances that benefit will accrue to 16 the minority business community, and one of the concepts 17 the NAACP is promoting is that of the small business 18 incubator, which we have launched successfully in smaller 19 markets and hoped to see that concept embraced by the new 20 bank if, in fact, it is approved. 21 Finally, regarding the bank's internal 22 structure, we are keenly interested in diversity goals 23 regarding senior management and the governing board of 24 directors. If the merger is approved and as the proposed 25 new bank solidifies its diversity goals, objectives, and 26 policies, the NAACP will continue to be a resource and to 101 1 monitor the financial institution's internal structure 2 involvement. 3 We do believe that the proposed acquisition and 4 merging of resources can enhance access to credit and 5 capital. Improved partnerships with organizations like 6 the NAACP more readily assure success. NAACP will do its 7 part to assure resources are channeled appropriately and 8 to expand on our existing partnership to the benefit of 9 communities nationwide. Thank you. 10 MS. SMITH: And please do feel free -- well, 11 not feel free. Please give us your entire comment so it 12 can be entered into the record. 13 MS. HAWLEY: Certainly. 14 MR. McCLURG: Good morning. I'm Duane McClurg. 15 I'm with Dallas City Homes. And I first have to state 16 that NationsBank didn't pay -- didn't pay my way here, 17 but now, after filling the timber, I wish they had. But 18 it came out of my organization. And I'm here as a client 19 of NationsBank. 20 Dallas City Homes is a community housing 21 development organization. We serve 65 percent or less of 22 median income area residents in Dallas. And over the 23 past eight years, NationsBank has met our capital needs 24 and really been a leader in community development in 25 Dallas. I can appreciate and share the concerns that 26 I've heard here today, but over the years, NationsBank 102 1 has merged with several other organizations, and we have 2 not seen a continuation of their commitment in Dallas to 3 the low-income neighborhoods. We have been very 4 satisfied with their efforts. 5 There are five other major banks in Dallas, and 6 NationsBank has consistently led the way and helped raise 7 the mark for community lending in Dallas. And I think 8 there are some colleagues of mine here from Dallas, and 9 I'm sure you'll hear the same thing from them. Maybe 10 we're just better in Dallas at getting what we want out 11 of banks. I don't know. 12 But we have been pretty satisfied with 13 NationsBank, and I would expect that a merger acquisition 14 with Bank of America to not lessen anything in Dallas. 15 And I encourage you to deal with NationsBank and work 16 with their CDC. They have a CDC that is, to my 17 knowledge, unprecedented in the United States, providing 18 equity and low interest loans. And I think that Bank of 19 America markets could welcome that kind of community 20 development corp. 21 So I am in favor of the merger and would like to 22 see it proceed. Thanks. 23 MS. SMITH: Thank you. 24 MR. SMITH: Good morning. My name is Chris 25 Smith. I'm CEO of William C. Smith & Company. We're 26 located in Washington D.C. We develop, own, and manage 103 1 affordable housing, multi-family housing units. 2 I'm here today to express Smith Company's 3 support for the merger of NationsBank and Bank of America 4 and in that context would like to share our experience 5 with the former mergers and acquisitions of NationsBank 6 in our local community in Washington D.C. 7 We had the opportunity to be the largest 8 borrower of a local bank in Washington D.C. known as 9 American Security Bank. You may be aware of the fact 10 that they were one of the first and foremost innovators 11 and leaders under the CRA Act. And when it was announced 12 that NationsBank would acquire American Security, we were 13 naturally apprehensive and concerned. And, as it turns 14 out, our concerns were unwarranted. 15 NationsBank not only embraced what American 16 Security Bank had done, which was at that time I think 17 probably one of the first in the country, and that was to 18 develop a separate community development lending group 19 within the bank, not just having one loan officer but an 20 entire unit of the bank set out with a mission to lend in 21 under-served areas. And NationsBank not only embraced 22 that concept and maintained it but also enhanced it with 23 their own programs that they'd already developed. 24 Today, as a practitioner, housing developer, I'd 25 like to just share our experience with NationsBank on one 26 particular development. It's located in Washington 104 1 D.C.,in southeast Washington. It's 1,280 apartment 2 units. It's spread out over 54 acres. It's 99 percent 3 African-American. It also included 25,000 square feet of 4 retail space. The property was over 60 percent vacant. 5 There was no lender willing to come in and 6 participate in that large a development. It was a 58 7 million dollar redevelopment. And I think that's one of 8 the key aspects here and why we support the merger. 9 Because what we have found with NationsBank's previous 10 acquisition and mergers is it's given us, the housing 11 provider, the opportunity to participate in larger 12 redevelopments. 13 As we know today, just redeveloping a 100 to 14 200-unit apartment complex unit is not enough. We have 15 to redevelopment entire neighborhoods. And NationsBank 16 did embrace that concept. 17 This property came with three and a half million 18 dollars of city debt. It really was something that no 19 other lender wanted to touch. NationsBank embraced it. 20 They came in and provided the construction financing. 21 They provided the financing to demolish over 400 units. 22 They've provided the construction financing to build 210 23 for sale town homes. 24 And probably the crown jewel of this entire 25 development is the community needed something to bring 26 and galvanize the community, and that is what we call our 105 1 community town hall education, arts, and recreation 2 center. It's a 51,000 square foot facility. It cost $7 3 million. NationsBank was the first-end funder and they 4 donated over $300,000. They, along with Fannie Mae and 5 the Smith Company, we raised a million dollars. To date, 6 we have raised $5 million and we're two million short of 7 that seven million dollar goal. 8 At our affordable housing -- at our town house 9 development, we operate our own home buyers club. 10 NationsBank has been very innovative. Part two, home 11 buyer counselors meeting with first-time home buyers, 12 many of who are existing residents. Many of our 13 residents having lack of credit available to them have 23 14 percent interest rate loans on their cars. NationsBank 15 has been willing to refinance those cars under their used 16 car program at ten and 11 percent. 17 So we have found with NationsBank to be 18 extremely comprehensive and far reaching in their 19 programs to touch. And the area that we work in day in 20 and day out is in the inner city. 21 And one last note and example is that our retail 22 center, which is primarily made up of fast food and 23 liquor stores, we wanted to reposition it. And 24 repositioning it, we thought that we wanted to see a 25 national franchise come in. NationsBank enabled two 26 local African-American entrepreneurs to purchase an 106 1 Athlete's Foot franchise and open up there. 2 So I'll see my time is up and I'll conclude with 3 that. Thank you very much. 4 MS. SMITH: Thank you. 5 MR. MACK: I'm Johnny Mack. I'm the president 6 and chief executive officer of the National Institute for 7 community empowerment. And I'd like to thank the panel 8 for the opportunity of being a witness this morning. 9 The National Institute for Community Empowerment 10 is an organization that was launched by the Martin Luther 11 King, Jr. Center for Nonviolent Social Change. As 12 President of the National Institute for Community 13 Empowerment, I am pleased to testify today in favor of 14 the proposal by NationsBank Corporation in Charlotte, 15 North Carolina to merge with Bank of America Corporation, 16 San Francisco, California. 17 For over seven years, I've had the pleasure to 18 work with NationsBank officials in connection with 19 community development activities. My first occasion was 20 as a senior official of the Martin Luther King, Jr. 21 Center. In 1990, the King Center established the 22 community empowerment initiative, a program to assist low 23 wealth communities in building social capital, assets, 24 jobs, and overall community wealth. 25 Over a six-year period, this program assisted 26 communities across the country, using the philosophy and 107 1 principals of nonviolent social change, as espoused by 2 Dr. Martin Luther King, Jr. Funding for the program was 3 provided in large measure from federal special purpose 4 grants and contracts administered by the U.S. Department 5 of Housing and Urban Development. In addition, several 6 corporations provided funding in support of our programs, 7 most significant among them NationsBank. 8 Along with its financial support, NationsBank 9 was represented on our advisory committee composed of 10 leaders from the community, public, and private sectors, 11 further demonstrating their commitment. The NationsBank 12 representative was a senior level official from its 13 community investment unit. Working with other national 14 leaders, this representative gave valuable counsel and 15 direction to the program. From its very beginning 16 through the end of the program, NationsBank consistently 17 provided these resources, particularly during times when 18 the need was most critical. 19 My second occasion to work with NationsBank 20 immediately followed the first. In July 1997, the King 21 Center launched the Community Empowerment Initiative 22 Program as a separate independent nonprofit organization, 23 the National Institute for Community Empowerment. During 24 this time, I served as the chief administrative officer 25 of the King Center and had the pleasure of working with 26 another NationsBank senior vice president. This 108 1 representative gave considerable attention as an advisory 2 committee member and through financial support provided 3 by NationsBank in creating the new organization. 4 Consistent with the standard set under the 5 Community Empowerment Initiative Program, NationsBank is 6 giving senior level participation on our board of 7 trustees, as well as funding critical to our operations. 8 And, once again, NationsBank is taking the lead among 9 corporate sponsors. A NationsBank representative serves 10 on our board. 11 The importance of the relationship NICE and 12 NationsBank have established is articulated in the 13 following quote of Dr. Martin Luther King, Jr.: "It 14 evokes happy memories to recall that our victories in the 15 past decades were won with a broad coalition of 16 organizations representing a wide variety of interests. 17 But we deceive ourselves if we envision the same 18 combination attacking structural changes in this 19 society. It did not come together for such a program and 20 will not resemble it." 21 This quote is taken from Dr. Kings' 1967 book 22 "Where Do We Go From Here? Chaos or Community." 23 In contemplating a general plan for the future, 24 Dr. King realized that a different coalition of 25 organizations and new strategies to overcome the 26 seemingly and practical barriers of urban centers would 109 1 be necessary. He saw that new coalitions and strategies 2 must augment the alliances of the civil rights movement. 3 Since his assassination, new forms of community 4 based and community serving organizations are emerging. 5 Until recently, however, these organizations have dabbled 6 at the fringes or are completely unaware of the power 7 that the philosophy and principals of nonviolent social 8 change bring to the field of community empowerment, yet 9 the gravity of this -- the gravity of its importance has 10 not escaped the careful attention of NationsBank. 11 As the organization established by Mrs. Cretta 12 Scott King and launched by the Martin Luther King, Jr. 13 Center for nonviolent social change to carry on the work 14 of community empowerment, the National Institute for 15 Community Empowerment is pleased to share in this 16 alliance with NationsBank. 17 Commenting on the launch of NICE, Dexter Scott 18 King, the president of the King Center, said, 19 "Establishing NICE is the natural progression of a 20 program started more than six years ago under the 21 leadership of my mother." 22 NationsBank has demonstrated by example their 23 commitment to the work of community empowerment through 24 public private partnerships and the cause of nonviolent 25 social change that Dr. King, Mrs. King, and now their son 26 support. 110 1 I believe NationsBank Corporation and Bank of 2 America Corporation are the industry leaders in this 3 field. Their complimentary geographic service areas 4 provide a national scope and services in a manner that, 5 as a whole, is greater than the sum of its parts. 6 I conclude, therefore, that the two banks 7 combined would bring an exceptional commitment to lending 8 investment and service, and I urge that you support the 9 proposal. Thank you. 10 MS. SMITH: Thank you. 11 MS. DOMINGUEZ: Good morning. My name is 12 Augusto Dominguez. I'm president of Greater Miami 13 Neighborhoods. We are a nonprofit affordable housing 14 developer in Miami County, Florida. 15 Our association with NationsBank and some of the 16 banks that it has merged with before, including Barnett 17 Bank, dates back to 1985 when we were established by the 18 enterprise foundation in Miami with a mission of 19 developing affordable housing for very low and low-income 20 persons. 21 Since then, we have developed over 4,000 units 22 of affordable housing. Our median income for home 23 ownership units, which are over a thousand of those, is 24 38 percent of the median income. Our median income for 25 our rental units is about 42 percent. 26 We have enjoyed the support from the bank, both 111 1 Nations, Barnett before them, to the tune of over $20 2 million in financing, both in equity and loans. Our 3 developments are mostly in very low-income areas. We're 4 not suburban developers. We're inner city developers. 5 And one of the things that it's typical of inner city 6 development is that you don't do big deals, that you do 7 small deals that usually banks and other financial 8 institutions or financial players are reluctant to enter 9 into. 10 And we have projects that are as low as 20 11 units, using low-income housing tax credits. And those 12 of you who know what that takes in transaction costs can 13 imagine how difficult those small projects are to put 14 together. 15 However, while we've been able to compete in the 16 state allocation of credits, mostly because banks like 17 Nations and Barnett have been able to turn around 18 commitment letters in as short a period of time as 48 19 hours with full underwriting. The commitment of the 20 staff has just been outstanding on our behalf. 21 After the Barnett/Nations merger in Florida, 22 Nations has re-doubled their efforts in commitments to 23 our organization and other number of groups that we've 24 worked with. And we're working on a number of 25 initiatives that I believe wouldn't have been possible if 26 the banks had remained separate and smaller. Because 112 1 these are very large commitments, and they're very 2 innovative. There are things like a small building 3 rentals, which nobody finances in this country. I'm 4 talking about from duplexes to 15 or 20 units, which our 5 inner city neighborhoods are plagued with and nobody 6 touches because there is not sufficient mechanism. We're 7 working on a mechanism to be able to take care of those. 8 We're also working on innovative mechanisms to 9 be able to acquire larger properties, especially with 10 mark to market coming down the pike to be able to 11 preserve the affordability of those project based Section 12 8 units that are in danger of being lost. And we're 13 talking about a very large equity commitment that the 14 bank is willing to hold until we can flip those projects 15 with 501C3 bonds. 16 Again, I don't believe that smaller banks can 17 afford to do those kinds of things, and I would urge you 18 to approve the merger. In hearing some of the testimony 19 this morning, I think creating goals and on specific 20 targets is perfectly fine, but I think there are many 21 more advantages to the merger than disadvantages at this 22 point. And I thank you. 23 MS. SMITH: Thank you. 24 Thank you very much for coming today and look 25 forward to having you submit any written comments that 26 you wish for the record. And with that, we're going to 113 1 take a short break, I'd say about ten minutes, and then 2 we will -- let's make it as close to 10:50 as possible so 3 that we can get back on schedule. 4 (Whereupon a short recess was taken.) 5 MR. MOSLEY: First of all, I'd like to thank 6 the Federal Reserve for allowing me to come and submit 7 testimony on behalf of Congresswoman Maxine Waters who 8 would have loved to be here. However, other business has 9 taken her away. I'd like to read her statement into the 10 record if I might. Once again, my name is Kevin Mosley 11 and I represent Maxine Waters, chair of the Congressional 12 Black Caucus. 13 "Good morning. As a member of congress 14 representing the 35th Congressional District and as the 15 chair of the 39-member Congressional Black Caucus, I am 16 pleased to have the opportunity to submit testimony to 17 you today regarding the proposed merger between 18 NationsBank Corporation and Bank of America Corporation. 19 I believe this merger will have a significant effect on 20 the people I represent. 21 "I testify today as one of many individuals who 22 will be raising questions about this merger. Many 23 consumer groups, community activists, and business 24 persons are worried about the inevitable closure of bank 25 branches, layoffs, the proliferation of evermore costly 26 bank fees, and a basic inability to have direct contact 114 1 with local bankers. 2 "I have been struggling with these issues for 3 quite some time. I am even considered to be an irritant 4 to many CEO's and top bank managers in this country. I 5 believe, however, that my first responsibility is to 6 represent consumers who expect their elected officials to 7 protect them from public policies that create hardships 8 in their lives and have constantly challenged the banking 9 community to pay attention to inner cities and rural 10 communities. 11 "In January of this year, I took the 12 extraordinary step of hosting Chairman Alan Greenspan, 13 former comptroller of the currency, Eugene Ludwig, and 14 director of the Office of Thrift Supervision, Ellen 15 Seidman, in my district to interact with members of 16 congress, senior bank officials, community bankers, 17 community-based organizations, and small business 18 owners. This occasion afforded the captains of the 19 industry and the regulators the opportunity to interact 20 with people of my community who are desperate to 21 strengthen ties to the banks in order to grow and help 22 our communities. 23 "I believe that those in attendance got the 24 message I constantly irritate them about. We need 25 capital, we need investment that will eliminate blight, 26 create businesses, create ownership, create a new 115 1 generation of entrepreneurs, and create a better life for 2 those who have been denied access to comprehensive 3 banking services. 4 "In 1995, the Federal Reserve paid the national 5 average of banking officers per 10,000 residents at 3.4. 6 The average in South Central was only 0.3 offices per 7 10,000 residents or one branch for every 41,700 8 residents. In 1996, Federal Reserve data showed South 9 Central Los Angeles received only 1.6 percent of loan 10 dollars for small business lending but represented 2.5 11 percent of small businesses. White-owned businesses 12 still received three times more loan dollars per dollar 13 of equity than do African-American businesses with 14 identical borrowing characteristics. In the construction 15 industry, this disparity increases from 3.1 to 15.1. 16 "As we participate in the hearing today, the 17 federal government is implementing a new system of 18 payment for welfare and social security recipients. 19 These citizens will be receiving their grants and 20 payments via electronic transfer. Many of these citizens 21 have never had a bank account or access to any banking 22 services. In addition, we're discovering many banks do 23 not provide them with the services they need to receive 24 their electronic transfers. 25 "There are banks that also have arrangements 26 with check cashers to keep citizens, many of whom are new 116 1 citizens to this country, out of their banks. These 2 people who lack access to banking services must resort to 3 check cashers, who charge absorbent fees for cashing 4 checks and often do not provide other needed services. 5 "Although branches have been closing down 6 everywhere as a result of other mergers, branch banking 7 has never adequately served urban and rural communities. 8 When we add to all these concerns the lack of capital to 9 deal with deteriorated and underdeveloped inner cities 10 and rural communities, you can then understand why we 11 question all mergers. 12 "We do not oppose mergers for the sake of 13 opposing mergers. We have real issues. Although there 14 have been some improvements in home lending and the 15 provision of home mortgages -- in fact, total home 16 lending in South Central actually increased 28 percent 17 from 1995 to 1996 -- it has not been enough to allow many 18 families in low-income communities to achieve the dream 19 of home ownership. 20 "Are we to expect this colossal merger is going 21 to correct any of the concerns I've delineated here 22 today? The conventional wisdom in my community is as 23 banks become bigger, a greater distance is created 24 between the institutions and the communities they're 25 supposed to serve. In other words, they'll truly be too 26 big to be bothered. 117 1 "My question today is what will this merger do 2 to ensure the communities will not be worse off? What 3 can we do to insure CRA will be honored, that capital 4 will be made available, and access to banking services 5 will be made more likely. 6 "Perhaps these questions can be answered. 7 Perhaps mergers can be used to bridge the gap between 8 banks and communities. But what plans are banks placing 9 before our communities that will inure to our benefit? 10 We're very much aware of so-called commitments that have 11 been made in the past. We're aware of the 45 billion 12 dollar commitment from Wells Fargo, their 140 billion 13 dollar commitment originally committed by Bank of 14 America, and the $75 billion committed my Washington 15 Mutual. 16 "I now understand this new merger between 17 NationsBank and Bank of America has created a 350 billion 18 dollar commitment. We have not seen the results of 19 earlier commitments, which makes us suspicious of the 20 present commitments. We don't see tracking systems in 21 place that will tell us where, when, how, and to whom 22 this money goes. 23 "Perhaps there is a plan that's worthy of my 24 support and the support of others who will testify 25 today. If there is, then it's time for the banks to roll 26 it out. It is time for the banks to create and implement 118 1 a concrete, straightforward, verifiable plan with 2 specific commitments that will deal with all aspects of 3 the problems that I've repeatedly identified. 4 "I'm not here today asking for a gift from the 5 banks. We expect banks to get a reasonable return on 6 their loans and investments. We believe that banks that 7 lend money in our communities can make a profit on those 8 loans and do it safely and soundly. 9 "I testify as a public policy maker and support 10 federal deposit insurance for banks to have a continued 11 safety net. I testify as a member of congress who has 12 witnessed the federal government bail out both savings 13 and loans and banks with taxpayer money, and I'm here to 14 insure that taxpayers receive the support and respect of 15 the banks that we insure and protect. 16 "How can we work together to increase home loans 17 and introduce new products and investments that help the 18 average wage earner own a home? I conclude my testimony 19 by making an appeal to the banks in this merger to 20 respond to all the issues that I and others have and will 21 discuss today and to work with elected officials, 22 community organizations, community lenders, and consumers 23 in ways that will help to develop well-rounded 24 communities with decent housing, commercial enterprises, 25 and entrepreneurial opportunities. Thank you. 26 MS. SMITH: Thank you very much. 119 1 MR. GNAIZDA: Thank you very much for this 2 opportunity. Before I begin and we take our time, I just 3 want to let you know we have approximately ten speakers 4 who will be taking about approximately three minutes each 5 and then we have approximately 12 others who will try to 6 keep their remarks to approximately a minute. And we'll 7 try to be within the 50 minutes. 8 And before I use my time, I just want to express 9 a sentiment that many panelists have expressed, and that 10 is where are the CEO's to hear us? Where are they? 11 I'm only going to respond to the largest 12 absentee landlord statements, and I'll restrict myself to 13 that. And these are concerns expressed by three 14 congresspersons today, Waters, Alford, and Lee. And I 15 preface it with this: There's no data. There are no 16 goals. The achievements are modest and particularly 17 modest in comparison to their competitors, Wells Fargo, 18 Union Bank, and WaMu. 19 And one thing has been lost here by Mr. McColl 20 and Mr. Coulter. They intend to be the largest bank in 21 the world. They can't just be average. They must be the 22 best, the best. And they're not. 23 First, McColl says they're great on charity. 24 Why doesn't he tell you they have the lowest percentage 25 of pre-tax earnings directed to charity of any of the 26 major banks, just under one percent? Wells has two 120 1 percent. Why don't they tell you that only ten to 20 2 percent is directed at the community? Wells Fargo last 3 year directed 85 percent or more than eight times more as 4 a percentage. And why don't they tell you that their 5 executive compensation every year for the top officers 6 exceeds their total charitable contributions? And why 7 don't they tell you about their Golden Parachutes? They 8 will exceed by five-fold the total amount of charitable 9 contributions that the B of A will make. Compare that 10 with their competition. 11 On diversity, they're high on diversity, but 12 they won't release their data and they won't set any 13 goals. Washington Mutual has set goals and is releasing 14 its data. Their goals are to reflect this panel and this 15 audience, not an all white male panel. Minority 16 contracts, they won't release their data. They can't 17 it's so low. 18 The real statistic for NationsBank if you look 19 at all contracts just for minorities, not minorities and 20 white women, is just about four percent, meaning a little 21 over one and a half percent for each of the minorities. 22 B of A it's two percent for African-Americans. Compare 23 this with Washington Mutual's goal of 40 percent for 24 minorities. 25 Minority business loans, this is what they fear 26 the most. And they have every reason to. The moment 121 1 Alan Greenspan says, "I want the Federal Reserve to 2 scrutinize the business loans," this merger cannot be 3 approved. 4 Considerably less than one percent of the dollar 5 volume of all business loans made by NationsBank in any 6 year in its history or B of A in its history went to 7 African-American-owned businesses. Similarly for Latino 8 and Asian-American businesses. Why don't they produce 9 that data? 10 And they talked about two billion in lending in 11 low-income areas. Why doesn't the Federal Reserve look 12 at that data and see that 90 percent want to white-owned 13 businesses, including a huge amount around the World 14 Trade Center. 15 Lastly, they say they got the best goal in 16 America. That's untrue. Adjusted for size, Washington 17 Mutual has easily beaten them. They've committed six 18 percent of their assets. Washington Mutual has committed 19 eight and they're specific. The OTS will be able to 20 effectively scrutinize them. 21 Lastly, one comment by CEO Coulter, whom we have 22 great respect for and we're very sad that he will be 23 departing. Because that is the feeling, he will be 24 departing. That's why Greenlining and other groups from 25 all other the country serenaded him yesterday with a 26 Mariachis band. We're sorry he's going. 122 1 But, Mr. Coulter, we have to tell you this: 2 That B of A has lent far more in South Korea than it lent 3 in South Central in the last 50 years. And it's lost far 4 more in South Korea, 3.1 billion, than it ever lost in 5 the black community, the inner city, the Hispanic 6 community, and the Asian community. 7 Gail Smith from our coalition presented a letter 8 earlier to Mr. McColl and Coulter as they fleed the 9 scene. It asked for a community meeting today so that 10 they can hear these concerns. We invite all of you if 11 the B of A will respond. Thank you. 12 We now have our guest from the furthest away, 13 from Texas, if she'd begin. 14 MS. CAMPBELL: Thank you. Thank you for the 15 opportunity to appear today. I am Angelique Campbell, 16 and I'm from the Texas Office of Consumers Union and I 17 represent the Texas Community Reinvestment Coalition. 18 And I come today on behalf of TCRC to discuss our 19 concerns about the merger's impact on low-income 20 consumers and persons of color in Texas. 21 We believe our position in this merger is unique 22 since NationsBank and Bank of America are two of our 23 state's largest financial institutions, NationsBank being 24 the largest in Texas. If the merger is approved, the new 25 bank will control an even larger share of the Texas 26 market. 123 1 As the only statewide community reinvestment 2 group in Texas, TCRC's interest is ensuring that the 3 credit needs of our local communities in Texas are not 4 ignored. But unfortunately, our most recent HMDA study, 5 which is "Access to the Dream, Home Mortgage Lending in 6 Texas," which you all have a copy of, shows that there 7 are problems with NationsBanks and Bank of America's 8 lending performance in low-income communities and 9 communities of color in Texas. 10 If the merge bank is to lead the financial 11 industry in community lending as it asserts that it will, 12 then the board should delay this merger for two reasons, 13 to address unresolved questions about the bank's current 14 performance and to require conditions prior to approval 15 to assure that all communities credit needs are met. 16 Without a detailed plan, the 350 billion pledge 17 is hollow. And based on the two banks' performance in 18 under-served communities in Texas, TCRC questions the new 19 bank's ability to meet this pledge. 20 The bank needs to make firm, binding geographic 21 income and ethnic specific commitments, and the 22 regulators need to monitor and enforce those commitments 23 in the following areas: We ask that no branch closings 24 occur in low-income communities and communities of 25 color. In Texas, when we suffered from 40 percent of the 26 NationsBank failures in the 1980's, it was our low-income 124 1 neighborhoods that were affected most by the bank 2 closures. As banks moved out of those neighborhoods, 3 higher cost non-bank institutions moved in. 4 It concerns our coalition that of the total 5 number of NationsBank branch openings and closings that 6 occurred in 1996, upper and middle income areas received 7 40 new branches while low and moderate income communities 8 only received ten. 9 We are also asking for improved lending 10 performance to persons of color. In Texas, according to 11 our study, African-American and Latino borrowers are two 12 to three times as likely to be denied for a home loan by 13 NationsBank than a white borrower. Data also shows 14 NationsBank disproportionately loaned 86 percent of their 15 dollars for home loans to white borrowers. 16 In some Texas cities, the disparity is worse. 17 In the Beaumont-Port Arthur MSA, two majority 18 Africa-American cities, NationsBank made only four loans 19 to black families, and only one of them in a black tract 20 census area, yet NationsBank holds nine percent of the 21 deposits in that particular MSA. 22 In San Antonio, NationsBank holds 14.5 percent 23 of all deposits in the city while Bank of America 24 controls another 5.5 percent, yet NationsBank made only 25 1.7 percent of San Antonio's home loans. 26 And in the Fort Worth-Arlington MSA, another 125 1 majority African-American city, NationsBank made only two 2 loans in a black census tract area, yet its depository 3 share in that city is 15.1 percent. 4 We are also asking for the development of 5 desirable affordable housing products. The most recent 6 HMDA data shows Bank of America disproportionately 7 targets Texas low-income consumers and persons of color 8 with manufactured housing loans. The interest rates on 9 these home loans have ranged as high as 13.25 percent, 10 substantially higher than the average seven percent rate 11 for a 30-year conventional loan. 12 Since Bank of America's recent decision to sell 13 its manufactured housing unit, Bank of America has not 14 offered an alternative affordable housing plan which 15 meets their community reinvestment obligation, 16 particularly in Texas. 17 We watch these changes in the banking industry 18 with deep anxiety for the effects the mergers will have 19 on our communities. Loss of competition, higher fees, an 20 erosion of CRA come to mind. The single most important 21 step that must be taken in the wake of these bank mergers 22 is to increase accountability of our lenders to our 23 communities' un-met banking and credit needs. And it is 24 not only the right thing to do. It is the law. 25 We trust that the board will do what is 26 necessary to ensure that our -- that the banks remain in 126 1 compliance with our fair housing and fair lending laws 2 and accountable to our credit needs. Thank you. 3 MR. OBLEDO: My name is Mario Obledo. I'm the 4 president of the California Coalition of Hispanic 5 Organizations. And I'm also representing the League of 6 United Latin American Citizens, otherwise known as 7 LULAC. 8 We feel that the merger has been approved. 9 Without any disrespect whatever, if it had not been 10 approved, Alan Greenspan would have been here chairing 11 the meeting at the headquarter cities of Bank of 12 America. Instead, they have sent a lower level 13 bureaucrat to conduct this very, very important meeting. 14 NationsBank is fully aware of the request of the 15 Greenlining Coalition. Whether they will respond or not 16 is up to them. Our quarrel is not with the Federal 17 Reserve Bank. Our quarrel is with NationsBank and Bank 18 of America. If they do not meet their commitment to the 19 people of color of the state of California -- and, by the 20 way, the Greenlining Coalition represents the majority of 21 the people of the state of California -- we are going to 22 demurrage the merger. We will act as our own Federal 23 Reserve board. We will close down the branches and we'll 24 ensure their failure in California. 25 We're not going to stand for any disrespect by 26 corporate America. The people of color are people of 127 1 pride and honor and courage, and we will teach them a 2 lesson. This is going to be a street fight and we're 3 prepared to engage in it. Thank you. 4 MR. NGUYEN: Good morning. My name is Philip 5 Nguyen. I'm the executive director of the Southeast 6 Asian Community Center. 7 Now, we all agree that the American has 8 experienced an unprecedented booming economy. The good 9 thing is that the rich become richer and the poor -- the 10 bad thing is the poor become poorer. The gap between the 11 rich and the poor is greater than ever. 12 Now, as the greatest nation at work, as the 13 people, and we so suggested we cannot afford it. Now, 14 that isn't why the congress enact the 1977 CIA. 15 Now, many people here believe that the deal has 16 been cut. The merger will be approved regardless of what 17 we're going to say. I tried not to believe so. I tried 18 to believe that the merger will be approved with certain 19 condition. 20 Now, one of the conditions is that the CIA. 21 The merger, the NationsBank, and the Bank of America 22 promise to have $350 billion for the CIA, but it don't 23 say anything. As my colleagues point out, these are 24 hollow commitment. When they don't have any specific on 25 how much they help the poor, how much they help the 26 minority, and how much they have the women and the 128 1 low-income, the low area. We would love very much that 2 the NationsBank and the Bank of America spell out 3 specifically what they want to help, the poor, the 4 minority, the women, and how to improve the low-income 5 minority. 6 The second condition -- and I'd like to point 7 out is if there's a merger, it should be tried to have 8 the minimum branch go out, the minimum -- I mean, 9 employee be laid off. The better is nobody would be laid 10 off, no branch be closed down. 11 Now, these are the two minimum requirement and 12 we would like the NationsBank and Bank of America to 13 commit to this one. They should follow the example of 14 the Western Mutual. They may be even better, therefore, 15 because they're bigger bank. 16 Now, if these minimum requirement has not been 17 met, they choose to ignore it, please convey our message 18 to Mr. Greenspan stop the merger. Thank you. 19 MR. GLOVER: Good morning. My name is David 20 Glover. I'm the executive director of the Oakland 21 Citizens Committee for Urban Renewal and board member of 22 the Greenlining Institute. 23 Unlike many who may feel that this is an 24 absolute fait accompli, I would hope that the review 25 panel and others are receiving the appropriate education 26 and the appropriate facts this morning that may be 129 1 opening some eyes. 2 I stood alongside members of the Gionini family 3 just a couple months ago at a founders day at an East 4 Oakland outlet at Eastmont Mall celebrating the remaining 5 branch of 30 years in that community, and I only wonder 6 in light of this proposed merger what will happen to that 7 branch and certainly what that symbolizes in terms of the 8 original principals of the Bank of Italy and lending in 9 the alternative way and serving the under-served as the 10 institution believed. 11 We are clear on the fact that even though the 12 film "It's a Wonderful Life" may have been financed by 13 the bank, it is not a wonderful life in Oakland. It is 14 not a wonderful life in San Francisco, LA, Richmond, and 15 a number of other communities in the California area. 16 Urban centers are suffering from the lack of lending, 17 credit, branches, access, et cetera. We have to deal 18 with the critical issues that face California in light of 19 the loss of this partner, this community lender. Feels a 20 little bit like the Cleveland Browns. You know, even 21 they received compensation when Art Modell pulled out of 22 town. 23 We are looking at the testimony from Florida, 24 from Texas, from North Carolina, and we see that we are 25 not inviting a good neighbor into this marriage. And we 26 can't really call it a marriage. It's really an 130 1 acquisition. There are things about this 350 billion 2 dollar pledge that, as Stella said earlier, are scatter 3 gun and we like to call it hollow. In many ways it's 4 regressive. 5 The Greenlining Institute has set alongside many 6 CEO's and negotiated agreements that really 7 quantitatively speak to the goals for California and the 8 goals for the low-income community, the goals for 9 minority lenders, the goals for those who have to survive 10 at management level and at line staff level. And we 11 don't see any of that disclosure here. We see none of 12 that good faith. 13 It is important to talk about California 14 compensation, it is important to talk about the 15 principals by which we have to survive in this community 16 and other inner cities around the country. 17 I'm not encouraged by what I hear from Nations 18 as a partner. I think it's important to look at welfare 19 reform and the impact it's having on this community. 20 It's important to look at 209 and the impact it's having 21 on this community and bring it back to lending and talk 22 about a partnership that has to be either approved or 23 disapproved based on its quantitative delivery for a 24 community that has no place to turn. 25 And I appeal to not only the process being 26 broadened on a public hearing level but to you to not 131 1 just consider this to be, as Kevin said, a golf course 2 deal that's already sealed. Let's look at this list. 3 Let's open it up and let's examine it for all that it has 4 to be in order for citizens to be adequately served in 5 this community. Thank you very much. 6 MR. HEAD: My name is James Head, and I'm the 7 president of the National Economic Development and Law 8 Center, which is based in Oakland, California. 9 The center is a national nonprofit public 10 interest community and economic development technical 11 assistance provider. I'm also on the board of the 12 California Reinvestment Committee here in California and 13 a board member of the California Economic Development 14 Lending Initiative, as well as a former member and 15 chairman of California Advisory Council of the Federal 16 Reserve. And it's good to see you, Dolores, again after 17 so many years. 18 MS. SMITH: Good to see you. 19 MR. HEAD: This week I received a telephone 20 call from a reporter with the American Banker Newspaper 21 in Washington D.C., and he wanted to know why I was going 22 to testify at this hearing. And I found this question a 23 little odd, so I asked him sort of what was the basis of 24 the question. And he explained to me that in light of 25 the fact that opportunities to present written comments 26 were available and that many people had done so, what 132 1 would be accomplished by appearing in person and 2 testifying? 3 I responded to him that it is important for 4 those making decisions in matters like this to attach 5 faces and descriptive facts and antidotes to the issues 6 to be decided. This gives context and hopefully some 7 grounding to the issues. It's also important for those 8 who are making these unique decisions to understand that 9 there are a lot of issues related to unique states like 10 California and others who will be impacted by the 11 merger. 12 So my feeling is that a part of this process is 13 to help those who are deciding this matter shape the 14 information that they have, to look at it from the 15 standpoint of how this may impact the communities either 16 positively or negatively by the decisions that are made. 17 My remarks are not going to focus on whether -- 18 whether this merger should or shouldn't be approved. My 19 remarks will focus on a couple of key issues that I think 20 are critical to a decision about the merger. 21 One of them is loans to minorities. And you've 22 heard a lot about the facts and issues related to loans 23 to minorities. I think there continues to be a continued 24 perception, if not reality, to the fact that, in general, 25 minorities are not getting loans in the same volume or at 26 the same levels as their white counterparts. While these 133 1 perceptions are very difficult to either verify or 2 dismiss, there is information either antidotal or factual 3 that continue to support it. 4 I would point you back to a Wall Street Journal 5 poll that was done a number of years ago of several 6 hundred black business owners who found that 92 percent 7 of them said that they had been turned down by banks 8 while trying to finance their firms. They stated that 9 lack of collateral, a paucity of black lenders and loan 10 officers, and a public perception that blacks lacked 11 business acumen was among the major reasons they felt 12 that they were not able to get this collateral. 13 For all of those complaints, however, banks 14 are -- over 73 percent of these same firms indicated they 15 ultimately obtained their collateral. When asked what 16 would be their preferred source or sources of capital, 63 17 percent responded that banks were their preferred 18 source. 19 Does this mean that NationsBank and Bank of 20 America are not lending equitably? While I can't speak 21 to NationsBank's record of lending to minorities, my 22 experience with Bank of America is that they have made 23 great efforts and with a lot of success in expanding 24 their lending to minorities. But if you hear from others 25 that this is an issue of concern and you accept the fact 26 that the generally perceptions continue to exist, you 134 1 should closely examine the records of these two 2 institutions regarding minority lending and should 3 determine whether the merger increases their capacity to 4 be responsive. 5 The next issue is equity capital for startup and 6 expansion businesses. In an presentation at a community 7 investment and access to credit meeting in Los Angeles in 8 January of this year, Chairman Alan Greenspan suggested 9 that additional debt through loans might not be the most 10 effective solution to meeting the needs of communities 11 like South Central. He suggested that equity investments 12 might prove to be more effective and key to immediate and 13 long-term economic revival. 14 For a number of years now, California advocates 15 have been discussing and educating Bank of America staff 16 on the need for loan products that provide equity or 17 patient capital for new and expanding businesses. This 18 need can serve the merging nonprofit sector that are 19 developing successful for-profit businesses to bring jobs 20 and goods to low-income communities, the emerging 21 entrepreneurs like, welfare recipients, youth, and 22 skilled, unemployed, and underemployed workers that are 23 identifying small business niches that can help them 24 become economically self-sufficient, and emerging and 25 expanding small businesses that are trying to continue 26 the creation of employment and economic stability in 135 1 low-income communities. 2 Our discussion with Bank of America has been 3 around strategies and mechanisms for developing loan 4 products that will address the credit needs of these 5 constituencies and also will allow the bank to make 6 money. 7 We hope that you will question NationsBank and 8 Bank of America on their willingness and commitment to 9 continue to work towards addressing these critical 10 needs. At the very least, we believe that the merged 11 bank should commit to being the leader in the development 12 of loan products that provide the kind of patient capital 13 that's needed. This is cutting edge work, and it should 14 not be abandoned or delayed because of the application 15 for merger. 16 The last issue is one that is dear to me because 17 we put a lot of time in it. During the first quarter of 18 '98, Community Economic Development leaders and Bank of 19 America staff collaborated to development an innovative 20 community economic development philanthropic initiative 21 called readiness for the 21st century to promote economic 22 readiness for individuals, communities, and 23 community-based organizations. 24 We put a great deal of time into the development 25 of this initiative, which was tied to the bank's 140 26 billion dollar community lending commitment. We would 136 1 hate to see this initiative either delayed or either 2 forgotten in the process of this merger. We feel that 3 this is an appropriate approach to putting some meat to 4 the NationsBank 350 billion dollar commitment and hope 5 that you will consider it. 6 I've been told that my time is up, and I will 7 conclude with this by turning back to where I started. 8 Initially I'm convinced that it is important to 9 communicate these issues in person. The various opinions 10 I've heard this morning only reconfirms to me that 11 opinion. In business as in life, you gain more by direct 12 dialogue and debate than by indirect prose and 13 avoidance. Also, words alone can sometimes lack impact 14 and emotion. Imagine if we only had Dr. King's "I Have a 15 Dream Speech" in a written version rather than the 16 powerful presentation he delivered in Washington or 17 President Kennedy's promise of a man on the moon had been 18 only in an editorial in the Washington Post rather than 19 the inspired delivery we have all seen. 20 Lastly, even in the face of advancing technology 21 like the Internet, some of us are still more comfortable 22 making our point in a face-to-face discussion than 23 those -- with those responsible for making the final 24 decisions. That is why I'm here to speak today and why I 25 hope you will create opportunities for us to have 26 continued face-to-face discussions with NationsBank and 137 1 Bank of America. Thank you. 2 MR. WILLIAMS: Good morning. My name is 3 Clarence Williams, and I am here on behalf of the 4 Sacramento Black Chamber of Commerce and California 5 Capital Small Business Development Corporation and as 6 much as I serve in the capacity of president of both 7 organizations. In addition, I am a founding and current 8 member of the Bank of America Community Development Bank, 9 Community Development Bank Advisory Board. 10 The Sacramento Black Chamber of Commerce is a 11 501C6 membership organization established more than 12 12 years ago for the purpose of mitigating and eliminating 13 arbitrary and discriminatory barriers which preclude 14 African-American-owned businesses from fully 15 participating in the marketplace. 16 California Capital is a Northern California 17 based 501C3 corporation under contracts with the State of 18 California and the Sacramento Municipal Utility District 19 to provide loan guarantees on bank loans. In addition, 20 we are contracted with the Solano County Organizing 21 Committee and with the Federal U.S. Department of 22 Agriculture and Rural Development Administration to 23 administer loans, several in rural areas of Northern 24 California. 25 The purpose of my testimony is to support the 26 cause of the Federal Reserve Bank and its continuing 138 1 obligations to the community development and 2 revitalization and to emphasize that as a condition of 3 the merger of these institutions, a specific negotiated 4 overall written commitment of dollars, products, and 5 services must be required for California and its 6 respective regions, with my concern focusing on the 7 Sacramento Valley. 8 To date, these institutions have been unwilling 9 to make a specific written commitment to California. 10 Without such a commitment, under-served inner city and 11 rural communities must rely on a "trust us" commitment. 12 Consequently, we are being asked to acquiesce to 13 this merger on the basis of blind faith. These 14 institutions are profit motivated, and their primary 15 concern is return on investment for shareholders. 16 Creating jobs, and community reinvestment is not 17 necessarily perceived as being in their primary economic 18 interest. 19 However, our communities cannot remain silent 20 and inert as the number of financial institutions 21 continue to contract from as many as 25,000 to a 22 projected eight, six, or 4,000. This contraction and a 23 debate thereof should not be restricted to an analysis 24 that only pursues the goals of increased efficiency and 25 global competitiveness if these goals are at the expense 26 of inner city and rural communities. 139 1 We cannot accept costs such as increase in 2 unemployment and investment being shifted from the 3 balance sheets of banks to the banks of our communities. 4 If financial institutions and their shareholders are the 5 beneficiaries of consolidation, then our communities 6 should also realize substantive benefits and not only be 7 required to absorb the costs of this proposed 8 consolidation. 9 Furthermore, it is obvious that these financial 10 institutions view negotiated written commitments as 11 mitigation to transfer negative cost impacts resulting 12 from consolidation. If accepted as mitigation by the 13 community, we must assure that these scarce dollars and 14 resources are firmly committed in writing and reinvested 15 for the purpose of community growth and sustainability. 16 I am certain that my testimony at these hearings 17 will identify numerous -- I am certain that the testimony 18 at these hearings will identify numerous and specific 19 instances where the principals of this merger have been 20 unwilling to specify in writing the commitments necessary 21 for the approval of this application. However, I shall 22 note for the record their failure to increase Bank of 23 America's 1997 70 billion dollar allocation to 24 California, to support nonprofit technical assistance 25 providers who assist small businesses, to make equity 26 investments and CDC's and SBIC's, to provide venture 140 1 capital to minority and women-owned businesses located in 2 distressed areas, to purchase at least 25 percent of its 3 goods and services from minority and disabled-owned 4 businesses, and to make a written commitment maintaining 5 Bank of America Community Development Bank, along with 6 its institutional expertise with regard to community 7 reinvestment. 8 In closing, I am aware of the Federal Reserve's 9 specified authority to enforce and negotiate a 10 commitment. Nothing precludes this panel from verifying 11 whether agreements made by the participants of this 12 merger represent either billions of dollars, smoke and 13 mirrors, or a substantive written covenant of commitments 14 involving long-term partnerships and relationships to 15 revitalize and to sustain inner city and rural 16 communities. Thank you. 17 MR. CORRALEJO: My name is Jorge Corralejo. 18 I'm on the board of directors of the Latin Business 19 Association. The Latin Business Association is one of 20 the largest chambers of commerce in the United States. 21 We represent part of the largest or the faster growing 22 entrepreneurial segments in America. 23 We know that any financial institution should be 24 interested in conducting business with us. I think we 25 all know that all of us that represent all of the 26 organizations that are here today. But what we see 141 1 developing here is a battle brewing. And being a 2 business person, it's not in my interest to see this kind 3 of development occur. I think that it's important that 4 we take a look at who is here, the depth, the depth and 5 the breadth of the people that are here expressing these 6 strong, strong concerns regarding this acquisition. 7 I have just a copy of an article from American 8 Banker, NationsBank making overtures towards Hispanics. 9 In this article, it states that, "Hispanic groups have 10 not formally protested the merger but they do have 11 concerns." Well, this is wrong. We are formally 12 protesting the merger. Not just the LBA, but we're 13 working in concert with several other organizations, 14 statewide and nationally, including -- I'll give some of 15 the names -- American G.I. Forum, California Coalition of 16 Hispanic Organizations, California Hispanic Chambers of 17 Commerce, Chicano Federation of San Diego, Mexicana 18 National, ourselves, Latino Issues Forum, 19 Mexican-American Growers Association, and Los Angeles 20 Community Union. That's just a small sampling of some of 21 the people who are organized in protest of this merger, 22 this acquisition. 23 So I want you to take to heart the level of the 24 concern that is expressed here. We understand that we 25 represent the majority of people and will become the 26 majority of businesses in the State of California. How 142 1 can you approve the acceptance of a monopoly situation 2 without any kind of working agreement? We in California 3 have a history over the last several years of working 4 with a majority if not almost all of the financial 5 institutions and have developed successful and profitable 6 businesses at our end, as well as their end. 7 And I think that's a critical impact here, is 8 that we're looking to develop wealth in all of our 9 communities over a period of time. And I think without 10 the kind of working relationship that we're seeking, 11 we're certainly requesting that you take some time. And 12 I hate this discussions -- the discussions about this 13 being a done deal. I hope that's really not the 14 situation. That you postpone a decision to enable other 15 organizations to continue to express their concerns with 16 what is at hand here. 17 And, also, to take a look at perhaps proposing 18 the idea that they do, in fact, continue to work with us 19 to work on some goals. We're not talking about enormous 20 goals that don't make sense. We're talking about goals 21 over time. Especially in our situation where we're 22 dealing again with a majority of Californians. So we ask 23 at least that much, if not much more. But please take it 24 from us. 25 And like I said earlier, we are in concert with 26 several other organizations in protesting this merger. 143 1 So contrary to other evidence, let it be on record that 2 this is, in fact, the case. Thank you very much. 3 MS. SMITH: Thank you. 4 MR. RICHARDSON: My name is Carlos Richardson. 5 I'm with Neighborhoods First Alliance. I'm from San 6 Antonio, Texas. I'd like to give special thanks to 7 Angelique Campbell and Consumers Reports. 8 What I have to offer this morning are simple 9 facts. Based on the most recent HMDA data, it is 10 reflected NationsBank has redlined eastern San Antonio 11 community. There were three loans made in our 12 neighborhood. One loan was made to one Hispanic for 13 $14,000, another to one African-American $21,000, and one 14 undisclosed ethnic group for $26,000. 15 NationsBank began negotiations with 16 Neighborhoods First Alliance with this statement: "We do 17 not sign agreements with neighborhood groups." This is a 18 clear demonstration of the lack of will in making a 19 commitment. NationsBank also refused to agree to any 20 measurable goal or timetable to rectify problems, thus 21 refusing to be held accountable for its performance due 22 to such institutional policies as redlining the eastern 23 sectors economically deprived. 24 The neighborhood is populated by the elderly and 25 working poor and has not been a participant under the 26 economic growth of San Antonio. The area is besieged by 144 1 warehouses, encroachment, tank farms, and hazardous 2 waste, and lack of mortgage and lending and is denying 3 the residents of the neighborhood, the type of investment 4 that -- this is the type of investment that destroys 5 living environment and ultimately the neighborhood 6 itself. 7 After the Neighborhoods First Alliance requested 8 NationsBank incriminating HMDA data, an executive of the 9 bank discovered one of the members was employed by The 10 United Way. The executive called United Way and the 11 leader involved was ultimately put on job probation. 12 This attempt to cripple our neighborhood leadership 13 demonstrates this corporation's arrogance and willingness 14 to use its power to step on the poor communities. 15 I'm also a member of the Housing Trust. And 16 although I can't speak for them now, it is part of the 17 research I've done in that capacity that has shown that 18 this organization has been lying, nursing at the tip of 19 government while our elderly have burned to death in 20 their homes. 21 We're opposing this merger and we hope that we 22 can seek help from our federal government to see that it 23 doesn't happen. That's all I have to say. And thank 24 you. 25 MR. DILLARD: Good morning. First let me thank 26 you for the opportunity to address this vital and 145 1 important issue concerning the merger of Bank of America 2 and NationsBank. 3 My name is Eddie Dillard, and I'm president of 4 the Oakland Black Board of Trade and Commerce, an 5 organization of small and midsize Oakland-based black 6 business owners. 7 The Oakland Black Board of Trade and Commerce is 8 an advocate for small business growth and development. 9 We create employment opportunities in our communities and 10 contribute to a tax base of the city of Oakland. 11 I'm also a member of the Economic Development 12 Advisory Commission for the City of Richmond and an 13 Oakland-based small business owner. 14 With me today are four members of the Oakland 15 Black Board of Trade and Commerce, Mr. Bill Matthews, 16 owners of Uniform America, a clothing manufacturing 17 company, Mrs. TJ Robinson, owner of the Gingerbread House 18 and Restaurant, Mr. Garfield White, president of Select 19 Communications, a telecommunications company, and Mr. Ron 20 Carter, owner of FARC Construction Company and a member 21 of the board of directors of the Bay Area Black 22 Contractors Association. 23 Each of these Oakland-based black business 24 owners were denied financing by Bank of America. Not 25 only have these worthy small black business owners been 26 denied access to capital, but the honorable mayor of the 146 1 city of San Francisco, Willie Brown, and the honorable 2 mayor of the city of Oakland, Mayor Elihu Harris, were 3 denied a loan from Bank of America in an attempt to 4 purchase a radio station in the city of Oakland. 5 Over the past ten years, we've witnessed a 6 dramatic decline in the availability of access to capital 7 in the city of Oakland and the San Francisco-Oakland Bay 8 Area in general. There are approximately 554 banks in 9 the state of California. Only two of these banks are 10 African-American banks. 11 The recent mergers of large banks is threatening 12 to create less competition and more Monopoly control of 13 the availability of credit to the black community. Bank 14 of America's recent public relations campaign slogan, 15 "let's be neighbors," flies in the face of reality. The 16 lack of small business growth in the black community can 17 be directly attributed to the downsizing of Bank of 18 America in the black community. 19 The black community contributes substantial 20 revenues to Bank of America's bottom line. For example, 21 of the 340 black churches in Oakland, 40 percent bank 22 with Bank of America. That means that every Monday, 23 approximately 136 black churches deposit $400,000 into 24 Bank of America's system. This represents approximately 25 $20 million annually. Yet we've seen Bank of America 26 abandon our community, forcing our church members, small 147 1 black business owners, nonprofit organizations, and 2 citizens to travel outside of our community for banking 3 services. 4 Bank of America's market shares is approximately 5 40 percent of the 379 black individuals who reside in the 6 nine Bay Area counties. Bank of America has been 7 unresponsive to the credit needs of the black community 8 while providing lip service to the black community 9 through sponsorships of high profile and special events. 10 We've seen Bank of America and other financial 11 institutions spend billions of dollars to reconstruct 12 countries like West Germany, Indonesia, Korea, and even 13 Russia at the expense of American blacks. Charity 14 begins at home. 15 For the past 50 years, we've seen a 16 deterioration of our communities to the point where today 17 many of our neighborhoods look like boarded out war zones 18 with boarded up commercial stores and severely 19 dilapidated housing. In the past decade, we've watched 20 Bank of America expand in the suburbs and shopping malls 21 and grocery stores outside the inner city and provide a 22 wide range of financial services to the white communities 23 that remain unavailable to the inner city black 24 community. 25 For example, in West Oakland, an area of 26 approximately 27,000 residents, Bank of America at one 148 1 time had four branches. Today there are none. As a 2 direct result of this wholesale denial of credit, this 3 community has no pharmacy, no grocery store, and no 4 bank. Has the wholesale withdrawal of Bank of America 5 affected this community? 6 Most assuredly. Another example is East 7 Oakland, an consisting of 48,000 residents. Bank of 8 America at one time had seven branches. Today there are 9 three. Not only has this abandonment of our community 10 forced blacks to travel on average four miles for banking 11 services, but the reduction in employment has caused 12 undue hardship to many black families and the community 13 at large. 14 One black church member told me that for 50 15 years, she had a checking account and a savings account 16 with Bank of America. When she retired from two 17 full-time careers, she decided to remodel her home, which 18 was estimated to cost $23,000. With annual retirement 19 income of over $3,000 a month, she was denied a 20 refinancing loan by Bank of America. Three weeks later 21 she qualified for a larger loan from another institution 22 with a more favorable interest rate and a payment 23 schedule that fit within her budget. 24 This is but one example of how Bank of America 25 has consistently denied blacks access to capital. Bank 26 of America has raped the black community of our resources 149 1 and transferred our savings and deposits to communities 2 that have no direct or indirect impact on the quality of 3 life in the black community in Oakland. 4 For example, Bank of America provided the 5 financing for the Shorenstein Development Company to 6 purchase the city center project in downtown Oakland and 7 the amount estimated to be $23 million and reported this 8 financing under CRA as a loan to a minority. Well, the 9 truth of the matter is the Shorenstein Company is one of 10 the largest white-owned office and shopping center 11 developers in the country, and how the financing can be 12 designated as fulfilling its CRA objectives is not only 13 misleading but boarders on fraud. 14 I'll close with saying that Bank of America has 15 not been loyal to the black community and it does not 16 advertise effectively or in any meaningful way. The 17 withdrawal of bank services in our community has created 18 pockets of poverty, pockets which breed hopelessness, 19 anger, and despair. Only when organizations such as Bank 20 of America and NationsBank fully realize and actively 21 partner with black institutions and organizations to 22 address these issues can we say we're building bridges to 23 the new millennium. Thank you. 24 MR. HOBBS: Good morning. My name is Greg 25 Hobbs. I'm the vice president of the National White 26 Business Council and I'd also like to recognize my 150 1 chairperson of the National Black Business Council 2 sitting at the end of the table to show her support. We 3 have 75,000 businesses across the country which we're in 4 contact with electronically. 5 Today specifically I'm representing one of our 6 affiliates from the state of Florida, the Coalition of 7 Black Businesses. The Coalition of Black Businesses from 8 the state of Florida have concluded that an approval of 9 this acquisition without specific commitments to build 10 capacity for black-owned businesses will retard or 11 reverse the gains and capital access by black-owned 12 businesses in every state the bank operates. 13 Florida, we think, presents the ideal case study 14 for accessing the impact of the economic well-being of a 15 state such as California which stands to lose a major 16 heritage bank to decision makers outside the state. As 17 you know, Florida just lost its major headquarter bank, 18 Barnett Bank, to NationsBank through an acquisition. For 19 this reason, the coalition feels it is essential in 20 assessing the impact of this acquisition that the Federal 21 Reserve hold a hearing in the state of Florida. 22 Upon information and belief, NationsBank has not 23 adequately provided capital for black-owned businesses in 24 the state of Florida. Further, although reports -- 25 NationsBank reports not to track race data on business 26 loans, it is our belief that less than one percent of 151 1 NationsBank's Florida business loans are made to 2 black-owned businesses. 3 We've requested the OCC do a random study of the 4 bank's loan portfolio as part of the CRA performance 5 evaluation to adequately determine what that number is. 6 However, there's a preponderance of evidence which 7 supports the coalition's claim. 8 In 1985, Florida lawmakers created a unique 9 network to provide access to capital for black-owned 10 businesses in the state of Florida. NationsBank, 11 previously NCNB, was one of the initial members of this 12 investor bank network. The network via loan guarantees 13 and direct loans has been a primary source of capital for 14 black-owned businesses in the state of Florida, providing 15 more than 40 million in capital since inception. 16 Prior to the acquisition of Barnett Bank, 17 NationsBank was the third largest member investor in this 18 network behind Barnett and First Union. But over the 19 past 12 years, NationsBank has provided only ten loans 20 guaranteed by this network as compared to Barnett, which 21 has made 117 and Sun Trust, which has made 120, and First 22 Union, who's made 75. 23 NationsBanks guaranteed loans amount to, over 24 the 12-year period, to $268,000 to black-owned businesses 25 as compared to Barnett Bank at 10.8 million, as compared 26 to Sun Trust of 9.3 million and First Union of 5.5 152 1 million. 2 The network guaranteed loans by NationsBank 3 through the system represents seven-tenths or one percent 4 of the total funding provided through this network. We 5 can go even further and take a look at SBA guaranteed 6 loans. According to SBA guaranteed loan volume reported 7 by state and race, SBA guaranteed loans by NationsBank 8 for African-Americans in the state totaled zero in 1993 9 and 465,000 in 1994. This number is important because 10 it's in our belief that 90 percent of the commercial bank 11 loans to black-owned businesses in the state of Florida 12 are provided with SBA guarantees. Therefore, SBA 13 guarantees are a major reflection of the bank's loan 14 portfolio, particularly as it relates to black-owned 15 businesses. 16 NationsBank SBA guaranteed loans for 17 African-Americans in 1994 would have represented 18 three-tenths of one percent of its small business loans 19 in the state of Florida as reported in its 1995 CRA 20 performance evaluation. Total small business loans in 21 Florida for 1995, 1996, and 1997 were not available for 22 analysis. However, it is our belief that this 23 insubstantial performance continued in these years as 24 well. 25 There's a significant group of black-owned 26 business owners, black business organizations, and black 153 1 professionals in the state of Florida which have 2 expressed concern in NationsBank delivery of credit. 3 Moreover, of the seven institutions that make up this 4 unique network in the state of Florida, after being 5 requested to submit letters of support by NationsBank, 6 only one submitted a letter of support. And it's 7 interesting to note that the one submitting that letter 8 of support for this acquisition, the president of that 9 institution is a member of the board and the chairman is 10 an area president of NationsBank. 11 The bank's insubstantial delivery of capital 12 black-owned businesses in the state of Florida is not due 13 to any lack of demand, just an extremely conservative 14 lending policy that lacks an understanding and innovation 15 in meeting the capital needs of black-owned businesses in 16 the state of Florida. 17 A lot has been said and I'm going to cut my 18 comments short by concluding that we, like many people 19 who have spoken earlier, strongly would like to express 20 that the Federal Reserve hold more hearings, particularly 21 in the state of Florida, but also that the Federal 22 Reserve compel NationsBank to sit down with community 23 groups to work out specific commitments for their CRA 24 investment within the very states which it serves. Thank 25 you. 26 MR. NEREE: Good morning, members of the board 154 1 of governors and proactive community leaders. My name is 2 Dufirstson Neree. I'm here representing The Credit is 3 Due Project, a community development financial 4 institution in Miami, Florida, and the Little Haiti 5 Community Alliance, a coalition of 24 community-based 6 organizations and 1,028 residents united to fight 7 redlining in the city of Miami. 8 I got here early this morning, 1:00 precisely. 9 The tickets was bought with the pooled savings of ten 10 local residents, each making solely $10,000 for the 11 entire year. I'm sure if a public hearing was advertised 12 in the state of Florida, many other community groups 13 would have made the same type of effort. 14 Not knowing the specifics of this public 15 hearing, I have prepared a 15-minute and a 30-minute 16 presentation, but out of respect for your time and 17 respect for local groups in San Francisco, I can 18 succinctly limit my presentation and just summarize 19 NationsBank record of poor lending, poor community 20 outreach, and failure to comply with the CRA and with the 21 following censuses. 22 Two years ago, we had six different banks 23 operating in our community. In the past, when our 24 residents faced local bank discrimination, we could take 25 our money elsewhere or we could use the CRA to protest 26 the poor services that we received. Last year, with the 155 1 merger of NationsBank/Barnett Bank, our community went 2 from having six local bank branches to having just two. 3 Now what choice do we have in terms of where we 4 decide to do our banking and what choice do we have -- 5 what voice do we have in using the CRA to fight for more 6 access to capital in an area when we know that it's 7 common banking protocol to renege on CRA commitments? 8 In our community, the CRA is virtually useless. 9 The two banks who operate there now, Washington Mutual 10 and NationsBank, are two of the largest institutions in 11 the United States of America. We don't expect a merger 12 anytime soon. If you as our public officials do not 13 force these mega-banks to make enforceable CRA 14 commitments, low-income communities and minority 15 communities like mine will have no option but to become 16 the punching bags for mega-banks like NationsBank, who 17 have in the past showed very poor records of community 18 reinvestment act lending. 19 MS. SMITH: Thank you. I encourage you to 20 submit your 30-minute presentation for the record. 21 MR. WONG: Members of the Federal Reserve, my 22 name is Dennis Wong, and I'm the president of the Asian 23 Business Association, Northern California. We're a 24 nonprofit and we focus on economic development through 25 education. As part of that, we sent nine of our members 26 to the White House conference on small business in 1995 156 1 to address many of the issues that you hear before you 2 today. We'd like to also lend our concerns to the 3 proposed merger by saying that without specific 4 commitments from the new NationsBank and without 5 identifiable measurable results, we are very concerned 6 that the effectiveness and the intent of CRA will be 7 greatly diminished. Thank you. 8 MR. GNAIZDA: Members of the panel, we now have 9 a series of one-minute speakers who will be using the 10 mic. 11 MR. BETZ: We promise to be extremely brief. 12 We're representing a number of organizations that wanted 13 to be here today but, because of the cost of getting to 14 San Francisco, were not able to. So we'd like to make 15 brief statements on their behalf. 16 I'm going to start with a statement from Leo 17 Avila, who's a member and former past chair of the 18 American G.I. Forum. And he wants to go down on the 19 record the following statement: "The American G.I. Forum 20 is our nations most prominent and largest Hispanic 21 veterans organization. We oppose any merger that fails 22 to ensure that the Latino community, a community that put 23 America first in every war, fully and specifically 24 benefits from this merger. 25 "We want home loans, we want business loans, and 26 we want the banks to move their charitable dollars from 157 1 the ballet to the barrio. Until there are specific 2 commitments, we say to Chairman Coulter, McColl, and Alan 3 Greenspan no merger. Remember, the Latino community is 4 the future for California and any bank that operates 5 here. Thank you." 6 UNIDENTIFIED SPEAKER: Good morning. I'm 7 speaking here on behalf of George Dean, the CEO and 8 president of Phoenix Urban League. The Phoenix Urban 9 League has had a very good relationship with the B of A. 10 However, we must, no matter what the risk, set forth our 11 concerns. 12 First, NationsBank may not be as sensitive to 13 the unique minority cultures in Arizona. 14 Second, all the major banks in the west have 15 recognized a multi-billion dollar potential of minority 16 markets and set specific goals. Nations refuses to do 17 so. We ask why. 18 Third, although community groups appreciate 19 grants, it should not be noted -- it should be noted that 20 as a percentage of profits, the record of the new banks 21 is only half of its competitors such as Wells Fargo. 22 Forth, this merger should be modified to require 23 specific minority lending and contract goals and a 24 substantial charitable commitment to the under-served 25 communities. Thank you. 26 MR. GNAIZDA: Members of the board, if you 158 1 would allow us to make one little exception. Maryann 2 Mitchell has just flown in from Washington. She's the 3 national head of one of the largest black business 4 councils in the country, National Black Business 5 Council. If she could make a brief observation, we'd 6 appreciate it. 7 MS. MITCHELL: Good morning. I think it's 8 still morning. Again, I'm Maryann Mitchell. I'm the 9 president of the National Black Business Council out of 10 Silver Springs, Maryland and a business owner. And I 11 just want to say a couple of things. 12 We absolutely positively as it stands today 13 oppose this merger for the following reasons: The 14 lending practices and policies of Bank of America and 15 NationsBank, the contracting record. I'm a business 16 owner and I get called to the White House all the time 17 for them to tell my success as being one of the most 18 successful African-American business owners in the 19 country. 20 That is just -- it's outrageous that I prefer 21 doing business with the federal government rather than 22 Bank of America because it is absolutely impossible to 23 have access. It is also impossible to do anything with 24 NationsBank as far as contracting because they have a 25 22-page survey on the Internet that requires a business 26 plan for you to do business with them. This is 159 1 outrageous. It just cannot happen. So you have Bank of 2 America and NationsBank doing business with other Fortune 3 500 companies and not the community businesses. 4 I just want to also say to Bank of America and 5 NationsBank that we will advocate through our 75,000 6 members across the United States that they don't do 7 business with them, plain and simple. We will also 8 advocate to our employees that they just don't have bank 9 accounts with Bank of America and Nations. We will also 10 tell our employees to advocate to their families to just 11 close their accounts and go somewhere else because it 12 makes more sense. We will do business with people who do 13 business with us. 14 MR. CALDERA: Good morning. I'll be reading a 15 statement from Steve Soto, who's the president and CEO of 16 the Mexican-American Growers Association, an organization 17 representing over 7,000 growers in California. And my 18 name is Arquimides Caldera for the record. 19 Our association's success is a harbinger of the 20 future of the state. If we truly want California to be a 21 golden state again, banks must tap all of California's 22 minority resources, as much as Wells Fargo is attempting 23 to do. 24 The B of A/Nations pledge fails to tap this 25 potential. The result is likely to be a lack of lending 26 and economic development funds. We urge NationsBank and 160 1 Bank of America to develop specific minority lending and 2 contract goals. Until that is done, our support cannot 3 be secured and the new bank will not achieve its profit 4 goals. 5 Our association also protests the lack of 6 hearings in Southern California. Thank you. 7 MS. VENERACIAN: Good morning. My name is 8 April Veneracian for the record, and I will be reading a 9 statement for Alex Esclamado, president of Filipino 10 Political Association. 11 It seems almost incomprehensible, if not 12 ridiculous, for us to testify today on behalf of our 13 communities that Bank of America and NationsBank have 14 been less than forthcoming in their collective intent to 15 engage in a mutually beneficial partnership with our 16 communities. 17 Minorities, including the Filipino-American 18 community, represent a significant potential consumer 19 base for B of A and NationsBank and yet we are here 20 before you to attest that they have not taken a 21 definitive and affirmative stance towards tapping our 22 communities. 23 In studies of businesses discrimination 24 conducted across the country, institutional 25 discrimination has been pinpointed as the primary cause 26 of minority business failure and minority community 161 1 underdevelopment. Financial institutions in particular 2 are at the heart of those discriminatory practices. 3 We ask and urge the regulators not to allow Bank 4 of America and NationsBank to actively or passively carry 5 on this tragic legacy by not offering specific courses of 6 action for lifting and alleviating such institutional 7 barriers. Thank you. 8 MS. THRASH: Tunua Thrash, for the record, is 9 my name, and I'm reading a statement on behalf of Mark 10 Whitlock, who is executive director of economic 11 development for First AME Church in Los Angeles. It's 12 one of the largest Africa-American churches here in the 13 state. 14 "As the executive director of a major inner city 15 African-American church operating economic development 16 programs with 16,000 family constituents, I have grave 17 misgivings about an absentee landlord. Our community has 18 suffered from generations of an absentee landlord 19 neglect. 20 "You want to think about the fact when all of 21 the banks competitors, including Washington Mutual and 22 Wells Fargo, have made specific minority pledges, one has 23 to wonder as to the motives of the one who refuses. 24 "Third, many members of our church would like to 25 testify but cannot be here today because the hearings are 26 held in San Francisco. Please hold a Los Angeles hearing 162 1 as we previously requested. 2 "The African-American market nationwide is over 3 $600 billion. Those who ignore us do so at their peril. 4 We come not to the table to beg but with the desire to 5 create civil and a prosperous society. Thank you." 6 MS. DIAZ: Good afternoon. My name is Haydee 7 Diaz, and I am reading a statement from Willis White, 8 California Black Chamber of Commerce. 9 "I join with the National Black Chamber, the 10 Black Business Association, and the National Black 11 Business Council in criticizing a merger that abandons 12 the African-American community. We have never shared in 13 either bank's loan pool or contract program, nor in 14 Golden Parachutes for senior, white males worth over $200 15 million, nor have we equitably shared in their economic 16 development projects. 17 "Consider this: Bank of America alone lent more 18 to South Korea, $3.1 billion to be exact, than the total 19 it has lent African-American-owned businesses over the 20 last 50 years. And remember, B of A has lost $3.1 21 billion in South Korea and nothing in the inner city. 22 Until they show us the money and walk the talk, we will 23 criticize this merger." 24 MS. VILLANUEVA: My name is Trina Villanueva, 25 and I will be reading a statement from Mateo Camarillo, 26 who is the vice chair of the Chicano Federation of San 163 1 Diego. He could not fly up here today. 2 "No bank mega-merger should occur without 3 specific minority and geographical pledges. In San 4 Diego, over 40 percent of the county are minorities and 5 the majority of potential homeowners and small business 6 entrepreneurs are persons of color. 7 "We in San Diego invite CEO McColl to visit us 8 and pledge that the new bank will set specific minority 9 lending and business goals just like Washington Mutual, 10 Wells Fargo, and the Union Bank of California. Until 11 this is done, competition may decide the financial fate 12 of this merger. Why should we do business with a bank 13 that ignores us when Wells and WaMu courts us? Thank 14 you." 15 MS. NGUYEN: Hello. My name is Vy Nguyen, and 16 I'm here to read a statement from Mai Cong, CEO of the 17 Vietnamese Community of Orange County, Incorporated. 18 She writes, "The Vietnamese-American community 19 has been inadequately served by B of A's small business 20 lending and fears an absentee landlord with little 21 knowledge of our culture will do even worse. Frankly, 22 only targeted minority marketing and goals as recently 23 set by B of A's competitors, such as Union Bank, can 24 correct this lack of capital to an emerging U.S. market 25 that is far greater than many overseas markets. 26 "On behalf of Orange County's 160,000 164 1 Vietnamese-Americans, I wish to deliver a personal 2 message to Chairman Greenspan with whom I recently met. 3 Don't forsake us. Compel NationsBank to set specific 4 minority goals for small business lending and to promote 5 people of our community into senior management. Thank 6 you." 7 MR. ROMERO: Good morning. I'll be reading a 8 statement on behalf of Reverend James H. Daniel, Jr., 9 chairman and CEO of 21st Century Partnership. 10 "The 21st Century Partnership is a nonprofit 11 community development corporation concerned with many 12 issues pertaining to community development here on the 13 east coast. Among them is the changing face of the 14 financial service industry. As ministers and servants to 15 the community, we believe that mega-mergers must create 16 concrete results for the traditionally under-served. 17 "The CRA record of NationsBank is a concern to 18 us. Its lack of commitments to those who led the 19 struggle for economic justice as represented by Martin 20 Luther King, Jr. is appalling. And we serving in the 21 interests and voicing the concerns of millions of 22 African-Americans decry the Federal Reserve's Board of 23 Governors refusal to grant us in a hearing in each state 24 in which NationsBank and B of A have failed to render 25 adequate financial services to the under-banked among 26 us. Only a lack of funds has prevented us from 165 1 personally testifying. 2 "Respectfully, Reverend James H. Daniel, Jr." 3 MR. CALDERON: Gene Calderon. And I'll be 4 reading in a statement from Burt Corona, the executive 5 director of the Hermandad Mexicana Nacional. 6 "I offer this testimony on behalf of the nations 7 largest immigrant service center and advocacy 8 institution. We have offices in Washington D.C., New 9 York, Illinois, as well as in California. This merger 10 could be harmful to all communities. It's particularly 11 so for low-income, immigrant, and minority communities. 12 "Over the last six decades, we have witnessed 13 the danger of absentee landlords and those that view the 14 poor from afar. I refuse to testify so that my personal 15 absence is evidence against Chairman Greenspan's decision 16 to prevent low-income persons from voicing their 17 concerns. Unless they live in the San Francisco area or 18 have a rich uncle bank to fund their trip. 19 "I also question the safety and soundness of a 20 bank which lacks the confidence of persons of color. We 21 constitute two-thirds of Los Angeles county's population, 22 a population greater than that of North Carolina. Thank 23 you." 24 MR. FERRAH: My name is Freddie Ferrah. I'm a 25 special project manager with the Greenlining Institute 26 and I wanted to just say with all the respect I can that 166 1 I am amazed and appalled at the fact that the nations 2 largest two-bank merger -- I don't count Citi and 3 Travelers because Travelers isn't a bank. Well, not yet 4 anyway. It will be as soon as that's complete. But 5 nonetheless, that the largest banking merger, $560 6 billion of capital, only allows -- and the Federal 7 Reserve and Mr. Greenspan should really consider this -- 8 is only having one meeting, one meeting in San Francisco 9 to allow city -- or community members and groups to voice 10 their concern over something of such monumental 11 importance. This bank is going to cover a third of all 12 the states in the nation, yet only one city is going to 13 be the center point for community-based comments. 14 The banks have proven and the testimony here 15 just reinforces the fact that Nations has done about as 16 bad a job at serving the communities it works in as any 17 bank could possibly do. 18 I am here to represent 49 million people with 19 disabilities, people who I hope can understand and 20 realize the negative impact of this kind of merger and 21 will quickly, as I have already done, move the account 22 from Bank of America to a bank that supports our needs. 23 I don't want to take up any more time because 24 the real beef isn't here. Coulter, McColl, and 25 Greenspan, I don't know where they're at, but they're 26 probably unpacking Golden Parachutes or doing what it 167 1 might be that people of high importance do. I just wish 2 they'd show us more respect because there are a lot of 3 people that are very concerned with this merger. And it 4 certainly isn't taking place in any way that makes me 5 feel any more respected at all. I oppose this merger. 6 Thank you. 7 MR. FREEMAN: My name is David Freeman. I 8 represent the Commission on Disability in Berkeley, 9 California. 10 And to be honest, I really have never heard such 11 a ridiculous statement about a bank such as nations in my 12 life. I think it's pretty depressing pretty much when 13 you look at the future of banking in this country if this 14 merger is allowed to go through, especially with these 15 two banks. 16 There needs to be definite specific arrangements 17 so that the community does get reinvestments back into 18 it. As a disabled person, as an African-American, I know 19 that the system was not built with me in mind, but I 20 definitely intend to partake in it no matter what entity 21 may put itself up against me. 22 NationsBank and Bank of Atrocities needs to be 23 notified that we're entering the year 2000 and the 24 disabled community in particular is not going to stand 25 for the garbage. I think this is all garbage. I don't 26 have any beautiful words to put it into. I'm just going 168 1 to say it plain and simple. 2 This is nonsense. And if the Fed does not 3 enforce what's already on the books or if the Fed does 4 not make sure that these two banks invest in the 5 communities that they set up ATM's in and they withdraw 6 money from like an endless vacuum, what do you expect to 7 happen? 8 I'm dead against this merger. This merger 9 should not happen. If it does happen, it's just another 10 sign of the times that the Federal Reserve is kind of 11 schizophrenic. Okay? It's not facing reality, and 12 that's just the bottom line. I'm against the merger. 13 Thank you. 14 MR. GNAIZDA: Members of the panel, we want to 15 thank you all very, very much from the approximately 70 16 speakers on the two panels that you arranged with Joy 17 Hoffman's assistance. Although we obviously have 18 expressed displeasure at the lack of hearings, I think 19 all of us owe you a debt of gratitude for being as 20 flexible as you have been and as courteous as you have 21 been and as open. So we thank you very much. 22 MS. SMITH: I, in turn, want to thank everyone 23 who presented testimony this morning. You have provided 24 us with important information, and I want to assure you 25 that as part of the record that the board will have when 26 it makes its decision on this application, the board will 169 1 review the materials that you have presented and will 2 take into account the concerns that you have expressed. 3 So thank you very much. 4 MR. GNAIZDA: Thank you. 5 MS. SMITH: We will continue with -- we're 6 behind schedule, but we're going to continue with the 7 next panel before taking our lunch break, which may be 8 shorter than the half hour we had allocated. But if the 9 next panel will come on up, then we will proceed 10 immediately. 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 170 1 MR. MARKS: Hi. My name is Bruce Marks. I'm 2 the Executive Director of the Neighborhood Assistance 3 Corporation of America. We are a nonprofit housing 4 services, housing advocacy organization. 5 I am going to keep my remarks short and then 6 have a few other people talk. One thing with the Fed, 7 let's be clear, ISB, I get my experience in two ways 8 with the Federal Reserve. One, I used to work for the 9 Federal Reserve Bank of New York. It dealt with CRA. 10 So it ain't real. It's cosmetic. Let's be clear on 11 that. From an insider's point of view, this is Ragtime. 12 Secondly, the only way that you can get their 13 attention is if you take them on right between the eyes. 14 When we asked the Fed to look at Fleet Finance, which 15 was one of the most predatory lenders in the country, 16 the only way to get their attention was to blockade the 17 Fed, meet with the Board of Governors in the board room 18 and then make sure the switchboard couldn't operate, 19 because thousands of people called the switchboard at 20 one time and Alan Greenspan couldn't get an outside 21 line. 22 So let's be clear where the Fed stands. 23 Now, in terms of the NationsBank/Bank of 24 America merger, we are absolutely in support of it. We 25 are absolutely in support, because it's unprecedented, 26 when you have $350 billion. 171 1 So what we've heard here this morning is, 2 well, is it real? Is it just a nice big number that is 3 too hard to requantify and does not -- whether it's 4 real. 5 So what we've asked is some of the thousands 6 of homeowners who have benefited from what NationsBank 7 has done to come here and talk about what's going to 8 happen, not just in Charlotte and Jacksonville and 9 Memphis and in Atlanta and Washington and Boston and 10 around the country, but what's going to happen on the 11 west coast as well. 12 So, with that, let me introduce Mayo 13 Thunderbird. Mayo, he is from Atlanta and he is a 14 person who has not only purchased a house but has 15 renovated. He can say it much better than I can. 16 MR. THUNDERBIRD: Good morning. You know, 17 I've sat in here this morning and listened to a lot of 18 people express a lot of different opinions. And, you 19 know, everybody has a right to an opinion, but I'm going 20 to let you draw your opinion from my experience. 21 See, seven years ago, I was that homeless 22 person on the street you might have passed on your way 23 here. I was that person sleeping in the stairwell of 24 the gutter and wherever I could find a place. 25 And then I decided to make a change in my 26 life. And, as a result of that, when I put my life back 172 1 together, got married and had a small child, then I 2 approached other lending institutions about, well, now I 3 need a home to provide for my daughter. 4 The majority of them turned me away. Some of 5 them said, "We'll get back to you, you've got to do all 6 this." Well, they wanted all this money I didn't have. 7 So my wife and I heard about the NACA 8 program. We went to the NACA program. And, even though 9 I had a bad credit history, bad check history, because 10 the bad checks and things I did to support my addiction, 11 my wife had a bankruptcy due to some certain situations 12 that occurred in her life, they helped us work through 13 the application process to the point where, when we 14 presented it to NationsBank, it was fine. 15 And I have experience with the NationsBank 16 process that tells me that what they say they're going 17 to do, they're going to do. I went to a rally when NACA 18 came to Atlanta. There was thousands of people. I told 19 my wife there is no way we're going to get into this 20 process, there is just too many people. God willing, we 21 did. 22 I said, further on, there is no way we're 23 going to get through this process, all the bad checks I 24 wrote, your bankruptcy, but we did. 25 And then when we got to the part where you 26 presented the application to the bank, that's where the 173 1 biggest surprise was. The people in the NationsBank 2 Mortgage Corporation office were more cooperative than I 3 could have ever imagined. They helped us through the 4 difficulties, they helped us bring down the roadblocks 5 that were in the way. 6 See, they didn't have to do that. We went to 7 them asking them for help. They turned around and they 8 helped us. So I say to you that's what you should be 9 paying attention to. What is the experience that people 10 have had that have gone through the process that 11 everybody is concerned might not be real? Well, it's 12 happened, I'm living proof of it today. 13 So maybe that's where you should be focusing 14 a little bit more of your attention, talk to the people 15 you are talking to, listen to people in positions of 16 authority in the charge of organizations that are 17 designed to help the people get below that to the people 18 that have benefited. 19 If they tell you it works, then I think your 20 responsibility is to see that they live up to their 21 word. They said they were going to do it in Atlanta, 22 they did. 23 Thank you. 24 MR. MARKS: What Mayo didn't -- there is a 25 lot to say, he purchased a house and he renovated it. 26 One of the important parts of what NationsBank does is 174 1 you can purchase to stabilize your neighborhoods. 2 Let me introduce Jenny McNabb. Ms. McNabb 3 had 12, she'll tell you, she had a predatory loan and 4 it's a story that you've got to hear because she is just 5 one of thousands of people who are going to be able to 6 get out of a predatory loan into a mortgage that they 7 can afford. 8 MS. McNABB: My name is Jenny McNabb and I 9 live in Atlanta, Georgia. Several years ago I obtained 10 a mortgage from Ford Consumer Finance. This was a 11 15-year mortgage at 12.4 percent interest with a balloon 12 note at the end of 15 years of over $47,000. 13 I was told after a few months that this was 14 indeed a very bad loan and they would be willing to 15 refinance me at a cost of over $5,000. 16 When I retired a little over a year ago, it 17 became increasingly hard to make mortgage payments, 18 utilities and other household bills. I was at the point 19 of almost losing my home when I was introduced to NACA. 20 NACA not only refinanced my mortgage at 6.5 21 percent through NationsBank, but also paid off some of 22 my outstanding debts. The insurance and taxes are 23 included in my monthly payments, which was not the case 24 with Ford. 25 I feel that without the help that I received 26 from NACA and NationsBank, I would have lost my home. 175 1 And I would recommend the refinancing at this time. 2 Thank you. 3 MR. MARKS: So you keep hearing about 4 NationsBank credit, but you don't know about the other 5 side. You don't hear Jenny McNabb. You don't hear 6 again about the thounsands of thousands of people that 7 will get out of the loans by Ford, which is the largest 8 predatory lender in the country. 9 Let me introduce a first-time home buyer, let 10 me see, Naomi Martin. She's not only a first-time home 11 buyer, but she knows about all the NACA deals in 12 Washington 13 MS. MARTIN: Good evening, everyone, my name 14 is Naomi K. Martin and I'm from Washington D.C. I'm a 15 first-time home buyer. Several years ago I decided that 16 I wanted to get a loan and I went to several other 17 institutions and I could not get it, not because I had 18 bad credit, because I had no credit. And all of you 19 know, having no credit, is worse than having bad credit. 20 So I went through the program, the NACA 21 program. The way I heard about it is because I dealt 22 with the NACA loans, and I've seen people go in there 23 and I've seen them get a rate at 6 percent, 7 percent 24 and I said to myself, no, no, this is not, this is not 25 true. But by me working in that program and working 26 with NationsBank, which NationsBank want you to have a 176 1 home, I seen that this can be done. 2 I wanted to get a home where I had did my 3 roots, which is in Anacoco, and I got it there. I did 4 neighborhood community work there. I was an ASC 5 Commissioner, orange hat, and this is where I decided to 6 buy my home, and I went through this program and I went 7 with NationsBank, and I'm telling you today I am a 8 first-time home owner. 9 And I am truly proud to stand up here and say 10 that if you want to become a first-time home buyer, go 11 through the NACA NationsBank program and I'm telling 12 you, you will get your home. It all depends on you 13 yourself. If you want a home, NationsBank says, "We'll 14 supply you with a home." 15 Thank you. 16 MR. MARKS: Let me introduce the Hawkins, the 17 Freddie Hawkins, which are again one of thousands of 18 people who have benefited from what NationsBank has 19 done. 20 MS. HAWKINS: Our name is Freddie and 21 Caroline Hawkins. We are from Charlotte, North 22 Carolina, and we got a home from NACA/NationsBank. Our 23 stories are short. We are a one-job family. I work. 24 My husband is disabled, he cannot hold a job, not for an 25 hour. 26 And, when we decided to buy a home, we were 177 1 introduced to this program by a friend who had went 2 through the program, but she was just too lazy to do 3 anything else. So, when we went in, we gave them 4 everything that we had. They helped us out. They are 5 not like other companies who says, "Get yourself 6 together then come back." 7 They're not like one company, we had a friend 8 worked for this loan company, he wanted to put us in a 9 certain neighborhood. You know, not where you want to 10 be, where they want you to be. When we heard about 11 NACA, we went through it and they put us in a nice home. 12 My husband was in the hospital when it was 13 time for us to have our meeting. So he told the doctor 14 he had to get out so we can go back and get our house. 15 We started April the 24th of last year and on 16 Labor Day weekend we moved into our home. And it's the 17 home that we dreamed about and that we wanted. I always 18 told people that I wanted a three-bedroom, two-bathroom, 19 double-car-garage house. I didn't get exactly that, but 20 I have enough land to put my double-car-garage on and my 21 other bathroom. 22 And we have been adding to our house, which 23 makes it so much better. We have been living not quite 24 a year. We added on to our house, we built our own 25 deck, our own back porch, we have a little garden in the 26 back. This all came possible through NACA. 178 1 As I said, we couldn't get a loan anywhere 2 because we are a one-member working family, other 3 creditors looked at that as being disqualification, 4 because of just one person working. 5 I highly recommend NACA. As I was telling my 6 people when I was getting ready to go, I was talking to 7 them and they was, "Why are you going all the way to San 8 Francisco to talk to people about NACA? Talk to us." I 9 said, "As soon as I get back, I'll talk to you." 10 We are proud of NACA and what they have done 11 for us. 12 MR. HAWKINS: My wife has said everything 13 that needed to be said. I'd like to say thank God, 14 thank NACA and thank NationsBank because they gave us an 15 $80,000 loan and my loan papers are still in the hands 16 of some bank that's still saying, "We'll get in touch 17 with you." But we're staying in our home and thank you. 18 MS. SMITH: Is this the last one? 19 MR. MARKS: I am the last one. 20 MS. SMITH: You are the last one, maybe -- 21 MR. MARKS: It will be short. Keep hearing 22 of all the criticism from Consumer Union, look at the 23 Consumer Reports, this one, the one institution they 24 recommended to go to to get out of predatory loans is 25 NACA, it's not NACA, it's NationsBank. 26 We didn't hear one example of someone that 179 1 was denied credit by NationsBank or Bank of America 2 today. We heard from the executives, the staff people. 3 So the issue is whether this merger is going to benefit 4 the community or it's going to benefit the 5 organizations. 6 We're stating clearly it benefits the 7 community and that's what the CRA is all about and 8 that's why we're standing here to say it should go 9 through because thousands and tens of thousands of 10 people are going to benefit from what they're doing. 11 Thank you very much. 12 MS. SMITH: Why don't we start with you right 13 here. Name and organization, please. 14 MR. CARDONA: Yes, sir -- yes, ma'am. Good 15 afternoon. My name is Hugo Cardona. I'm the President 16 and Chief Executive Officer to SER, Jobs for Progress 17 National. We are a 501(C) organization. 18 We are the oldest and largest organization in 19 the country taking people from welfare to work. We were 20 founded in 1964, therefore, we have been 34 years 21 empowering people to leave the unemployment and welfare 22 grants and find the skills that will permit them to have 23 a productive life. 24 We have 38 affiliates in 18 states, District 25 of Columbia and Puerto Rico. We have more than 180 26 different programs in more than 91 cities. Our combined 180 1 budgets are more than $62 million. 2 Directly and indirectly, we accept a year 3 more than 400,000 individuals, 65 percent of which are 4 Hispanic. Our motto is very simple, We change minds to 5 change lives. We empower the individual to acquire the 6 skills to be master's of their own destiny. 7 The problem that we are facing today is we 8 empowering the individuals, but we are sending them back 9 to the communities where they are failing in the first 10 place and this is where NationsBank come into play in 11 our organization. 12 Our funding comes from two sources. The 13 government who permit us to take care of the present 14 needs of the minorities, and corporate America that 15 permit us the working capital to create programs and 16 initiatives to address the future needs and the problems 17 that we are facing with our minorities in technology, 18 legislation and changes in immigration laws. 19 We have more than 150 corporate organizations 20 of the 500 Fortune supporting our efforts. We call them 21 the amigos de SER, and what they provide to us is 22 funding, places of employment for minorities and they 23 provide their own people to help in our organizations. 24 In specifically, NationsBank has been an 25 amigos de SER since 1991. In this seven years they have 26 contributed more than $350,000 to our organization. In 181 1 1994 they provided $200,000 to start what we call the 2 housing program. 3 The housing program has permitted us to place 4 more than 270 individuals, like the ones that you saw 5 here this afternoon, in homes. These are first-time 6 home buyers, persons that have 80 percent or less of the 7 average income. This is our pilot program. It has 8 proven very successful. 9 Now, in partnership with NationsBank and 10 other financial institutions, we are moving forward. We 11 are creating now a house initiative that will permit us 12 to rehabilitate apartments, to build apartments, to 13 build homes where you will have 150 homes. They have 14 built in Texas, in Dallas at this moment, a secure place 15 with 150 homes. The vista is lemon scented and every 16 home has a computer. And you have the structures in 17 place, you have everything that you need. All of this 18 is financed through these financial institutions and 19 NationsBank. 20 So SER organization is very grateful to 21 NationsBank because it has permitted us to support and 22 sell to minorities. Thank you so much. 23 MR. WADDELL: Thank you very much. Good 24 afternoon. My name is Kermit Waddell. I am an attorney 25 in Charlotte, North Carolina. I am the President and 26 CEO of the Economic Center of the Carolinas. 182 1 Today I am very happy to be here to support 2 the merger between the NationsBank and Bank of America. 3 My affiliation with NationsBank began in 1992 4 as a result of a partnership forged between the bank and 5 the National Association for the Advancement of Colored 6 People, the NAACP. This was but one of the partnerships 7 NationsBank entered into to help reach its goal of 8 loaning over $1 billion over a ten-year period of time 9 to low-to-moderate- income persons and small businesses. 10 The goal was actually achieved within three years. 11 Under the partnership, I headed up the North 12 Carolina NAACP Community Development Resource Center, 13 which Tammy Hawley talked about earlier, which opened in 14 Charlotte in 1992. 15 During the life of my existence with the 16 NAACP as State Vice President and Head Attorney, from 17 1992 until October, the NAACP facilitated over $115 18 million in loans. and I told Ms. Hawley about that 19 earlier, she had given you $80 million dollars, the 20 number is $115 million. I personally facilitated $65 21 million of that through North Carolina Center with no 22 defaults. 23 I left the NAACP in October of 1997 to 24 establish the Economic Development Center of the 25 Carolinas known at the EDCC, a nonprofit NationsBank 26 partner. 183 1 Since October 1997, the EDCC has facilitated 2 over 7 and one-half million dollars. We currently have 3 over $28 million pending currently. We have over $15 4 million pending in NationsBank with over $8 million in 5 letters of commitment. 6 The purpose of the EDCC is a desire to 7 promote economic development through community 8 development lending in partnership with NationsBank to 9 community-based organizations and other institutions. 10 Our target populations and its major 11 beneficiaries of our efforts are those persons at 12 communities which traditionally have been underserved by 13 major lending institutions. We provide counseling, 14 advocacy, home ownership, first-time buying of home 15 programs and small business education classes. 16 We believe and still believe that our one 17 hundred percent lending record to this date is due to 18 the strong education program. We firmly believe that. 19 Class receive assistance in credit 20 counseling, budgeting, asset management, business plan 21 preparation, technical assistance. NationsBank provides 22 the curriculum and classroom material for the education 23 classes. 24 I think this is critically important because, 25 as an attorney for the NAACP for many, many years, I 26 took part in a great many partnerships and fair share of 184 1 agreements. One was the Carolina Panthers when they 2 were getting ready to create the Panthers. 3 Because of problems with Dennys, we created a 4 $60 million fair-share agreement. The resource center 5 has facilitated over $20 million in loans through the 6 Carolina Panthers through African Americans who 7 participated in the building of the stadium as well as 8 eight to nine jumbo loans for the players that buy homes 9 within the 5- and $600,000 range. 10 However, we just as equally satisfied with 11 the 25- or $30,000 loan to someone in the Appalachian 12 region who never had running water, never had windows or 13 someone who lives along the coast of North Carolina and 14 South Carolina in poverty-stricken communities. 15 I also want to say that we have utilized the 16 bank. A great many of the programs that are in 17 partnership with these agencies and these banks, their 18 problems are they never take time to learn the bank. We 19 have utilized every sector of NationsBank. We have used 20 the SBIC for African American businessman that needed an 21 equity partner to grow and expand their business so that 22 he could participate in a military contract. 23 We have used the consortium for an African 24 American business family who has the contract with 25 Nissan to produce all of the chimes for the Nissan 26 automobiles. So I can tell you from firsthand 185 1 experience that this program is not racial placation, 2 that the partnership with NationsBank works. I think 3 that people have to make it work, you have to stop 4 looking for a gift and for a handout and you have to put 5 yourself to work and the partnership works. 6 To conclude, I'd like to leave with you the 7 words of Frederick Douglas, which is the motto of my 8 office. "The history of civilization showed that no 9 people can or will rise to the degree of mental or even 10 moral excellence without wealth, a people uniformly poor 11 and compelled to struggle for barely physical 12 independence and be despised by their neighbors and will 13 finally despise themselves." 14 Thank you and God bless you. 15 MS. SMITH: Thank you very much. 16 MR. LUJAN: Thank you very much for allowing 17 me to speak on behalf of NationsBank and BankAmerica. 18 My name is Edward Lujan. I am from Albuquerque, New 19 Mexico and have been quite active in community affairs 20 for both Albuquerque and the state for number of years. 21 Presently I serve as the Chairman of the 22 Economic Development Commission for the State of New 23 Mexico and as chairman of the New Mexico Hispanic 24 Cultural Center Board. 25 I support the acquisition of BankAmerica by 26 NationsBank. The bank has been in existence for 70 186 1 years, as the bank grew, it helped the city and the 2 state grow both with employee activities and its 3 resources. 4 I am delighted to say that NationsBank has 5 continued the tradition of what was originally 6 Albuquerque National Bank. 7 Time doesn't permit me to go over all of the 8 employees of NationsBank who are active in the 9 community, but two come to mind immediately. David 10 Baird is President of NationsBank New Mexico, belongs to 11 the Albuquerque Economic Forum, Albuquerque Economic 12 Development Board and Leadership New Mexico. 13 Alex Romero is Executive Vice President and 14 Consumer Banking Executive. Alex belongs to the 15 Hispanic Cultural Foundation and also presently serves 16 as Chairman of the Board of Albuquerque Hispano Chamber 17 of Congress. 18 When it comes to economic development, 19 NationsBank is right there helping with both their 20 employees and their resources. 21 I previously mentioned that I was chairman of 22 the board of the New Mexico Hispanic Cultural Center. A 23 few of us started with a dream of building a national 24 cultural center to share and preserve a unique culture 25 for a nation. 26 Our goal was to reach $45 million for this 187 1 endeavor. We started working going to the state 2 legislature and securing 16 million in funding and 3 creating a division within the Office of Cultural 4 Affairs for the State of New Mexico. We went to the 5 City of Albuquerque and to Middle Rio Grande Conservancy 6 District. The city gave us 16 acres in downtown 7 Albuquerque, and the conservancy district gave us 14 8 acres of bosque or Riverside land bordering the land 9 from the city. 10 We went to our two United State Senators and 11 secured 18.9 million in federal funding for the 12 Performing Arts Theater. Having secured the cooperation 13 and funding for the city, the conservancy district, the 14 state and federal government, then we went to the 15 private sector for an additional $10 million that was 16 needed to complete the national center. 17 Without asking, NationsBank gave the center 18 the largest donation to get our private sector 19 fundraising campaign underway. 20 I have always worked with Bank of America and 21 have found them to be -- to also be good corporate 22 members of the community. Their history and their 23 commitment to both the cultural aspects and economic 24 vitality of our great state says to me that, as one 25 bank, they will continue to be involved. I wish to 26 wholeheartedly endorse the acquisition of BankAmerica 188 1 Corporation by NationsBank Corporation. 2 Thank you. 3 MR. COOPER: Good afternoon. I am the 4 President and Chief Executive Officer of Choice 5 Communications, Inc., a commercial printing operation 6 located in Richmond, Virginia. 7 Since our inception in January 1993, we have 8 grown from a customer base of one with sales of less 9 than $2 million to a company that this year will exceed 10 $5 million in sales to over 100 clients. During this 11 period, we have increased our employee role from 16 to 12 more than 50. Because I am a Black American and control 13 85 percent of the company, we are one of the largest 14 minority-owned printing operations in the United States. 15 It is not my intention to offer these facts 16 as a testimonial to my achievements as a business 17 person, but, rather, I offer them as the positive effect 18 of a decision made six years ago by NationsBank 19 executives. It was their vision that led to the 20 creation of Choice Communications. 21 During the process of deciding to eliminate 22 company-owned operations that were not directly related 23 to the business of banking, NationsBank identified their 24 Richmond printing operation as a candidate for 25 extinction. However, instead of eliminating 16 jobs and 26 selling assets for pennies on the dollar, the decision 189 1 was made to use the print shop closing to create an 2 opportunity for minority business development. 3 In announcing their intentions, NationsBank 4 promised help in securing financing and a one-year $2 5 million contract to provide printing services. It was 6 my good fortune to be the candidate chosen to purchase 7 the print shop. 8 Since that time, I have benefited from this 9 decision and Choice has remained a primary supply 10 partner to NationsBank. In fact, we have recently 11 signed a contract that will keep us in this position 12 through the year 2000. 13 During the current five-year period, annual 14 sales to NationsBank have grown annually and average 15 more than $2.3 million. 16 Finally, I would like to mention that for the 17 past two years the National Minority Supply and 18 Development Council selected NationsBank as its 19 corporation of the year. This award was given to 20 NationsBank by minority business enterprise 21 representatives from across the United States. Receipt 22 of the award is testimonial of a corporation's effort to 23 create change. To receive the award in consecutive 24 years is an overwhelming acknowledgement of 25 NationsBank's leadership in and commitment to the 26 communities that it serves. 190 1 I challenge the people of color on the west 2 coast to learn a little bit more about the NationsBank. 3 And I thank you again for the opportunity to testify in 4 support of the merger. 5 MS. SMITH: Thank you very much. I don't 6 think we have any questions, right? We will take a 7 ten-minute break, that will be our lunch break, and then 8 we will start at 12:55 with the next panel. 9 (Recess taken.) 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 191 1 MS. SMITH: I think our court reporter is 2 ready to go, and someone is going to fill in for our 3 timekeepers until our timekeepers return. We'd like to 4 go ahead. Our panel is all here and we will start with 5 Ms. Cincotta. 6 MS. CINCOTTA: My mike is on. Thank you 7 very much. 8 It's nice to be in San Francisco, but I 9 would like to really urge you that the Federal Reserve 10 Board did not end it at a one-day hearing here. People 11 all over the country want to comment on this. This is a 12 very important issue for everybody and people can't all 13 afford to get out here. Three of us shared a room 14 together to help cut down to cost last night. 15 National Training Information Center, 16 which I am Executive Director of, and National People's 17 Action, who I am chairperson of, have worked on getting 18 home mortgage disclosure passed, CRA, and then went into 19 whatever else it takes to make the market work in our 20 communities such as the Jessie Legislation, going after 21 the MI companies, insurance partners, that bring 22 together all the necessary pieces in lending. 23 When we got CRA passed, we did not think 24 the burden of making it work was going to go on all the 25 neighborhood organizations. We thought we got it 26 passed, we have disclosure and this is what regulators 192 1 all should take care of. 2 To our dismay, most financial institutions 3 in the United States get a passing grade. I think most 4 of them get -- about 95 percent of them or more get a 5 passing grade. If they all deserved it, we wouldn't be 6 in this room today, we wouldn't be arguing about banking 7 or loans, et cetera. They don't deserve it. Maybe four 8 percent, and the other 95 don't deserve it. 9 In Chicago we have monitored agreements 10 with our large downtown lenders for 12, 14 years 11 following through, following through, following through. 12 They said they would do more but the secondary market 13 wouldn't buy their loans and we heard this from 14 institutions around the country. We took it to 15 Washington to make sure that Fannie Mae and Freddie Mac 16 would work for them. 17 So we have dealt with pieces of pieces of 18 pieces. And, if we ever hear an excuse of why loans 19 can't go in, be it the MI companies -- we went after the 20 MI companies to get them as part of the lending 21 community also. 22 So I want to make sure you know we don't 23 just pick on banks. If they say they'd like to do it 24 but they need help, we're willing to do that. 25 What we're facing in Chicago, which was a 26 major -- had major banks -- some of the major banks in 193 1 the country, Chicago owned and operated. After all 2 these mergers and acquisitions take over, we're going to 3 have one bank that's Chicago owned and operated only. 4 One of the financial institutions we lost 5 years ago was Continental Illinois Bank. They wouldn't 6 loan in the community, but they lost a ton of money 7 speculating in Oklahoma in oil wells. 8 They went under, Bank of America took it 9 over. That was our first experience with Bank of 10 America. So this large institution all of a sudden 11 became a non-bank bank. 12 So any programs, anything with BankAmerica 13 had to be through NHS, through different groups doing 14 development, et cetera. But we're losing this big 15 institution you could walk in to talk to, argue with 16 about will they make loans, was lost. 17 Part of that decision was that would be 18 the non-bank bank, but the control would stay in 19 Chicago. As soon as the intra/interstate banking went 20 through, the control was moved to California. To 21 appease the regulators at that time, Bank of America 22 said they would open branches in all the Jewel Food 23 Stores. They did. It lasted two months until they got 24 approval to move the control to California. 25 So that was -- that's our experience. We 26 can work with some of the folks who were left in the 194 1 building. Again, it's all putting special programs 2 together, not walking in, making deposit, getting a 3 loan. 4 One minute remaining. Thank you. 5 All we have from Nations in Chicago is 6 something called Nations Credit which receives a 7 predatory lender, if you could find your way downtown 8 and you are willing to pay maybe 15 percent for a loan. 9 They do not have a presence of regular lending, but just 10 through a loan kind of company. So that our experience 11 with Nations and what we're hearing from the groups 12 across the country that they're interested in 13 communities or lending is pretty bad. 14 We tried getting meetings with NationsBank 15 when we were having our national conference in 16 Washington this past year. Sent letters, made calls, 17 couldn't -- our style with NPA is we had a demonstration 18 at the bank until we got to talk to somebody, because we 19 will not take no for an answer for the community. It 20 ended up that they said they would meet with us in 30 21 days in St. Louis. 22 We pulled back on any protest, anything 23 until we could have that meeting. Talked to a gentleman 24 on the phone who said he would be speaking for -- was it 25 McCoy, who is head of Nations. 26 When we got down there, and we had groups 195 1 from 12 cities, Cathy Bessant was the person who was 2 sent to represent the bank and we did not have the 3 person who I talked to on the phone, and we had 4 presented them with what we thought would be a good 5 agreement that they could do for ten years. 6 They laughed, they threw it away and 7 Ms. Bessant said -- at some point said, "We do not deal 8 with people like you," going like this (indicating). 9 "And, if you think we're ever going to deal with people 10 like you, you are mistaken." 11 And at the same time, they were touting 12 their agreement. I know I'm short of time, one more 13 sentence. 14 If you take their agreement and look at 15 their housing lending, what they say they want to do in 16 the next ten years is less than they've done in the last 17 ten years. 18 I would not believe one single word that 19 NationsBank told you, one single word of what they said 20 they're going to do. And, when you hear the experiences 21 of how they treat people in a lot of the local community 22 organizations, you wouldn't want them as your lender and 23 you wouldn't want them in your communities either. 24 So, please, have more hearings, deny them, 25 deny them, deny them until they learn how to deal with 26 people instead of being as obnoxious as they are. 196 1 I mean, I've met a lot of bankers and 2 they're not all perfect, and neither am I. This tops 3 the cake, and you would agree if you'd been there. 4 Thank you. 5 MS. SMITH: Thank you very much. 6 MS. WEBB: My name is Margaret Webb, and 7 I'm from Wichita, Kansas. I'm here today representing 8 National People's Action and Sunflower Community Action 9 from Wichita, Kansas. 10 Before I begin, I would like to tell you a 11 little bit about myself. I'm a single parent working 12 two jobs. I am live in a low-income area, am very proud 13 of my community. I'm a volunteer at our local school 14 and leader with Sunflower Community Action. 15 I'm not getting paid to be here today. In 16 fact, I took the day off from work without pay because I 17 feel in my heart that we need a national CRA agreement 18 with NationsBank. 19 I am new to this part of the banking 20 process. In May Sunflower Community Action asked me if 21 I would be interested in looking into redlining at 22 NationsBank. I wanted to see if it was happening in 23 Wichita. Just getting to see a copy of the HMDA was 24 hard work. I went to NationsBank in downtown Wichita. 25 The bank alone covers two city blocks and is seven 26 stories high. To my understanding it was always a main 197 1 bank in Kansas. 2 Anyway, I asked Marilyn Polly, the bank 3 president, if I could look at the HMDA. After some 4 stalling I found out our big beautiful downtown bank was 5 just a branch bank. 6 The only NationsBank that had the HMDA 7 information, according to Ms. Polly, was in the home 8 office in Charlotte, North Carolina. For some reason, 9 Ms. Polly had called Dallas, Texas, not Charlotte, for a 10 copy of the HMDA. 11 Now, remember, I just asked to look at a 12 copy of the information. To my understanding, CRA 13 regulations state that anyone should be able to walk in 14 the bank and look at the HMDA. 15 After more stalling, they did give me a 16 notebook with small business and farm loan data. But 17 the home loan section was empty. At first I was told 18 the bank had given us seven days to get the information. 19 Then, as I continued to press, Ms. Polly arranged to 20 have it overnighted. Imagine my surprise, when I 21 received it a few days later, on just how bad the 22 redlining is. 23 You all have a copy of it that I turned in 24 this morning, plus there is a bigger picture behind me 25 with Bank Four and Boatmen's. 26 NationsBank keeps saying that bigger is 198 1 better, but we have small to medium sized banks that do 2 a whole lot better job of home loans than NationsBank. 3 NationsBank just isn't giving home loans to low and 4 moderate income people. 5 NationsBank says that it makes pledges, 6 but an executive of NationsBank also told me that those 7 pledges aren't legally binding. 8 On May 21st, I was with a group of people 9 that sat down with NationsBank, Bank of America, in St. 10 Louis. This meeting opened my eyes to NationsBank. 11 First of all, I felt it was nothing but a stalling 12 tactic on the part of NationsBank. 13 Catherine Bessant told us at that meeting, 14 and I quote, "We, NationsBank/Bank of America will never 15 work with people like you," end of quote. I feel that 16 we people is what made NationsBank what it is today. 17 NationsBank also says that they don't sign 18 contracts, they make pledges, not contracts or 19 agreements. How can they be held accountable without a 20 mutually signed agreement? 21 There are serious problems with allowing 22 this merger to take place without making the spirit of 23 CRA -- without making sure that spirit of CRA is 24 implemented at the level they plan to grow. 25 The rebuilding of my low-income community 26 is dependent on such an agreement. National Bank, 199 1 national agreement. 2 NationsBank/Bank of America recently made 3 a promise of -- a ten-year promise. Part of that 4 promise was that they would loan money to rural America. 5 But last year, in Kansas alone, they closed ten 6 branches. Again, their talk isn't following what they 7 are doing. 8 Even if they give money to America, what 9 is it to stop them from redlining? To me it sounds like 10 they're dangling a carrot in front of us, look at the 11 money, not the redlining. 12 America wouldn't be what it is today 13 without people taking risks. The bank thinks it's a 14 risk to work with us, but in reality it's not. 15 I'm not asking for a handout. I am asking 16 to stop the redlining and give out home loans to low and 17 moderate income people. Our communities must be rebuilt 18 and the only way to do this is with a written national 19 CRA agreement 20 MS. SMITH: Thank you. 21 MR. ORTEGA: Buenos Tardes. Mi nombra es 22 Erneto Manuel [phonetic] Ortega. I forgot I'm in 23 California, English only. Sorry. 24 My name is Ernest E. Eugene Ortega. I 25 live in Albuquerque New Mexico. I have been involved in 26 low-income housing and community development work in 200 1 rural and urban New Mexico for over 30 years. I would 2 support this merger if the bank made specific written 3 and enforceable commitments that New Mexicans would be 4 better served by this merger. As Bank of America's last 5 CRA evaluation shows, national commitments don't always 6 translate into better lending for New Mexico. 7 I am alarmed by the overall trend towards 8 national -- nationwide institutions. A national 9 approach will not work in New Mexico. New Mexico has 10 what is known as the Lou Wallace effect; if it works 11 somewhere else, it doesn't work in New Mexico. 12 The Federal Reserve has a responsibility 13 to ensure that a merger of this magnitude does not 14 adversely affect the consumers in New Mexico. 15 My support for the merger would be 16 contingent on the banks: 17 Presenting specific implementation plans 18 for the 350 billion as it relates to New Mexico. 19 Presenting a specific plan for monitoring 20 the 350 billion commitment as it would impact New 21 Mexico. 22 Continuation and expansion of Bank of 23 America's Rural 2000 initiative. 24 Continuation of a Bank of America's CRA 25 Advisory Committee Structure. 26 Assurances that the divestiture does not 201 1 dilute CRA activities in New Mexico's rural communities. 2 Development of specific CRA initiative for 3 New Mexico's native American Pueblos and reservations. 4 Presentation of a plan which addresses 5 closing of the branches due to the overlapping of the 6 two banks. New Mexico is one of the states where there 7 is overlapping of the two banks. 8 What happens to minority personnel this 9 those branches? What happens to the minority consumers 10 in those communities? The other thing is how will those 11 consumers actually be served once those branches are 12 closed and how they actually occur. 13 Assurance the bank charges would not 14 escalate for moderate and low and rural consumers. 15 The CRA does not mean that New Mexicans 16 can be neglected because Californians or North 17 Carolinians are better served. We need a CRA commitment 18 for New Mexico based on New Mexico's needs, not its 19 market share as the banks have proposed. 20 The Federal Reserve and all other bank 21 regulators must find a way to make sure that national 22 banks serve small markets like New Mexico. In 1997 Bank 23 of America received an outstanding CRA rating, largely 24 based on its efforts in California, Washington and 25 Portland. But, as the OCC says, "Bank of America 26 historical commitment to the CRA has not been fully 202 1 exported to the bank's other areas. The OCC gave Bank 2 of America's lending and investments in New Mexico a 3 grade of low satisfactory. Will this always be true in 4 an era of nationwide banks? 5 The question for all of us is how can we 6 assure that we get the best of both banks from this 7 merger. 8 We don't know if Bank of America's 9 eight-month-old Rural 2,000 community development 10 initiative has produced much in New Mexico, but we 11 should honor its goals. Also, I am proud to serve on 12 Bank of America's CRA Advisory Committee, which I think 13 provides a better relationship between advocates, 14 consumers and the bank than does NationsBank's annual 15 CRA forums. 16 This allows us, as consumers and 17 advocates, on a periodic basis to come and kick their 18 nuggats [phonetic]. For those of you, nuggats is 19 glutius maximus. 20 Both NationsBank and Bank of America need 21 to create specific sub-goals for serving Native 22 Americans in New Mexico. 23 If we get a specific, enforceable 24 commitment for New Mexico, as I previously stated, then 25 I could support this merger. 26 Sunwest, NationsBank predecessor in New 203 1 Mexico, was a market leader in small business community 2 development lending, but its level of service to our 3 community appears to have declined recently. We need to 4 make sure that NationsBank, at a minimum, maintain 5 Sunwest's level of lending and investment. 6 In New Mexico, some divestiture of assets 7 would be necessary to reduce the monopoly power if the 8 merger were approved. Let's set criteria for 9 divestiture of those assets. I propose that any 10 institution assuming those assets must have a New Mexico 11 CRA rating higher of either that of Sunwest or Bank of 12 America in New Mexico. 13 If the past is any guide, the proposed 350 14 billion CRA commitment won't mean much to New Mexico. I 15 urge the Federal Reserve and other regulators reviewing 16 this application to help us create a financial system 17 that truly addresses New Mexico's credit and community 18 development needs. 19 I made some comments and my 20 recommendations in my written statement is elaborated a 21 little more. 22 MS. SMITH: We will be glad to have that 23 statement. 24 MR. ORTEGA: (In Spanish unintelligible.) 25 Thank you. 26 MR. TODEA: Good afternoon. Yati 204 1 [phonetic] from Navajo country. My name is Rockling 2 Todea. I was born and raised on the Navajo Reservation 3 in northwest New Mexico. Today I live in Albuquerque, 4 New Mexico. I have been working in community-based 5 economic development since the early '70s, and I started 6 in San Francisco then. And now I'm working in New 7 Mexico. 8 I am representing the Community 9 Reinvestment and Development Task Force, a consortium of 10 community-based organizations concerned about low-income 11 housing, community development and fair access to 12 capital. Members of our coalition have been working on 13 CRA-related issues for decades now. 14 The question before us is this: How can 15 we ensure that New Mexicans obtain the best outcome from 16 this merger? 17 First, the Federal Reserve and other CRA 18 regulators must devise a way to ensure that nationwide 19 banks serve better small markets like New Mexico. 20 Consider the following: According to the 21 Office of Controller of the Currency's recent CRA 22 evaluation of Bank of America, Bank of America made few 23 community development investments during the period of 24 study in New Mexico. 25 Bank of America's overall housing lending 26 to low income and other traditionally underserved groups 205 1 in New Mexico was substandard when compared to that of 2 other lenders. 3 Between 1994 and 1996, Hispanos, American 4 Indians and African Americans all experienced mortgage 5 application denial rates significantly higher than did 6 Anglo buyers, by all banks, even when controlling for 7 income levels. 8 Second, we strongly support a written, 9 enforceable commitment that the banks are committed to 10 changing the status quo in New Mexico. We believe that 11 approval of this merger and support from the public 12 should be based on the following conditions: 13 A written commitment to traditionally 14 underserved people who live in rural areas, inner cities 15 and who are members of groups neglected by lenders. 16 The establishment of a sub-goal for Indian 17 country that will spell out how the merged entity would 18 better serve Indian country. 19 And a divestiture plan that would assure 20 that the assets are sold to lenders with a superior 21 record and meeting the needs of traditionally 22 underserved New Mexicans. 23 Small business lending decisions are 24 usually based on relationships between a lender and a 25 small business or small farm owner. Nationwide banks 26 using national strategies cannot be depended on to focus 206 1 on New Mexico's special business circumstances. 2 In his inaugural address, President John 3 F. Kennedy said, "If a free society cannot help the many 4 who are poor, it cannot save the few who are rich." In 5 the last years since, America has undergone many 6 changes, but poverty has remained unchanged and some 7 would argue poverty has increased. Change has been good 8 for a few, but for the rest it has been the same old, 9 same old. 10 I work with individuals in groups from 11 low-income communities throughout New Mexico to help 12 them make changes in their lives. The biggest problem 13 facing these individuals is the deeply imbedded 14 institutional resistance to change, both public and 15 private. 16 For your information, New Mexico has 17 ranked 50th in the nation for the past three years in 18 level of poverty. 19 I want to share a story that demonstrates 20 an institutional discrimination within New Mexico. A 21 group of Navajo ranchers formed a cooperative on what is 22 referred as the Checkerboard area of the Navajo 23 Reservation. Their research was exceptional, the 24 business plan brilliantly conceived, the financial 25 forecast expertly supported by market research and 26 management capacity beyond question. 207 1 This Bureau of Indian Affairs determined this venture 2 was not on trust lands, therefore, the ranchers could 3 not get a BIE loan guarantee. 4 The banks, on the other hand, refused to 5 make the loan because -- simply because the land 6 property was on -- the project was on Indian country. 7 Never mind that these families, ranchers, 8 have been ranchers since the turn of the century and 9 market conditions spelled opportunity in bold capital 10 letters. 11 Banks wouldn't come near this project as a 12 matter of longstanding policy, not because it was a bad 13 deal. The government agency that is mandated to assist 14 Indians refused assistance because of outdated policy. 15 The status quo was maintained. 16 The one-size-fits-all approach to 17 nationwide banks to small business lending and minority 18 development is not the answer. The banks in question 19 have demonstrated, little, if any, capacity to serve New 20 Mexico's native American communities. They have refused 21 to commit to maintaining the level of lending to our 22 state. 23 To add to our problem, the proposed merger 24 will remove lending decisions from the local communities 25 and place it outside the state. How is the loan officer 26 located somewhere in the east or west coast supposed to 208 1 evaluate a proposal coming from New Mexico? Would that 2 loan officer understand that the value and needs of 3 Native Americans are different than their surrounding 4 neighbors? We fear not. 5 What would happen if the banks are to 6 close their branches in rural New Mexico? We are 7 worried too about declining services for traditionally 8 underserved areas and population groups, and we are 9 alarmed by the trend toward hiring freeze that is being 10 led by big banks. We are especially alarmed by big 11 banks anti-competitive practices. 12 That concludes my remarks. 13 MS. SMITH: Thank you very much, and, if 14 you had anything further, then please submit it for the 15 record. 16 MR. TODEA: I will, thank you. 17 MS. SMITH: Are you next? 18 MR. WELLS: Buenos dias. My name is 19 Robert Wells and I live in Chama, New Mexico, population 20 less than 1,000. I am an accountant and self-employed 21 consultant to small businesses in that part of the 22 state. 23 I want to express to this body of my 24 concern regarding the impact of this merger towards 25 rural America of which I believe the America I am from 26 is very typical of. 209 1 I will admit that I am not well-versed on 2 many of the issues of other communities on a national 3 scale, but I will say that I find some very alarming 4 trends in banking practices that are definitely 5 affecting the way we have done business in the past. 6 In Northern New Mexico, especially the 7 Chama Valley, the lending policies, community 8 involvement and benefits are not being addressed fairly. 9 This is of great concern. 10 This geographic area of the state consists 11 of a community bank and a NationsBank branch, which is 12 rumored to be up for sale or subject to closure. 13 The next competitive bank is 90 miles 14 away. This is rural America. Northern New Mexico is 15 also the home to Jicarilla Apache Tribe, one of the 16 wealthiest Indian Nations in the country. Several 17 members of that tribe, not to mention many local 18 businesses, are not being served by our local banks. 19 I will correct myself on a prior statement 20 I just made. I will add a comment, and this is to say 21 that Norwest Bank does have a branch on the reservation, 22 but, to my knowledge, this branch was opened expressly 23 to accommodate casino operation revenues in addition to 24 some tribal transactions. 25 Four years ago, the main bank in town was 26 known to us as Sunwest Bank. Approximately two years 210 1 ago it was purchased by Boatmen's and today it is a 2 NationsBank. 3 Regarding some of the lending practices. 4 I know of a current transaction where a loan for 5 $200,000 that was made with Sunwest Bank carried a 6 15-year amortization with a three-year call and was 7 collateralized by 500-plus thousand dollars of real 8 estate. That was the only way this loan could be 9 transacted. It was normal in the past to renew notes of 10 this automatically, assuming that the payments were 11 current and had never been in default. 12 That is not the case today. That is a 13 loan that I'm involved with right now. 14 Decisions regarding this loan were not 15 only made at the branch level, but it was also made by 16 another person in the Dallas, Texas area to renew it, 17 but somebody above her out of St. Louis, North Carolina 18 said no, despite the fact of spending collateral. 19 Another example, we have very hard winters 20 in this northern part of the state. Some of the small 21 businesses need 5- to $10,000 bridge loans to carry us 22 for the next 90 to 180 days. They require excessive 23 real estate collateral. This is not fair. There are 24 many other examples. 25 It is my understanding that there has been 26 no plan to address the above issues and I don't know if 211 1 one is planned. 2 NationsBank, according to a recent 3 advertisement in the Albuquerque Journal, said that it 4 has committed $350 billion to community reinvestment. 5 To citizens of my area, we have not seen a mere 6 investment, much less reinvestment. 7 I, therefore, ask this body to require a 8 lending policy with conditions and commitments that 9 address the banking needs of rural America as a 10 condition for this approval. 11 Lastly, I pray that you not only listen 12 but you also hear my comments. Thank you, God bless 13 America. 14 MS. SMITH: Thank you very much. 15 MR. SANCHEZ: (Unintelligible Navine 16 American Language.) 17 I am J. Gilbert Sanchez. I come from the 18 Pueblo San le Fanso, located in the State of New Mexico. 19 I am here representing myself, the Mexico Alliance and 20 those that could not afford to come here today to give 21 testimony. 22 I open in my Tewa [phonetic] Language as 23 my tradition mandates of me, that is to ask permission, 24 that is by requesting permission from the Federal 25 Reserve Board to address or speak to you. 26 I spoke in Tewa to illustrate to you how 212 1 foreign the bank's and Federal Reserve's language is to 2 me and the common people of the State of New Mexico, and 3 especially to Native Americans. 4 In order to preserve time and not to be 5 repetitious, I will state for the record that I too 6 strongly support the recommendations from my fellow 7 panelists from New Mexico. Those that are present here 8 with me at the moment. 9 I also have as many stories of what has 10 taken place since the mega-mergers have come to be and 11 its impact on our state and the communities. 12 The increase in the number of loan stores 13 that loan on vehicle titles, the number of payday loan 14 shops and the decrease in the number of bank loans in 15 our communities complement each other's in many curious 16 ways. 17 The statistics are there which indicate 18 that we, the minorities in our state, are not extended 19 credit. Credit that is deserving and desired by the 20 community to support economic self-sufficiency. 21 In the bank's offer of $350 billion CRA 22 commitment, I would like to know, just like my fellow 23 panelists, how much of this is going to be coming from 24 New Mexico, especially how much of it will be committed 25 to rural New Mexico and the Native American communities. 26 Too, I will bring forth a couple words 213 1 that fears -- that sense fear through any federal agency 2 or agent. I would like to know how the Federal Reserve 3 Board is going to meet basic federal trust 4 responsibility to me and my people, a basic obligation 5 that the president is committed to at the White House 6 Conference with Tribes. 7 I would like to know how this Federal 8 Reserve Board plans to address the negative impacts that 9 mega-mergers will have and are having on Native American 10 people and tribes when mega-mergers are being allowed to 11 continue to happen. 12 As stated, the State of New Mexico, for 13 the last 50 years, enjoyed being 48th in the economic 14 standing of this country. Only recently did it drop to 15 50. When you speak of market-driven decisions, I fear 16 that New Mexico will never be in the running for any of 17 the benefits the Federal Reserve Board's decision might 18 generate. 19 I only have one additional request, and 20 that comes from our communities in North Central New 21 Mexico, the rural Native American communities, the 22 Federal Reserve Board hold a public hearing in New 23 Mexico so truly you can hear the many vast number of 24 stories that are out there pertaining to what is going 25 on in our communities. 26 We being the -- I being part of the first 214 1 Americans that came here are the least to benefit from 2 any of the economic standings or any of the economic 3 impacts from anything. 4 I live next to a colony of Californians. 5 Yes, the State of California does have a colony in the 6 State of New Mexico. The benefits that I supposed to be 7 reaping off of them, I do not see. So, when the 8 mega-mergers happen, I do not see any benefits to myself 9 personally, I do not seek them, but I would hope and 10 pray that our economic level will increase if these 11 things are brought forth. 12 Those are the only comments I have. I 13 thank you for your time. Again, would like to hear from 14 Mr. Greenspan as to how he is going to address trust 15 responsibility. 16 MS. SMITH: Thank you very much. Any 17 questions from the panel? 18 MR. FRIERSON: I would just like to say, 19 Mr. Sanchez, that the board will follow the procedure it 20 does in all of these cases in that it will look at all 21 the facts in the record, and the board will explain its 22 decision to you. Whether you agree with it or not, the 23 board will state how it has applied the statutory 24 factors to the particular facts and you will get a copy 25 of that order 26 MR. SANCHEZ: Thank you. 215 1 Just one more item for the record, I am 2 here representing myself. I do not represent any Native 3 American government or governments at this point in 4 time. 5 MS. SMITH: Thank you. If there are no 6 questions, I thank you again and we'll move on to the 7 next panel. 8 (Pause in proceedings.) 9 MS. SMITH: All right. Thank you. If we 10 can start, please 11 MR. BROWN: Good afternoon. My name is 12 Keith Brown and I am from Kansas City, Missouri. I am 13 a minister, a community activist, I am the Executive 14 Director of an organization called Project 15 Neighborhood, and the focus of Project Neighborhood 16 is to work with service providers, community groups 17 and coalitions and neighborhoods to restore 18 neighborhoods to safe, drug-free, economically-viable 19 communities. 20 One way that we feel if we're going to get 21 a real hold and grip on the problem of substance abuse 22 is really to develop the economic infrastructure and 23 commercial infrastructure of the urban core in Kansas 24 City. 25 And NationsBank, without fear of 26 successful contradiction, marvelous things have begun to 216 1 take place in our community. Because and as a result of 2 the partnership with the NationsBank under the 3 leadership of the regional president William, Bill, 4 Nelson, a Rainbow Coalition has developed. For the 5 first time, people of color, clergy, community 6 activists, city planners, civic leaders, have gathered 7 themselves around the table to really -- not only to 8 discuss but to strategically plan on how are we going to 9 rebuild the infrastructure, the economic infrastructure 10 of the urban core of Kansas City, Missouri. 11 What has taken place is that we have had 12 the opportunity to go on tours in the community to see 13 what some of the problems and the concerns are relative 14 to redevelopment and development. For the record, I 15 have a video that, you know, illustrates that as well as 16 a pictorial presentation that illustrates that. I'm 17 going to turn that in. 18 We feel that if NationsBank -- they have a 19 marvelous track record, and if they have been able to do 20 what they are embarking on in our community in terms of 21 really enhancing the viability and the aspirations of 22 that community, if they can do that by themselves, then 23 we feel that a merge with them and BankAmerica will only 24 increase and enhance what we are striving and what we 25 have begun to do in the City of Kansas City, Missouri. 26 So I and we, as grass root participants, 217 1 members of the clergy, and neighborhood residents who 2 historically are left behind, are not at the table when 3 it comes to planning, when it comes to what's going to 4 take place in a community, they are at the table and we 5 are in support of this merge and we have a strong leader 6 in William, Bill, Nelson, who is the president of the 7 regional, you know, chapter, branch of NationsBank. 8 So I wanted to share that with you. The 9 proof is in the pudding right here. So we're going to 10 turn this in. 11 MS. SMITH: Thank you. 12 MS. CONEY: Good afternoon. Thank you for 13 allowing me to come today. My name is Chloe Coney, and 14 I'm President and CEO of Corporation Development 15 Communities of Tampa, Choice CDC of Tampa. 16 CDC of Tampa is a community-based 17 development corporation located the second highest 18 poverty area, only second the Liberty City in Miami. My 19 neighborhood, East Tampa, which is College Hill, Bellman 20 and Jackson Height has been known in the past for 21 highest decay and disinvestment. 22 Nine years ago, Alex Sinc, President of 23 NationsBank, Florida, adopted our blighted, distressed 24 neighborhood, East Tampa. NationsBank pledged their 25 support by working with our Mayor's Challenge Fund 26 Housing providing loans to low-income families. 218 1 NationsBank branch office is located in 2 our community and provides excellent service to the 3 residents. The six years of CDC Tampa, Inc. existence, 4 NationsBank has been a strong partner. 5 NationsBank has provided leadership to our 6 community through their staff with countless hours of 7 volunteering. Joe Vickersian, Mary Ellen Camilla serves 8 on my board, and, now, Mary Beth Stoltz, who is with 9 NationsBank CDC. 10 One of NationsBank employee won the 11 community service award and donated our CDC as a 12 nonprofit. 13 Our community-building project, the NEMY 14 [phonetic] community building brick by brick is located 15 in the worst of the worst neighborhood, the drug 16 affected neighborhood. You all know what I'm talking 17 about in the inner city. 18 We are rehabing old laundromat, rehabing 19 old bar, and we're going to do an indoor-outdoor food 20 market. NationsBank stepped to the plate and made a 21 financial contribution. 22 Many of the banks did not want to take 23 that kind of risk. So, again, I'm excited about 24 partnering with NationsBank CDC to build the first, the 25 very first, multi-family housing, a $2 million project, 26 in East Tampa in over 30 years. 219 1 We're also looking forward to building new 2 single-family housing in our blighted, distressed area. 3 Tampa, Florida, East Tampa neighborhoods 4 is like Atlanta, Georgia, Summerhill and the black 5 historic district. We want to continue to work with 6 NationsBank CDC to rebuild and create a strong, safe 7 prosperous, wealth building community. 8 As with the merge of Barnett Bank in 9 Florida, I challenge nonprofit organizations located in 10 blighted, distressed neighborhoods to sit at the table 11 to represent your neighborhood. 12 Again, NationsBank has been there for our 13 poor inner city neighborhoods. I do recommend the 14 merger and I will be sitting at the table. Thank you. 15 MS. SMITH: Thank you. 16 MR. PRICE: Thank you. Good afternoon, my 17 name is Hugh Price. I am President of the National 18 Urban League headquartered in New York City. We were 19 founded in the 1950s to assist African Americans who 20 were making the transition to rural cities. Today our 21 goal is to help African Americans and other people with 22 color to become self-reliant and equal citizens under 23 the law. 24 Through our economic self-sufficiency 25 agenda, the Urban League developed partnerships with 26 national institutions like NationsBank. As a result of 220 1 these relationships, the Urban League is in a key 2 position to discuss recommendation of performance and 3 commitment in serving color. 4 We support the merger of NationsBank and 5 Bank of America because we have a long history in 6 partnership with NationsBank. Through this partnership 7 we have seen NationsBank commit to ensuring that African 8 Americans and others of color have access to credit and 9 communities that are highly available. 10 I'd like to highlight the record of 11 NationsBank's performance first. President of Community 12 Initiatives, Cathy Bessant, testified before Congress, 13 Senator DeMoto, along with community groups on the 14 strength in maintaining the Community Reinvestment Act. 15 It was unique to find a lending 16 institution willing to sit on the same panel with 17 controversy groups and offer support and testimony on 18 behalf of CRA. This act is a commitment to extending 19 credit to those who have been traditionally neglected. 20 Second, NationsBank commitment to the 21 prevention and eradication of differential treatment at 22 the branch level. Through its mystery-shopping 23 initiative, NationsBank conducts self-testing at the 24 branch level to detect patterns of differential 25 treatment by its own employees. We think that 26 NationsBank's interest in policing itself demonstrates 221 1 foresight, and that is another reason why we support its 2 application to merge. 3 Third, the bank has made a commitment to 4 lend $10 billion over the next ten years to underserved 5 communities. Within a four-year period NationsBank has 6 not only met its commitment but exceeded it by providing 7 $13 billion to communities. We are confident the bank 8 will exceed its $350 billion commitment to underserved 9 communities. 10 Fourth, NationsBank pledged to provide $25 11 million to community development financial institutions, 12 through its own CDFI fund. Again, NationsBank showed 13 courage and commitment when it announced the 14 establishment of its CDFI fund on the same day that 15 President Clinton signed the federal CDFI fund law. It 16 was NationsBank's view that their fund would complement 17 the Federal Government's effort to finance CDFIs. We 18 view their announcement of $25 million CDFI fund as 19 another sign of its commitment to increasing access to 20 credit for traditionally underserved communities. 21 Fifth, NationsBank held BluePrint 2000. 22 This was a convening of nearly 500 community leaders 23 from 111 urban and rural communities across the country. 24 The event marked a -- served as a retreat and think tank 25 for community groups to seriously ponder the viability 26 of their neighborhoods. 222 1 Finally, let me add that NationsBank has 2 been very aggressive in advancing African American 3 executives up the ladder into positions of 4 profit-and-loss responsibility for major business units. 5 Its impressive track record could be and should be 6 emulated by other financial institutions. 7 We strongly support the continuation and 8 extension of the Community Reinvestment Act. We think 9 there is much more work to be done in this country on 10 rebuilding low-income neighborhoods and the commitments 11 must be strong and firm and must be even bigger than 12 ever before. 13 We look forward to seeing the lightened 14 philosophy of NationsBank extent throughout the entire 15 footprint of the new bank. We believe that the new bank 16 offers the opportunity for unprecedented economic growth 17 in communities that we serve and as a result the new 18 bank will create new venues for venture capital, will 19 enhance the level of mortgage credit to low-income 20 communities and will help revitalize economically 21 distressed neighborhoods. 22 Again, we support the proposed merger. 23 Thank you. 24 MS. SMITH: Thank you. 25 MR. PEDRON: Good afternoon, and thank you 26 for the opportunity to present testimony before you 223 1 today. My name is Eduardo Pedron. I'm the president of 2 Miami Dade Community College in Miami, Dade County, 3 Florida, serving 127,000 students. 4 I'm here today, though, to present my 5 community perspective on this issue. I most agree that 6 when mergers of this magnitude take place none of 7 society in concern develop in the various communities 8 throughout the nation. Such was the case when 9 NationsBank acquired Barnett Bank, Florida's largest 10 bank. The level of inciting our community was very high 11 and I have to confess that I myself had serious concerns 12 about it. 13 However, I think the record of NationsBank 14 during this acquisition, this merger, is one that has 15 encouraged me to support the merger with BankAmerica, 16 because I really feel that their track record has been 17 exemplary. 18 I want to be very brief and mention three 19 or four examples that I think are very indicative of the 20 level of sensitivity that NationsBank has shown in this 21 regard. 22 First of all, I have seen during that 23 merger for them to go through significant effort to fold 24 the local management into the new organization, with a 25 special attention to minority members. Both Hispanic 26 African Americans and others. This has provided for a 224 1 significant degree of continuity and something the 2 community has applauded. 3 The other aspect, which I think has been 4 significant, is the involvement in civic and community 5 affairs with a special reference to inner city issues 6 and education issues. 7 Not only has NationsBank respected 8 previous programs that were supported by the -- by 9 Barnett Bank, but, frankly, we have seen that 10 participation heightened and efforts such as Take Stock 11 in Children, which is a program throughout Florida to 12 provide and guarantee poor children the opportunity for 13 a college education, has been enhanced, and I could go 14 on and on with many many initiatives that we have seen. 15 Also something that is very indicative of 16 that sensitivity is the fact that they have incorporated 17 many of the former members of Barnett adviser, local 18 advisory boards into their advisory boards, and 19 especially minority members. And I think if the Miami 20 experience is indicative of what has happened in the 21 rest of the country, we have seen most of the former 22 members of the advisory board of Barnett Bank been 23 applauding to the NationsBank advisory board. And they 24 have gone beyond that to seek and make sure that they 25 have the support and the advice of members of the 26 community which is something that you rarely see in 225 1 terms of banking institutions. 2 Finally, I'd like to mention that the -- 3 we have seen with great enthusiasm the fact that 4 NationsBank has taken the necessary step to strengthen 5 national strategic partnerships with national 6 organizations like the NAACP and the council of La Raza, 7 the Urban League and many others. So I feel this is a 8 good sign. 9 For a state such as Florida, and there are 10 other states, which Bank of America has not had a 11 significant presence, this is something that our 12 community is welcoming, in my opinion, because you take 13 a state like Florida with a very strong and growing 14 business activity in the whole area of international 15 trade and finance and with Bank of America 16 well-established presence throughout the world, we feel 17 that this will be to the benefit of our economy and to 18 the benefit of businesses that are involved in 19 international trade and finance. 20 So I'm here very gladly to support this 21 merger and pleased to do so at this time. Thank you. 22 MS. ROBERTSON: My name is Ellen Robertson 23 and I'm from Richmond, Virginia. and I'm the Executive 24 Director of HP Wrap which is a nonprofit community 25 development organization. I'm also a partner with 26 NationsBank in the development of a target neighborhood 226 1 development program in the community by the name of 2 Highland Park. 3 I'm honored to be here and to participate 4 in this public hearing on behalf of NationsBank and to 5 also have this great opportunity to express our thanks 6 for the services that NationsBank has provided in the 7 development of that community. 8 We especially want to recognize bank 9 leaders Doug Crukshank, James Jackson, Marsha Woody and 10 Cindy Mimms for their outstanding leadership and 11 demonstration of their interest in community 12 reinvestment. It's because of the services that they 13 have provided that I am confident that this merger is in 14 the best interest for all parties at stake. 15 I'd like to first give you a general 16 overview of the community that I'm speaking of. It's an 17 urban community that is located in the heart of Richmond 18 that is home for about 8,000 residents, which consists 19 35 percent of very low income, 50 percent single family 20 head of household and the remaining largely blue class 21 homeowners and renters. 22 In 1989 a group of residents in which I 23 was one of formed this nonprofit HP Wrap for the purpose 24 of revitalizing the community. NationsBank at that 25 time, a sovereign bank, was the first to come to our 26 support. They have served on our board since that time 227 1 and supported us to be the first organization in the 2 United States to influence HUD to provide first-time 3 grants to qualified buyers to purchase their first home. 4 Today this is a national program. 5 Since 1989 until today, nine years, 6 NationsBank support in providing home purchase training 7 has resorted in 342 new families having purchased their 8 first home in Highland Park. I'd like to thank 9 NationsBank. Highland Park has more than 10 2,000 homes, most historic two-story Victorian homes 11 with 2,000-plus square footage of space nested on large 12 lots and accessible by tree-lined streets. 13 Due to the block busting and redlining of 14 the -- in 1960 transition resorted to flight and we are 15 now living are blight. More than 300 homes are 16 abandoned in this community. NationsBank supported HP 17 Wrap purchasing and restoring one of these abandoned 18 homes to serve as the neighborhood model Victorian sales 19 center to market a historic restorated development plan. 20 NationsBank provided the funds to restore 21 the model, to serve as the center and completed the 22 furnishing. Due to this creative investment, we now 23 sell an average of 15 restored abandoned homes to 24 first-time buyers. NationsBank invests 65 25 to 75 percent of the total development cost using very 26 workable flexible terms and lines of credit for 228 1 construction, property acquisition and permanent 2 mortgage financing. In addition, two new products are 3 being developed to provide existing owners equitable 4 rehab loans as well as second mortgage. 5 Again, we thank NationsBank. 6 In nine years NationsBank investment in 7 Highland Park has impacted property values increased by 8 65 to 85 percent and 448 homes have been sold to new 9 buyers and/or rehab work done on them. 10 NationsBank makes direct leveraging 11 contribution to support people, growth and development 12 specifically to support volunteerism and youth 13 development. 14 Our children are operating in neighborhood 15 school greenhouse to redesign the urban landscape for 16 public safety. 17 NationsBank has also supported directly 18 the development of programs to deal with increase crime 19 that we have in the community. 20 Because of NationsBank investment over the 21 last couple years, we have been successful in bringing 22 an additional $1.5 million in the United States Americor 23 National Volunteer Service to our community to deal with 24 crime issues. 25 Because of NationsBank leadership, we are 26 now receiving large contributions from other public and 229 1 private sources, corporations and foundations. We 2 assess NationsBank contribution directly to our 3 community at a rate of 3.5 to 5 million annually. 4 To maintain the community development 5 orientation, five characteristics of NationsBank is 6 encouraged to be continued as part of this merger. 7 Number one, we ask that we keep local branches in 8 Highland Park community types. Your bank serves as 9 anchors to the neighborhood development successes. 10 Number two, we ask that you maintain the 11 sensitivity to hiring staff at all levels reflective of 12 the cultural diversity of the neighborhood population 13 served. 14 Number three, we ask that you continue to 15 be simple. Don't get big, keeping -- don't let your big 16 keep you from being small. We love people that have 17 smiling faces that are set across the table from us to 18 help work out things to make things happen in our 19 community. 20 And, number four, we ask that you maintain 21 your neighborhood target development strategy. 22 And, finally, number five, we ask that you 23 regulate bank relocation, that it does not influence or 24 contribute to urban sprawl which is the leading cause 25 for urban decline. 26 I thank you for this opportunity to speak 230 1 and we strongly support the application for the merger. 2 BISHOP BATTLE: I am Bishop George Battle. 3 One of 12 Bishops of Episcopal Zion Church consisting of 4 3.5 million members worldwide. 5 I wrote a speech, but I am going to give 6 you this and speak from my heart. 7 MS. SMITH: Thank you very much. 8 BISHOP BATTLE: Number one, I've known 9 NationsBank, NC&B Bank, before they became NationsBank, 10 for 25 years. I am privileged to say this bank has 11 always been involved in the community. 12 I can recall going to Mr. McColl's office 13 as a young pastor store living in a parsonage where the 14 members felt, you know, the minister should have a good 15 house. I went in there with no money, no credit, met 16 with Mr. Mc Call and said, "I want a house." Interest 17 rate was 21 and a quarter percent. I am pleased to tell 18 you, I not only got the house at nine and a quarter 19 percent, but since that time I moved into even a bigger 20 house. 21 NationsBank, that's not necessarily 22 because of me, I know of a young man in St. Louis, just 23 several months ago who had a terrible financial problem. 24 He needed help. He called me, I called NationsBank, he 25 received in three days $6,000. 26 If you ever come to Charlotte and you hear 231 1 talk of a Gethsemane Enrichment Program, a program that 2 works with the Lord's underprivileged, a social 3 development program in the community. 4 Some 500 kids in 1974 received a national 5 award from President Bush as one of the best programs of 6 its kind in the nation. You will find that NationsBank 7 have supported that program with hundreds of thousands 8 of dollars before any other corporate contributor put 9 one dime in. 10 I can recall one session with Mr. McColl 11 brought the community in, these were the most low 12 economic development persons in the community. We told 13 him that we needed housing and three of the communities 14 where we work were the poorest kids in the neighborhood. 15 Those communities have been completely 16 redeveloped by NationsBank. Oh, by the way, I'm a 17 member of First Union Bank, so you ought to know that. 18 So I have no invested interest other than telling the 19 truth. 20 If all of the banks incorporated in 21 America was successful to the culture and to the people 22 that work in high management position at NationsBank, 23 your job would be a lot easier. I am pleased the tell 24 you that just several months ago my school -- 25 (interruption.) 26 I hope you all aren't going to hold that 232 1 against me. Thank you, I have to start all over again. 2 Remove that. 3 In 1994 Livingston College, a small 4 historical black college 30 miles north of Charlotte, 5 was facing very, very financial difficulties. No other 6 institution would make a loan. I went to Mr. McColl, we 7 received $7 million that not only put us in terms of 8 ahead of where we were but now we are probably the only 9 small black college in America that have internet 10 capability for every student. That's a plug for 11 Livingston College. 12 In addition to that, they also made a 13 grant in helping that school in excess of -- over the 14 period of five years in excess of $350,000. 15 I can also attest to the fact that we have 16 a small junior college in South Carolina that was 17 struggling with accreditation. NationsBank came to the 18 plate and loaned the school $500,000 at the low interest 19 market rate. In addition to that, through in a hundred 20 thousand dollars to hire the consultants to make sure 21 that the school would be a credit for a minority student 22 that could not go anywhere in America because of 23 economic standards. 24 In addition to that, we could talk about 25 how they helped to completely transform Charlotte, 26 that's where I have been, and how if you ever travel 233 1 down Highway 49, that's southwest of Charlotte, you will 2 see an AME Zion church that was built there on Highway 3 49 that received all kinds of architect's award. Thanks 4 to NationsBank. 5 NationsBank, along with Mr. McColl and all 6 of the persons that work for him, you can call them on a 7 moment's notice and say, "We need a meeting. We have to 8 talk about some issues we have in our community." 9 They're always at the forefront. 10 Right here in California, right here in 11 California, one of our largest churches was set on fire. 12 NationsBank, without knowing the church, without having 13 any kind of investments, gave the church a substantial 14 contribution to help it get on its feet. 15 Birds of a feather flock together, 16 NationsBank -- when I see this sign, "NationsBank go 17 home." This can be home for NationsBank and it would 18 make this community a much, much better place, because 19 anywhere NationsBank has been they have been fair, they 20 have given minorities chances, opportunities to excel 21 and exceed. 22 And I'm here today at my own expense, I 23 couldn't even catch Mr. McColl to catch a ride, I had to 24 fly my own plane, to say that I think it would be a 25 disaster not to cause these two great things to come 26 together to provide the services for entire nation. 234 1 What a historical step we're taking today. I believe 2 with the smartness of this panel, I believe NationsBank 3 is going to prevail with the Bank of America and this 4 community is going to be better. Thank 5 you. 6 MS. SMITH: Any questions. 7 BISHOP BATTLE: Yes, I have my speech 8 submitted already. If you need me, just give me a 9 moment's notice and I'll be back. 10 MS. SMITH: Thank you very much. 11 We have no questions, so we thank you and 12 we'll go on to the next panel. 13 (Pause in proceedings.) 14 MS. LeBLANC: My name is Brenda LeBlanc. 15 I am here representing Citizens for Community 16 Improvement of DeMoines, specifically their Reinvestment 17 Task Force which was initiated in 1977 to work on the 18 problem of getting home loans in areas that had been 19 redlined. 20 After 20 years we have developed working 21 agreements for special CRA programs with ten financial 22 institutions. We work with each bank to help them 23 improve their lending record, and we also provide 24 services, such as a Home Buyers Club, which helps 25 prepare people not ready to buy. We also produce Credit 26 & Home Buying seminars that provide a day-long session 235 1 of information about the process of home buying and 2 introduce the various bank programs. More than 300 3 people attended our last seminar. 4 But we've had some problems in the last 5 several years with bank mergers. Hawkeye Bank, a 6 State-wide holding company was bought out by Mercantile. 7 Hawkeye had a branch in a low-mod neighborhood. But, 8 when Mercantile took over, they attempted to close 9 it. We fought this move and succeeded in keeping the 10 branch open. 11 But, while we had a good relationship with 12 Hawkeye, we find we do not now have the same kind of 13 relationship with Mercantile. 14 First Interstate Bank was another we had 15 an agreement with since 1978. They were out after a few 16 years by Boatmen's Bank. A new president came to 17 DeMoines from St. Louis and he told our task force that 18 we didn't need an agreement with them, because Boatmen's 19 had a great record of CRA lending, they had done great 20 things in 21 St. Louis, he told us, therefore, they knew all about 22 what was needed to be done. 23 We pointed out that DeMoines is not St. 24 Louis and what works there may not necessarily work 25 here. We pointed out we had developed expertise in our 26 situation and our needs, therefore, they needed to work 236 1 with us for a CRA program in DeMoines to be successful. 2 They eventually agreed and after that we had a signed 3 agreement with Boatmen's 4 Then a year ago Boatmen's was bought out 5 by NationsBank. We started out through the whole 6 familiar process again. Since last December we have 7 been debating back and forth about an agreement with no 8 success. 9 In dealing with the local banks after they 10 are bought out we are for the most part dealing with the 11 same people locally we have dealt with all along. The 12 problem is they are now getting directives from people 13 above, from people far aware we can not talk to and 14 people who seem not to care about whether CRA programs 15 work or not in our neighborhoods. 16 When we learned at our national NPA 17 conference that other cities were having the same kinds 18 of problems with mergers, we agreed that the time had 19 come to develop a national agreement that would give 20 official sanctions to our locally developed programs. 21 It was with high hopes that I attended the 22 meeting in St. Louis with NPA and executives from 23 Nations and Bank of America. If we could get an 24 agreement at the national level, we could move forward 25 at the local level then with assurance that we have 26 support from the top. And this would set a precedent. 237 1 With one such national agreement, we could move on to 2 others and all of us in our local communities could then 3 keep working with local branches to get loans moving 4 into our neighborhoods. 5 It was a big and important step for us, 6 but it was disastrous. That conversation reminded me of 7 the very first conversation we had with local banks who 8 back then had no idea what we were talking about, 9 confused reinvestment with charity and thought that 10 people in our neighborhoods couldn't afford to buy homes 11 and were all poor risks. 12 This morning I had this charitable thing 13 brought up again. The Mayor of Houston talked about 14 their volunteerism and philanthropy. That's commendable 15 and very good, but it's not reinvestment. We're talking 16 about -- we not talking about giving money to folks in 17 neighborhood, they're talking doing business with them. 18 We're talking about bringing us into the capitalist 19 system so that we also can do what people in the suburbs 20 can do, buy homes and start businesses. 21 Our local bankers now understand that with 22 smaller loans and relaxed guidelines our residents can 23 buy homes they can afford. These loans are improving 24 our neighborhoods and it's providing banks with a whole 25 new source of business, good business, but they cannot 26 do it without working with local people. 238 1 The main problem is one of marketing, 2 letting people know their options, and this is something 3 we constantly work on. 4 We were treated at that meeting in St. 5 Louis with contempt. Our decades of effort in our 6 communities were dismissed as, quote, petty politics, 7 unquote. And this from a person who is a chief CRA 8 officer for Nations. 9 When the person who is in charge of CRA 10 for a whole national bank's operation displays such 11 appalling ignorance, how can we expect CRA to survive as 12 mergers progress? 13 After we had the meeting in St. Louis, we 14 held a meeting in DeMoines with our local NationsBank 15 president and our chief CRA officer. The CRA officer is 16 the same person we have been dealing with for ten years 17 through three different ownerships of the bank. We know 18 the local personnel support our working agreement, and, 19 when we challenged them the problem is with upper 20 management, they did not deny it. The explanation was 21 the same it was in 22 St. Louis a lame, "We just don't do agreements." 23 Mr. McColl this morning said, and I quote, 24 I wrote this down verbatim, he said, "We will keep 25 decisions in the hands of local bankers who know how to 26 serve their communities. But in DeMoines, since 239 1 December, they have been trying to kill our local 2 agreement and the relationship that we've had for a 3 decade. 4 They have a cookie cutter program that's 5 national that they're trying to foist off on us. The 6 reason we can't accept it, the program is fine except 7 for one aspect, this program is targeted to low-income 8 people and not to low-income neighborhoods. Ironically 9 it was the same bank that ten years said to us, "We'd 10 like to do it differently." 11 We had other banks targeting to our 12 neighborhoods because redlining was the problem and 13 still is the problem. They said, "We'd like to target 14 instead to people below 80 percent of median income. We 15 said, "Okay. Chances are most of those people live in 16 our neighborhoods, so it would still have the same 17 effect." 18 But, after two years, we looked at the 19 figures. Not the same effect at all. They were making 20 lots of loans to people below 80 percent of median 21 income, but none of them were going in our neighborhood. 22 We said this isn't working, and they said, no, it isn't. 23 They went to targeting. 24 So now, eight years later, we've got 25 NationsBank telling us this is our program and you have 26 to accept this and ignoring our local people that have a 240 1 different history. Maybe it works other places, it 2 doesn't work in DeMoines. 3 We had no choice but to protest the 4 merger. It is our request that you disallow any bank 5 merges without a national agreement that will assure 6 that local banks be allowed to develop working 7 relationships with the local organizations. If this 8 cannot be done, then CRA will surely die. It is 9 survived only through the determination of people like 10 us in cities all over the country. If these big mergers 11 keep going on, it will eventually be beyond our ability 12 to deal with our local problems. 13 You, as regulators, can keep this from 14 happening if you will require that bank mergers only be 15 allowed with national CRA agreements that will allow and 16 honor local agreements. 17 MS. REICHER: What she said. 18 My name is Leslie Reicher, and I am the 19 second representative of the Pittsburgh Community 20 Reinvestment Group. As I traveled here to San 21 Francisco, I was wondering whether it was worth it given 22 that these institutions have really a very minuscule 23 presence in our city. 24 Because it was clearly quite an expense 25 for us to come here both for PCRG, the organization I'm 26 representing, and my own community organization that I 241 1 work for. 2 But, based on our research, at PCRG and 3 the very limited experience we've had with Nations and 4 Bank of America and what I've heard here today, I'm glad 5 I'm here, mostly to voice our opposition. 6 I was trying to place myself in your 7 position, because my head is kind of swimming, I'm 8 hearing all these stories about what Nations isn't doing 9 and I'm hearing stories about some of the wonderful 10 things they are doing. 11 But, as Brenda said, that's charity, 12 that's relationship building and it's not lending. I 13 think what we're here to talk about today is lending. 14 We're talking about the regular course of doing 15 business. And I think we need more assurances than some 16 individual relationship to have that assurance going 17 forward in this age of mega mergers and acquisitions. 18 So I'm really concerned about it. 19 I know today the impact on such an 20 acquisition in a San Francisco, in cities, in Illinois, 21 in Iowa and all the places we've heard of today, I have 22 no doubt that tomorrow it's going to be Pittsburgh. 23 We've already experienced an acquisition with National 24 Citibank buying one of our local Pittsburgh banks. We 25 were very worried about it because the -- we were not 26 going to have the home office, the corporate office 242 1 being in Pittsburgh. 2 And they resisted an agreement and flew us 3 up to Cleveland to talk us out of insisting on the 4 agreement, but eventually understood, because we're 5 going to be gone tomorrow, those bankers are going to be 6 gone tomorrow and we'll have nothing left. 7 We cannot go just on good will. They say, 8 "Trust us," and we say, "We don't know you, we can't 9 trust you." Who we trust are the people we have been 10 working with and they may not be here tomorrow, so we 11 need some way institutionalizing this. 12 I have prepared remarks and I will give 13 them to you. I mean, this booklet here is our protest 14 and it's probably bigger than the number of applications 15 received in Pittsburgh from either Nations or 16 BankAmerica. 17 We have mortgage corporation subsidiaries 18 in Pittsburgh for both banks. They do very little 19 lending, hardly any lending, like two loans to African 20 Americans, two loans in the whole city of Pittsburgh in 21 1996, none in 1997 for NationsBank. 22 BankAmerica had a little bit more 23 activity. I'm not going to bore you with that. It's in 24 here, our letters of protest are in here from 13 25 organizations in addition to Pittsburgh Community 26 Reinvestment Group, which is a 29-member coalition in 243 1 the city. 2 So I would just would like to say that I 3 really hope that you will postpone your decision until 4 some specific agreements with the local -- with local 5 cities can be worked out. 6 I hope that you, as a regulator, can 7 develop a system that kind of matches this age of 8 national mergers. We need a better system to have 9 these hearings be more accessible to people. 10 It's really -- I mean, I can't get over 11 how many people actually were able to come. 12 So, thank you for having it and I hope 13 you have more and I hope you have them in more 14 places. 15 MS. SMITH: Thank you. 16 MR. GOODWIN: My name is Gordon Goodwin. 17 I am with Rural Development and Finance Corporation. 18 I'll read a short, prepared statement. 19 Rural Development and Finance Corporation 20 is a development finance intermediary headquartered in 21 San Antonio, Texas. We provide technical assistance and 22 loans to entrepreneurs and community development 23 corporations that are building enterprises, affordable 24 housing and community facilities in our countries most 25 severely poverty impacted areas. 26 To date we have invested over $12 million 244 1 in 21 states, created or retained 2500 jobs and financed 2 the construction of over 500 units of affordable 3 housing. With more people working primarily along the 4 Texas/Mexico border. In the past we've worked in 5 California as well as in North Carolina, Florida, New 6 Mexico. 7 Like other financial intermediaries, we 8 rely on partnerships with financial institutions such as 9 banks, corporations, religious orders and foundations to 10 make the low market rate investments in our loan fund so 11 that we can obtain flexible, affordable capital that we 12 can re-lend. 13 Because a large part of our work is 14 providing problem-solving assistance to rural 15 entrepreneurs and housers, we turn to these same sources 16 to underwrite some portion of our cost to provide that 17 help. 18 Bank of America has been an important 19 partner with us in doing our work and the work in the 20 development field at large in general, and has been 21 important as a grantor and as an investor. It's the 22 only large-scale bank that has institutionalized its 23 community development lending mission by capitalizing a 24 separate institution, the Bank of America Community 25 Development Bank. 26 Over the last five years, the development 245 1 bank has financed some $2 billion of multi-family 2 housing and small business development in low income 3 communities. It has also made well over $500 million in 4 equity investments. 5 In 1997, Bank of America committed to 6 invest $500 million over the next two-and-a-half 7 years to rural communities. This investment 8 commitment is backed with a pledge to make $5 million in 9 grants to support innovative and meaningful 10 partnerships. This is the most significant commitment 11 ever made to the credit needed of rural areas by a 12 banking institution. 13 This level of commitment is critical to 14 our work, and we urge both Bank of America and 15 NationsBank to uphold and even to expand this commitment 16 to match the breadth and scope of the new market area 17 the merger may encompass. 18 Thank you. 19 MS. SMITH: Thank you. Questions? 20 MS. REICHER: Ah, come on. 21 MS. SMITH: Thank you very much. 22 MR. FRIERSON: I would like to thank you 23 all for the panelists, to thank you for coming the 24 distances. Your information has been very helpful 25 and useful, and we will consider it carefully. 26 We will also consider it carefully. 246 1 Thank you very much. 2 (Pause in proceedings.) 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 247 1 MS. SMITH: All right. Why don't we start with 2 Mr. Shapiro. 3 MR. SHAPIRO: I don't think it's often that a 4 small public agency such as ours can custom design our own 5 community lending program. That's exactly what we did 6 with NationsBank's help. I'm Harold Shapiro, the 7 Executive Director of Catawba Regional Planning Council 8 and it's affiliate Development Corporation. We are the 9 Council of Governments for four counties and 21 towns and 10 cities of the north central section of South Carolina. 11 One of our counties is within the Charlotte 12 metropolitan area, the remaining three are rural and 13 relatively poor. To put our area in perspective, the 14 approximate population of our largest county is about 15 145,000 and our largest city is 50,000. 16 As the Council of Governments, we provide a wide 17 range of services and key among these is community and 18 economic development in the form of project planning, 19 grants management and lending. Our lending is conducted 20 primarily through our public nonprofit development 21 corporation. We use resources such as the SBA 504 program 22 and the EDA's revolving loan fund. Since 1982, our 23 development corporation has made over 90 loans totaling 24 $60 million, our borrowers have created in excess of a 25 thousand jobs. 26 My purpose today is to tell you about 248 1 NationsBank's support of our lending activities. 2 NationsBank involvement is varied. NationsBank is 3 represented on the Development Corporation's board of 4 directors by Mr. Randy Imler, his bankers' experience and 5 creative approach to community lending have been 6 invaluable. 7 In related activities, NationsBank has helped 8 promote our lending services by providing funding for 9 promotional materials. It has helped sponsor the first of 10 a planned series of business seminars such as the one 11 recently held to promote child care facilities in 12 low-income areas. 13 NationsBank has also enabled us to start a 14 community lending program which I first mentioned. This 15 program offers micro loans to low-income residents for 16 small business development and for homeowner repairs. 17 Our community lending program began one year ago 18 with a $400,000 three percent interest loan from 19 NationsBank. In a truly collaborative effort, its bankers 20 and our staff developed a region-wide lending strategy to 21 serve the needs of low-income residents. These loans 22 funds are available for use throughout our region 23 regardless of whether NationsBank has a presence or not. 24 While other banks may eventually participate in 25 this community lending program, NationsBank was the first 26 to commit. Of the other banks expressing interest, not 249 1 one has come close to matching NationsBank's funding. 2 Our community lending program is successful, 3 loans ranging from $1,000 to $50,000 are made. To date, 4 over one-third has been lent to help low-income residents 5 establish businesses and make essential home repairs. 6 Although these loans are open to all applicants meeting 7 low-income guidelines, all of our business loans to date 8 have gone to minority or women owners. 9 Is NationsBank's effort unique to our own area? 10 We believe community participation is part of the bank's 11 general corporate culture. Locally, bankers from 12 NationsBank are prominently involved in numerous community 13 and cultural causes. Also, in checking with some of our 14 counterparts within South Carolina, we have found that 15 NationsBank is active in community economic development 16 lending in other areas of the state. 17 Our experience in working with NationsBank may 18 have some wider implications. Although our agency is an 19 independent entity with its own board and staff, we also 20 are part of a nationwide network of similar organizations. 21 Many of these have experience in operating revolving loan 22 funds and the like. These organizations generally have a 23 practical understanding of local economic and community 24 development needs. Rural areas of our country, in 25 particular, rely heavily on such agencies to provide 26 needed assistance, including community and public sector 250 1 lending. 2 I believe this network represented through 3 organizations such as the National Association of 4 Development Organizations would welcome the opportunity to 5 assist national banking institutions in partnering with 6 their community lending program. 7 In closing, I want to emphasize that our strong 8 testament of support for NationsBank comes from the 9 history of our working relationship. We hope our example 10 provides insight into NationsBank's community lending 11 activity. Thank you for this opportunity. 12 MS. SMITH: Thank you. Mr. Reid. 13 MR. REID: Thank you, Madam Chairman. My name is 14 Donnell Reid, I'm the President of Gateway National Bank 15 in St. Louis, Missouri, one of 33 African American banks 16 throughout the United States. Our bank is based in 17 St. Louis, the gateway to the west and the home of Mark 18 McGuire, the man that was destined to eclipse Babe Ruth's 19 record in 1998. 20 But I come today to lend my voice to those in 21 support of the merger of NationsBank and Bank of America. 22 Our company has been intimately involved with NationsBank 23 and several predecessor banks. The state of Missouri ten 24 years ago had over some 700 different banks. And we have 25 witnessed throughout the state extensive mergers and 26 acquisitions, so we are fully aware of what happens and 251 1 the anxiety that comes with that. 2 I can tell you, however, that our experience with 3 NationsBank, its acquired Boatmen's National Bank and its 4 acquired Sovran National Bank and its acquired First 5 National Bank of St. Louis has been extraordinary. 6 When our bank was formed 33 years ago, it was 7 First National Bank that provided the management 8 assistance and the financial assistance that we needed to 9 get started. It was First National Bank that provided 10 managers to assist us in running our bank. 11 When they were acquired by Boatmen's Bank, it was 12 Boatmen's Bank that provided additional capital and 13 continued the support provided by First National Bank some 14 20 years ago. When NationsBank acquired Boatmen's Bank, 15 we were concerned as to whether or not this relationship 16 would continue. We were pleasantly surprised that not 17 only has it continued but more has been done. 18 NationsBank has played a very instrumental role 19 in many aspects of economic activity in St. Louis. Not 20 only has it provided additional capital to our bank, it 21 has provided financial and managerial support to our bank. 22 But NationsBank has become an intimate part of the fabric 23 of our entire community. If you look at what's happening 24 with our school systems, NationsBank is involved. If you 25 look at what is happening to development and redevelopment 26 throughout the community, NationsBank is involved. If you 252 1 look at what is happening to the resurgence of our 2 downtown which is vital to our community, NationsBank is 3 involved. If you look at what is happening to the 4 suburban communities, the small towns, all of the 5 different areas of St. Louis, which is a two and a half 6 million dollar community, NationsBank is intimately 7 involved. 8 For those who have some concerns about the 9 merger, I can assure you that if NationsBank comes aboard 10 you will find many, many more benefits than you can 11 possibly imagine. Let me just cite a few of the benefits 12 that NationsBank and its predecessor has provided our 13 small $27 million bank. 14 When we were formed three decades ago, they were 15 there providing all sorts of assistance. When we needed 16 additional capital required by the regulators, it was 17 NationsBank that pulled together local companies to make 18 sure we had the capital we needed. Any time there was 19 assistance needed, whether operationally or managerially, 20 NationsBank is always there for us. Whenever we need 21 assistance on our investments, it's NationsBank we turn 22 to. Whenever we need to make decisions on capital 23 expenditures, it's NationsBank that advises us. We are 24 currently exploring the possibility of forming a CDFI in 25 St. Louis and it is NationsBank that is leading the way. 26 NationsBank was also very, very instrumental two 253 1 years ago when we, like so many other African American 2 banks, needed to broaden our loan involvement. 3 NationsBank came forward and sold us loans at a very 4 attractive rate to enable us to double our outstanding 5 loans, and it began a program with us, as well as other 6 minority banks across the country, in providing loans. 7 This company has been vital to our success every 8 step of the way. And I can assure those of you who may 9 have some concerns, that with NationsBank involved in your 10 community, you will find benefits more than disadvantages. 11 Thank you very much. 12 MS. SMITH: Thank you. Mr. King. 13 MR. KING: Good afternoon. My names is Charles 14 King from Little Rock, Arkansas. Donnell, while we don't 15 have a Mark McGuire or even have a major league team in 16 Arkansas, we do have a guy by the name of Bill Clinton 17 that we're real proud of, too, so I'll get in my local 18 plug. 19 Good afternoon. I do bring you greetings this 20 afternoon from Arkansas. My name is Charles King and I'm 21 the Executive Director of the Arkansas Regional Minority 22 Supplier Development Council, Incorporated. The Minority 23 Supplier Development Council is the oldest and largest 24 minority business advocacy group in Arkansas and I'm here 25 today on behalf of those minority businesses and the 26 minority community across the great state of Arkansas to 254 1 unequivocally give our support and endorsement of 2 NationsBank's merger efforts. 3 Arkansas is a very small state with many needs in 4 the arena of minority economic development. While we 5 share with the rest of the country, our number one need 6 being access to capital, our needs are much deeper. 7 In Arkansas, prior to the arrival of NationsBank 8 in the fourth quarter of 1997, minority businesses had 9 little opportunity to do business with the financial and 10 banking entities. In fact, the procurement of goods and 11 services by banks from minority businesses was limited to 12 janitorial services in the bank lobby only. No 13 contractors served as primes to build or to add on to 14 existing structures, no technology firms provided 15 technical support or technical service or equipment to 16 banks. 17 NationsBank has changed the outlook of minority 18 businesses and the minority community in Arkansas. After 19 years of little to no respect, minority businesses are 20 finally achieving access to opportunities for capital and 21 access to opportunities to do business with the bank. 22 In the first nine months of its presence in 23 Arkansas, NationsBank has achieved a 39 percent 24 participation rate with minorities in purchasing goods and 25 services. Minority businesses are no longer just cleaning 26 lobbies. We actually have with us today someone who 255 1 traveled with me who has a contract with NationsBank to do 2 vault and safe deposit boxes, places we never thought we 3 would get into. Minority architects are serving as primes 4 to retrofit buildings across the state. Minority 5 contractors are primes on mid to large bank construction 6 projects. Technology firms, technology firms are entering 7 the doors and the list goes on and on. 8 NationsBank within one year has become the 9 example for other banks in Arkansas to emulate. The bank, 10 in fact, received the Minority Business Community's Impact 11 Award for its efforts in 1997 and '98. NationsBank is 12 moving forward with educational programs and access to 13 capital through innovative approaches using community 14 support groups such as ours. 15 Earlier this year, when the Arkansas state 16 branches of the NAACP hosted its regional conference, 17 NationsBank stepped forward, as no financial institution 18 has in the past, to support the conference financially and 19 in kind. Through NationsBank's support, the conference 20 was one of our most successful events since the Little 21 Rock Central High School crisis in 1957. 22 And finally, one critical area that NationsBank 23 participates in in Arkansas is communications. Cost and 24 communications in the community generating ideas because 25 we in Arkansas believe that ideas generate hope and hope 26 generates opportunity and opportunity generates economic 256 1 development, economic development generates a healthy 2 community, communities based on good commerce. Was it not 3 the great philosopher Socrates that asked what is the 4 purpose of commerce if not to build communities? The 5 minority community and the business community at whole 6 believe that the relationship, actions and activities that 7 we share with NationsBank is building our community. 8 Also, that any growth or expansion that the bank 9 acquires will become a new opportunity for growth in our 10 strong relationship with NationsBank. Individuals like 11 Dorothy Brothers at their corporate office, Diane Quail at 12 their regional office, Virgil Miller and Sam Hidden 13 (phonetic) at their local office, as well as the President 14 of NationsBank Arkansas Brian Foster make it possible with 15 my and other organizations to have such a relationship. 16 I thank you for this opportunity to come and just 17 talk about a very good friend to our community, 18 NationsBank. Thank you. 19 MS. SMITH: Thank you. Mr. Jenkins. 20 MR. JENKINS: Thank you, Madam Chair, and thanks 21 for the opportunity to address the Reserve Board this 22 morning on such a very important topic. My name, of 23 course, is Carlton Jenkins and I am here today in my 24 capacity as president and CEO of Founders National Bank of 25 Los Angeles. 26 Our institution is one of only three African 257 1 American owned institutions in Los Angeles and one of only 2 three headquarted in South Central Los Angeles. Since our 3 opening in 1991, our institution has grown to become over 4 a hundred million dollars in assets serving 17,000 account 5 holders in a five branch system. I'm here today at the 6 invitation and in support of our newest institutional ally 7 NationsBank and also secondarily in support of our 8 historical ally and strategic partner Bank of America. We 9 are blessed to count Bank of America as a historical ally 10 and NationsBank as a potentially new ally. 11 It is important, however, as we are a minority 12 bank, to also note, however, that I am here also as a 13 member of the Western Independent Bankers Association, the 14 California Bankers Association, the IBAA and the ABA. I 15 cite that because, notwithstanding my positive feelings 16 about this particular transaction, I don't want my 17 testimony to appear to be de minimus relative to our 18 institutional concerns about the kind of this advantageous 19 impact that mergers of this can have on small community 20 banks such as ours. 21 Having said that, however, it is important enough 22 for us to come today to set the record straight relative 23 to some of the positive experiences that we have had in 24 our historical dealings with Bank of America as well as 25 our most recent dealings with NationsBank, and I might add 26 pre-merger announcement. I feel this historical 258 1 perspective is important because I believe it to be 2 demonstrative of the kind of positive impact that a major 3 bank CRA commitment when focused on minority banks can 4 have and their ability to serve inner city communities. 5 Additionally, I believe the commentary herein on 6 our prospective relationship relative to NationsBank 7 evidences the kind of relationship that can and will 8 undoubtedly occur as a result of the newest CRA commitment 9 made by the Bank of America/NationsBank organization. 10 Bank of America has been an extremely significant 11 participant in the growth and maturation of our 12 institution since our opening in 1991. This in spite of 13 the fact that in several of our branch locations we are 14 clearly a competitive institution to them for both 15 deposits and loans. 16 In spite of that, though, Bank of America through 17 our long-term relationship with their EVP Don Mullane and 18 as a direct consequence of their CRA commitment here in 19 Los Angeles, they have assisted our institution Founders 20 National Bank since 1991 in the following ways: They have 21 provided us $1.8 million to the bank's shareholders to 22 refinance initial debt incurred in starting the 23 institution. They provided $300,000 in new Tier 1 equity 24 capital through their purchase of preferred stock in 25 Founders Capital. I might add that it's still resident in 26 our institution. They've also provided $700,000 in Tier 2 259 1 equity capital through the issuance of subordinated debt. 2 Tier 2 capital, I might add again, it is still resident in 3 our institution and is counted very important as part of 4 our capital base. 5 They provided assistance to us in the acquisition 6 of two branch banking offices that had planned to close as 7 a result of the merger years ago with SecPac. One of 8 those offices is now our largest and our most significant 9 office. They provided over the years assistance in the 10 analysis of our asset/liability policies, investment 11 practices, et cetera, et cetera. All of the things that 12 have been designed to enhance the viability of our 13 institution. 14 NationsBank recently through the efforts of 15 Senior Vice President Darryl Basham and again before the 16 merger was announced, I might add, has over the last 17 several months become seriously involved in our 18 institution and has agreed in principle to look at 19 seriously providing us with approximately $10 million in 20 NationsBank consumer loans. They've agreed to provide 21 infrastructural support in areas such as training, 22 marketing, computer automation systems and process 23 analysis, loan participation relationships, private 24 banking services, cash management services, credit card 25 services, ATM services, et cetera, et cetera. 26 The point I try to make is that these 260 1 institutions, when focused, can be and have demonstrated 2 their capacity to be sensitive and understanding of the 3 need to ensure competitiveness in communities that they 4 serve by enhancing and providing the support necessary to 5 indigenous institutions such as ours who exist to, 6 frankly, become and provide a more intimate level of 7 service, even against themselves. And Bank of America 8 historically, even in the face of branch competition side 9 by side has never waivered from their support of our 10 institution. And I can only hope and I can only believe 11 that, by virtue of the new relationship we've established 12 with NationsBank, that this kind of practice has been 13 internalized and will ultimately prevail as the way of 14 doing business in this new combined institution. 15 Accordingly, we have nothing but support for this 16 kind of merger. Again, recognizing the impact it can have 17 on our industry. We believe, however, they've been able 18 to see the forest from the trees relative to ensuring that 19 institutions like ours continue to exist. 20 MS. SMITH: Thank you. Ms. Dodd. 21 MS. DODD: Thank you for allowing me to address 22 the board today. My name is Cathie Dodd, I am a Woodbine 23 community organization. 24 MS. SMITH: Can you move the mike a little 25 closer? 26 MS. DODD: Is this better? We're a 501C3 261 1 nonprofit out of Nashville, Tennesse. And I guess we have 2 the Oilers. We don't have any home-run hitters but we 3 have got the Oilers, I don't know what that means. 4 Our mission as a nonprofit is to serve the folks 5 in middle Tennesse and to improve their life-styles, 6 including their education and their housing and the whole 7 gambit of what we do. We are a small CDC in Davidson 8 County and we've been around since 1985. We are 9 definitely a grassroots organization. 10 And NationsBank came to us probably around eight 11 years ago to help us with something that we were kind of 12 struggling with and that was capacity. And once we have 13 been able to do that, we have not --we're not the small 14 kid on the block anymore. 15 Tennesse was one of the first states in the 16 United States to start welfare reform. We did this two 17 years before it became mandated by the federal government. 18 One of the things that in our program that these folks 19 have to do in our Families First Program, which is what 20 our welfare reform program is called, is they either have 21 to work 40 hours a week or they have to go to school 40 22 hours a week or they have to do a combination of both, and 23 they are only on this program for 18 months. 24 It became real obvious that we can't sit around 25 and talk about it very long because the 18 months time 26 period is not a very long time and it was something the 262 1 state had committed to. And Nations came and said, "What 2 can we do to start working on this?" Before the program 3 was instituted, we started a welfare-to-work program 4 within our community, we brought people in to get them job 5 ready. NationsBank came in with computers that were 6 outdated within their bank to put up a computer lab, we 7 updated the computer lab. The most important thing that 8 they came in with with this program was volunteers. Their 9 staff, their employees, come to my center once a day and 10 teach this class. 11 We come to the table with computer teachers, we 12 facilitate getting the people to the table and, to date, 13 we've put 22 people out of the welfare roles. That may 14 not seem a lot to you, but for a program that just started 15 a year ago, we're really pretty proud of it. 16 One of the things that we have done in Woodbine 17 is we have a thing called Peer Lending and it's a model 18 from the Green Bank out of Bangledesh and it was real 19 scary in Nashville, Tennesse to talk about loaning people 20 who have no money money. As a matter of fact, the people 21 from SCORE came to me and said, "What do you use for 22 collateral?" And I said, "Well, nothing." And they said, 23 "Well, it doesn't work." And I said, "Well, okay." And 24 so somebody said, "No, really, it doesn't work." And I 25 said, "Well, it keeps working." 26 NationsBank came with a line of credit for these 263 1 folks to use. It was a pretty scary thing to do and it's 2 five years now down the road. We have had many, many 3 successful small businesses coming out of this program. 4 We have a new growing Hispanic community in Nashville that 5 NationsBank is going to provide the funding for their Peer 6 Lending group. 7 On the social side of things, what NationsBank 8 has done has been right there for my folks and my clients. 9 They were very instrumental in doing some big stuff in 10 Nashville which we were all part of and that was bringing 11 everybody together and starting the Housing Trust Fund. 12 The Housing Trust Fund now helps people have access to 13 downpayment and closing cost money. They brought 11 14 lending institutions together and their money and, to 15 date, have done over 300 loans to these folks. So they 16 took the lead. They didn't have to carry the banner, they 17 just took the lead and made it happen. 18 One of the things that I would really like to 19 talk about is -- again, I'm from Nashville, Tennesse and 20 with music, Music Row is what we do. There's a section 21 next to Music Row that contains probably the worst housing 22 and probably the most blighted area that is part of our 23 city. And HUD had let the properties decay and there was 24 quite not an answer for this. 25 The NationsBank CDC came in and purchased the 26 property and, of course, we had community reaction to it 264 1 and the community was screaming that this is going to 2 happen and that's going to happen. And what has actually 3 happened is in next month they are going to open and rent 4 up their first units of these and there's going to be 394 5 units. There will be, hopefully, all of the drugs and the 6 things that were brought in by all this stuff, will be 7 gone. Hopefully, we'll follow and emulate the first CDC 8 project they did in Nashville that has a Make A Difference 9 Center. Woodbine is involved with our Make A Difference 10 Center in the fact that we hold Homebuyers' Clubs there. 11 Our nonprofit holds 20 Homebuyers' Clubs a month 12 and we have about 400 folks doing this and we get folks' 13 mortgage ratings and we're proud of doing that and all the 14 banks participate with us and life is great. 15 Well, I went to the Homebuyers' Club at the 16 NationsBank apartment CDC and was pleasantly surprised at 17 the tenants that they have put into their properties. 18 Their tenants are the kind of folks that you want to live 19 next door to, but let me share with you these are 20 low-income folks, these are folks who have been living in 21 substandard housing, they've made available the best case 22 scenario for them and these people that have rented in 23 their properties will be homeowners very, very soon. 24 Thank you for allowing me come here today and I do support 25 this measure. 26 MS. SMITH: Thank you. Mr. Wright, sorry I 265 1 missed you. 2 MR. WRIGHT: My name is Leroy Wright and I'm the 3 President and CEO of TLC Next Generation International 4 Holdings Company based in St. Louis, Missouri. I'm going 5 to, in interest of brevity, be very specific. 6 Basically, NationsBank, since it's entered into 7 the St. Louis market in 1997 with the acquisition of 8 Boatmen's Bank, has done some very good things for the 9 African American community in St. Louis and the community 10 at large. They've created community partnerships between 11 a major banking institution and the African American 12 community in St. Louis, renewed realistic support for 13 African American businesses through community investment, 14 provided loans and equity investments in the St. Louis 15 community which is causing a ripple effect in the St. 16 Louis region from an economic standpoint especially in our 17 downtown St. Louis area. 18 And African American employment within 19 NationsBank seems to be increasing since its inception in 20 1997 in the St. Louis market. Basically, we in St. Louis 21 have seen an overall improvement in the business 22 environment of the community for African Americans. 23 With regards to my company, TLC Next Generation, 24 it's a 15 store chain of cellular retail outfits. 25 NationsBank had a tremendous impact on working with me 26 diligently to complete my financing package for the 266 1 acquisition of this company. 2 When I bought Next Generation in 1997, it marked 3 the largest acquisition in the history of St. Louis by an 4 African American. The acquisition created the fifth 5 largest minority-owned company in the St. Louis area 6 employing over 80 people. One of the major impediments of 7 minority businesses involves around having sufficient 8 equity capital to obtain bank loans. I, as well as other 9 minority-owned companies, have been able to utilize and 10 capitalize on the fact that NationsBank, in addition to 11 the commercial side, has a small business investment 12 company that's also located in St. Louis. In addition to 13 that, they're the largest investor and the only other 14 small business investment company in St. Louis, Missouri 15 Civic Ventures Investment Fund. 16 In short, in closing, I would just like to say 17 that because of the NationsBank commitment to the 18 community, investment and relationships building in 19 St. Louis, Missouri and the communities that it serves 20 nationwide, I'm here to testify on behalf of the merger 21 between NationsBank and Bank of America. Thank you very 22 much. 23 MS. SMITH: Thank you. Any questions from the 24 panel? If not, thank you very much for coming and we will 25 move on to the next one. 26 I think we're ready to start, if you are. This 267 1 is a combination of -- a combination panel. And have they 2 been assigned an order? 3 UNIDENTIFIED SPEAKER: Yes. They all know. 4 MS. SMITH: Okay. We can start. If you'll say 5 your name. I can't see from here so if you can tell us 6 who you are. 7 MS. JOHNSON: Good afternoon, I'm Barbara Johnson 8 and I'm the cofounder and the Executive Director of the 9 Women's Initiative for Self-Employment here in 10 San Francisco. 11 We are a nonprofit 501C3 founded in 1988. We 12 provide micro-enterprise training, financing and support 13 services to low-income English and Spanish speaking women 14 who are residents of the Bay Area. Women come to Women's 15 Initiative because our training and financing is sensitive 16 to who they are, their needs, their lives, and because we 17 provide them training and support to grow and start 18 successful small businesses. 19 We serve an exclusively low-income female 20 clientele. 70 percent of our clients are women of color, 21 25 percent of our clients receive their training in 22 Spanish. We've provided self-employment training, 23 assistance, financing to more than 3500 women. More than 24 800 small business start-ups and expansions have begun 25 because of our assistance. We've made more than 150 loans 26 totaling more than a half a million dollars and leveraged 268 1 in excess of 850,000 of commercial lending. And we 2 maintain historic default rate of five percent in our loan 3 fund with poor women who don't know how to manage money; 4 right? Yep. And who shouldn't really be able to borrow 5 money to start a business, but they sure do. 6 And we've been able to achieve this competency 7 and develop our capacity in part because of the long-term 8 support of Bank of America. We've received generous and 9 consistent in kind general operating loan fund capital and 10 special event support from Bank of America since the 11 planning stages in 1987. The total of this support has 12 been in excess of $620,000. We definitely consider Bank 13 of America a partner with us. 14 Bank of America foundations early and continued 15 support have attracted other corporate and philanthropic 16 support which together have allowed Women's Initiative to 17 help women change their lives and the lives of their 18 families and the lives in their communities. 19 I'm concerned that this kind of support will 20 change with this merger. I want assurances that it won't. 21 I know that Bank of America has a concerned investment 22 with us and we want to make sure that this return on this 23 investment can continue. There is a need and, indeed, the 24 need is increasing. 25 My comments today are not directed against this 26 merger. I'm here to ask this panel to seriously consider 269 1 imposing some conditions before the merger is approved. 2 Women's Initiative feels strongly that this new merged 3 bank must promise an equal or larger commitment of 4 philanthropic support over the next ten years and more to 5 California nonprofit organizations which provide critical 6 community, economic, social development assistance to 7 low-income and disenfranchised communities. We're 8 requesting that the merged bank's foundation maintain 9 staffing, grant making discretion in California and in 10 San Francisco. Without this kind of assurance, BofA's 11 historic, informed, aware and what we consider sensitive 12 community investment and corporate citizenship policies we 13 feel are in danger of being eroded. 14 I maintain, it's impossible to have your finger 15 on the pulse of a state, let alone that of a specific 16 urban or rural community from the far reaches of the east 17 coast. California, its communities, its economies, its 18 challenges are nowhere else on earth like anywhere else on 19 earth, that's unique, it can't be known from afar. So 20 without an assurance of continuing presence and a 21 charitable funding commitment by the merged bank over the 22 next ten plus years which is equal or greater, we're 23 afraid of losing this very important support. 24 And finally, I feel that the people and the 25 corporate citizens of California will lose an important 26 corporate role model and leader within California national 270 1 banking industry and I don't think that the leader of a 2 pack should be made lame. 3 And so we really would like to have assurances 4 and some kind of stipulations made that the important 5 philanthropic work and history will be maintained. 6 There's all sorts of talk and commitment about 7 lending to housing to businesses and I understand that 8 because that's a bank's business. There has been nothing 9 that I know of about the continuation of corporate 10 philanthropic support and I'd like it considered, please. 11 MS. SMITH: Thank you. Next. 12 MS. JUNG-LEE: Good afternoon, I'm Lynette 13 Jung-Lee with the East Bay Asian Local Development 14 Corporation. I also want to express my concerns regarding 15 the merger of Bank of America with NationsBank. 16 EBALD, which is the acronym for our organization, 17 is a 23 year old community development corporation which 18 develops affordable housing and community facilities 19 including child-care centers, nonprofit offices and 20 storefronts for small businesses. We also do planning and 21 organizing work in targeted neighborhoods and we provide 22 assistance and micro-loans to small businesses. Our 23 target population is low-income residents of the East Bay 24 and with a special focus to the Asian and Pacific Islander 25 community. 26 We have worked with Bank of America for many 271 1 years. BofA has assisted EBALD by making construction 2 loans for multi-family housing projects and being a 3 permanent lender for our Asian Resource Center building 4 which houses many nonprofit organizations and small 5 businesses. 6 BofA has also assisted by providing grants for 7 programs such as a pilot Bay Area wide collaborative for 8 individual development accounts for low-income households 9 to build up individual assets. And we have many partners 10 in this process, including the Women's Initiative. BofA 11 has also supported programs which develope capacity for 12 community development practitioners and organizations, 13 such as the Leadership Academy with the Development 14 Training Institute. 15 A really important element for BofA's work in the 16 community is that many of their community development 17 staff live in or work in the neighborhoods in which the 18 revitalization efforts are taking place so that they have 19 an understanding of and experience with the community 20 needs and dynamics and the organizations who are involved 21 with that transformation process. 22 If the merger results and bank community 23 development staff being headquartered in North Carolina, 24 reviewing loans and grant proposals for projects and 25 programs in California, there will not be that same kind 26 of understanding. It is critical, therefore, that there 272 1 continue to be bank community development staff 2 headquartered here in California. It is also important 3 that the structure of the BofA Community Development Bank 4 be maintained, recognizing the greater flexibility and the 5 various strategies that such an entity can have and can 6 play in terms of revitalization efforts. 7 It is also important that NationsBank, who I 8 understand has a CDC, not compete with the nonprofit CDCs 9 and HDCs that are here in California, but that the banks 10 instead provide a nurturing and supportive role to the 11 CDCs and HDCs who are based here. 12 The BofA and NationsBank merger must make a clear 13 commitment to California. We believe that we must -- we 14 want to see some specific commitments around specific 15 programs and I ask that you record the continuance of the 16 Community Development Bank, the commitment to affordable 17 housing, the economic development and rural initiatives, 18 the continuance of the Bank of America foundation, and an 19 increase in the level of charitable contributions above 20 what BofA has already offered in past years. Thank you. 21 MS. SMITH: Thank you. 22 MR. ISHI: It is very nice to follow Lynette 23 Jung-Lee of the East Bay Asian local corporation. Our 24 organizations house her building and thank you for your 25 long-time support. 26 Good afternoon, my name is Tomoji Ishi, I'm a 273 1 sociologist with a Ph.D. from the University of California 2 Berkeley. And while I'm teaching sociology and Asian 3 American studies at the City of San Francisco, I also 4 serve as a senior researcher and a senior project manager 5 of the Japan Pacific Resource Network which is called 6 JPRN. JPRN is an Oakland based community organization 7 which has been in 13 years in the forefront of social 8 corporate responsibility advocacy for the last 13 years by 9 educating banks and corporations in both in America and 10 Japan. JPRN is currently conducting CRA research project 11 through which we examine the bank -- California based 12 banks small business lending practice as well as branch 13 activities. 14 Also, next Monday, July 13th, we are sponsoring 15 an Oakland based community economic (unintelligible) forum 16 with an Oakland based community organization and the City 17 of Oakland. This Oakland forum will focus on the impact 18 of the cities of major mergers by banks, including the 19 BofA and NationsBank and how it affect communities of 20 color and the poor. 21 I am very troubled by the proposed acquisition of 22 Bank of America by NationsBank. It is my belief that this 23 acquisition will have many adverse effects particularly on 24 the low-income and the minority communities. However, 25 today out of many adverse effects, I will focus on my 26 comments on the issue of the branch closures. 274 1 It has been recognized that the larger the banks 2 become, the more branch closures and consolidation take 3 place. This phenomena will be accelerated by bank 4 mergers. The Bank of America acquisition proposal 5 (unintelligible) our concerns. For example, from January, 6 1995, to June, 1997, Bank of America closed 63 branches in 7 California and 11 offices in the San Francisco Bay Area, 8 including our neighborhood in Oakland. Although Bank of 9 America has a policy of notifying communities that will be 10 affected by bank closures, their practice has been to 11 notify such communities only after the decision has been 12 made to close the banks. 13 Under the proposed acquisition of Bank of 14 America, its headquarters in San Francisco will cease to 15 exist. Instead, the fate of California, the state who has 16 the largest economy and most diverse population in the 17 nation, will be determined by the NationsBank headquarters 18 in North Carolina over 3,000 miles away. 19 JPRN, our organization, also seriously is 20 disturbed by the practice of NationsBank's disregard. Our 21 investigation indicated -- identified the closing of 35 or 22 14 percent of bank closure -- branch closure during the 23 time in the last two years, thereby the number of branches 24 have been reduced to 213 today in North Carolina, 25 Nationsbank's home state. 26 According to a CRA advocacy group in North 275 1 Carolina, NationsBank has been closing bank branches while 2 opening it's subcity (unintelligible) offices which 3 charges higher interest rate loans to a disproportionately 4 large number of African American and low-income persons. 5 Additionally, Mr. Hugh McColl, Jr., CEO of 6 NationsBank, explicitly stated at one of the meetings with 7 CRA advocacy groups in San Francisco that the decision to 8 close branches is up to NationsBank and then not to local 9 committees. How many branches will be closed or 10 consolidated due to the acquisition of Barnett Bank in 11 Florida by Nationsbank? The total number will be 204. 12 Therefore, we believe that numerous closure and 13 consolidations also would occur in the state of New Mexico 14 and Texas where about 234 NationsBank and 201 Bank of 15 America exist. 16 Branch closing activities are not made at random 17 but selectively. A conspicuous example is seen in 18 NationsBank's activities in its home state. We were able 19 to identify zip code numbers of these 30 closed branches 20 out of the 35 and then it was found that 56.3 percent of 21 the communities where branch closure occurred were 22 predominantly either African Americans or the poor 23 according to zip code census data. 24 Given this history of the NationsBank, we are 25 compelled to believe once the merger takes place that this 26 pattern of branch closure will continue. And the branch 276 1 closure create serious adverse impact which include 2 layoffs, loss of capital access, erosion of a community 3 economic development and also personal services. It is 4 the consumers resident and small business of color and the 5 poor which would face these harmful impacts. 6 And this unless NationsBank discloses their 7 potential branch closing, I urge the Federal Reserve Board 8 not to approve this merger. Such information is necessary 9 to give the public adequate information with which to 10 comment about the merits of this proposal. 11 I am requesting the NationsBank to disclose any 12 intent of branch closure, not only in the San Francisco 13 Bay Area, but also in other parts of the country where the 14 two banks currently offer service. Thank you for giving 15 me my opportunity to speak. 16 MS. SMITH: Thank you. 17 MR. STERN: Honorable committee, my name is John 18 Stern. And the President and CEO of Wesley Housing 19 Development Corporation of Alexandria, Virginia, and I'm 20 here to testify in favor of the merger of NationsBank and 21 Bank of America. 22 Wesley Housing has developed over a thousand 23 units of housing affordable to those with low and moderate 24 incomes in northern Virginia just across the Patomac from 25 our nation's capitol. One of our larger communities 26 containing 162 apartments reputed to be one of the first 277 1 garden apartments in the United States remains as 2 affordable housing because NationsBank lent us over $5.6 3 million to acquire it. But more significant was the help 4 that was provided by their Community Development 5 Corporation which assisted my predecessor in negotiations 6 with Mobil Oil to buy back a $2 million note for 45 cents 7 on the dollar. 8 NationsBank's CDC provided the required $909,000 9 as an equity investment into a partnership that was 10 created to facilitate the purchase of the note. Today we 11 are subsidizing 17 very low-income households at this 12 community costing $32,000 per year out of the rents that 13 we collect there. 14 The supported residents are typically elderly, 15 living on social security, and have lived at this property 16 for over 20 years. With no federal Section 8 subsidy 17 available, these long-time stabilizers of the community 18 could not continue to live at our property without our 19 support. 20 Because NationsBank CDC enabled the preservation 21 of this property and agreed to our internal subsidy 22 program, these 17 households, along with their 145 23 neighbors, who mostly earn very low to moderate incomes 24 were not displaced when Mobil sold the property and are 25 able to live in decent, safe and sanitary housing in one 26 of the highest income areas in the United States. 278 1 Having run two nonprofit housing development 2 companies here in the Bay Area and having administered the 3 Affordable Housing Program for the Federal Housing Finance 4 Board in Washington, I know firsthand the good work of 5 both Bank of America and NationsBank and their CDCs in the 6 affordable housing arena. 7 While some might say that more could be done by 8 both of these institutions or that this consolidation is 9 anticompetitive or will decrease services to communities 10 of color and low incomes, I believe that each has tried in 11 their own part of the country to serve those with special 12 needs. 13 I trust that this combined company will be 14 stronger than the parts and will live up to its commitment 15 to serve the country better with its greater resources and 16 coast-to-coast reach. 17 From my experience, there's little overlap in 18 their present service areas. And unlike the marriage of 19 Citibank and Travelers Insurance, both entities being 20 reviewed today, have weathered the storms of community 21 dissent to emerge stronger and better corporate citizens. 22 These strengths are spotlighted by the new 23 entity's $350 billion lending commitment to the 24 communities most needy groups, 115 billion of which is for 25 affordable housing, and 25 billion for nonprofit CDCs such 26 as Wesley Housing. I applaud that commitment and humbly 279 1 ask your favorable resolution of these two banks' 2 requests. Thank you. 3 MR. LAWSON: Good afternoon. I'm Hank Lawson, 4 the Executive Director of Software Community Development 5 Corporation, a neighborhood based nonprofit housing 6 development corporation located in Dallas, Texas. I'm 7 here to speak in support of the proposed merger. 8 Our neighborhood in south Dallas is classified by 9 the city as a level five neighborhood. On a scale of one 10 to five, with five being the worst, and indicators over 50 11 percent of the residential housing units are in need of 12 substantial rehab, over 50 percent of the residents live 13 below the poverty level and over 50 percent of the 14 households being female head of households. In our 15 neighborhood, those residencies are well over 90 percent. 16 The 1990 median income for the -- strike that -- 17 that comprise our target neighborhood are $9,000 and 18 $13,000. This is a neighborhood that until very recently 19 was the domain of the Park Row Posse, a drug gang. 20 In 1993, NationsBank made a long-term commitment 21 to south Dallas. In 1994, our nonprofit corporation South 22 Fair joined with NationsBank to form a joint venture to 23 seek the revitalization of this neighborhood. This is a 24 neighborhood that has been noted for the disinvestment by 25 both the public and private sector. Noted for its poor 26 educational performances and it's wide open drug 280 1 trafficking. 2 Since 1994, our partnership has gotten a 3 long-term revitalization concept plan for this 4 neighborhood approved and adopted by the Dallas City 5 Council. We have began the revitalization process within 6 the acquisition rehabilitation of several hundred more 7 family rental units. Most importantly, though, this 8 partnership and our efforts has allowed the integrated 9 community building initiatives in the area of public 10 safety, economic development, and human services. 11 NationsBank's step up to the plate has allowed 12 other players to come to the table. Most notably the 13 Enterprise Foundation and the City of Dallas. Three and a 14 half years later, the neighborhood is more safer, our 15 educational scores for elementary kids are up, our tenant 16 profile is improving, the median income is on the way up 17 and the investment resources are coming into the 18 community. Because NationsBank dared to go where others 19 said "No," because NationsBank committed to a long-term 20 commitment, because NationsBank saw and understood the 21 need for impact investment, our neighborhood is on the 22 rebound. 23 Other lenders are now coming to the table, more 24 public and private resources are now targeted for our 25 neighborhood. This is due in large part to the initial 26 efforts of NationsBank's CDC. We can now see the 281 1 beginning of the stabilization of needed neighborhood 2 institutions and assets, our schools, our nonprofit 3 groups. 4 We, the residents and the business leaders, have 5 a growing confidence that we can and will save our 6 neighborhood. We can have quality and affordable housing, 7 we can have better schools, we can have diminished the 8 high crime presence and have meaningful leisure outlets 9 for our families. 10 Other nonprofits with the capacity to make it 11 happen have benefited also by Nationsbank's Intercity 12 commitments. We have worked hard to make our neighborhood 13 a good place to live, work and play and we believe we're 14 well on our way to doing just that. 15 Based on our experience with NationsBank we 16 wholeheartedly support this merger realizing that more 17 resources should flow for similar neighborhoods. 18 MS. SMITH: Thank you. Mr. Gonzales. 19 MR. GONZALES: Thank you. My name is J.R. 20 Gonzales, I'm the immediate past Chairman of the Hispanic 21 Chamber of Commerce in Austin and currently vice-chair of 22 finance for TAMACC, the Texas Association of Mexican 23 American Chambers of Commerce which is about 29 chambers 24 strong. But I'm here this afternoon not to testify on 25 their behalf but me personally. I'm the President and CEO 26 of JRG Communications, and according to my CPA, I qualify 282 1 as a nonprofit organization, I made no money last year. 2 We employ about five people. And I'm a customer 3 of NationsBank. It wasn't my choice. My bank got gobbled 4 up by Nations many, many years ago, about ten years now, 5 but I've been with Nations and been with them ever since. 6 As a customer, I believe I have the right to choose who I 7 bank with and Nations has been my bank of choice. I don't 8 always agree, I always don't get along. There's sometimes 9 we have a problem. But as far as customer service, as far 10 as resolving some of the issues that I bring forward, 11 NationsBank has been excellent. 12 As I hear a lot of testimony today, I can't help 13 but wonder, back home or in Austin -- or back in Texas 14 where we can still use bilingual education for our 15 children, I'm the first one to jump in when there's a 16 fight to be fought. And if there is an inequity, if 17 there's an injustice if there's something that deals with 18 something of imparity for minorities, I'm the first one 19 there, I really am. But with the same respect when I look 20 at this banking thing and this merger, this is based on 21 business and the future of our economy in our country. 22 As you hear all the statistics of the Imparities 23 or inequities from the different minority communities, I 24 can't help but wonder how many -- in what arena is there 25 not inequity. We're going to see it in banking and we're 26 going to see it in hiring practices, we're going to see it 283 1 in social settings, we're going to see it in any number of 2 places, so being a minority and not getting a fair shake 3 isn't something new. So to point to the banking industry 4 I think is a little unfair. But in the same respect when 5 I look at NationsBank and some of the outreach that 6 they're doing, I'm very, very encouraged and I'm 7 encouraged by this merger because I see two basically 8 sound banks merging together to do a little more outreach. 9 Does discrimination or should I say disparity exist? Yes. 10 Are we happy about it? No. Will it change? I believe 11 so. 12 Now, speaking -- and I'm going to use Texas 13 because I really can't attest to the rest of the country. 14 But within the next ten to 50 years, 51 percent of the 15 State of Texas will be Hispanic. You add the African 16 American and the Asian component to that and that's going 17 to be quite a few folks. And any business cannot afford 18 not to do outreach and service its customers. So as the 19 minority population grows, it's going to be inevitable 20 that if any business is going to survive it's going to 21 have to start targeting those markets and make more 22 inroads into the community. 23 Has NationsBank and Bank of America been perfect 24 so far? By no means. But a lot of it is not, I believe, 25 done intentionally, a lot of it is of ignorance. We need 26 to see more minorities, more people of color on the board 284 1 of directors, in higher positions with these banks and 2 institutions in every institution across the country. And 3 then will we start seeing change. 4 But I'm very proud to be a customer of 5 NationsBank because, as a customer, as a small business, I 6 have the right to choose, and I've chose NationsBank to be 7 my bank. One of the reasons is because they send me the 8 canceled checks so I can kind of reconcile my own 9 accounting every now and then. I'm not very good at that. 10 When I started the business 14 years ago, I 11 learned a lot of things. I never took a business course. 12 Minority owned business upstart, I was young, I was 13 foolish, for all intents and purposes. I should have 14 thrown in the towel several times but I didn't. And I 15 think that says something for the culture, if you will. 16 My parents never got a bank loan, my grandparents 17 never got a bank loan. Heck, I've never had a bank loan. 18 I'm educated, I'm in business, I've been in business for a 19 number of years but a lot of that stuff is very 20 intimidating. So I'm proud to see that NationsBank, at 21 least in Austin, Texas, they're working with the Hispanic 22 Chamber of Commerce and other organizations to do the 23 necessary outreach to better train and better prepare 24 minority businesses to fill out the paperwork properly. 25 Because even though you see very few loans, I can't help 26 but wonder how many of those loan applications were 285 1 prepared properly and not rejected on the basis of a 2 person's ethnic background but on the basis that it wasn't 3 filled out properly? 4 So taking ethnicity out of it and let's just 5 strictly look at business, it's good business for these 6 two banks to merge. It's good business to start doing 7 outreach in the minority communities. And the minority 8 communities -- and it's frustrating because every time you 9 talk to minority business, some people want to equivocate 10 minority business with inferior product and that's not so 11 and that needs to change. But to make it change, minority 12 businesses all across the country need to step up to the 13 plate and work just a little bit harder and make sure we 14 fully understand what's necessary. And for these reasons, 15 I encourage the merger of these two institutions. Thank 16 you very much. 17 MS. SMITH: Thank you. Any questions from the 18 panel? Thank you all very much for being here. 19 MR. REID: Good afternoon, my name is Jim Reid 20 from Dallas, Texas and I'm the President and founder of 21 the Southern Dallas Development Corporation, we're a 22 community development financial institution that focuses 23 on economic development. And I'm delighted to be here 24 today. It's 102 degrees in Dallas and I'm glad to be in 25 San Francisco, nice cool weather, besides the opportunity 26 to talk to you all. 286 1 In terms of our organization, our mission is to 2 finance and develop small business, create jobs and 3 promote investment in the southern part of Dallas. Dallas 4 is kind of a city that's divided in terms of its income. 5 The northern sector of the city is very strong, the 6 southern sector which includes about 45 percent of the 7 population only has 60 percent of the median income of the 8 northern sector. There's a big difference. Four to 9 50,000 people live there. Primarily 75 percent minority 10 population. It has 45 percent of the population and 13 11 percent of the commercial tax base, so our focus is on 12 southern Dallas. 13 We're here today in support of the merger because 14 we are excited by the commitment of $350 billion. We're 15 used to dealing with one bank, Bank of America being on 16 the west coast, and the other bank, NationsBank being on 17 the east coast. In fact, Texas is blowing and going with 18 bank's money from other parts of the country so you can 19 deal with that and we can deal with that. 20 And I think that you'll find, based on our 21 experience, that these banks will deliver for you. 22 What is our experience with these banks? First, 23 and in terms of the population we serve, the type of deals 24 we do, we've done about 300 loans. All of the loans are 25 either non-bankable loans or partially bankables, so 26 nobody could walk in the door of a bank and get the 287 1 financing that we provide to them. 2 About 70 percent of our clients are minority 3 businesses. We have managed to loan them over the past 4 eight years $21 million and leveraged $36 million in 5 participating with banks and create about 2,500 jobs in 6 your community. And when we started out, we were doing 7 about 100 jobs a year, and in the last two years, we've 8 help create 1,000 jobs as a 12 person community 9 development financial institution. 10 We do this through things like joint financing 11 with the banks. In the case of these two institutions, we 12 financed 17 deals and ten with NationsBank, two in tandem 13 with Bank of America totaling three and a half million 14 dollars. When we come in, we provide subordinate debt and 15 that gives the bank a level of comfort in terms of coming 16 in with their financing, leveraging resources to benefit 17 our community. 18 We've created, with the help of these banks, a 19 multi-bank development corporation that's possible under 20 your regulations and under the regulations of the OCC 21 where a bank can take up to two percent of its capital 22 assets and put it in a corporation that is allowed to 23 behave differently than a bank. 24 Our corporation that we've set up can do equity 25 investments in businesses. And in the minority community 26 we serve, we find that equity is a very important portion 288 1 of what has to be done. Debts sometimes is zero, the 2 equity in relationship to the debt is not always 3 available, and in the multi-bank development corporation 4 that we have established, Bank of America has an $800,000 5 investment, NationsBank has a $600,000 investment, so 6 that's equity we can bring to the table in tandem with 7 bank deals. 8 Both banks have helped us with corporate 9 donations. You'll say, "Well, what does that do? Help 10 you to have staff?" It's true, these banks -- our 11 corporate donations provide ten percent of our operating 12 budget. And in the process of lending things that we do, 13 we spend more time on the front end with borrowers. Once 14 the money is lent, we're out there in terms of monitoring 15 and technical assistance. It's these donations that 16 Nations been donating 10,000 a year for the last seven 17 years and Bank of America 5,000. They helped us publish a 18 newspaper that talks about the benefits of our community. 19 Nations is financing a $600,000 building that we will own 20 where 150 jobs will be created and Bank of America helped 21 underwrite our micro-loan program where they provide us an 22 $80,000 grant and we generated 500,000 from micro-loans. 23 So we support this merger and are delighted to 24 have the opportunity to work in an expanded way with both 25 partners. 26 MS. ARMENTA: Good afternoon. My name is Loretta 289 1 Armenta and I am the President/CEO for the Albuquerque 2 Hispano Chamber of Commerce in Albuquerque, New Mexico, 3 and I want to thank you for the opportunity to be able to 4 express some of our thoughts here today. I'm here 5 representing the Albuquerque Hispano Chamber of Commerce 6 who is in support of the merger of NationsBank and Bank of 7 America. 8 The Albuquerque Hispano Chamber of Commerce has 9 enjoyed a strong partnership with NationsBank and its 10 predecessors for over 25 years. In addition, we've 11 developed a successful partnership with Bank of America 12 since they entered our market in 1990. The Albuquerque 13 Hispano Chamber is the oldest Hispanic Chamber of Commerce 14 in the United States and the second largest of 250 15 Hispanic Chambers of Commerce in the United States. 16 As strong advocates, NationsBank and Bank of 17 America continue to contribute significant resources for 18 the education of our Hispanic youth and the education and 19 development of programs for our Hispanic business owners 20 in New Mexico. We have some wonderful leadership in 21 Albuquerque, part of that leadership is through Alex 22 Romero, Executive Vice President, who we're very proud who 23 has also worked very hard with us to open up those other 24 doors of opportunity. 25 In sitting here this morning and listening to 26 much of the testimony, one can't help but think how 290 1 sometimes not everything appears the same on both sides of 2 the street. And I heard some very interesting things this 3 morning and it is apparent that one of the things that 4 does need to happen is that, for instance, those other 5 groups that spoke up on the State of New Mexico in areas 6 that they think need much attention, the chamber hopes to 7 be able to work with them and them work with us and us 8 work with this new merger and acquisition to make sure 9 that their needs are addressed. 10 We do have some recommendations. We would like 11 to see the implementation and process to maintain and 12 expand procurement contracts for our local small business 13 vendors. That is critical, that when a bank goes in in an 14 acquisition this large, that those local vendors are not 15 displaced with their contracts with those institutions. 16 We supported the increase and to simplify the 17 business loans for our small business minority owners for 18 their start-up and the expansion of their business. We 19 often see this, we are bombarded weekly by those small 20 business owners who still have tremendous needs. And it's 21 not necessarily with NationsBank, with Bank of America, 22 it's with banking institutions. Although, we will say 23 that NationsBank and Bank of America have initiated some 24 procurement programs with us to make sure that at least 25 our business owners have an opportunity to access the 26 information and to be able to get the loans that they 291 1 need. 2 We support the increase and making available of 3 loans to minorities who have a right for decent housing. 4 It is criminal today that that is still an issue and that 5 is an issue all across the country. CRA loans and 6 investors -- CRA loans and investments are profitable and 7 continue to meet the credit needs of our underserved 8 communities. 9 We believe that NationsBank and Bank of America 10 will continue to generate resources that will support the 11 education and the advancement of our Hispanic community in 12 New Mexico. And New Mexico, by the way, is a 13 minority/majority state, with Hispanic and Native American 14 being the largest population base in this state. And I 15 think you heard some of that this morning. One of the 16 statements that I will also support very strongly was the 17 need for what has happened in the rural areas, because 18 they are always definitely never paid any attention to. 19 Through our partnership with NationsBank and Bank 20 of America, we hope to be able to maximize the financial 21 benefits for our community and for our state that will 22 improve the quality of life for all. Thank you. 23 MR. JOHNSON: Good afternoon, my name is Calvin 24 Johnson, I'm the president and CEO of Do The Right Thing 25 which we trade the Athlete's Foot which is a national 26 franchise. I'm here this evening in support of the bank 292 1 merger. I am a franchisee and entrepreneur and I'm just 2 speaking on behalf of us out of Washington, D.C. 3 About two years go, we were trying to open up a 4 national franchise in the metropolitan area which is also 5 an inner city of Washington, D.C. and we were told by 6 several of the banks that there's no money going to be 7 available to lend to us to open up this type of store in 8 the inner city of Washington. 9 We went to NationsBank about two years ago with 10 their SBIC program, and they were willing and able to loan 11 us money to open up this store and take the chance for us 12 to open this store up in the community. From that, we 13 were able to also employ about ten young people within 14 that community to bring some viable jobs and some economic 15 wealth back into the community. 16 Within five months later, we were able to open up 17 a second store and employ another ten -- eight to ten 18 people to work and be managers and learn entrepreneurship. 19 So just in real brief, I wanted to come here and I thought 20 it was very important for a franchisee and entrepreneur to 21 express the interest that we're very interested and we do 22 support the merger of Bank of America and NationsBank 23 because we feel that, hopefully, they can duplicate the 24 programs that we go through in the SBIC on the east coast 25 also on the west coast. So I would like to say thank you. 26 MS. HUGHES-JONES: Good afternoon, panel, my name 293 1 is Deborah Jones, I'm here representing LEDK Management 2 Group of Atlanta, Georgia. LEDK provides many facets of 3 property management services in the southeast. 4 NationsBank is one of our clients. I am in support of the 5 merger. 6 NationsBank operates one of the first bank owned 7 community development corporations in the southeastern 8 United States. Since opening an Atlanta office in 1993, 9 NationsBank has invested more than $75 million in the 10 acquisition and redevelopment of affordable housing in 11 Atlanta's urban communities. 12 In 1993, NationsBank engaged LEDK to manage more 13 than 4200 apartment units in Georgia. NationsBank takes 14 an active role in community revitalization. In addition 15 to providing safe, affordable housing, NationsBank is also 16 very concerned about family needs. The Make A Difference 17 Center concept was created in 1993 in the hopes of 18 providing meaningful services to residents of large 19 multi-family rental properties developed by NationsBank's 20 CDC. 21 NationsBank provides start-up and operating funds 22 for the centers as a way to provide a safe place for 23 children to go after school and enhance the living 24 environment of our residents. The first Make A Difference 25 Center opened in Atlanta in 1995. Our eighth center in 26 Atlanta opened Monday of this week. Since '95, we have 294 1 opened 16 centers. We have centers in North Carolina, 2 Texas, Tennesse, District of Columbia, and Maryland. 3 With the acquisition of Bank of America, we can 4 envision centers from coast to coast and many more 5 families impacted with the merger, children will benefit 6 the most. 7 In just three years, we have grown from one 8 center to 16. NationsBank has made a commitment to open a 9 total of 25 centers by the year 2000. NationsBank had the 10 unprecedented foresight to make a different center. 11 Imagine the obligation now to share this successful 12 quality product. NationsBank has demonstrated its 13 responsiveness to the needs of our resident families. Its 14 corporate philosophy has set NationsBank apart from its 15 competitors. 16 Our goals for the Make A Difference Center are 17 very simple, to strengthen the parent-child relationship 18 through interactive educational activities. To provide a 19 diverse range of learning opportunities for all residents, 20 to empower our youth through academic assistance, 21 educational programs and other resources, to provide a 22 nurturing and safe environment where children can learn 23 and grow, to further self-esteem, self-identity, respect 24 and responsibility in youth. 25 Some of the programs we offer are structured 26 after school programs from 3:00 to 6:00 daily, homework 295 1 assistance for tutoring our youth, computer skilled 2 training for youth and also our adults, money management 3 courses for our youth and our adults, neighborhood watch 4 meetings, health fairs, fire safety classes, bike safety 5 programs, senior adult meetings, stress management for 6 youth as well as adults, urban gardening, just to make a 7 few. Each Make A Difference Center is equipped with a 8 computer lab and we're connected to the internet, a 9 library with age appropriate books, reference materials, 10 literature and games, a tutorial room and a large 11 multipurpose room. We always focus at all our centers on 12 reading because it's very important to us. 13 Many communities have already been revitalized 14 with investments from NationsBank. Thousands of families 15 have been impacted. We can touch the lives of many more 16 through the various programs delivered by the Make A 17 Difference Centers. We strongly support the acquisition 18 of Bank of America by NationsBank. NationsBank has very 19 high standards. We have seen a significant measure of 20 success as a result of NationsBank's caring, commitment 21 and diverse investments. I am grateful for the 22 opportunity to be associated with NationsBank in making a 23 difference in our children's lives. I thank you. 24 MS. SMITH: Thank you. 25 MR. ANESI: Good afternoon, my name is Greg 26 Anesi, I'm the President of Independent Mobility Systems 296 1 in Farmington, New Mexico. We manufacture lowered floor 2 mini vans for America's 3 million plus disabled people. 3 We sell them all over the country. We're in a little 4 town, 40,000 people, predominantly Native American. 5 When I started to sell these vans, the most 6 common question that always came back to us was, "That's 7 great, I want it, but how much are the payments?" We 8 could never offer that answer. When the disabled people 9 go -- when a disabled person goes into a bank, many times 10 they find that the loan officer in the bank is frightened. 11 They look at him and they say, "How can he drive? How can 12 she work? What does she do? More importantly, how are we 13 going to be paid back?" Then when they think about 14 financing a $42,000 adapted van, they say, "What's the 15 collateral value? What's the residual value? How are we 16 going to make this loan?" A lot of times, most of the 17 time, the answer was, "We can't do that." Or they would 18 look at it and say, "Okay, it's a $42,000 loan, there's no 19 value for the added conversion, the lowered floor or the 20 lift," they'd say, "We'll lend you 90 percent of the value 21 of the chassis and you put up 100 percent of the 22 conversion." That places a disabled person having to come 23 up with 40 percent of the downpayment. I don't know about 24 you but I wouldn't own a car if I had to come up with 40 25 percent of the downpayment, who would? 26 It was an unnecessary burden on disabled people, 297 1 it lessened their lives. Because transportation, it's 2 more than just getting from one place to another, it's 3 freedom, it's independence, it's a job. I looked for a 4 bank to try and solve this problem for over five years. I 5 had gone to Boatmen's, I'd gone to local New Mexico banks, 6 I had gone to other banks which I won't mention, both 7 national, regional and local, and they didn't want to 8 touch that. 9 So when NationsBank acquired Boatmen's back in 10 1997, I wasn't a customer of that bank, I thought big 11 national bank coming in, the chances of them being 12 receptive to a little branch in a town of 40,000 people 13 was pretty small. I've got to tell you, I was shocked. 14 Within a month of me asking the bank president, a 15 special CRA team came out from Dallas, they listened, they 16 were interested, they wanted to help. Two months later, a 17 team from NationsBank Dealer Financial Services came out 18 of Greensborough or Jacksonville or someplace and they 19 came out and they listened. Within nine months, 20 NationsBank offered a national program for all 48 states 21 that would lend up to 90 percent of the total value of an 22 adapted van for ten years. That was unheard of. 23 That changed, in my opinion, the banking 24 industry. Because now pretty soon other banks, Union 25 Bank, Barnett Bank before it was acquired, those banks 26 started to be competitive with NationsBank. They made a 298 1 difference in disabled people's lives. I wish I could 2 point and say it was one Nations banker that had a vision 3 and was a strong leader, but I can't, it was a collage of 4 NationsBank people. And they really made a difference in 5 this community. I would urge you to approve this merger. 6 Thank you. 7 MS. SMITH: Thank you very much. Any questions 8 for this panel? I think we're ready for a break. 9 (Short break.) 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 299 1 MS. SMITH: All set, great. I no longer know 2 what order people are supposed to go in. Let's see, 3 this is Panel 11 or do you not know? 4 (Laughter.) 5 MS. SMITH: We can start with Mr. Sissman. 6 MR. SISSMAN: Sure. My name is Mark Sissman. 7 I'm vice-chair of the Enterprise Foundation for 8 Strategic Initiatives and I'm here to speak in support 9 of the NationsBank/Bank of America proposed merger. 10 Enterprise is a foundation who was founded 11 1982 by Jim and Patty Rous with the mission to provide 12 the opportunity for decent, affordable housing for 13 low-income Americans and the opportunity and path up 14 out. Today Enterprise works with 1940 nonprofits in 280 15 jurisdiction. Enterprise has helped produce more than 16 86,000 units of housing. 17 We take pride in and will report to you on 18 the remarkable partnerships that we have with 19 NationsBank and Bank of America and the very significant 20 economic commitments which have been made to our work 21 and the work of nonprofits, nearly $1 billion in the 22 aggregate. 23 As impressive as the dollars are, the 24 personal commitments of the leaders and managers of 25 these institutions to community development and the poor 26 are clearly remarkable. I want to talk about those 300 1 first. 2 When we bring opportunities to our partners 3 at NationsBank to change the lives of people by lending 4 in investment. There is an understanding of the 5 consequence of the work and willingness to go many extra 6 miles to get the transaction. Once a model is crafted, 7 their commitment to move it to an important skill is 8 there, and skill is important in this business. Doing 9 one development is nice and fine and may be important in 10 that community, but getting to scale, doing things with 11 lots of dollars that are reputable is fundamental in 12 changing communities and helping the poor. 13 There is a recognition of nations that 14 significant problems require big commitments from 15 financial institutions, and, in our work, those 16 commitments have been there. 17 Finally, there are corporate and personal 18 commitments to leadership in our field that are 19 important by both institutions. At NationsBank we have 20 appointed officers of both institutions to our national 21 board and local advisory boards, and they commit their 22 time dutifully. 23 But, also, as we travel in communities, we 24 get a sense and see that their service includes service 25 with local CDC's as advisers and as board members and on 26 other nonprofits. Not only is investing and lending 301 1 important, but human resources and commitment of time 2 has been there as well. 3 Those individuals of the banks at senior 4 management levels and in the middle of the organizations 5 have changed how non-profits work and brought business 6 discipline to their social commitments, and we think 7 that's just as important as lending and investing. 8 At the same time, we see the very same thing 9 at Bank of America from our partners there. The 10 commitment has meant, and that personal commitment, has 11 meant significant results in both lending and investing. 12 NationsBank has committed more than $600 13 million of tax credit equity through our organization. 14 $10 million of investment dollars have been committed to 15 a unique endeavor to support businesses in federal power 16 zones. $50 million more has been invested in housing 17 preservation in buying existing apartments around the 18 country. And $25 million has been committed in 19 pre-development lending for nonprofits, so the hard-to- 20 do projects can get from the starting line to the point 21 where long-term financial commitments can be made. 22 Communities have seen the results of the 23 dollars. Let me give you just a few examples that we 24 have been involved in. In washington D.C. 25 pre-development construction lending and equity 26 investment enabled the development of a hundred-unit 302 1 mixed income developments, 30 of whose units were for 2 homeless women. 3 In Baltimore, an equity investment has 4 enabled the development of an office building and 5 business center as part of the redevelopment of Murphy 6 Homes, a public housing project under the Hope Six 7 project. 8 Finally, in Dallas, as a joint venture lender 9 and investor in the rebuilding of HUD-foreclosed 10 properties, Nations has made a huge difference. 11 These examples are multiplied hundreds of 12 times over just in Enterprise's portfolio alone. Bank 13 of America has similar relationships with Enterprise in 14 its market area. 15 In every case the funding commitments are 16 able available to serve the very poor and make a 17 significant impact in neighborhoods. 18 By previous actions we believe that a merger 19 will multiply these activities substantially. We 20 support the merger. Thank you. 21 MS. SMITH: Mr. Gonzalez. 22 MR. GONZALEZ: Good afternoon, my name is 23 Gilbert Gonzalez, I am from San Antonio, Texas. 24 And like Jim was saying earlier, Jim Reed, 25 this is comforting to come to weather that's 26 substantially cooler than San Antonio's 105 degrees. 303 1 I am here on behalf of the San Antonio 2 Business Development Fund in support of the 3 NationsBanks/BofA merger. Let me give you some history 4 about the San Antonio Business Development Fund. It is 5 a targeted small-business fund started as a small bank 6 CDC. In 1997 we were certified as a CFI through 7 Department of Treasury. 8 The program was initiated by the City of San 9 Antonio and 21 banks in San Antonio, and, sharing with 10 you, that's just about every bank in San Antonio. 11 In 1994, to address the underserved needs of 12 small minority and women owned businesses throughout 13 Bear County. In a city where small business comprises 14 about 80 percent of the marketplace and 90 percent of 15 the work force, access to credit is vital to our 16 economy. 17 According to a recent study conducted by the 18 -- in San Antonio by the Woodstock Institute, the SBA 19 low dot program was not addressing the underserved needs 20 of minority borrowers or minority neighborhoods. In a 21 city, if we were to maximize its trade, economic and 22 growth potential, it must be understood that small 23 business is the engine that drives our economy. 24 Without adequate access to credit, however, 25 that engine will not move. The SABDF's mission is to 26 find a solution that these underserved markets by being 304 1 a partner with the city and the banks and creating the 2 synergy to create innovative enhancements to remove the 3 credit barriers encountered in these markets. 4 For example, NationsBank and Bank of America 5 have been strategic partners in ensuring the continued 6 success of the San Antonio Business Development Fund. 7 Both institutions were involved in the initial 8 capitalization of the SABDF. Presently we have 2.75 9 million of capital under management provided by our bank 10 consortium. Of that, NationsBank has provided 275,000 11 in permanent or borrowed capital. 12 Since '94 our capital has nearly tripled 13 thanks to the community bank partners. It's through 14 these innovative public and private partnerships they're 15 able to bridge the credit needs of these markets. 16 Are we effectively impacting our community? 17 In 42 months of lending, the SABDF has made 45 loans for 18 2. -- for 2 million to small minority-owned and 19 women-owned businesses, leveraged to about 6.8 with bank 20 financing, created and preserved over 600 jobs and, more 21 importantly, provided an access to credit. 22 There are many other services that our bank 23 partners continue to provide that are too numerous to 24 mention. 25 In 1997 and 1998, Jamesville from NationsBank 26 CDC office in Dallas facilitated our board retreat. His 305 1 staff in Sarasota, Florida continues to provide ongoing 2 technical support to our office and to other emerging 3 CDCs and CDFI's throughout the country. 4 On July 24th this year, San Antonio and -- 5 San Antonio/NationsBank, Texas will sponsor a statewide 6 CDC/CDFI conference introducing the CDC/CDFI study 7 commissioned by NationsBank and conducted by Shore Bank 8 Advisory Services. 9 There is more that I could probably say about 10 the public, private partnerships and how positive they 11 have had impact. I can see colleagues from San Antonio 12 sitting in the audience, and three or four years ago 13 none of these programs existed. 14 In a town where you have 80 percent of the 15 marketplace being small business, it's essential that we 16 have these resources to go to. 17 I want to close by just saying I support the 18 merger, I can see Jamesville, I can see the staff of 19 both BofA and NationsBank continuing to support our 20 efforts. Thank you. 21 MS. SMITH: Ms. Kleiman. 22 MS. KLEIMAN: Thank you. I am glad to have 23 the opportunity to be here today. I am here to support 24 the merger before NationsBank and AmericaBank Corp. -- 25 MS. SMITH: Can you identify your 26 organization, please? 306 1 MS. KLEIMAN: Yes. I am Executive Director 2 of Charleston Affordable Housing, Inc., a 501C3 3 nonprofit development organization in Charleston, South 4 Carolina. As well, I am the CEO of American Street 5 Foundation which strives to bring money from the rock 6 and role world to redevelopment in housing. 7 I want to talk today about the role 8 NationsBank has played in communities that are not big, 9 big urban areas in big cities, those that don't have 10 major corporate headquarters, that don't have the 11 Xeroxes and the Kodaks and the major foundations and the 12 major corporations. 13 NationsBank has come from an area which is 14 the south, our major financial centers have been Miami, 15 Atlanta and Charlotte. 16 Well, all of the other cities in the south 17 don't have that regional support that those cities have, 18 and it's been NationsBank that has helped the normal 19 city build an infrastructure that has helped get credit 20 to people who never really had access to credit before. 21 NationsBank has been a partner to not only 22 myself but to many, many small programs, small 23 nonprofits that have tried to start programs throughout 24 the south and in Charleston. 25 Their personnel are totally committed to not 26 only giving capital support, but they're very involved. 307 1 They do put their money where their mouth is. They have 2 absolutely been the institution that has built an 3 infrastructure in the south that has allowed for 4 programs to be bloomed and blossomed, that have given 5 people opportunities to get into affordable housing, 6 into economic development, into some labor opportunities 7 that would have never been available before. 8 They have given grants, they have been good 9 construction lenders, they have been equity partners. 10 They have stepped up to the plate, and, in every 11 opportunity that has presented itself, they have been 12 supporters for small nonprofits, for CDCs for other 13 corporations to get going in an area where there wasn't 14 a lot of movement and organization. 15 When I went back to Charleston in 1992, and I 16 had been running the low-income housing program in New 17 York City, and I went home to Charleston to start a 18 nonprofit, I was the only nonprofit. In 1992 there were 19 no nonprofits in a city as big as Charleston, South 20 Carolina. 21 So the CDC and the community development 22 movement is very new to parts of the south, and 23 NationsBank is a product of its history and 24 circumstances. It's been a southern bank that has taken 25 every opportunity to be supportive of the movement to 26 enhance credit opportunities, to enhance housing 308 1 opportunities and to enhance participation opportunities 2 in all walks of life for the citizens of the markets in 3 which it does business. 4 I think that the merger should be supported 5 and through personal commitments, financial commitments, 6 I know and feel that NationsBank will continue to honor 7 their commitments and participation in both the 8 secondary and primary cities and communities throughout 9 the nation. 10 Thank you. 11 MS. SMITH: Thank you. Ms. Landecker. 12 MS. LANDECKER: Good afternoon. Thank you 13 for inviting me. My name is Anita Landecker. I am Vice 14 President with the Local Initiative Support Corporation 15 and Managing Director of its affiliate, the California 16 Equity Fund. 17 LIST, for those of you who don't know, like 18 Enterprise, provides grass roots neighborhood-based 19 organizations financial and technical assistance 20 throughout the country. 21 LIST was established 19 years ago and has 22 helped about 1800 community development corporations in 23 over a hundred cities, raised about $3.1 billion in 24 grants, loans and equity investments and CDCs and 25 leveraged an additional three-and-a-half billion dollars 26 in public and private support. 309 1 These dollars have produced over 80,000 2 affordable homes and nearly 12 million square feet of 3 community facilities in commercial and industrial space, 4 all in the effort to transform distressed neighborhoods. 5 Bank of America and NationsBank are widely 6 considered key leaders, industry leaders in the field of 7 community development and together have invested 8 hundreds of millions of dollars in poor communities 9 across this country. 10 Since LIST's beginning, Bank of America has 11 invested $336 million in the form of grants, loans and 12 equity in LIST and our affiliate. This total includes 13 226 million invested in our affiliate called the 14 National Equity Fund making Bank of America our largest 15 equity investor by far. 16 Additionally, Bank of America has provided 17 bridge financing to our fund, which gets complicated, 18 but that's totalled another $200 million. 19 NationsBank has supported list since 1982 20 providing $12 million in grants and loans and equity to 21 support our local programs as well as an emerging 22 national rural program. 23 Between the two banks, LIST received support 24 for programs in Chicago, Houston, Kansas City, Little 25 Rock, Los Angles, Miami, New York City, Palm Beach 26 County, Phoenix, Richmond, San Diego, San Francisco, Bay 310 1 Area, Seattle and Washington D.C. 2 But, most of all, I want to address something 3 that Mark mentioned, which was the importance of the 4 people and the leadership of the people we deal with at 5 Bank of America. 6 It starts at the top. Dave Coulter is on 7 LIST's board and has provided enormous leadership and 8 has led the way for his institutions. 9 Don Milane has been an absolutely key leader 10 in Los Angeles where I come from, and throughout the 11 country. I just want to mention that that kind of civic 12 leadership, he has been the civic leader in Los Angeles 13 representing Bank of America, and he has served on major 14 committees, most recently, a blue ribbon committee on 15 slum housing that has really transformed how the City of 16 Los Angeles deals with slum housing. 17 Mike Mantle is on LIST's National Equity Fund 18 board and plays a major role. He's with the Bank of 19 America Community Development Bank. Numerous names, 20 Glenn Sonata, Mitch Thompson, Carla Dartas. Jim Wagley, 21 I especially want to say, he's kind of what I consider 22 this wonderful conscience, he also plays the chair of 23 the rural -- our rural program. 24 These are people that are just absolutely so 25 critical to community development altogether. Maybe 26 what I want to say, finally, is that the Bank of America 311 1 Community Development Bank, especially, is so critical 2 to community development in California that I hope in 3 this merger it is maintained and enhanced and its staff 4 is maintained. 5 Especially, and the reason why it and other 6 institutions at Bank of America have been successful is 7 that they've often taken on the culture of the community 8 development field and hired people from the field. That 9 has made it extremely successful. 10 I just want to give you a couple other 11 examples of work. NationsBank has loaned LIST 1 million 12 to capitalize an acquisition and construction loan fund 13 in Richmond that has absolutely been critical to the 14 Richmond LIST program and has provided a significant 15 grant to the LIST's national rural program, again, under 16 the leadership of Jim Wagley. 17 In conclusion, our relationship with Bank of 18 America Corporation and NationsBank over the years has 19 been extraordinary both in terms of financial support 20 and exceptional leadership from their executives. 21 We support the merger and expect anticipate 22 that the new entity will do even more to support the 23 development of affordable housing and the creation of 24 economic opportunities in distressed communities. 25 Thank you. 26 MS. SMITH: Thank you. Mr. Smith. 312 1 MR. SMITH: Good afternoon, Madam 2 Chairperson, members. My name is Lloyd D. Smith and I 3 am the President and CEO of the Marshall Heights 4 Community Development Organization located in Washington 5 D.C. We serve Ward 7, which is -- has a population of 6 over 50,000, 96 percent African American. 7 Marshall Heights is a 19-year-old community 8 development corporation providing business development, 9 light industrial business incubators, commercial, 10 retail, we have developed 165,000-square-foot shopping 11 center with two banks and various other retail 12 commercial facilities. 13 We have over -- done over a hundred single- 14 family houses, nearly 500 multi-family units. Social 15 services, child welfare programs, SRO, community schools 16 and many, many other things that we do with the support 17 of NationsBank. 18 On behalf of the board of directors, I'm 19 pleased to lend our support of the NationsBank 20 acquisition and of the Bank of America Corporation. 21 We have enjoyed a strong and rewarding 22 partnership with NationsBank and its predecessor, 23 American Security Trust, for more than 11 years. 24 We started with a 250,000 line of credit for 25 our housing program for in-fill development that has 26 grown to a $750,000 line of credit, based on our 313 1 demonstration of increased production and our credit 2 capacity. 3 We have jointly developed a creative 4 partnership with NationsBank CDC. Chris LoPiano 5 [phonetic], who heads that in our Kennelworth light 6 industrial park as a result of a 1994 CDC tax credit 7 that we received from HUD and as a component of the 8 empowerment program. 9 This is one of the first and largest deals in 10 the country since only 20 CDC's nationwide were given 11 the two million CDC tax credit award. 12 In addition, NationsBank has invested an 13 additional one million in equity in this project at our 14 Kennelworth light industrial park. 15 We are about to commence a multi-use for sale 16 new housing development area program in the Deanwood 17 Burwell area in our area. NationsBank will provide much 18 of the needed equity and we will provide the 19 construction managing, marketing, sales and 20 compreshensive housing counseling services. 21 This partnership will enable us to increase 22 the scale of our activities and improve our ability to 23 target our efforts. 24 They have also -- Nations has also provided 25 several years of grant support, in particular a 26 three-year commitment of 15,000 per year for the 314 1 transitional housing program that we run. 2 They have been innovative, creative and have 3 tried to find ways to say this can be done. One of 4 their key staff persons, Chris LoPiano, came from the 5 Marshall Heights Community Organization. He worked with 6 us for eight years. So he knows the CDCs, he knows what 7 they need, he knows what can be done. 8 We expect to expand this effort. I'm also 9 wearing another hat today. I'm chairman of the new and 10 the first CDFI community development bank to be 11 organized in the district of Columbia, Washington D.C. 12 We hope to open the bank this fall in August or 13 September. NationsBank has participated with South 14 Shore Advisory Services in helping us set up this new 15 bank. 16 What have they done this? They, through 17 NCIAIF, they are investing a million dollars in equity. 18 We are going to share an ATM servicing agreement. They 19 are assisting us with furniture and assistance and we 20 are going to talk about holding deposits. 21 So they are assisting a fledgling startup 22 CDFI in the district, which will be the first one in the 23 country -- in our city, rather, to start up. They have 24 been very, very supportive of this effort. 25 So we are totally in support of this merger. 26 MS. SMITH: Thank you. Ms. Nakata. 315 1 MS. NAKATA: Thank you and good afternoon. 2 My name is Suse Nakata. I am CEO of Keystone Community 3 Ventures. Keystone assists nonprofit businesses whose 4 primary mission is to provide jobs for the low income, 5 disconnected, disabled and at-risk folks. We provide 6 unsecured debt and long-term vested management 7 assistance and guidance. It's a venture capital 8 approach for nonprofit run enterprises. 9 For the sake of disclosure, I also need to 10 say I've worked at Bank of America Community Development 11 Bank and Keystone receives operating support from BofA 12 Foundation. 13 Bank of America has proven itself a leader in 14 supporting community economic development and in 15 building communities. But this meeting is not about 16 identifying who is more relevant to California or to 17 low-income markets. This meeting is to discuss how to 18 ensure benefits to our low-income communities. 19 As I review the management chart for the new 20 bank, there is a disturbing message about the importance 21 of community development. I have been a trainer in this 22 room and at a dozen other Fed-sponsored locations. 23 When bankers have asked me, what makes the 24 difference between a good and great community 25 development banking program? My answer, without a 26 doubt, is the importance of corporate commitment and it 316 1 manifests itself in the organizational structure. 2 At Bank of America, the person with primary 3 responsibility for community development reports 4 directly to the CEO. The new bank will have at least 5 one more management layer. 6 This dilution is compounded by the fact that 7 the person with primary responsibility for community 8 development in the new bank has not been identified and 9 will not be identified evidently, during this comment 10 period. 11 So, in the absence of having the CEO's ear or 12 of knowing who is making recommendations or decisions on 13 community development, as a member of the California 14 Reinvestment Committee, we asked about specific numbers 15 or programs. The response, "No specifics, because the 16 bank needs to evaluate best practices." 17 May I be so bold as to propose six best 18 practices? 19 One, a commitment to develop and train 20 leaders of community-based organizations so that they 21 become the rightful and successful owners of economic 22 and housing developments. 23 Two, a focus to do the small, the inner city, 24 the rural deals, not just the showcase deals. 25 Three, to value inclusive in hiring seasoned, 26 nonprofit and public sector staff. Then listening as 317 1 the staff engages with the community. 2 Four, to set aside a portion of the 3 foundation budget for strategic community economic 4 development and not tie every allocation to regional 5 profits. 6 Five, to value community-based organization 7 input in program development as evidenced by advisory 8 boards and specific initiatives. 9 And, six, to fill the credit needs with the 10 right product, not the only product. 11 These components are integral to helping 12 build communities and need to be adopted by the new 13 bank. 14 The new bank has promised to retain the 15 structure of Bank of America Community Development Bank, 16 which is a request that I've heard repeatedly in the 17 last few panels. 18 But it is silent on the critical issues of 19 decision-making for that entity, on what happens to the 20 community development division of the Federal Savings 21 Bank, which is, frankly, the legal entity providing the 22 affordable housing credits outside of California. But 23 it's an integral part of Community Development Bank. 24 And, thirdly, about the huge differences in 25 corporate cultures or strategies. The promise to keep 26 community development bank simply as a legal structure, 318 1 in my book, is a hollow response at this time. 2 To get back to the question at hand of how to 3 best serve the credit needs of low income communities, 4 my response is for NationsBank to put into action 5 Mr. McColl's earlier statement to CRC, and I 6 quote, "Bank of America Community Development Lending 7 Group is best," unquote. And to put that statement into 8 action by retaining the mission, the strategies, the 9 current decision-makers and have them report to the CEO. 10 Anything less is a loss for our communities. 11 And, if that's the case, frankly, the communities might 12 be better served if the Federal Reserve would encourage 13 NationsBank to sell the Bank of America Community 14 Development Lending Group to an interested outside 15 lender such as Washington Mutual. 16 My comments are based on observations and 17 learnings. Supporting the proposed new bank at this 18 time is extremely difficult without a more detailed plan 19 on community development lending and investments. 20 I applaud the Federal Reserve for extending 21 the comment period to give the new bank more time -- 22 just wrapping up -- to share their implementation plan, 23 so that we may then provide meaningful input to the 24 board of governors. 25 Thank you. 26 MS. SMITH: Thank you. 319 1 MR. FRIERSON: Just to clarify one point. 2 The comment period was extended by the board. It 3 expires today. 4 Last week there was a submission sent to 5 current commenters, and the comment period for the 6 commenters who received that submission was extended to 7 July 17th, which is the same day that people appearing 8 at the meeting today can supplement their comments. 9 MS. SMITH: Thank you for the correction. 10 If there are no questions from the panel, 11 then we'll go on to the next one. Thank you very much. 12 (Pause in proceedings.) 13 MS. SMITH: If we could start with 14 Mr. Devine. 15 MR. DEVINE: That's me. 16 Good afternoon. My name is Richard Devine 17 and I'm here on behalf of the Center of Community 18 Change. The Center for Community Change is a national 19 nonprofit organization headquartered in Washington D.C. 20 that provides technical assistance and research on 21 behalf of local community-based organizations serving 22 low-income and predominantly minority constituencies. 23 For almost 30 years the center has been 24 especially active in advising communities groups on 25 their efforts to develop and implement community 26 reinvestment strategies designed to stimulate the flow 320 1 of private lending and investment to underserved urban 2 and rural communities. 3 The merger of NationsBank and Bank of 4 America, two of the nations largest banks, promises to 5 have important and profound implications for the 6 residence and businesses located in the many markets 7 currently served by these institutions. 8 CDC is mindful of the fact that many 9 community groups and different markets served by one or 10 both of these banks have complained about various 11 inadequacies in their CRA performance records. 12 Further, some of these local citizens groups 13 have also raised questions about whether the proposed 14 consolidation will result in reductions in lending or 15 deterioration in the quality of the essential banking 16 services for their areas. 17 In an effort to address some of these 18 concerns that have been expressed, the two banks 19 announced on May 20th they would make a ten-year, $350 20 billion community development commitment. 21 While substantial and impressive on its face, 22 the commitment lacks two important details. Lacks 23 important details about how this ambitious effort will 24 be undertaken, not just for the 22 states now served by 25 these two institutions, but for two -- new market areas 26 as well. 321 1 A detailed implementation plan should be 2 required by the Federal Reserve Board should the 3 proposed merger be approved. 4 Additionally, we believe the merged 5 institution should be required as a condition for 6 approval to establish and capitalize a new nonprofit 7 corporation that would have two principal purposes. 8 First, to improve access to and the terms of 9 credit for low and very low income households and market 10 areas affected by the proposed merger. 11 And, second, to preserve the affordable 12 housing inventory that is either rapidly being converted 13 to market-rate properties in places like the greater San 14 Francisco Bay Area or being left to deteriorate at an 15 accelerated place in communities where the conditions 16 for conversion to market-rate housing have yet to 17 evolve. 18 We advance this proposal because past 19 experience with mergers of lesser scope and magnitude 20 has demonstrated conclusively that multimillion or 21 billion dollar loan commitments, however 22 well-intentioned or implemented, do not address 23 fundamental issues of income and asset and equality that 24 permeate our society. 25 Also, we believe very strongly that 26 communities and populations now credit-scored below the 322 1 minimum established for participation in regulated 2 credit and banking markets should be accorded the same 3 benefits as the senior executives of NationsBank and 4 BankAmerica who realize great personal gain from the 5 favorable regulatory ruling. 6 With funds equal to those earmarked for the 7 care and comfortable retirement of senior executives, it 8 will be possible to acquire, rehabilitate and preserve 9 for at least an additional 35 years approximately 75,000 10 affordable housing units. 11 It is our understanding that as part of the 12 proposed merger senior executives of NationsBank and 13 Bank of America shall receive at no cost to them options 14 to purchase stock of a new holding company that price is 15 not available to the general public. 16 In addition to this benefit, senior 17 executives of each institution shall receive lump sum 18 cash payments and other compensation typically referred 19 to as golden parachutes. 20 A recent 8K filing by NationsBank has stated 21 that the company expects to incur pre-tax merger and 22 restructuring items of approximately $1.3 billion. What 23 fraction of this total amount will be devoted to exit 24 cost related to contract terminations and other 25 reorganization costs has yet to be disclosed. 26 But a recent article in the San Francisco 323 1 Chronicle stated that the five highest paid BankAmerica 2 corporate officers would collect a total of $65 million 3 in severance pay and windfall stock profits if they lose 4 their jobs, and, and I quote, "A thousand of the senior 5 managers are also covered by San Francisco banking 6 giant's generous golden parachute program. If they all 7 get dumped, they collectively would be entitled to 8 severance benefits estimated at well into hundreds of 9 millions of dollars." 10 Our proposed nonprofit organization will be 11 capitalized from two sources, a cash contribution from 12 NationsBank and Bank of America and other institutions 13 in similar circumstances such as Wells Fargo, Citicorp 14 or Western Travelers, equal to the sum of all exit costs 15 related to the employment of senior executives and stock 16 options equal in number and in all other respects to 17 those granted senior executives of the affected 18 institutions as part of actions requiring your 19 regulatory approval. 20 The initial cash contribution will match on a 21 dollar-for-dollar basis the sum of all golden parachute 22 payments, will allow the new corporation to commence 23 immediately and the stock options, assuming the 24 prosperity of the new holding company will provide 25 funding for future years. 26 If these measures are implemented, there 324 1 should be no need for additional funding. 2 I see that my time has expired. We have 3 submitted a written statement for the record here. 4 Essentially the position that we are espousing is that 5 the citizens of the communities affected by this merger 6 should be treated equally as senior executives of each 7 of these institutions, and the great personal benefits 8 they should be received should be shared and distributed 9 in the communities that they are supposed to serve. 10 MS. SMITH: Thank you very much. Mr. Lewis. 11 MR. LEWIS: Good afternoon, Madam Chairman, 12 members of the board, ladies and gentlemen from the 13 audience. My name is Al Lewis. I came here to share my 14 community's concerns and to ask the board for remedies. 15 I am the coordinator for the Save the Bank of 16 America Ocean Avenue Faxon Branch. A branch that 17 represents three neighborhoods and a community of about 18 50,000 people. 19 A year-and-a-half ago this bank closed, after 20 75 years of profitable operations. The bank was the 21 only one that we have in the immediate community. The 22 closest Bank of America is about a mile away or two 23 miles. 24 Bank of America told us at a community forum 25 that they would be happy to work with us to try to get 26 another bank for the community. The board of 325 1 supervisors in San Francisco had a hearing and they 2 adopted the resolution in which Supervisor Medina was 3 the writer, endorser of it, and it was sponsored -- it 4 was co-sponsored by Supervisor Tang, Behrman{}, Yaki, 5 Brown and others. 6 And essentially what it says was, whereas the 7 Bank of America, as a good corporate citizen, should do 8 whatever it can to keep the Ocean Faxon Branch open or 9 find a substitute financial institution to serve the 10 neighborhood, now, therefore, be it resolved that the 11 Board of Supervisors urges the Bank of America to keep 12 open its Ocean Faxon Branch or find a substitute 13 financial institution to serve the neighborhood before 14 they close the branch. 15 Well, needless to say, that Bank of America 16 ignored the community, it ignored the Board of 17 Supervisors and ignored its valued customers and decided 18 to close the branch on March 21st, 1997. 19 Since that time, we've had downsizing of the 20 community. Since the major portion of over 5 million -- 21 I am sorry, over $50 million in deposits were removed 22 from the community into -- split up into three other 23 communities where they had existing banks. 24 We have no bank. The merchants on the strip 25 are stranded for their immediate cash. Seniors are 26 affected and impacted because they have direct deposits 326 1 of Social Security. We have no lending, there are no 2 wire services for the Latino citizens or for the Chinese 3 citizens who use the wire services. 4 I'm also the Committee Chairperson for the 5 alternative banking, Committee for Alternative Banking. 6 When I wrote to Nancy Pelosi, our congress women, she 7 told me that, "In response to the Supreme Court ruling, 8 I am co-sponsoring House of Representative Bill 1151 9 which would codify the national longstanding policy of 10 the National Union Administrative Board regarding the 11 field of membership of the federal credit union." 12 In other words -- in other words, we tried, 13 the Committee for Alternative Banking, tried to find a 14 credit union in our community to ask them to expand 15 their services so that they could serve the credit 16 needs, the lending needs of all of the community 17 citizens. 18 However, the initiation of the American 19 Banking Association in which Bank of America is a major 20 contributor and a major member of sued the National 21 Credit Union Association to prevent them from expanding 22 into the community and expanding so that citizens in the 23 community might find financial services and products 24 that the bank had left them without those services. 25 So I have a letter here that I say that the 26 Bank of America is not in compliance with the Federal 327 1 Community Reinvestment Guidelines, and, since it has 2 reinvested little or no monies into the OMI community, 3 its agency as a nonprofit organization or its schools 4 and it violates the CRA Act. 5 In addition to that, the State of California, 6 the Attorney General's Office has sued the Bank of 7 America for fraud and about ten other complaints the 8 Attorney General has in case No. 968484 in the San 9 Francisco Superior Court. 10 In addition to that, the State of Texas, the 11 banking regulators are suing the NationBank for 12 circumventing the Texas banking laws of $5.8 billion 13 which they took out of the State of Texas and moved to 14 the headquarters of NationsBank. 15 So what really counts here? What counts is 16 the public and the Federal Reserve Board and what Allen 17 Greenspan will do about this merger. This process was 18 designed to regulate and supervise national banks to 19 assure a safe and sound competitive National Banking 20 system that supports the citizens' communities and 21 economies of the United States. It is a process to 22 bring the banks into compliance with the Community 23 Reinvestment Act and the expansions of access to credit 24 capital and the development of affordable housing and 25 supporting small businesses by providing startup and 26 expansion finance and working capital. 328 1 Thank you for the opportunity to speak in 2 behalf of those low-income and disadvantaged and at-risk 3 citizens in my community, and I hope that the board not 4 only listens but they will act. Thank you. 5 MS. SMITH: Thank you very much. Mr. Omoto. 6 MR. OMOTO: Thank you. My name is Martin 7 Omoto. I am the Executive Director of the California 8 Nevada Community Action Association representing 9 community action agencies in both states to provide 10 direct services to over 4 million low-income people in 11 both states. 12 Currently our association has no position on 13 the proposed merger, but I am here simply to state and 14 raise concerns of the proposed merger's impact on low- 15 income Californians and Nevadans, particularly those in 16 rural areas. 17 First, many of our agencies in California and 18 Nevada, and they are both public and private nonprofit 19 agencies, have already and effective partnership with 20 Bank of America on local community programs. Our 21 concern is we don't want to lose that. 22 Second, we are also concerned the proposed 23 merger could mean or could result in bank branches, 24 especially those in rural areas, and also low-income 25 areas being closed. We are concerned that the proposed 26 merger could result in the reduction or elimination of 329 1 services impacting low-income people in Nevada and also 2 in California. We are concerned that the proposed 3 merger could mean the increased -- a result in increased 4 fees that would make necessary banking services for the 5 elderly, for the low-income people in the state less 6 accessible. 7 Concern that the proposed merger could impact 8 the upcoming mandated electronic fund transfer of 9 benefits for retirees and SSI recipients, millions in 10 the state who are unbanked and might find it difficult 11 to get an electronic transfer account. 12 Recently in the San Francisco Chronicle, I 13 believe, the CEOs of both NationsBank and Bank of 14 America recently wrote their commitment, their pledge 15 for $350 billion in local community lending is a floor, 16 not a ceiling. 17 Our association is here to make sure or to at 18 least raise a concern that floor is not a trap door for 19 low-income people. 20 Finally, we want to applaud the Federal 21 Reserve Board members here that -- of holding these 22 hearings in the first place and we urge you to hold 23 additional hearings in California. I also personally 24 applaud your stamina. So thank you. 25 MR. LEWIS: I want to extend my thank you 26 also for the board's patience and stamina. 330 1 MS. SMITH: Ms. Gibson. 2 MS. GIBSON: Good evening. My name is Rose 3 Gibson. I am a city council woman in the city of East 4 Palo Alto. I've also chaired a coalition to bring a 5 bank to East Palo Palo Alto and most recently chaired 6 the Special Banking Task Force which represented 7 community organizations which included the Community Law 8 Project, which I've listed as representing today. 9 I appreciate the opportunity to express the 10 community's concerns regarding the merger of Bank of 11 America and NationsBank. And this clearly here just to 12 be sure we express the reasons why we have some 13 concerns. 14 Over the past years Bank of America has 15 endorsed the notion of addressing the banking needs of 16 low and moderate income customers. This can be seen in 17 their community reinvestment projects such as the Jam 18 and Hoops Basketball Program and the East Oakland Youth 19 Development Center. However, East Palo Alto is one 20 community that Bank of America did not include. 21 East Palo Alto is a city with a population of 22 approximately 25,000, which is predominantly African 23 American and Latino. Throughout its history, East Palo 24 Alto has been greatly underserved by banking 25 institutions. 26 Fifteen years ago many of the bank branches 331 1 that once existed in East Palo Alto closed. Bank of 2 America was one of the first to leave. As a result, 3 residents must travel long distances to deposit their 4 paychecks, to withdraw cash and to get change for their 5 businesses. 6 Local merchants report that they are unable 7 to develop the kinds of relationships with lenders that 8 could result in access to credit. In addition, the city 9 reports having difficulty securing loans as well as 10 other discriminatory lending practices despite federal 11 Fair Lending Laws. The Home Mortgage Disclosure Act 12 data for 1996 suggests that only 68.42 percent of home 13 loan applications from East Palo Alto were ultimately 14 approved. 15 In addition, local businesses reports having 16 difficulty securing loans and receiving good rates of 17 interest on their loans. 18 Seventy-two percent of the small businesses 19 responding to an EPA Can Do, which is a local CDC, 20 survey reported that financial institutions for small 21 businesses in the community, they reported that they 22 were -- they rated them either very poor or poorly. 23 Very poorly at 48 percent and poorly at approximately 24 24 percent. 25 Only eight percent of the small businesses 26 responding to the East Palo Alto Can Do survey reported 332 1 that financial institutions met their credit needs. 2 Because of this, East Palo Alto developed a 3 program called the financial services incentive program. 4 This program was developed to make it easier and more of 5 an incentive for banks to locate in East Palo Alto. As 6 a result, Bank of America began to provide some grants 7 to East Palo Alto organizations. However, this is not 8 enough. 9 Whenever we talked to bank executives about 10 opening a branch in East Palo Alto, the reasons for not 11 doing so always boiled down to money and profits. The 12 absence of a bank in East Palo Alto is a constant 13 reminder to residents that they are being deprived of 14 something that every community deserves. 15 Bank of America's merger application states 16 that low and moderate income markets have proven to be 17 profitable and valued business segments for both banks. 18 However, this has not been our experience. Bank of 19 America has refused to open a branch, despite their 20 knowledge of economic development progress within our 21 city. 22 On June 27th we had our first groundbreaking 23 ceremony on Phase I of a major retail center with Home 24 Depot, Office Depot, Comp U.S.A. and Good Guys as our 25 major anchors. 26 It took nearly ten years to get the BofA ATM. 333 1 So we wonder how long it will take to bring a branch to 2 our bank. 3 The merger would facilitate more branch 4 closures and will also create the job losses. And East 5 Palo Alto is a living example of some experiences. 6 Since I only have a few minutes left, I'm 7 going to close by saying that the Community Reinvestment 8 Act was enacted to encourage banks to meet the credit 9 and banking service needs of the entire community, which 10 includes low and moderate income neighborhoods. And 11 East Palo Alto is still underserved, and, although Bank 12 of America/NationsBank have a great plan for community 13 reinvestment, East Palo Alto does not seem to be 14 included in that plan and other communities such as 15 ours. 16 So I want to thank the Federal Reserve Bank 17 for this opportunity and hope they would take into 18 consideration the banking needs of East Palo Alto and 19 other communities of low and moderate income within the 20 State of California. 21 MS. SMITH: If you haven't already done so, 22 please do submit your full statement for the record. 23 MS. GIBSON: All right. I have another one 24 I'll submit to you, not this one. 25 MS. SMITH: Mr. Randolph. 26 MR. RANDOLPH: Good afternoon, Madam 334 1 Chairman, members of the committee, the East Palo Alto 2 Community Alliance and Neighborhood Development 3 Organization, EPA Can Do for short, wishes to thank you 4 for the opportunity to present testimony regarding 5 proposed merger of NationsBank and Bank of America to 6 the City East Palo Alto. 7 My name is Leonard Randolph and I'm the 8 Executive Director of EPA Can Do, a nonprofit community 9 development organization whose mission is to enhance the 10 quality of life for all residents of East Palo Alto by 11 empowering our members to engage in housing, economic 12 and community development. 13 EPA Can Do was founded in 1989 as a direct 14 result of community residents organizing to attract a 15 financial institution to East Palo Alto. We serve a 16 low-income population in San Mateo County, one of the 17 wealthiest counties in the country. The median income 18 for our city, approximately 34,000 for a household of 19 four, so approximately half of the county, $68,600 a 20 year income. And 18.6 percent of our population lives 21 below the poverty -- U.S. poverty level, according to 22 the 1990 census. 23 The private sector and the surrounding 24 jurisdictions contributed to these conditions through 25 pillaging of our resources and disinvestment. 26 I would like to raise three concerns with 335 1 respect to the merger of NationsBank with Bank of 2 America and the moving of the corporate headquarters to 3 Charlotte, North Carolina. 4 First, as a community development 5 organization, CDC, that is engaged in affordable housing 6 development, we are extremely concerned about the 7 financial potential impact this merger will have on 8 lending for multi-family housing developments. 9 I applaud the ten-year $350 billion 10 commitment in community development lending and 11 investment that, as Mr. Hugh McColl described as a 12 floor, not a ceiling. 13 I also commend them on their commitment to 14 acquire, build or rehabilitate 50,000 affordable housing 15 units over the same time period and a $115 billion 16 commitment toward this endeavor. 17 To date, however, there has been no 18 commitment from NationsBank to prioritize loans or lines 19 of credit for affordable housing development serving 20 very low-income households, those that are at 50 percent 21 of median income. 22 As the median income of East Palo Alto is at 23 50 percent of the county, our ability, meaning EPA Can 24 Do, the ability to provide affordable housing 25 opportunities for our residents, will be severly 26 hampered should Nations not support these developments. 336 1 We are equally concerned with this merger the 2 new CDC went into the California market to develop 3 housing. I am well aware that NationsBank CDC has been 4 extremely successful in developing over 14,000 units, 5 but having them enter this heavily saturated market 6 makes me uncomfortable. 7 Community-based and grass root development 8 organizations are uniquely qualified to represent, 9 develop products and provide services that truly benefit 10 our communities. Removing this local connection will 11 mean that the concerns of the community will give way to 12 the bottom line of the disconnected outside agency. 13 In my opinion, this would lead to the demise 14 of community-based groups, the displacement of low- 15 income households and ultimately the destruction of 16 community. 17 Second, Mr. McColl indicated that it was 18 their intention to, quote, "Employ more people, lend 19 more money, do more business with minority vendors, be 20 more active in the community and generally make a bigger 21 difference in our predecessor institutions," unquote. 22 These are noble intentions indeed, and I 23 admire his commitment to community development. But I 24 do have a concern about past performance and future 25 accountability. 26 To make the best difference in our community, 337 1 we needs the presence of a neighborhood-based financial 2 institution with local employees and advisory board. 3 The City of East Palo Alto, as my previous speaker just 4 mentioned, has been without a financial institution 5 since 1984. 6 The former Bank of America site closed in the 7 1970s is now home for a MacDonalds. A Wells Fargo site 8 also closed in the '70s is now home for a number of 9 nonprofit organizations. The last bank left the city in 10 1984 and their building now houses the city's community 11 development department. 12 While East Palo Alto does not have a single 13 bank branch, we have over 12 locations, including 14 convenience and liquor stores, where our residents cash 15 cash checks and get money orders at exorbitant prices. 16 Disinvestment by bank's over the past 14 17 years has dealt a severe blow to our community eroding 18 the city's economic base, forcing money out of the 19 community and creating hardship for our residents. 20 In June of this year, Bank of America opened 21 the first ATM connected to a major financial institution 22 in our community. And while I applaud this step, I am 23 ashamed that it took two-and-a-half years to develop it 24 from whence first discussion occurred with the Bank of 25 America. 26 Regardless of how much banking pattern is, 338 1 the surveys will tell you that in-store banking and 2 electronic banking are what people find convenient, this 3 does not tell you why check-cashing outlets and pawn 4 shops flourich in low-income communities. 5 In the last ten years, as banks have 6 abandoned low-income communities, the number of pawn 7 shops have doubled. There is plenty of financial 8 activity going on in our communities, but at exorbitant 9 prices and in an unregulated environment. 10 Since I am short on time, I will skip ahead. 11 If NationsBank and Bank of America are going 12 to reach lending roles in low-income communities, it 13 needs to be a full participating creating conditions 14 that make lending possible. This includes not direction 15 -- job creation to consumer and business lending, it 16 also means direct job creation. 17 The disproportion of closing of branches in 18 low-income communities and the refusal to open new ones 19 impacts the joblessness and spending rates in these 20 communities and results in stagnant local economies. We 21 honor bank's need for best economies in order to invest, 22 they must then participate fully in the process. 23 In conclusion, we do not support the proposed 24 merger of NationsBank with Bank of America unless the 25 Federal Reserve requires them to clearly define their 26 strategy in low-income communities whose deposits they 339 1 hold. 2 We believe this is the only way the 3 unscrupulous, unregulated financial system that is 4 currently the reality in low-income communities will 5 disappear. 6 Additionally, we want NationsBank and Bank of 7 America to commit specifically to opening fully-staffed 8 branches in East Palo Alto and other low-income 9 communities. 10 Thank you. 11 MS. SMITH: I don't have our last speakers 12 name. 13 MR. BLIESNER: On behalf of the City and 14 County of San Diego, I'd like to express my appreciation 15 for your perseverance and your willingness to listen to 16 public input in this merger. 17 The Reinvestment Task Force is a quasi -- 18 MS. SMITH: Could you say your name for the 19 record? 20 MR. BLIESNER: My name is Jim Bliesner. I'm 21 the Reinvestment Director of the San Diego City and 22 County Reinvestment Task Force. 23 The task force is a quasi-public agency 24 established by the San Diego City Council and the County 25 Board of Supervisors in 1977. We have served 26 continuously since then to monitor lending practices and 340 1 to develop strategies for reinvestment. 2 The task force is charged by city and county 3 policy to develop localized reinvestment plans with all 4 lenders under CRA doing business in San Diego. 5 We received that charge as a result of a 6 long-term analysis which showed significant patterns of 7 disinvestment by major lenders. 8 The task force has had a productive 9 partnership with the Bank of America defined by San 10 Diego reinvestment plan developed in 1992. The 11 reinvestment activities of the bank have been recorded 12 annually and reported to the city council and the county 13 board of supervisors. 14 The performance of the Bank of America under 15 that agreement has been stellar, and in many ways has 16 set the standard for reinvestment in the San Diego 17 region. The activities of the Community Development 18 Bank in doing affordable housing throughout the region 19 has been aggressive and innovative in many ways. 20 We take issue with some potential dangers 21 represented by this merger. Inasmuch as this merger 22 represents a threat to the use of the Community 23 Development Bank as a method for doing CRA, we are 24 opposed. 25 Inasmuch as this merger represents some 26 movement by the merged bank away from recognizing and 341 1 validating the crucial benefits of forming specific 2 local partnerships to eradicate disinvestment, we are 3 opposed. 4 Inasmuch as this merger represents the 5 potential for higher fees for home loans, higher fees 6 for checking accounts, for check cashing services, for 7 small business loans and for other basic banking 8 services, we are opposed. 9 Inasmuch as this merger represents increased 10 costs, limitations and services, increased interest and 11 fee rates for micro and small business borrowers, we are 12 opposed. 13 In addition to these concerns and objections, 14 I'd like to highlight some specific issues with the 15 performance of the Bank of America in the San Diego 16 region and seek redress in this merger process. 17 As we stated, the Community Development Bank 18 with the Bank of America has exhibited stellar 19 performance in its stated goal of doing community 20 reinvestment. 21 What has been missing with the bank has been 22 the recognition in the mainstream bank that it too has 23 responsibility for implementing CRA reinvestment 24 activities. 25 For example, of the top ten home mortgage 26 lenders in the San Diego market, there is an annual 342 1 rejection rate over a period of five years for African 2 American borrowers of about 22 percent. That's the 3 average rejection rate for the major lenders. 4 Overall, this rate is higher than rejection 5 rates for other ethnic groups and for Caucasions, but 6 this rate, high rate, is exceeded by the Bank of America 7 consistently. On average over five years the Bank of 8 America shows a rejection rate of 40 percent for this 9 population. 10 This is almost twice the rate of other 11 lenders. It's a striking statistic. We ask, what 12 lending policies of NationsBank will mitigate this 13 problem? 14 The Bank of America has shown a consistent 15 decline in its level of home mortgage lending in 16 minority communities under 120 percent of median income 17 between the years of 1992 and 1996. 18 Though the Bank of America is always one of 19 the top ten lenders in this market, if they are compared 20 with their peers, their market share has shown regular 21 decline or sporadic behavior at best. I am not sure if 22 this is a marketing problem or loan approval policies. 23 On small business lending, of course we don't 24 have a full statistical accounting as yet, our 25 experience in small business lending is defined by a 26 series of community-based small business credit needs 343 1 assessment. In those small business credit needs 2 assessment, what we find consistently, and particularly 3 in communities served by the Bank of America, is that 4 the rejection rate for small business loan applications 5 is higher than regional or national averages in low- 6 income communities. 7 We have been dismayed by the absence of the 8 Bank of America from key reinvestment initiatives in San 9 Diego. They are the only major bank in California not 10 to invest in San Diego's community development financial 11 institution. They have ignored our local banker's 12 lending consortium. 13 In conclusion, the task force has eight 14 reinvestment plans which has been endorsed and supported 15 by the City of San Diego and board of supervisors, 16 endorsed conceptually and financially with the 17 commitment of public funds to the development or the 18 enhancement of those plans. Last year these plans 19 generated $601 million into San Diego's low income 20 communities. 21 CRA investment in San Diego is saving our 22 neighborhoods from significant decline. That represents 23 a ten-to-one leverage of public funds. We strongly 24 endorse the benefit of localized reinvestment planning 25 by national banks. 26 As a famous member of congress once said 344 1 about the electoral and democratic process, he said, Tip 2 O'Neil said, "All politics are local." We think that 3 that axiom should apply to the emergence of the national 4 bank as well. 5 Thank you very much. 6 MR. FRIESON: Mr. Devine? 7 MR. DEVINE: Yes? 8 MR. FRIESON: May I ask you a question, 9 please? 10 MR. DEVINE: Yes. 11 MR. FRIESON: Is it your view that the board 12 would have the authority, under the Community 13 Reinvestment Act, to require the type of funding for 14 your nonprofit organization that you described? 15 MR. DEVINE: It is my view that the board can 16 impose any conditions it wants in this merger and get 17 approval from the applicants. That's simply, those are 18 the facts of the matter. 19 Whether the specific legality of the 20 Community Reinvestment Act either mandates or requires 21 or allows you to do that, I am not an attorney, I don't 22 know. 23 I think that if the Board of Governers impose 24 as a condition of merger that the golden parachute 25 payments be matched by a contribution to a nonprofit 26 organization chartered under the purposes that we've 345 1 established and similar stock options, that those 2 conditions would be agreed to. 3 MR. FRIESON: And I have a request from 4 Mr. Lewis. Could you provide us with a little more 5 information about this litigation in Texas over the 6 deposit? 7 MR. LEWIS: Yes, sir. 8 MR. FRIESON: Do you have a cite to the 9 litigation? 10 MR. LEWIS: I can provide it for you. It was 11 a -- it's a clipping I have in the newspaper. 12 MR. FRIESON: That's fine, if you can provide 13 it to us. 14 MR. LEWIS: I will. The Texas regulators are 15 currently looking into it. The State Attorney General, 16 Dan Lundgren, a case that is pending, settlement in the 17 Superior Court of San Francisco, attacks the issues of 18 fraud and mispayment, overpayment and the fees -- and 19 fees. 20 MR. FRIESON: Thank you very much. 21 MR. LEWIS: You are welcome. Thank you. 22 (Pause in proceedings.) 23 MS. SMITH: We are ready to start with 24 Mr. Butts. 25 MR. BUTTS: Good afternoon. My name is 26 George Butts and I serve as president of ACORN Housing 346 1 Corporation. ACORN, for those of you who may not know, 2 stands for The Association of Community Organizations 3 for Reform Now. And the ACORN Housing Corporation we 4 like to call the service arm of the organization, and we 5 provide loan counseling and some development. We are 24 6 states now, 24 cities now, with two hopefully opening by 7 the end of the year. 8 It's not the usual role for ACORN Housing 9 Corporation to testify to the Federal Reserve Bank in 10 favor of the merger of banks. This is a different role 11 for us. 12 We're living in a country where the home 13 ownership rate for white households is 72 percent, but 14 the home ownership rate for black households is 45 15 percent and Hispanic households of only 42 percent. 16 Redlining and unfair barriers to credit have profoundly 17 impacted our communities as we will continue to speak 18 out and we will continue to speak out on these issues. 19 But we're here today because NationsBank 20 stands out as a leader in the community reinvestment 21 field. They're leaders for some very specific reasons. 22 First, NationsBank has recognized that community 23 organizations are the vehicles for real success to the 24 community. 25 We have too many banks which believe that an 26 occasional loan to a community development corporation, 347 1 a small grant means a partnership. 2 NationsBank has invested in building the 3 infrastructure for the nonprofit community organizations 4 to grow and produce. For us that means our housing 5 counseling program has grown with Nations from five 6 cities to, now, 11 cities across the country. We have 7 expanded the housing staff working in Nation's cities 8 from 10 to 32. 9 Second, NationsBank has produced, the ACORN 10 Housing Corporation NationsBank partnership alone has 11 produced over $236 million in mortgages. Virtually all 12 of these loans were to lower income households with 13 small down payments, with non-traditional credit, with 14 cash-on-hand, with older urban housing stock, and these 15 loans performed well and with low delinquencies. 16 Third, NationsBank has been flexible. They 17 were the first multi-state lender to negotiate their 18 mortgage underwriting standards with us, and their 19 having stepped forward did a lot to bring our kind of 20 underwriting standards for low-income people into the 21 mainstream of the mortgage market. 22 At the time, these things were pretty 23 radical, but today no one thinks twice about the 24 appropriate use of low down payments, non-traditional 25 credit, foods stamps as income, voluntary child support, 26 cash on hand or steady income rather than the same job 348 1 for two years. 2 In the early days plenty of lenders talked 3 the talked but Nations rewrote the mortgage program. 4 Within the year, we were doing three to four hundred 5 mortgages a year in cities like Houston and Dallas, 6 Texas where other lenders told us low-income people told 7 us couldn't even own a house. 8 Fourth, NationsBank is innovative. We are 9 now talking with them about providing significant 10 pre-development and interim financing. Nonprofits lose 11 out on the bidding for affordable multi-family housing 12 project to wealthier for-profit speculators, unless we 13 can move quickly to evaluate and acquire 14 Nations is hammering a 30-day fast track 15 development fund so that more multi-family properties 16 around the country can be purchased, upgraded and 17 maintained as affordable housing by nonprofits. 18 NationsBank views their commitment to our communities as 19 part of their business. 20 Many lenders view the community reinvestment 21 as a legal obligation rather than a core market. 22 With their new $350 billion commitment and 23 their aggressive 50,000-unit target, we are seeing them 24 view our community as a market of its own. 25 For me, the single event that best 26 illustrates the NationsBank commitment to our 349 1 communities occurred a few years ago when the Community 2 Reinvestment Act was under attack in congress by radical 3 right-wing republican. NationsBank was the only 4 national bank that took a stand ino support CRA. 5 When I say public, I am not just talking 6 about writing letters. Cathy Bessant sat next to me in 7 front of a hostile banking chair who wanted to hand our 8 heads to us on a plate and told the congressmen exactly 9 what they didn't want to hear. 10 She testified that NationsBank was against 11 any effort to weaken the CRA. NationsBank was bucking 12 the industry mainstream, but the message was clear, 13 NationsBank saw the underserved covered by the Community 14 Reinvestment Act as their market. In that first 15 negotiation, that's exactly what we asked them to do for 16 us. 17 NationsBank 350 billion ten-year community 18 investment commitment is different from the commitments 19 we see from other lenders. 20 Nations senior management sat down for a day 21 with us and the product of those discussions shows up in 22 a single-family, multi-family and economic development 23 commitments. 24 (Bell) 25 MR. BUTTS: I'm not done. 26 But to sum up quickly, when the rubber meets 350 1 the road, they're not just talking the talk, they're 2 actually doing what they say they're going to do. 3 They'll make credit work for low and moderate income 4 people and they'll work with community institutions. 5 The fight for affordable housing and fair access to 6 credit is not over, not by a long shot. 7 NationsBank has been an ally among leaders 8 and the leader in these struggles, and we believe 9 they'll bring to Bank of America markets the same 10 attitude of innovation, flexibility and production. 11 Thank you. 12 MS. SMITH: Yes, please do submit your full 13 statement for the record. 14 Ms. Galvin. 15 MS. GALVIN: Yes. My name is Karen Galvin, 16 and I am a board member with the Summerhill Neighborhood 17 Development Corporation. SNDC is a nonprofit community 18 development corporation in downtown Atlanta that is 19 dedicated to revitalizing a community that is full of 20 assets that have been overshadowed by crime, poverty, 21 and drugs. My statements today are in strong favor of 22 the NationsBank acquisition of Bank of America. 23 Two years ago my husband and I began the 24 process of finding and purchasing a new home. We 25 weren't just looking for a house, we were looking for a 26 true community. One in which you could sit on the front 351 1 porch and wave to people, one in which neighbors knew 2 each other and looked after each other. 3 We were looking for a diverse, mixed-income 4 community in which residents felt empowered against 5 crime and urban decay. 6 Some friends of ours told us about the 7 Summerhill neighborhood. That was historically very 8 prosperous, had been overrun by highways, model cities, 9 crime, and was now in the midst of revitalization 10 efforts. 11 Our very first meeting was with a staff 12 person with SNDC and a representative of NationsBank 13 CDC. It was at that meeting I first heard of the 14 partnership between NationsBank and SNDC. It was at 15 that time I realized that both entities were committed 16 to rebuilding a community by uplifting its residents and 17 not just building houses. 18 My husband and I that day bought a house, but 19 we also bought into a vision. After moving into the 20 Summerhill community, the dedication of SNDC and its 21 partner, NationsBank, expired me to join the board of 22 directors. Since that time, SNDC has had numerous 23 partners, but none has risen to the level of commitment 24 that NationsBank has exhibited. 25 Other corporate sponsors have come into our 26 community, built a few homes, co-sponsored a few events 352 1 and moved on to the next media-focused area in the city. 2 NationsBank has proved time after time that 3 they are committed to being with us for the long hall. 4 The CDC always strikes the balance of 5 empowering the community to revitalize itself as opposed 6 to merely pouring money into various situations for 7 short-term solutions. 8 They have referred us to various resources to 9 assist with more development, introduced and advocated 10 for us with various foundations that assist us with 11 providing programs and services to our children and 12 elderly residents, and they have also provided technical 13 support for community mobilization against crime and 14 housing code violations. 15 Currently, they are in the process of 16 partnering with us to complete the Terry Place Housing 17 Development in which I reside, which is 40 houses which 18 are mixed income. They also just signed an agreement to 19 partner with us to complete another area in the 20 community called the Orchard. 21 The Orchard was started five years ago by 22 another bank institution that was partnering with us, 23 and it was left far from completion. Once again, 24 NationsBank saw a void and volunteered to assist us in 25 filling it. 26 I cannot begin to relate to you the 353 1 excitement and the appreciation of the residents in this 2 community. 3 In closing, I see the acquisition of 4 BankAmerica by NationsBank as an opportunity for 5 NationsBank to continue its positive work in even more 6 communities. 7 As a former antitrust attorney, I realize 8 that has businesses grow as quickly as NationsBank has 9 grown over the past few years, people start to get 10 nervous, but NationsBank has proven that they are a 11 responsible and committed citizen partner -- citizen 12 partner with us. As they continue to grow, I truly 13 believe that their efforts to empower people and build 14 communities will become even more far reaching parks. 15 I thank you for this opportunity to speak 16 today and again I fully support the merger. 17 MS. SMITH: Thank you very much. Ms. Ford. 18 MS. FORD: My name is Carolyn Ford. I'm the 19 Executive Director from North Florida Education 20 Development Corporation, and I come out of North 21 Florida. 22 I'm here to support the merger for 23 BankAmerica and NationsBank. As I listen to a lot of 24 the testomonies and I kept thinking what I had to say 25 about it from a personal basis, coming from a community 26 that's kind of void completely of banks altogether. 354 1 I'd like to talk a little about BankAmerica, 2 which is more or less a west coast bank, and how I 3 became involved with them. 4 I'm a recent graduate of DTI. That's 5 Development Training Institute. And BankAmerica 6 financed that fellowship partly. While I was there in 7 training, in training with other 35 nonprofits 8 throughout the nation, and I was trained in many things, 9 someone from a very rural community such as Gasden 10 County where you have 38 percent poverty level. This 11 kind of commitment from a bank is kind of unheard of in 12 our area. 13 Since that time, NationsBank has acquired 14 Barnett Bank which is in our area. So they have been in 15 our area about approximately six months. Since that 16 time they have reached out to our very impoverished 17 community. 18 I have had many meetings with the local 19 NationsBank community development person there, and we 20 are in the process of developing a partnership where we 21 can -- we'll be able to, really, to bring affordable 22 homes into the area. 23 The last home that was built in my county was 24 like in 1994. So you see some of the problems that -- 25 we have some local banks there, some home, rural banks 26 there, but home ownership and business development is 355 1 kind of unheard of. 2 So, with the merger of Bank of America, which 3 I know a lot about, and their commitment to low-income 4 communities and with the merger of NationsBank, it has 5 to be a win/win situation for us in North Florida. 6 Also, I am also involved with the Stand Up 7 for Rural American campaign where BankAmerica and 8 NationsBank are also members of their campaign. So 9 their commitment to rural America is -- to rural America 10 is just exciting at this moment, because, you know, 11 rural America has just kind of been overlooked pretty 12 much by everybody. 13 So, but their commitment in terms of the $10 14 billion in lending and investment to foster economic 15 development in our area is just exciting at the moment. 16 I think that with this merger there has to be the kind 17 of vision that all people especially in these -- in poor 18 communities throughout this nation to benefit from -- 19 it's just not how you benefit from. 20 A lot of the things that have been said here, 21 I have to agree, I really don't understand, so I rely on 22 you all to really tie down the numbers and really I 23 guess put their feet to the fire in terms of specific 24 kind of things, but, when it comes to partnerships, this 25 is unheard of in our area. 26 I just want to thank you for allowing me to 356 1 come here and speak to you and the fact that we support 2 the merger in North Florida. Thank you. 3 MS. SMITH: Thank you. Mr. VanbBrunt. 4 MR. VANBRUNT: Thank you, Madam Chairman and 5 members of the committee. 6 My name is Mark VanBrunt, I am a Deputy Vice 7 President for community development with the National 8 Council of LaRaza. NCLR is the nation's principal 9 national Hispanic organization representing more than 10 200 affiliated organizations in 32 states, District of 11 Columbia and Puerto Rico. 12 I personally serve this affiliate base with a 13 range of urban and rural housing community development 14 programs for 22 years. 15 As an organization, we're committed to 16 reducing poverty and discrimination and improving life 17 opportunities for the more than 30 million American of 18 Spanish descent. 19 NCR approaches these issues from two 20 positions, two roles and perspectives. As an advocate 21 we're very much interested in the larger policy 22 implications of legislation, it's implementation and the 23 rule making that's associated with that that may produce 24 disparate impacts on Latinos in all income and ethnic 25 communities. 26 To this end, we would submit to the board 357 1 formal comments which are attached for the record. 2 But NCR is also very concerned about helping 3 affiliates achieve a meaningful local impact for our 4 common customer, which is the Latino family. 5 Briefly, I'd like to inform the board of some 6 concrete ways in which the current bank relationships 7 have had this kind of impact. I should say I'm not 8 familiar with the whole national, the totality of it and 9 the national scope of their activities, but I would 10 speak to ours with our affiliates. 11 I can only echo previously, what's previously 12 been said about a long relationship with Bank of 13 America, being our office serving predominantly the 14 southwest. The support of the community development 15 staff, the capital of particularly the community 16 development bank and more recently we have great 17 expectations for the Rural 2000 initiative and its 18 resources. 19 Our relationship with Nations is a lot more 20 recent, the last -- just over the last two years. They 21 have made some significant commitments that have 22 enhanced our capacity and effectiveness to particularly 23 have some local impact with our affiliates, three ways. 24 First, we've really received some direct staff support, 25 support that has allowed us to reach new markets and 26 more affiliates with transactions that are both 358 1 traditional and non-traditional. 2 So, in addition to housing development and 3 home ownership network which we've pursued for sometime, 4 we have been able to assist affiliates with other 5 priorities such as essential community facilities, 6 charter schools and economic development projects. 7 Secondly, pre-development and capacity 8 investments to these projects by Nations has proved very 9 critical in helping them become operational in starting 10 them up. 11 Third, I'd say, especially over the past 12 year, the Nations community development staff has played 13 a key role in helping us evaluate and define investment 14 strategies and products to serve more of our affiliate 15 base in some unique ways. 16 This same kind of commitment has been 17 extended to a number of affiliates and their boards 18 themselves, which we have appreciated. 19 To this end, NCR expects to soon consummate 20 an agreement with the bank as a major capital 21 contributor to our expanding affiliate partnerships, 22 which we call the Initiative to our Partnerships of 23 Hope. 24 In conclusion, I would characterize our 25 relationship as very positive and fruitful and we would 26 say that we have every expectation that the merged bank 359 1 would be able to address both the policy concerns raised 2 in our comments as submitted and continue to expand the 3 investments which I have described above, which are so 4 critical to expanding and reaching Latino market. 5 Thank you. 6 (Pause in proceedings to change Court 7 Reporters.) 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 360 1 MR. McNULTY: My name is Robert McNulty. I'm 2 president of Partners for Livable Communities. My 3 statements today are to emphasize the key involvement of 4 NationsBank and the leadership of community investment 5 over the last decade in this country. Partners is a 6 25-year-old nonprofit organization that grew out of a 7 national conference on neighborhoods. 8 Our board is made up of governors. Paris 9 Glendenning serves on our hoard, commentators, Neil 10 Pierce, the writer, the publisher of Governing Magazine, 11 Peter Harkness, Mayor Webb of Denver, Monsignor Linder of 12 the New Community Corporation is vice chair of our board, 13 and the chair is Linda Good. Past trustees have included 14 Michael Wu of Los Angeles City Council, Wanda Vinski, and 15 currently serving on our board is Katherine Vinson of 16 NationsBank. 17 Partners believes livability is an equal 18 opportunity goal. We use community mobilization 19 asset-based conference. Community development strategies 20 and social equity are the concept of fairness as 21 strategies to effect change and create more livable 22 communities for all citizens. 23 Partners has served as a bridge to create 24 first-time racial partnerships in Richmond, Savannah, 25 Memphis, Chattanooga, and recently we put together a 26 white leadership pledge of $200 million investment in 361 1 downtown Kansas City in the historic African-American 2 18th and Vine neighborhood. 3 Thus I do not come lightly to the statement that 4 NationsBank, through its Chair Hugh McColl, through it's 5 president Ken Lewis, and for the president of the 6 community investment, Kathy Bessant, have put in place in 7 the last decade a culture of community reinvestment 8 leadership for the corporation, for their market 9 communities, and for a national policy on this agenda 10 that is the exemplar in the country, bar none. 11 As examples, we are pleased to be associated 12 with NationsBank in 1992, '93, and '94 with a republican 13 secretary of HUD, a democratic secretary of HUD, a 14 republican secretary of HHS, and a democratic secretary 15 of HHS to research with Johns Hopkins a way of 16 restructuring the categorical programs to try to give 17 more independent ability of supporting families and 18 community across America. This result was published and 19 distributed, was sponsored by NationsBank, some six years 20 ahead of the restructure of welfare entitlements. 21 We were a cosponsor of Blueprint 2000, a program 22 undertaken by NationsBank with the National Community 23 Reinvestment Coalition, the National Council of LaRaza, 24 the National Urban League in 1994, '95, and '96, which 25 brought together 500 citizens throughout NationsBank's 26 community of trying to create a team work to meet 362 1 community reinvestment goals and set priorities for 2 furthering. 3 We were also part of a planning team for 4 community capitalism, rediscovery of the market of 5 America's urban neighborhoods hosted by Columbia 6 University in 1997, chaired by Hugh McColl. All 65 7 business leaders, government, and community practitioners 8 called for a self-interest redefinition of investing in 9 the economics of our inner city. Again, a leadership 10 initiative continuing today done by NationsBank. 11 For these acts and many more, I urge that the 12 merger of NationsBank and Bank of America proceed and 13 that we look forward to continuing leadership on the 14 field of community reinvestment, continuing redefinition 15 of both profit and opportunity and community value as 16 NationsBank has done for the last ten years. Thank you. 17 MS. SMITH: Thank you. I don't have our last 18 speaker's name. 19 MS. GARRETT: My name is Pat Garrett. I'm the 20 president of the Charlotte-Mecklenburg Housing 21 Partnership in Charlotte, North Carolina. First I'd like 22 to thank all of you for letting us have an opportunity to 23 tell you about NationsBank commitment to our housing 24 partnership and to our local community. 25 Charlotte-Mecklenburg Housing Partnership is a 26 nonprofit housing developer providing affordable rental 363 1 and home ownership in the Charlotte area. Since 1990, we 2 have produced 300 single family homes and 700 rental 3 units. Many of those homes would not have been developed 4 without the assistance of NationsBank. The average of 5 all our families served is 60 percent or less of median 6 income. 7 NationsBank has been one of our major partners 8 of our organizations as we have developed and implemented 9 our strategies for housing development. In fact, 10 NationsBank was instrumental in setting up the 11 partnership. The corporation provided initial operating 12 support and senior executives that committed many hours 13 of work as we developed our programs for single-family 14 and multi-family housing. 15 In the area of home ownership, NationsBank has 16 made a major commitment to our single family loan 17 consortium, which has now made over 270 loans to low and 18 moderate income buyers, utilizing relaxed credit 19 standards and at a reduced interest rate. This 20 commitment of over $5 million is more than 75 percent 21 encumbered, and the bank has indicated its willingness to 22 commit additional funds, as well as to assist in the 23 establishment of a second mortgage pool so that we can 24 sell these mortgages to neighborhood reinvestment. 25 Nations was selected by the other five bank 26 members to act as the lead bank. We can count on 364 1 NationsBank to be out in front in the development of new 2 mortgage products such as the most recent acquisition 3 rehab product, as well as some issues such as the 4 recognition of the need for lenders to reimburse for the 5 cost of home ownership counseling. 6 A major part of our organization's focus has 7 been on reclaiming deteriorating high crime areas. As a 8 part of that focus, NationsBank employees, including 9 executives, volunteered numerous hours in rehabilitation 10 projects. Although the houses have been sold, we still 11 refer to several of those houses as NationsBank houses 12 because of the extensive work undertaken by the bank 13 employees as well as the support that they provided to 14 the new homeowner. 15 NationsBank has also provided financial support 16 for our multi-family developments. The bank provided an 17 equity investment for our second tax credit development. 18 Most importantly, the bank provided both construction and 19 permanent financing for the renovation of four former 20 housing authority complexes that we were able to 21 acquire. This produced 171 affordable rental homes and 22 also provided a cash flow stream to our organization that 23 enables us to carry out other affordable housing 24 efforts. 25 Not only has nations been a good partner as 26 Charlotte-Mecklenburg Housing Partnership carries out its 365 1 mission of providing affordable housing, but the bank has 2 been instrumental in several other areas that improve 3 housing in our community. 4 NationsBank has been involved in a Hope 6 5 project to revitalize a very distressed public housing 6 complex and to remake it into an economically integrated 7 community. This project was done in cooperation with the 8 Housing Authority, the city, and our organization. The 9 same team is now uniting to revitalize another extremely 10 distressed public housing community, and we are waiting 11 word on our Hope 6 application for this project. 12 NationsBank is innovative in their investments, 13 with the impact of the project typically taking precedent 14 over the return of the project, and thus many of the 15 investments are structured to help to build the capacity 16 of the nonprofit developers and to have a significant 17 impact on the neighborhood. 18 Perhaps the most valuable service NationsBank 19 has provided to our organization is the dedication of 20 senior level executives at the board level to serve on 21 the board of directors, board committees, and as 22 consultants on specific issues. 23 Whether it's a video to promote our organization 24 or an analysis of a complicated loan, we know that we can 25 count on NationsBank to help us out. 26 In summary, NationsBank has truly been a partner 366 1 in our housing and community redevelopment efforts, and 2 we look forward to a continued relationship with them. I 3 believe that they care about the communities that they 4 serve and that they will develop strong partnerships in 5 new communities. 6 MS. SMITH: Thank you very much. One 7 question. 8 MR. FRIERSON: Mr. Butts, I wanted to follow up 9 on your observation that this is an unusual position for 10 your organization to be in. 11 We've heard a lot of criticism today about the 12 NationsBank CRA pledges lacking in specifics, and I 13 believe you were -- just when you ran out of time, you 14 were getting ready to discuss the -- your views of the 15 pledge. And I'd like to give you the opportunity, if you 16 would like, to expound on how you view the pledge. 17 MR. BUTTS: Thank you. What happened was we 18 sat down that day with them and talked in real terms 19 about what this $350 billion would really mean, that we 20 didn't want it to be a hollow -- just a number that 21 looked good. 22 I think one of the examples that somebody 23 commented was we viewed this in contrast with the 24 Citibank/Travelers commitment. They haven't even met 25 with us to talk about their commitment yet. The 26 NationsBank commitment and mortgage production loan 367 1 equals the Citibank/Travelers total commitment. 2 And I think the difference -- the difference is 3 that there's something backing up this commitment. It's 4 not the commitment in terms of public relations. It's 5 commitment in terms of what they really think they can 6 do, what real programs are going to come out there, and 7 that the real commitment comes from the top down. I 8 mean, I've seen them grow into these commitments. 9 So our history with them is long enough and 10 we've done enough agreements with enough banks that I can 11 see the difference between what a NationsBank commitment 12 means and what some other bank commitment means, and 13 that's really why I'm up here talking about them as 14 opposed to talking about other people who have merged. 15 This is the first time we've done this. 16 And to me, I put a lot on the line to come out 17 and say this, but I believe it to be true. If I didn't 18 believe that they were the kind of people that they were 19 doing this and that these commitments are real 20 commitments and not public relation commitments or stuff 21 to make it look good but they really want to change these 22 communities -- I mean, our first bunch of meetings were 23 not pleasant experiences for either one of us, you know, 24 and to see that movement from those meetings to the 25 meetings we have now has shown me that this is real. So 26 I can stay here and say with conviction that this is 368 1 real. 2 MR. FRIERSON: Thank you. 3 MS. SMITH: Thank you very much for your 4 testimony this afternoon. And with that, we'll move on 5 to Panel 14. We'll go ahead and start. And if there are 6 other members of the panel, they can join us as we go 7 along. Mr. Espinosa. 8 MR. ESPINOSA: Thank you. 9 MS. SMITH: You'll be our first speaker. 10 MR. ESPINOSA: Thank you for allowing me to 11 testify today. I'm going to address the small business 12 lending aspects of B of A Community Development Bank and 13 what I feel would be the tremendous harm the community 14 would suffer if the Community Development Bank did not 15 continue to exist as a separate entity. 16 I should say something about my background very 17 quickly. I run a certified -- my name is Alex Espinosa. 18 I run a Certified Development Corporation. We do SBA 19 loans, and through our nonprofit subsidiaries, we also 20 help with micro-lending and lending to small businesses 21 in distressed areas. 22 I've worked in traditional banking. I worked in 23 state guarantee and local guarantee loan programs, as 24 well as loan consortiums. I have some regulatory 25 experience in that. I serve on the supervisory committee 26 of a quarter billion dollar credit union. I'm also on 369 1 the CRA advisory committee for another large I think it's 2 12 billion dollar bank here in California. And I'm also 3 on the board of an organization called Cameo, the 4 California Association for Micro-enterprise Opportunity. 5 I have been working in the field of small 6 business lending for a long time, and I've seen the 7 tremendous difference Bank of America Community 8 Development Bank has made. This difference really has to 9 do with their willingness, their commitment to try to 10 lend to under-represented groups, as well as their 11 underwriting skill, their ability to understand. And I 12 feel that that ability to understand has a lot to do with 13 their local presence in the community. 14 I don't really have much of an opinion about 15 branch closures or anything like that. I deal 16 specifically with the small business lending side of it, 17 which has to do with lending to unrepresented groups like 18 women and minorities. 19 I have gone through many agonies trying to get a 20 loan placed that I thought had merit, but because it was 21 too small, because it was too complex, because it was a 22 new business or there was a lack of collateral, I had 23 been turned down by several lenders and 24 (unintelligible). B of A has always gone the extra 25 mile. They don't automatically approve any loan I would 26 give them, but you knew for damn sure that they 370 1 understood the loan. They really took the trouble to see 2 if there was any way possible to do something like that, 3 that kind of loan. 4 One of the major problems in lending to these 5 under-representative groups has to do with its 6 historical -- what would be the word? -- the damages 7 that's been done to the group because of historical 8 reasons, that is to say, a lack of collateral. 9 I'm Hispanic. We represent about a tenth of the 10 US population. African-Americans are roughly about a 11 tenth. Each group controls less than one percent of the 12 assets of the United States. So if you're a bank and 13 you're making a small business loan, what are you looking 14 to? You're looking to collateral. 15 Well, B of A has specifically bought the SBA's, 16 the Small Business Administration's, requirement to have 17 collateral considered for small business loans, for 18 micro-loans especially. That allows them to speak with 19 some authority as far as addressing the needs of that 20 community. 21 Now, no bank is perfect. Banks have trouble 22 lending when there's not sufficient collateral. But part 23 of that has to do with what the SBA, the Small Business 24 Administration's function is, which is to guarantee 25 loans, sometimes as high as 90 percent to the bank, in 26 essence, making up for a lack of historical problems that 371 1 that community may have. 2 Let me throw out a couple statistics. And I 3 hope I don't put anybody to sleep when I do this. But 4 they're very relevant here. Nationwide Bank of America 5 has done something like 1,400 SBA loans. In California 6 alone, in terms of what's called a 7A loan program, which 7 is a straight guarantee, they've done 465 approximately 8 loans, SBA 7A loans, in the state last year. Of those, 9 35, or eight percent, were to African-Americans. 10 Well, that doesn't sound like a lot except that 11 that represents the combination of the next 13 banks 12 combined in terms of lending to that community. Number 13 two had 11. Going on from there, one, two's, adding up. 14 So they've made a tremendous effort. 15 In the Los Angeles district alone, they've had 16 something like 260 loans that they've made to minorities 17 in that district. Excuse me, of two 260 loans they made 18 in that district, 200 were to minorities. So they've 19 made a tremendous effort to try to push forward the 20 lending to the under-represented groups. 21 I think in summing up, what I really want to see 22 happen here today is some sort of guarantee that the 23 SBA -- that the Bank of America Community Development 24 Bank will continue to exist as a separate entity. I 25 think it's vital because many times the things that they 26 push forward can't be duplicated by any other lender, 372 1 large or small. And I think you'll see a gaping hole if 2 they leave. Thank you. 3 MS. SMITH: Mr. Littrel. 4 MR. LITTREL: I'm John Littrel. I'm a housing 5 law counselor in Hayward, California. And I don't have a 6 whole lot to do with finance. Where I come -- the point 7 of view I bring to this discussion is from someone who 8 spends most of their time preventing evictions and doing 9 eviction mediation counseling. 10 As anyone in this room who lives in San 11 Francisco knows, we have a critical shortage of housing 12 in the Bay Area right now, with vacancy rates less than 13 one percent most of the time. So pretty much any 14 financial institution which wants to do business in San 15 Francisco I think should make a specific commitment to 16 addressing our shortage of affordable housing. In this 17 instance, it's going to mean specific written commitment 18 to multi-family affordable housing development. 19 And I just finished hearing testimony from a 20 whole panel full of people on the east coast and North 21 Carolina with good experiences with NationsBank, but 22 since they have no track record in California, all we 23 have to rely on here is specific written commitments. 24 Over the course of the last month, I've met with 25 representatives from both banks as part of the Community 26 Reinvestment Committee. We've discussed the 350 billion 373 1 dollar commitment that was issued, and what we've been 2 trying to do is hammer out specific numbers, specific 3 goals, and specific targeting for that money in 4 California for low-income people and for very low-income 5 people. 6 And time and time again we've come up with vague 7 responses. We haven't got a whole lot of specific 8 commitment to, in particular, very low-income families, 9 and that's 50 percent of the median income. These are 10 specifically the families that are being displaced by our 11 current housing crisis. 12 So pretty much while I value the testimony of 13 the panel that came before me, and it looks like 14 NationsBank has done a lot of good things in that area, 15 we have no guarantee that they'll be able to produce a 16 product that can really compete with what we already have 17 with Bank of America's Community Development Bank. 18 And related to that, Bank of America's Community 19 Development Bank, for instance, had a strict policy of 20 non-competition with a nonprofit housing developers in 21 the area. We've asked the NationsBank staff to guarantee 22 that that will continue to be a policy, and that's been 23 denied as well. 24 These are just a few of the concerns that we've 25 had as far as the merger is concerned. So given the 26 vagueness, the lack of specificity, and in some cases the 374 1 outright refusal to address the specific needs of 2 California, we have to -- I have to not be in favor of 3 this merger and oppose it. 4 MS. SMITH: Thank you. Ms. Burks. 5 MS. BURKS: Madam Chairman, members of the 6 committee, my name is Gail Burks. I'm president of the 7 Nevada for Housing Center in Las Vegas, Nevada. We 8 provide for enforcement under Title 8. We provide 9 educational classes, as well as technical assistance to 10 local governments and nonprofits. 11 I should also say I am chair of the Southern 12 Nevada Reinvestment and Accountable Banking Committee, a 13 group that has been in existence since Bank of America 14 came to our market in 1992. 15 I'd like to focus my comments today on three 16 areas. And I know it's late in the day and it's 17 difficult to have a discussion about HHI and competitive 18 concerns, but I'd like to make a couple of points about 19 it before everybody falls asleep. 20 There are three basic issues that we have with 21 the application submitted. One is we believe that it 22 does pose a problem with competitiveness. We do believe 23 that there are problems with respect to assurances, 24 specifically as it relates to the Nevada market, and we 25 also would like to address the record of Bank of America 26 in Nevada as compared to that with NationsBank. 375 1 In the application submitted by NationsBank, the 2 bank admits that currently the index for determining 3 whether or not there is a problem with competition is at 4 1,800 and that that will increase by 29 points after this 5 deal is completed. However, they rely heavily on other 6 competitors in the market. And two of those competitors 7 are Norwest and Wells Fargo. However, with the 8 announcement of those two mergers, I believe it can be 9 estimated if the HHI is recalculated that, indeed, it 10 will rise above 29 points and perhaps exceed 100. 11 The merger guidelines are clear in terms of if a 12 merger goes above 50 points, it does, indeed, raise 13 competitive concerns. And we can look at the guidelines 14 not only of the FDC but of justice to take a look at 15 that. And our written submission sort of details that 16 and sets it out a little bit more. And you can read it 17 earlier in the day. 18 The second area of concern that we have is with 19 respect to adequate assurances. You have been told and 20 given a lot of information this morning about the great 21 things and partnerships that Nations has done in other 22 markets. And, indeed, in the application, there are lots 23 of examples of community reinvestment initiatives. 24 However, in making a broad announcement, there are no 25 details to that initiative. 26 The question was asked by one of the members 376 1 earlier what does a detailed commitment look like? This 2 is an example of a detailed commitment (indicating). It 3 is over 30 pages. It sets forth everything that the 4 community will look at in terms of considering the needs 5 of the community. This is an agreement with Bank of 6 America that has been in effect in Nevada since 1992. I 7 would be misleading this committee if I indicated to you 8 that we do not and have not had concerns with Bank of 9 America. 10 It would also be misleading to state that there 11 are not good partnerships with Bank of America. 12 Currently, as of September 1997, when the OCC issued that 13 portion of the exam for the Las Vegas MSA, Bank of 14 America received a low satisfactory in lending, a low 15 satisfactory in investment. However, despite that, we 16 believe that record is better than what Nations has done 17 in other communities, especially with respect to 18 low-income people. 19 Finally, with respect to the proceedings, we, 20 too, commend you for setting these hearings and allowing 21 people to come and testify. However, there are a couple 22 of points that I think we need to point out. The 23 proceedings are not about prorating people that have 24 gotten a loan. The sole question under the regulations 25 is whether or not the applicant meets the test as defined 26 by the regs. And if you find that they don't meet the 377 1 test, the application should be denied. 2 Taking into account all of the different things 3 that people have said with respect to receiving grants or 4 special programs would be equivalent to dismissing all of 5 the evidence before you regarding key concerns about 6 competitiveness, as well as how the record of Bank of 7 America will be affected in a specific market. 8 Thank you for your opportunity to testify. 9 MS. SMITH: Thank you. Ms. Marshall. 10 MS. MARSHALL: Thank you. I represent the 11 California Association for Micro-enterprise Opportunity. 12 This is a trade association of public agencies, 13 nonprofits, and interested individuals who are working 14 with low-income individuals who are starting businesses. 15 Micro-enterprises are those businesses that have 16 five or fewer employees and can be capitalized for under 17 $25,000. They're usually the small businesses like the 18 landscape business, a janitorial business, a lot of our 19 service businesses, seamstresses, businesses that have 20 started from the skills the individuals have so that they 21 can create a job for themselves. 22 Micro-enterprise development is that process of 23 jump-starting those businesses, jump-starting them and 24 reducing their risk through technical assistance such as 25 consulting, business planning, training, and workshops, 26 as well as micro-loan funds and ongoing services such as 378 1 networks and even business incubators. 2 Most of these resources are provided by 3 nonprofit organizations, sometimes community-based or 4 faith-based organizations, sometimes in partnership with 5 government organizations. 6 Now, for micro-enterprise development, the 7 community benefits from this, as well as individuals. 8 What happens in the community is there's reduction in 9 welfare, unemployment, and other public assistance costs 10 and increase in jobs and goods and services in the 11 community. 12 Bank of America has done a good job, generally 13 speaking, in providing a significant investment for small 14 business development for California in the form of a 15 support for nonprofits and technical assistance to the 16 emerging business owners, as well as loans to small 17 businesses. And a written -- what we're asking for is a 18 written commitment of community investment in small 19 business development as an essential element of any 20 merger agreement. 21 We recommend the following: We recommend an 22 investment in the nonprofit technical assistance 23 providers who assist the small business as they reach the 24 level of expertise that permits them to qualify for the 25 bank credit, otherwise creating customers for the banks. 26 We're looking for recommendation -- we are 379 1 recommending a target of 75 percent of the loans based on 2 the dollar amount to small businesses and loans of lines 3 of credit of under $50,000. That's what our 4 micro-enterprises need. 5 We're also looking for a target of 30 percent of 6 small business lending to minority and disabled-owned 7 businesses and, finally, a secondary review process for 8 declining of small business loan applications. Thank 9 you. 10 MR. FRIERSON: Ms. Burks, I'm sure this view 11 isn't shared by my fellow panelists, but it's never too 12 late to talk about HHI's in my opinion. And we'll read 13 your competitive analysis very carefully, particularly in 14 terms of the guidelines. We will be applying, as you 15 indicated, the Department of Justice guidelines, which 16 does set the threshold change at 50 points. However, we 17 have received advice from the Department of Justice back 18 in the early '80's saying that in light of financial and 19 non-financial competitors of banks that the threshold is 20 actually 200 points. Nevertheless -- for the change, for 21 the delta. Nevertheless, we will be considering your 22 competitive arguments, and we appreciate you bringing the 23 information to us. 24 MS. SMITH: Thank you very much. I think 25 unless the other -- no other questions. Thank you very 26 much for coming and presenting your views this 380 1 afternoon. We are at Panel 15. We'll start with 2 Mr. Gordon. 3 MR. GORDON: Thank you. My name is Andrew 4 Gordon. I'm president of Arizona Multibank Community 5 Development Corporation. I appreciate the Federal 6 Reserve Bank of San Francisco making this public meeting 7 possible, and I want to take this opportunity to bring to 8 the Fed's attention and all other interested parties Bank 9 of America's tremendous leadership and support in 10 creating and supporting Arizona Multibank. 11 Arizona Multibank does not take exception to the 12 proposed merger and, as you will hear, we have benefited 13 over the years from B of A's strong commitment to 14 addressing credit needs in the community that are 15 legitimate but under-met by traditional banks. 16 Bank of America's commitment to Arizona 17 Multibank's efforts in the enterprise of community 18 development finance is above and beyond its substantial 19 $3 million share of Arizona Multibank's total 20 capitalization of 10.2 million. 21 By way of background, Arizona Multibank is a 22 501C3 corporation and recently certified by the US 23 Department of Treasury as a community development 24 financial institution. Arizona Multibank provides 25 financing, technical assistance to small businesses, 26 affordable housing, projects -- affordable housing 381 1 projects, nonprofit organizations, and economic 2 development initiatives. 3 Since our first loan in December '92, Arizona 4 Multibank has provided $11 million to 170 projects 5 throughout the state of Arizona. Combined with senior 6 debt provided by banks and equity funded by borrowers, 7 these projects represent total costs of 49 million. 8 For Arizona Multibank, loans range from $500 to 9 a half a million dollars and 70 percent of our small 10 business loans are to minority and women-owned 11 operations. Over 60 percent of the small business loans 12 are $25,000 and less. 13 Arizona Multibank also makes larger loans to 14 nonprofit corporations, including those serving 15 affordable housing needs, youth, special education 16 programs, and American Indians. We are very proud of our 17 accomplishment. B of A through its guidance and 18 commitment has played a central role in our successes. 19 Current chairperson of Arizona Multibank's 20 15-person board is a director from the community and not 21 from an investing bank. This is a first for us. And not 22 only is it a huge statement about our investing bank's 23 confidence in Arizona Multibank, it is testament to the 24 effectiveness of the immediate preceding chairperson of 25 three years, B of A's Arizona president and regional 26 executive for the southwest region. 382 1 The board was led with exuberance and the 2 standard was set for balancing fiscal responsibility to 3 all the investing banks with the responsibility of 4 proactively responding to community credit needs. 5 Although B of A is one of the corporations largest 6 investors, its leadership really comes from its 7 intelligent, sensitive, and informed approach to guiding 8 and assisting Arizona Multibank. This approach has 9 proven to provide the Arizona Multibank with the solid 10 foundation for serving the community for years to come. 11 It is the executive management officers and 12 staff of B of A that help Arizona Multibank build its 13 capacity to respond to important and legitimate credit 14 needs in the community that would not be financed as 15 undertaken by a traditional lender alone. The 16 chairperson of Arizona Multibank's investment committee, 17 the senior vice president, and senior credit officer at B 18 of A has been instrumental over the past seven years in 19 creating an underwriting culture that integrates a 20 disciplined credit assessment process with decision 21 making flexibility. 22 In addition to volunteering for leadership 23 positions on the board and investment committee, many 24 areas of expertise and corporate resources at B of A have 25 provided Arizona Multibank with important assistance, 26 including senior staff in the offices of corporate 383 1 communications, appraisals, special assets, and human 2 resources. 3 The qualitative contribution by B of A to 4 Arizona Multibank has and will continue to be 5 significant. But B of A's more easily measured support 6 has also been very meaningful to our operations, from 7 providing office space, to computer and photocopy 8 support, to setting Arizona Multibank up as a separate 9 bank on their commercial loan system for our loan 10 collections and servicing. B of A stands out as our 11 largest in kind contributor. It's in the neighborhood of 12 $125,000 a year. 13 Overall, B of A has focused a lot of corporate 14 muscle on its investment in Arizona Multibank and, as a 15 result, many small businesses, low and moderate income 16 families, community and economic projects have received 17 financing that would not have been available otherwise. 18 Regarding NationsBank, although my direct 19 contact with them has been limited, I have had the 20 privilege over the past couple years to work with Shore 21 Bank Advisory Services, which was commissioned by 22 NationsBank to draft guidelines for establishing 23 Multibank Community Development Corporations. We are 24 pleased to be highlighted in that study which identifies 25 eight core characteristics of successful Multibank 26 CDC's. This is the report (indicating). 384 1 It is my understanding that NationsBank's 2 strategy is to invest in organizations that deliver 3 results and create a climate for sustained investments. 4 Arizona Multibank is one of those organizations. And I 5 anticipate a strong and serious working relationship with 6 Bank of America and NationsBank now and as a merged 7 corporation. Together we can continue to provide 8 financing projects that are responsive and dynamic, as 9 dynamic as the every changing needs and vibrant dreams in 10 our community. Thank you. 11 MS. SMITH: Thank you. Mr. Sweet. 12 MS. KEENER: Ken Sweet wasn't able to be here. 13 I'm Margaret Keener. I missed getting the little tag. 14 Ken is in the Bull Head City where it's 115, so I got the 15 treat to come. 16 Northern Arizona Council of Governments is a 17 voluntary association of local and county governments in 18 Northern Arizona. There are 25 governments, four of 19 which are counties. The other are small cities and towns 20 ranging from 540 persons to 52,000 people. The average 21 is about 2,500 persons to 5,000 persons. We're a 22 nonprofit and our board of directors is made up of the 23 elected officials of those cities, towns, and counties. 24 Since our inception in 1965, we have initiated 25 and developed a variety of programs with human services, 26 education, planning, community development, housing, 385 1 economic development, and small business development. 2 Our four counties are very rural and they're 3 economically distressed by federal definition. Our 4 service area covers about 48,000 square miles and it's 5 mostly off reservation, but we do provide some programs 6 on Navajo Nation, Hobie, and White Mountain Apache. 7 Our service area has not benefited from the 8 booms that have occurred in Southern Arizona and Phoenix 9 and Tucson. Our county unemployment rate still range 10 from 8.4 percent to 19 percent. Our poverty rates are 11 generally twice the state's rate of 20 percent. Our 12 average 1990 family income in the region was 29,490 per 13 year compared to 40,110 for the state average. The 14 average income of our client families was about $10,070. 15 Bank of America has been a very important 16 partner in our economic and housing development efforts. 17 They've generously given of their time and money, whether 18 it's been the branch manager assisting with setting up 19 interim revolving loan program for small business 20 development, serving on a small business loan committee, 21 or the community development division giving us funds to 22 initiate a first-time home buyers program so that we can 23 get some of our lower income clients into housing. 24 They are also very quick to respond to requests 25 to begin an innovative program where we're taking out 26 crummy mobile homes and replacing them with new modular 386 1 housing. They developed a special consumer loan package 2 with reduced rate and underwriting criteria so that we 3 could do loans with rural development. 4 Their special willingness to try different 5 approaches and to create new solutions to old problems 6 needs to survive the merger. The new bank must continue 7 the vision that Bank of America and it's Rural 2000 8 initiative has brought to Northern Arizona. 9 We realize that 350 billion has been pledged for 10 the continuing support of the community development 11 lending and investment and that this is a large and 12 comprehensive effort launched by a bank. However, our 13 concern does center around the resulting delivery system 14 and how it will function for our rural distressed 15 communities of Northern Arizona. 16 We feel that our solutions in these small 17 communities are often beyond the capacity of a national 18 cookie-cutter approach. Our small rural community and 19 customers need continued attention and creative 20 approaches that meet local conditions. 21 Our experience has been that Bank of America has 22 stepped up and joined us in efforts to work with the 23 communities. We like the Bank of America's community 24 development division's past approach in our region. 25 They've listened to our needs and respect our ideas. 26 Bank of America has truly been a good partner with us and 387 1 a good corporate citizen in our communities. The spirit 2 and methodology of the Rural 2000 initiative must be 3 preserved. Thank you. 4 MS. SMITH: Thank you. Ms. Rogers. 5 MS. ROGERS: Good evening. I'm Sheila Rogers 6 from West Company, which is an economic development 7 corporation. I've traveled today from Mendocino County, 8 which is located about 100 miles north of San Francisco. 9 It's a rural California county with a population of 10 86,000 and a traditionally high unemployment and poverty 11 rate. 12 Ten years ago, the organization which I direct 13 was founded to address economic self-sufficiency among 14 low-income people. The West Company promotes 15 micro-enterprise as a strategy to increase economic 16 self-sufficiency for people with limited access to 17 economic resources. 18 One of the first community partners to join this 19 endeavor was Bank of America. Originally the foundation 20 capitalized the micro-loan fund with $10,000. Two years 21 later, in 1993, the foundation provided a 99,000-dollar 22 grant. Sixty thousand went into the micro-loan fund and 23 39,000 went for technical assistance. Subsequently, the 24 bank came back with another $25,000 to keep us going. 25 During the same era, the local commercial Bank 26 of America branches provided human capital to West 388 1 Company, board of directors, and micro-loan fund 2 committee. As well, Bank of America paid the salary and 3 placed a former Bank of America employee at West Company 4 for a period of six months to help us develop our loan 5 program. We were also able to obtain no-cost loans -- 6 excuse me, accounts for low-income customers. 7 The impact of Bank of America's investments on 8 one rural California county has been immense. Among the 9 outcomes from those investments, Bank of America helped 10 to build the capacity of a community-based organization 11 to bring low-income entrepreneurs into the mainstream. 12 It enabled us to make $198,000 in micro-loans to 61 13 non-bankable customers. That assisted with the startup 14 of 40 businesses and the expansion of 39 businesses. All 15 in all, 83 jobs were created. 16 I am here today to commend these contributions 17 and the commitment that they demonstrate to rural 18 California communities and to micro-enterprise as an 19 economic engine. I am here today to ask for renewed 20 commitment to the Rural 2000 initiative as developed 21 during the last year by Bank of America and its community 22 partners. 23 I am here today to ask that the Bank of America 24 Foundation and the Bank of America Community Development 25 Bank, as they currently exist, be retained in 26 California. Thank you very much for this opportunity to 389 1 testify. 2 MS. SMITH: Thank you. Mr. Vigil. 3 MR. VIGIL: My name is Thomas Vigil from 4 Northern New Mexico. I'm a member of the Jicarilla 5 Apache Tribe in Northern Mexico. And there I operate 6 several businesses, one resort hotel and a guest ranch 7 for high-income guests and 32,000 acres, which I invite 8 you to come and you enjoy yourself. Fish are this big 9 (indicating). I know the time is limited. 10 Today I'm here as -- I come before you as 11 chairman of the board for First Nations Development 12 Institute, which is headquartered in Virginia. As an 13 organization, First Nations Development Institute has 14 been assisting the culturally directed economic 15 developments of Native American tribes and organizations 16 for almost 20 years. During this time, banks have been a 17 study focus of our efforts to bring about economic 18 relationships in the remote rural communities that 19 characterize Indian country. 20 While First Nations does not specifically focus 21 on metropolitan native population, we know that they, 22 too, have often lacked access to credit. For most native 23 individuals in any location, banking relationships have 24 not existed in the past. 25 As a function of our normal effort to keep 26 Indian communities informed of their rights under the 390 1 Community Reinvestment Act and since the announcement of 2 the NationsBank/Bank of America merger, First Nations has 3 conducted a survey of banking needs in Indian 4 communities, the findings of which we have attached to 5 the document that we've provided to your staff. 6 Our survey of 177 tribal and nonprofit 7 organization in 22 states affected by the proposed merger 8 reveals a willfully inadequate collective encounter with 9 mainstream financial channels. The vast majority of 10 tribes in native organization had not had any experience 11 with either NationsBank or Bank of America, nor did they 12 know of any NationsBank or Bank of America activities in 13 native communities. 14 The prevailing view among tribes and native 15 organizational representatives that big banks in 16 particular don't do business in Indian country. And 17 notwithstanding the accelerated banking activity in the 18 past five years, only 91 percent -- only 91 home 19 mortgages have been closed on tribal land during the 20 past -- during this, the same period, ninety-one homes in 21 the market with an estimated need of 200,000. 22 Despite the shortcomings revealed in our survey, 23 we remain optimistic that a critical mass problem 24 solvers, responsible borrowers, and business interest 25 will eventually bring full-fledged banking and financial 26 services to Indian communities. We're pleased that 391 1 NationsBank/Bank of America has agreed to be a part of 2 this progress following the proposed merger. 3 Not only have they included a specific mention 4 of Indian country in their pledge of $10 billion in 5 lending and investment for community and economic 6 development in rural areas over the next ten years, but 7 in a meeting of June 16 with First Nations, other Native 8 American groups, they also agreed to work with First 9 Nations and the task force on an analysis of loan 10 products and financial services that would inform a 11 Native American specific lending goal. 12 The stated commitment of the two banks will 13 greatly mitigate our original concerns regarding 14 competitive factors and the convenience and needs of 15 Indian communities under the merged entity. Our concerns 16 were based on NationsBank lack of experience with Native 17 Americans due to the small number of reservations, native 18 urban population centers in the south and southeastern 19 states. 20 But NationsBank has provided assurances that the 21 merged bank would take positive approach in providing 22 banking and financial services to any community in the 23 newly acquired service areas. And, for that reason, I 24 have other -- we support the merger. 25 In conclusion, I'd just like to say that we have 26 reached this decision based on considerable thought and 392 1 serious thought because, as you know, we have probably, 2 as a group, been promised more than any other group. As 3 you remember, as long as the wind shall blow, the rivers 4 shall flow, and we're going to hold NationsBank and, if 5 this merger is approved, and Bank of America to their 6 promises, and hope that you will, too. 7 I'd just like to say that we appear here today 8 bearing letters of support from 29 tribes and nonprofit 9 organizations within service areas that would be affected 10 by the proposed merger and in cooperation of the 11 400-member National Indian Housing Council, the 12 200-member plus National Congress of American Indians, 13 and the American Rights Funds, and the Council of Energy 14 Resource Tribes. Thank you. 15 MS. SMITH: Thank you. Mr. Beane. 16 MR. BEANE: Yes, my name is Sid Beane, and I'm 17 here today representing United Indian Nations Community 18 Development Corporation, which is the first American 19 Indian community development corporation established here 20 in the Bay Area. I would also support much of which the 21 previous speaker said in that I'm also a Native 22 American. I'm a Dakota, originally from South Dakota but 23 living here in the Bay Area for a number of years. 24 As we all know, Native Americans are among the 25 most invisible population and least understood in terms 26 of particularly financing since much of our land is 393 1 federal land in trust and difficult to approach in terms 2 of financing vehicles. And that's why it's important 3 that we be understood by banks and special consideration 4 be given for special financing packages that also involve 5 Native Americans within the banks and within the 6 programming strategies for any banking services that 7 might be delivered. 8 As a representative of an off-reservation 9 organization, I think it's important to keep in mind that 10 we are probably the most invisible of the Native American 11 population, because when you think of Native Americans, 12 you automatically think of Indians on the reservations. 13 Yet a majority of Indian people live and have been 14 relocated to the off-reservation areas. 15 Our involvement in affordable housing and 16 community economic development has been rather new and so 17 our groups have not been well-represented within the 18 community development circles, nor within the financing 19 institutional strategies of any of the financial 20 institutions. 21 Our experience recently with the development of 22 the CDC and with Bank of America I would say has been 23 positive in that we have not had any difficulty in 24 approaching the bank and receiving assistance in planning 25 and with some planning dollars and further assistance in 26 looking at our affordable housing and community economic 394 1 development strategies. 2 We are concerned that as we've been developing a 3 relationship with this bank that the merger sustain the 4 Community Development Bank and the Community Foundation 5 that have been very forthcoming in outreach and looking 6 at strategies that might affect this most invisible 7 population. 8 You may not be aware that our unemployment rates 9 are as high, if not higher, than any groups. Our 10 drop-out rates are generally higher than any groups. Our 11 poverty rates are as high, if not higher, than any 12 groups. So we are probably amongst the least served and 13 the least understood. 14 So the off-reservation population that I 15 represent is clearly one that needs to be looked at in 16 any merger and served and with a specific strategy that 17 includes within any particular initiative for surveying 18 rural, as well as Indian country, that the urban 19 community be clearly served. 20 And I just want to say that, in summary, that we 21 are not taking opposition to any merger. Thank you. 22 MS. SMITH: Thank you. Mr. King. 23 MR. KING: Thank you. My name is Johnny King. 24 I'm president and chief operating officer of the King 25 Group of Dallas, Texas. 26 The King Group is one of the largest 395 1 African-American female-owned marketing firms in the 2 southwest and specializes in advertising, sales 3 promotions, and community relations that target the 4 African-American segment of the population. 5 The King Group has worked with Bank of America 6 since its first year of operation as a retail bank in the 7 state of Texas. Our primary function with the bank has 8 been to work with the bank in all of the above areas in 9 African-American communities across the state of Texas. 10 I would like to address three areas. First I 11 would like to address some of the unique banking needs of 12 African-Americans that our research and experience have 13 pointed out to us, along with some of the historical 14 basis for those needs. 15 Next I would like to present some of the 16 programs and activities that Bank of America, with the 17 assistance of the King Group, has implemented to address 18 these needs in the African-American segment over the past 19 six years. 20 And finally I would -- I believe that I would 21 like to address some of the concerns that must be, and I 22 think will be, addressed with the combined NationsBank 23 and Bank of America entity. 24 The King Group conducted extensive research on 25 banking as it relates to African-Americans on behalf of 26 Bank of America. This research was conducted by 396 1 Dr. Delva King, our CEO, who is also recognized as one of 2 the top ethnic researchers in the country. Our research 3 revealed some unique banking needs of African-Americans 4 and, more importantly, identified the historical basis 5 that contributed to those special needs. 6 In general, the belief is that banks are not 7 sensitive to the needs of African-Americans and the 8 barriers that African-American have historically faced in 9 attempting to do business with banks. 10 The historical basis for this includes limited 11 success in accessing bank products and services, the fact 12 that few banks were located in African-American 13 communities, and a perception that banks did not value or 14 want to do business with African-Americans. The term 15 "redlining" is what appeared in our research over and 16 over again. 17 Finally, our research revealed that 18 African-Americans felt that banks have ignored our 19 history and some of the reasons that we have difficulty 20 in meeting the general criteria of banks. 21 Based on this research -- and I might add was 22 quite extensive -- we, together with Bank of America, 23 developed a comprehensive five-year plan that we used to 24 build market share for Bank of America and increase 25 accessibility to African-Americans and ensuring Bank of 26 America had the products, programs, and services to do 397 1 business with African-Americans. 2 First of all, and perhaps our greatest 3 challenge, was to deal with the image that has 4 historically -- African-Americans have historically had 5 about banks. To this end, we created several programs, 6 the marquis one of which was the Black History 7 Chronicles. The Chronicles was not only programmed to 8 celebrate the lifetime achievement of African-Americans 9 in local communities; it was our belief that by creating 10 such a program based on the rich heritage of 11 African-Americans that Bank of America could best and 12 rightfully so learn about this heritage and, at the same 13 time, assure African-Americans that we're concerned and 14 knowledgeable about the history of African-Americans. 15 Today this program is the highest, most visible 16 program, and most intrusive program in the 17 African-American community in the state of Texas. It has 18 been lauded by black clergy, elected officials, community 19 leaders, and others of all races and nationalities 20 throughout the state. 21 The Chronicle program is an example of how we 22 used our research and knowledge of the segment to create 23 business for the bank and, at the same time, give back to 24 the community while attempting to overcome some of the 25 historical perceptions that banks have in the eyes of 26 African-Americans. 398 1 As for the accessibility, while we were working 2 on the perception problems with banks, Bank of America 3 was simultaneously planning two DeNovo's, one in Dallas 4 and one in Houston. Three-fourths of the 5 African-American population in the state of Texas reside 6 in these two markets. 7 We work with Bank of America on site selection, 8 grand openings, patronage programs, and others to make 9 sure that the state-of-the-art banks were successful in 10 the heart of the African-American community. 11 With the share-building, branding, and access 12 initiative underway, Bank of America was creating the 13 products that we believed were appropriate to address 14 some of the needs in the African-American marketplace. 15 Products such as the ABC loan which was designed to 16 assist small businesses and with a line of credit product 17 that addressed the number one needs that we identified in 18 our research of our African-American businesses and that 19 was cash flow. 20 The product simplified the loan process and 21 provided quick turnaround time and service. The King 22 Group created advertising programs for these products but 23 at the same time created outreach programs such as the 24 Minority Opportunities Success Program, or M.O.S.T. as we 25 affectionately call it, to assist small businesses in 26 accessing these new products. 399 1 The M.O.S.T. Program is a training program that 2 assists African-American businesses in how to apply for 3 loans such as ABC, SBA, and other traditional banking 4 products. The Neighborhood Advantage product at the same 5 time was rolling out and was designed to have a similar 6 impact in mortgages. We took this product, which targets 7 LMI census tracts, and created a neighborhood advantage 8 club. The club provided training and benefits beyond 9 what the products's initial intent was, again, another 10 part of our intent. Thank you. 11 MS. SMITH: Thank you very much. 12 MR. KING: We fully support the merger by the 13 way. 14 MS. BARRERA: Thank you. Good evening. My 15 name is Janie Barrera, and I'm president and CEO of 16 Lexion Texas based in San Antonio. We are a nonprofit 17 micro-lending organization that lends money to small 18 businesses who cannot access loans from banks. 19 We have disbursed since June of 1994 over 800 20 loans, which equals about close to $3 million to about 21 400 businesses, and we have lost $22,000. That's less 22 than one percent of the portfolio, which means that doing 23 loans to small businesses really does work. 24 The commitment has been there from both Bank of 25 America and NationsBank from the very beginning. We are 26 taking this model, then, and replicating it to the entire 400 1 state of -- well, the major cities in Texas. 2 We opened up an office in the Rio Grand Valley, 3 which is one of the poorest sections in the United 4 States, in March of this year. We will be opening a 5 second office in the area of McAllen, Texas. We'll be 6 opening a second office in the Rio Grand Valley in 7 Harlingen, Texas in about four weeks, which will be 8 housed inside a NationsBank building. Then we will be 9 also offering the same products and services in Houston 10 in August and, by the first quarter of next year, be in 11 Austin and Dallas, Texas, where we will also be officing 12 in a NationsBank property. 13 What we are saying here is that the partnership, 14 not only from NationsBank and Bank of America but from 15 all banks, has allowed us to become the intermediary. 16 They lend us the money or they provide us the investment, 17 which NationsBank has committed 1.1 million for the 18 entire state network to be able to provide the working 19 capital to the small businesses. 20 Now, these small businesses are cab drivers, 21 beauticians, plumbers, painters, people that have 22 absolutely no way of providing or getting this, this 23 capital. They're the -- the competitors are pawn shops 24 and they are money lenders who they go out and take maybe 25 25 to 35 percent in interest for these loans. And these 26 loans are averaging -- our average loan size is $3,000. 401 1 We send from $25,000 -- from anything from $500 to 2 $25,000. 3 And, as we stated, too -- as I stated, also, the 4 repayment rate is definitely there. Our stats show, too, 5 that after two loans from -- to our customers, their 6 take-home income increases by 38 percent, which is 7 substantial when you think about that 90 percent of our 8 customer base is in low and moderate income families, 9 neighborhoods. It's also substantial when you think 10 about that close to about 43 percent are women and 81 11 percent are minority-based. 12 So we are truly serving the populations that the 13 banks cannot or will not, and I encourage the 14 continuation of the community reinvestment act to pursue 15 this and also that the merger of these two major 16 institutions will also continue their commitment to 17 serving this population. Thank you very much. 18 MS. SMITH: Thank you very much. We'll start 19 with Ms. Kitchen. 20 MS. KITCHEN: I'm Heather Kitchen. I'm 21 managing director of American Conservatory Theater here 22 in San Francisco. American Conservatory Theater's 23 mission is to nurture the art of live theater through 24 dramatic dynamic productions, intensive actor training in 25 our conservatory, and an ongoing dialogue with our 26 audience and our community. ACT is a not-for-profit 402 1 corporation. It has an operating budget of more than $13 2 million annually. 3 We believe that our work as artists is 4 fundamental to a complete and healthy community. Bank of 5 America has been a partner with ACT in producing our 6 work, not only philanthropically but as a business 7 partner. NationsBank has played a similar role with our 8 colleagues in Charlotte, North Carolina. ACT supports 9 the merger of Bank of America and NationsBank. 10 In a very fiscally difficult time following the 11 Loma Prieta earthquake, while the rebuilding of our 12 theater was underway, Bank of America stepped forward and 13 provided American Conservatory Theater with the operating 14 capital to allow us to mount our first season back in the 15 Geary Theater. They've continued to work with us since. 16 They provided us with a favorable term loan for our 17 capital campaign, which covers our expenses until our 18 pledges are fully realized in the year 2002. 19 During the past two years, our relationship with 20 Bank of America has continued to grow. Since the 21 announcement of the impending merger, our banking 22 relationship has deepened. In our most recent year-end 23 review last month, the bank's representative offered ACT 24 further improvements in the business terms of the loan. 25 Our relationship and that of our colleagues in Charlotte, 26 North Carolina will continue to prosper with the merger 403 1 of Bank of America and NationsBank as we continue to 2 partner with the bank to present our cities with 3 outstanding live theater. Thank you. 4 MS. SMITH: Ms. Peck. 5 MS. PECK: Good evening. I'm Susan Peck, 6 western director of the Housing Assistance Council, which 7 is a national nonprofit organization that was created to 8 improve the housing conditions of the rural poor. 9 One of the things that we do nationwide is 10 operate a pre-development loan fund for nonprofits and 11 public agencies to allow them to get to the point where 12 they can develop housing and receive long-term 13 financing. And as part of that program, we have a 13 and 14 a half million dollar federally-funded program for 15 self-help housing developments. 16 And I just wanted to mention that Bank of 17 America has provided us funding to help in the 18 implementation of that program. The federal funding 19 unfortunately came with no administrative money. And 20 most of that money will be turned back to the local 21 nonprofits once they've developed the 1,600 units of 22 housing, home ownership housing, and 75 percent of that 23 money will go back into their communities. 24 It's also my pleasure this evening to represent 25 the California Coalition for Rural Housing, which is a 26 statewide rural housing advocacy and education 404 1 organization. And I also serve on the California 2 advisory committee of the Rural 2000 initiative. 3 My brief remarks will focus exclusively on rural 4 matters. I'd like to point out that rural parts of our 5 nation suffer a higher rate of poverty than our urban 6 counterparts, 17 percent versus 14 percent. And within 7 rural America, there are persistent pockets of poverty. 8 These are primarily in the Mississippi delta area, along 9 the US and Mexico boarder, in Indian country, and in 10 Appalachia. These are the areas that Housing Assistance 11 Council focus most of its attention since poverty, as you 12 all know, has such a considerable impact on housing 13 conditions. 14 Much of our work also targets areas where farm 15 workers live and work, all too many in the most 16 deplorable of housing conditions. About one-third of the 17 nation's farm workers have incomes of less than $5,000. 18 With incomes like these throughout rural America, it's 19 clear that no bank alone, nor a merged bank, can 20 adequately address the housing needs of the poor without 21 not only combining their resources but being very 22 flexible in the way that they provide those resources and 23 also with partnering, to the extent that they can, with 24 subsidies from federal, state, and local government. 25 I'd like to quickly tell you of one relationship 26 between the Bank of America Community Development Bank, 405 1 the Bank of America Foundation, the United States 2 Department of Agriculture, the Ford Foundation, and 3 Housing Assistance Council that exemplifies the 4 commitment of Bank of America to rural housing 5 improvement. This -- and particularly rural housing 6 improvement that involves a particularly difficult 7 population to serve. These are largely very low-income 8 Hispanic families who are purchasing lots that lack basic 9 infrastructure and they're doing so through land 10 contracts. 11 This collaborative effort to enable local groups 12 surveying communities known as colonies to assess their 13 own needs and to help develop strategies for improvement, 14 including innovative bank products, must in our opinion 15 be continued should this merger be approved. This 16 particular collaborative is promoting local capacity 17 building and a flexible approach to lending within the 18 banking community. 19 The groups that I represent have many 20 expectations for this intended merger, including a 21 commitment specifically targeted to very low and 22 low-income rural households, people of color, and special 23 populations such as Native Americans and farm workers. 24 Part of this targeting should emphasize the role of 25 self-help housing development, where families build their 26 own housing, and loan products for seasonal workers. 406 1 The commitment should also have a priority for 2 nonprofit housing developers who are critical to the 3 improvement of rural housing. There should be an 4 elimination of any minimum loan sizes for rental 5 housing. You would be seeking the preservation and 6 expansion of the Bank of America Community Development 7 Bank that is such a major player in rural housing 8 improvement, also the preservation of the Bank of America 9 Foundation's rural priorities that were recommended by 10 the Rural 2000 initiative, and preservation and expansion 11 of the Rural 2000 initiative with the addition of 12 regional advisory groups for NationsBank's geographic 13 areas. 14 We'd also like careful consideration of any 15 further bank closings in rural communities. There are 16 over 500 rural counties in this nation that have no bank 17 branch at all, and in many rural counties, though you 18 have a bank branch, they're not doing any real estate 19 lending. 20 Thank you for this opportunity to participate. 21 MS. SMITH: Thank you. Ms. Washington. 22 MS. WASHINGTON: My name is Sheila Washington, 23 president of the California Business Incubation Network. 24 We were founded about seven years ago to raise a level of 25 awareness of the incubation period for creating and 26 growing and launching new businesses that incubate new 407 1 ideas into the marketplace. 2 We thank the Federal Reserve for holding this 3 forum. And secondly, we'd like to say we support the 4 merger/acquisition -- I put a slash acquisition because 5 I'm never sure what's the correct terminology -- of Bank 6 of America and NationsBank. 7 Next I'd like to take this opportunity to thank 8 the Bank of America for its role in incubating businesses 9 and economic development initiatives in the state of 10 California. They were the first in line to support 11 facility-based business incubators in the state. This 12 was back when no one else was talking about it. Now 13 everybody is talking about it. 14 They have always been at the table involving 15 business and economic development initiatives. We'd like 16 to offer our kudos to the management and staff of the 17 bank's community development department, and we would 18 also like to support the retention of the Community 19 Development Bank, especially the retention of the 20 Community Development Bank as a separate entity and the 21 Community Foundation here in California. 22 I cannot imagine a California without the name 23 Bank of America. However, moving on, we welcome the 24 entrance of NationsBank, and we're looking forward to the 25 resources they will bring to continue and build upon the 26 work that the Bank of America has initiated. 408 1 Now, we'd like to focus the future as far as 2 economic development is concerned on a couple of things. 3 One, we would like to have a priority given to 4 development of sustainable -- to the development of a 5 sustainable infrastructure for small business development 6 to meet the diversity of community needs. 7 And, two, we would like to put on the top 8 priority list linking of lending and technical 9 assistance, meaning pre-loan and post-loan assistance. 10 And, three, we would like to emphasize or ask 11 that community economic development investment fund to 12 support these efforts be one of the agenda items. 13 Now, we appreciate and like the big monies of 14 $350 billion and what have you, but we can tell you that 15 in order for that to reach the level of business 16 development that we see necessary, you need to also 17 combine the technical assistance arm of lending. And 18 we've done a lot of work on initiating some of these kind 19 of structures. Nonprofit organization has been at the 20 forefront of helping, as you've heard many times today, 21 making this possible. 22 Now, where we are right now is to raise the 23 level of how we do that. The delivery system as it has 24 so far evolved needs to be structured now and raised in 25 its importance relative to the commitment of -- for 26 lending and economic development. 409 1 We would encourage the Federal Reserve Agency to 2 continue its efforts along these lines. You have done 3 yourself -- the agency has participated in some workshops 4 and some initial gathering of evidence relative to 5 technical assistance. So I'd also like to raise that 6 level of awareness, that we would like to see that 7 continued and accelerated, actually, so that we can 8 continue -- so that we can have sustainable businesses. 9 As we move forward, it is time that there be a 10 focus on the system of nonprofit organizations. They 11 have been primary vehicles these past ten years, and it's 12 time that they get their chance just like the housing -- 13 the housing segment did ten years ago. If you'll 14 remember, ten years ago housing was just starting out to 15 build its own infrastructure for affordable housing. Now 16 we have some system of nonprofit developers within the 17 housing community. Now, that's the same kind of thing 18 that the business side needs today to be accelerated. 19 CBIN is a statewide organization for the 20 incubation of ideas, that is, the creation and launching 21 and growing of business enterprises. Again, we thank you 22 for this opportunity, and we're looking forward to 23 working with the combined banks to achieve sustainable 24 economic development in California. Thank you. 25 MS. SMITH: Thank you. Mr. Kaimowitz. 26 MR. KAIMOWITZ: My name is Gabe Kaimowitz. I'm 410 1 Florida representative for an organization formed in 1995 2 known as Attorneys Against American Apartheid. The 3 concept is taken from a book by Professor Douglas Massey 4 of the University of Pennsylvania and Nancy Denton, now 5 in Albany in New York. 6 The intent of the group was in 1995 to monitor 7 how federal funding, how local funding, and how private 8 funding are used to re-segregate parts of the United 9 States, and that inevitably resulted in scrutiny of 10 mergers such as that of Bank of America and NationsBank. 11 Let me state at the outset that I know virtually 12 nothing about Bank of America. I feel -- and I should 13 add this -- that I'm here much as somebody at a wedding 14 who is asked, "Speak now if you're ever going to speak if 15 you have an objection." 16 I do think the merger is going forward. I think 17 it should perhaps go forward. But based on precedent 18 that I will cite specifically, I think, for Mr. Frierson 19 and in response to his question to Mr. Devine earlier. 20 Based on precedence, I urge the Federal Board to look at 21 this merger as closely as it ever has looked before. 22 You've heard much testimony here today, and I 23 would say I learned a lot today. And one of the things I 24 learned supports the basic thesis that I'm here to 25 deliver, which is that NationsBank has moved on from its 26 origins in North Carolina and especially, from my 411 1 knowledge, in Florida and in Central Florida, deserting 2 areas where it has previously made promises and 3 commitments and moved on to bigger promises and bigger 4 commitments. What has it left in its wake? 5 I and NationsBank and, for reasons that I will 6 explain shortly, First Union arrived in Florida at the 7 same time in 1985. Apparently you've learned today that 8 something called the Black Business Investment Fund 9 created by the state arrived about the same time. That 10 confluence was not unexpected. Most of it is attributed 11 to one single attorney, and it's important that he be 12 understood as an attorney, who's the general counsel of 13 the Florida Banking Association. He's also an attorney 14 and partner in one of the most prominent and the fastest 15 growing law firms in the United States, according to the 16 National Law Journal in November of 1997. 17 I want to discuss it in two phases. One, that 18 in 1985 to 1991, NCND and CNS entered the Florida market 19 and were immediately challenged, as you've heard today, 20 by numerous groups. And lo and behold the challenges 21 were immediately solved. And many of the groups today 22 will go home -- as well I think happened with ACORN. We 23 had a meeting. They gave us something. They promised us 24 something. That was enough. My God, they sat down at 25 the table with us, bankers. What that resulted was a 26 shallow group of promises that resulted in no commitment 412 1 of any sort. 2 I then proceeded to challenge First Union. The 3 cite is -- because it's the same model I intend to use at 4 this point -- 940F 2nd at 610 -- yeah, at 610 -- 11th 5 Circuit, 1991. 6 The premise, then, which is amplified at this 7 point is that locally many of these banks can't and won't 8 do the commitments because of a history of racial 9 segregation that exists in certain areas of this country 10 tied to land and land use. Nowhere is that more evident 11 than in the state of Florida and particularly in Central 12 Florida. 13 I would have prevailed against First Union. I 14 did prevail in persuading both the board and the office 15 and the controller of currency that First Union had been 16 tremendously remiss in its promises. 17 I've already submitted my written documentation, 18 and I won't go into it at great length. It consists of 19 the history of NationsBank in Central Florida, 20 particularly in Orlando, and its tie-in to the political 21 structure from 1985 to the present and a supplement that 22 I put together relatively rapidly. 23 I just want to end on a point that I think will 24 personify it. The story keeps moving on rapidly. And 25 that is that when you're dealing in a place like Orlando, 26 Florida, you have a situation where the merger was given 413 1 one paragraph because the $350 billion is taken with a 2 grain of salt after the history in Orlando. 3 NationsBank, however, has chosen -- and this ad 4 I think says it all, along with the story. On July 8th, 5 notice -- I'm sorry, that's the first -- no, I'm sorry. 6 I raised the wrong one. In there notice the headline 7 and the story that accompanies, "Blacks May Absorb More 8 Nicotine." There's your money to the end power. 9 What you've got is the bank advertising heavily, 10 often with an elderly white couple in the center in the 11 main dailies in the area tied to this particular merger. 12 What you have in three black weeklies, weeklies targeted 13 to African-Americans, are very small ads that concentrate 14 on the African-American audience. 15 You were asked this morning to consider, and I 16 ask you again to consider the racial aspect of this 17 merger and how much it is influenced by a southern bank 18 moving in a direction with values that it has inculcated 19 certainly since 1985. Thank you for your time. 20 MS. SMITH: Thank you very much. 21 With that, we will adjourn the meeting. But I 22 want to observe it has been a very long day. However, we 23 have received important testimony from all of the panels. 24 And we know the considerable effort that it took for some 25 organizations to come and be represented here today, and 26 we thank all of them, whether from California or from the 414 1 east coast. And we are adjourned, then, until tomorrow 2 morning at 8:30 a.m. 3 ---oOo--- 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26